Download or read book Manager s Tough Questions Answer Book written by Al Guyant and published by Simon & Schuster. This book was released on 1996 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE MANAGER'S TOUGH QUESTION ANSWER BOOK gives you hundreds of word-for-word responses that will help you defuse conflicts, gain the support of colleagues, motivate employees, and avoid misunderstandings. You'll find several choices of response for each question, making it easy for you to convey exactly the message you wish to send in every on-the-job situation.

Download or read book Coping with Toxic Managers Subordinates and Other Difficult People written by Roy H. Lubit and published by FT Press. This book was released on 2004 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author shows how to use emotional intelligence tactics to survive when dealing with toxic managers and other impossible people in the workplace.

Download or read book The Manager s Book of Questions 751 Great Interview Questions for Hiring the Best Person written by John Kador and published by McGraw Hill Professional. This book was released on 1997-03-22 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Manager's Book of Questions is the first of its kind tool for recruitment managers and executives a powerhouse of terrific interview questions for hiring top-notch talent for any job. Is the applicant a team player? How does the applicant handle stress? Can the applicant think on his or her feet? How do you determine aggressiveness in sales people or creativity in a product designer? You find hundreds of questions on these and many more topics to make your interviews more productive and give you the ammunition you need to make a smart decision. For anyone who does any hiring, regardless, of level, this is the "must-have" guide.

Download or read book The Manager s Question Answer Book written by Florence M. Stone and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: 190 Important Questions with Practical Answers to Make You a Better Manager. Practical, actionable answers to the recurring challenges every manager faces No matter whether you re a seasoned manager or a rookie, whether you work for a small company or a large organization, whether you re on the lowest rung of management ladder or the highest, you are likely constantly confronted with the challenge, Now, what do I do next? That s where this handy book will help you. Packed with practical, actionable answers to recurring 190 situations and challenges you�re likely to face, including: * How can I present my ideas persuasively? * How do I delegate tasks that I m tempted to do myself? * How can I become more effective as a negotiator? * What non-financial rewards and recognition can I use to motivate my employees? * How do I keep enthusiasm high during tough economic times? * How can I make sure I hire the right person? * Why should I build a sense of teamwork among my team members? * I seem to work from crisis to crisis. What am I doing wrong? * How can I ensure that I get credit for the work I do? * How do I determine what to do first? * How can I build networking skills? * What should I do to improve my relationships with my superiors? Each answer is in two parts; first, a brief, clear answer, followed by the longer tell me more feature which offers more details, including examples, definitions, scenarios, and strategies for implementing the answer in specific situations. This easy-to-use Q & A resource covers practically every challenge you are likely to face on a daily basis and the solutions it offers will help you become a more effective manager.

Download or read book The Manager s Answer Book written by Barbara Mitchell and published by Red Wheel/Weiser. This book was released on 2018-06-18 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: The award-winning Q&A guide on management from the authors of The Big Book of HR. 2020 Winner, Next Generation Indie Book Award in the Career Category Congratulations, you’re a manager! Now what? Of course, you have expertise in the field you’re managing—but there’s so much more to know, and your responsibilities can become overwhelming at times. A management career means continuous learning: encountering new situations, solving new problems, and gaining new skills on a constant basis. In question-and-answer format, this easy-to-use guide provides information on many aspects of managing, including: • Getting started: moving from peer to manager, setting goals, managing projects, resources, and much more • Developing your management skills: communicating, delegating, motivating, and facilitating • Building and managing your team: hiring, firing, and everything in between • Creating your personal brand: building credibility for yourself, your team, and your department • Managing up, down, and around: working with people and functions in your organization • Potential land mines: conflict, change, and risk • Legal pitfalls: navigating the miasma of laws and regulations, and more

Download or read book The 27 Challenges Managers Face written by Bruce Tulgan and published by John Wiley & Sons. This book was released on 2014-09-09 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than twenty years, management expert Bruce Tulgan has been asking, “What are the most difficult challenges you face when it comes to managing people?” Regardless of industry or job title, managers cite the same core issues—27 recurring challenges: the superstar whom the manager is afraid of losing, the slacker whom the manager cannot figure out how to motivate, the one with an attitude problem, and the two who cannot get along, to name just a few. It turns out that when things are going wrong in a management relationship, the common denominator is almost always unstructured, low substance, hit-or-miss communication. The real problem is that most managers are “managing on autopilot” without even realizing it—until something goes wrong. And if you are managing on autopilot, then something almost always does. The 27 Challenges Managers Face shows exactly how to break the vicious cycle and gain control of management relationships. No matter what the issue, Tulgan shows that the fundamentals are all you need. The very best managers hold ongoing one-on-one conversations that make expectations clear, track performance, offer feedback, and hold people accountable. For every workplace problem—even the most awkward and difficult—The 27 Challenges Managers Face shows how to tailor conversations to solve situations familiar to every manager. Tulgan offers clear approaches for turning around bad attitudes, reducing friction and conflict, improving low performers, retaining top performers, and even addressing your own personal burnout. The 27 Challenges Managers Face is an indispensable resource for managers at all levels, one anyone managing anyone will want to keep on hand. One challenge at a time, you’ll see how the most effective managers use the fundamentals of management to proactively resolve (nearly) any problem a manager could face.

Download or read book Managing in the Gray written by Joseph L. Badaracco Jr. and published by Harvard Business Review Press. This book was released on 2016-08-16 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to Resolve the Really Hard Problems Every manager makes tough calls—it comes with the job. And the hardest decisions are the “gray areas”—situations where you and your team have worked hard to find an answer, you’ve done the best analysis you can, and you still don’t know what to do. But you have to make a decision. You have to choose, commit, act, and live with the consequences and persuade others to follow your lead. Gray areas test your skills as a manager, your judgment, and even your humanity. How do you get these decisions right? In Managing in the Gray, Joseph Badaracco offers a powerful, practical, and even radical way to resolve these problems. Picking up where conventional tools of analysis leave off, this book provides tools for judgment in the form of five revealing questions. Asking yourself these five questions provides a simple yet profound way to broaden your thinking, sharpen your judgment, and develop a fresh perspective. What makes these questions so valuable is that they have truly stood the test of time—they’ve guided countless men and women, across many centuries and cultures, to resolve the hardest questions of work, responsibility, and life. You can use the five-question framework on your own or with others on your team to help you cut through complexities, understand critical trade-offs, and develop workable solutions for even the grayest issues.

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Download or read book The Manager s Question and Answer Book written by Florence M. Stone and published by Amacom Books. This book was released on 2003 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sometimes a manager's job can seem overwhelming. It's no wonder they have so many questions. The Manager's Question and Answer Book answers over 100 of these common -- and important -- management questions. Tackling issues like conflict management, recruitment and orientation, performance and stress management, political skills, and others, the book gives readers the help they need to handle any situation.

Download or read book 11 Questions Great Managers Ask Answer written by Thomas S. Gehring and published by Thomas Gehring. This book was released on 2020-03-15 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managers are no longer "doers" - so they no longer have to be experts. 90% of being a great manager is knowing the right questions to ask, and the wrong answers. This book shows you the right questions, the appropriate follow on questions, typical red flag answers, and how to find the right answers.

Download or read book The Performance Appraisal Question and Answer Book written by Richard C. Grote and published by AMACOM/American Management Association