Download or read book Managers Emotional Intelligence and Its Impact on Non Managerial Employees Job Satisfaction in the Banking Sector in Sri Lanka written by U.W.M.R. Sampath Kappagoda and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotional Intelligence is regarded as a vitally important concept that leaders have to learn for the success of any organization. In reviewing the Sri Lankan research literature for the purpose of finding the ways to enhance the Job Satisfaction, the researcher could identify Emotional Intelligence of the managers as one of the most important but abandoned concepts. The purpose of this study was to investigate the impact of Managers' Emotional Intelligence on Non-Managerial Employees' Job Satisfaction in the banking sector in Sri Lanka. The sample consisted of 100 managers and 400 non-managerial employees selected randomly from the Commercial Banks. Two questionnaires were administered among managers and non-managerial employees. Collected data were analyzed using regression analysis and correlation coefficient. The results of the study indicated that Emotional Intelligence had a significant positive relationship with Job Satisfaction. The relationship between four elements of Emotional Intelligence and Job Satisfaction was further investigated. The data indicated that self-management, relationship management and social awareness were significantly and positively correlated with Job Satisfaction. No relationship was reported between self-awareness and Job Satisfaction. It is recommended here that Emotional Intelligence of the managers should be enhanced to improve the Job Satisfaction of the non-managerial employees.
Download or read book The Relationship Between the Managers Emotional Intelligence and the Non Managerial Employees Organizational Citizenship Behavior in the Banking Sector in Sri Lanka written by U.W.M.R. Sampath Kappagoda and published by . This book was released on 2013 with total page 11 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this study was to investigate the impact of Managers' Emotional Intelligence on Non-Managerial Employees' Organizational Citizenship Behavior in commercial banks in Sri Lanka. The data were collected from a sample of 75 managers and their 300 non-managerial employees in commercial banks in Sri Lanka using convenience sampling method. Two questionnaires were administered among managers. The level of Emotional Intelligence of the managers and the level of Organizational Citizenship Behavior of the non-managerial employees were evaluated by the managers. Data collected were analyzed using regression analysis and correlation coefficient. The results of the study indicated that Emotional Intelligence had a significant positive relationship with Organizational Citizenship Behavior. It was recommended that Emotional Intelligence of the managers should be enhanced to improve the Organizational Citizenship Behavior of the non-managerial employees.
Download or read book Emotional Intelligence and Its Impact on Task Performance and Contextual Performance written by U.W.M.R. Sampath Kappagoda and published by . This book was released on 2013 with total page 11 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this study was to investigate the impact of Emotional Intelligence of managers on Task Performance and Contextual Performance of non-managerial employees of the banking sector in Sri Lanka. The sample consisted of 100 managers and 400 non-managerial employees randomly selected from Systemically Important Banks. Two set of questionnaires were administered among managers and non-managerial employees. The collected data were analyzed using regression analysis and correlation coefficient. The results of the study indicated that Emotional Intelligence had significant positive relationship with Task Performance and Contextual Performance. The utility of Emotional Intelligence in improving Task Performance and Contextual Performance was discussed. It was recommended that Emotional Intelligence of the managers should be enhanced to improve the Task Performance and Contextual Performance of the non-managerial employees.
Download or read book Job Satisfaction and Its Impact on Task and Contextual Performance in the Banking Sector in Sri Lanka written by U.W.M.R. Sampath Kappagoda and published by . This book was released on 2013 with total page 11 pages. Available in PDF, EPUB and Kindle. Book excerpt: The relationship between Job Satisfaction and Job Performance has long been established. But, there are limited researches on Job Satisfaction and different dimensions of Job Performance. However, the extent of the association has not been investigated comprehensively in the context of the Sri Lankan banking sector. The purpose of this study was to investigate the impact of job satisfaction on Task Performance and Contextual Performance of non-managerial employees in the banking sector in Sri Lanka. The sample consisted of 400 non-managerial employees randomly selected from Systemically Important Banks. Two questionnaires were administered among the managers and non- managerial employees. The non-managerial employees' level of Task Performance and Contextual Performance was evaluated by the Bank Managers. The Job Satisfaction questionnaire was used to measure the level of Job Satisfaction of non-managerial employees. The collected data were analyzed using regression analysis and correlation coefficient. The results of the study indicated that Job Satisfaction had a significant positive relationship with Task Performance and Contextual Performance. It was recommended that Job Satisfaction of non managerial employees should be enhanced to improve the Task Performance and Contextual Performance of the non-managerial employees.
Download or read book Psychological Capital and Job Satisfaction of the Non Managerial Employees in the Banking Sector in Sri Lanka written by U.W.M.R. Sampath Kappagoda and published by . This book was released on 2018 with total page 6 pages. Available in PDF, EPUB and Kindle. Book excerpt: The traditional approaches once considered vital to employee satisfaction have proven insufficient to the competitive business world. The positive psychological capabilities have gained much attention in the recent past as a new approach to improve the job satisfaction of the employees. The purpose of this study was to examine the impact of psychological capital on job satisfaction of the non-managerial employees in the banking sector in Sri Lanka. Data for the study was collected from 357 randomly selected non-managerial employees from the banking sector in Sri Lanka using a structured questionnaire and correlation coefficient and regression were used for the data analysis. According to the data analysis, the psychological capital of the non-managerial employees is positively and significantly correlated with their job satisfaction. The concept of psychological capital can be used as an intrinsic motivator in the banking sector.
Download or read book A study on the stress management practices and job satisfaction of women employees in the state bank of india tamil nadu written by S. JOTHIBASU and published by Lulu.com. This book was released on with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Psychological Empowerment and Job Satisfaction in the Banking Sector written by Elizabeth George and published by Springer. This book was released on 2018-07-30 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores how psychological empowerment can influence and enhance job satisfaction. The authors argue that in today’s working climate the wellbeing and involvement of employees is of utmost importance to any company’s overall success and that management techniques like empowerment are the most effective means of achieving this goal. Based on an empirical study examining job satisfaction amongst employees of several private sector, public sector and new generation banks in Kerala, India as well as extensive literature review, this book discusses the role psychological empowerment plays in enhancing job satisfaction both locally and internationally. It goes on to analyze four dimensions of psychological empowerment and the role of job satisfaction in the relationship between psychological empowerment and job related stress. This book will be of great interest to scholars in management and psychology and is essential reading for industrialists and managers wanting to apply empowerment strategies in their own workplace.
Download or read book Emotions During Times of Disruption written by Ashlea C. Troth and published by Emerald Group Publishing. This book was released on 2023-01-20 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: Volume 18 of Research on Emotion in Organizations follows the theme of Emotions during Times of Disruption, contending that emotions and other affect related concepts represent keys to understanding the phenomena of disruption in organizations more fully.
Download or read book Proceedings of the 3rd International Conference on Business and Engineering Management IConBEM 2022 written by Gita Widi Bhawika and published by Springer Nature. This book was released on with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Emotional Intelligence of the Managers in the Banking Sector in Sri Lanka written by U.W.M.R. Sampath Kappagoda and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotional Intelligence is regarded as a vitally important concept that leaders have to learn for the success of any organization. Based on the Sri Lankan research literature, there was no investigation which had focused to investigate the nature and the level of emotional intelligence among the manager in the banking sector in Sri Lanka. This study investigated the nature and the level of emotional intelligence among the managers in the banking sector in Sri Lanka. A total of 100 managers were selected from systemically important banks in Sri Lanka using the convenience sampling technique. A structured questionnaire was used to measure the Emotional Intelligence. The results showed that the majority of the managers are emotionally intelligent. However, they have moderate knowledge on the concept of emotional intelligence. It was also indicated that the level of Emotional intelligence has been changed according to the gender, age, educational level and working experience of the managers.
Download or read book Organizational Dignity and Evidence Based Management written by Maria Luisa Mendes Teixeira and published by Springer Nature. This book was released on 2021-04-13 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses dignity in the organizational context. Combining diverse theoretical and methodological approaches, as well as empirical studies, this book examines the concept of dignity between organizations and a variety of stakeholders. Going beyond the traditional approach of the relationship between company and employees, and beyond the traditional perspective of human dignity in a Kantian or post-Kantian approach, this volume innovates by discussing dignity from different epistemic perspectives, bringing to the fore dignity, inserted in different organizational and cultural contexts. The volume is divided into five parts. The first part is dedicated to the concept of dignity in the organizational sphere (dignity inside organizations, dignity between organizations and their stakeholders, and dignity in business-to-business relationships) discussed under different epistemic approaches. The second part deals with dignity in the relationships between companies and employees. The third part deals with the relationship between companies and clients. The fourth part of the book studies business-to-business relationships, addressing the educational sector, restaurants, and microcredit. Finally, the fifth part focuses on the relationships between the organizational dignity construct and other constructs, such as stress, spirituality and trust. Opening new theoretical and methodological perspectives for the study of dignity, this book will be of use to researchers and students studying management, leadership, and business strategy, as well as management and HR professionals.
Download or read book Effect of Emotional Intelligence on Employee s Job Satisfaction written by Tehseen Azhar and published by . This book was released on 2018-07-29 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Impact of Emotional Intelligence on Job Satisfaction written by Neha Pandey and published by . This book was released on 2017 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: In the last few years, the banking industry has witnessed many changes in banking policies due to severe competition from the private sector banks. As a result of such changes, the workforce is experiencing high level of job stress and dissatisfaction. This paper aims at understanding the association between emotional intelligence and job satisfaction and finding out the factors of emotional intelligence which have an impact on job satisfaction. The study is based on descriptive and exploratory research. The study used a structured questionnaire containing three sections: demographic, emotional intelligence and job satisfaction. The main finding of the study is that emotional intelligence affects the job satisfaction of employees of banking sector. The study suggests that the bank should undertake emotional intelligence audit at all levels in the organization to identify emotional intelligence of the employees. The bank should organize activities to increase the interaction between employees so as to improve their relationship and also offer various facilities to the female staff so that they can have a positive work-life balance.
Download or read book Impact of Manager s Emotional Intelligence on Employees written by Sehrish Qureshi and published by LAP Lambert Academic Publishing. This book was released on 2012-04 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: The aim for effectiveness in organizations pursuit for understanding the endowment and potential of the people that creates effectiveness. There were number of ways to address this need, competency research and applications arrived in 1970 and spread. It was constructed upon earlier work on skills, abilities, and cognitive intelligence and anteceded the work on emotional and social intelligence. Emotional Intelligence is not only a subject of psychology but also it has strong associations with Management Science. The implementation of Emotional Intelligence is in various subjects studied under the head of Management Sciences and some of them are General Management, Human Resource Management, Sales Management, Customer relationship management, Business Communication and Organizational Behavior. Emotional Intelligence helps people in the organizations to build strong human relationships which result in effective teams and then the effective teams and individuals bring effectiveness to the work and finally the effectiveness of work leads to the organizational success.
Download or read book The Impact of Psychological Capital on Job Performance in the Banking Sector in Sri Lanka written by U.W.M.R. Sampath Kappagoda and published by . This book was released on 2018 with total page 11 pages. Available in PDF, EPUB and Kindle. Book excerpt: Job performance of the employees is one of the central constructs which plays a crucial role in achieving organizational performance. The concept of psychological capital (PsyCap) has given much attention in the recent past as a new approach to enhance the job performance of the employees. However, the extent of the impact between PsyCap and job performance has not been investigated in Sri Lankan context. Therefore, the purpose of this study was to investigate the impact of PsyCap of employees on their job performance in the banking sector in Sri Lanka.The data were randomly collected from a sample of 176 managers and 357 non-managerial employees in the banking sector in Sri Lanka. A questionnaire was administered among the employees to measure their PsyCap and job performance. The collected data were analyzed using correlation coefficient and regression analysis. The results of the study indicated that PsyCap had significantly and positively correlated with job performance. Therefore it is recommended to improve the overall employees' PsyCap in order to increase employees' job performance.
Download or read book Employees Emotional Intelligence Motivation Productivity and Organizational Excellence written by Gagari Chakrabarti and published by Springer. This book was released on 2017-08-01 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on emotional intelligence, which has emerged as a factor in superior on-the-job performance and ability to lead an effective life. Based on an emerging country, namely India, the book deviates from traditional approaches by focusing on non-cognitive rather than cognitive skills to explain and predict performance and achievements. It finds that those with strong intrinsic non-cognitive skills, like trustworthiness, conscientiousness, adaptability, initiative and commitment have a better chance of becoming effective leaders with enhanced service-orientation, empathy and conflict management skills –traits desired by any organization striving for efficiency. It also demonstrates that while such imponderable, intrinsic skills matter, they cannot replace discernible psycho-social factors and hence, effective hiring strategies must focus on behavioural competence along with cognitive skills. The book also discusses organizations’ desire to ensure a working environment that is vibrant and positive in an attempt to prevent unconstructive or disruptive factors and to ensure improved performances over time. The book is a valuable resource for corporate personnel, as well as for researchers and practitioners in the field.
Download or read book Heritage Culture and Society written by Salleh Mohd Radzi and published by CRC Press. This book was released on 2016-10-26 with total page 1017 pages. Available in PDF, EPUB and Kindle. Book excerpt: Heritage, Culture and Society contains the papers presented at the 3rd International Hospitality and Tourism Conference (IHTC2016) & 2nd International Seminar on Tourism (ISOT 2016), Bandung, Indonesia, 10—12 October 2016). The book covers 7 themes: i) Hospitality and tourism management ii) Hospitality and tourism marketing iii) Current trends in hospitality and tourism management iv) Technology and innovation in hospitality and tourism v) Sustainable tourism vi) Gastronomy, foodservice and food safety, and vii) Relevant areas in hospitality and tourism Heritage, Culture and Society is a significant contribution to the literature on Hospitality and Tourism, and will be of interest to professionals and academia in both areas.
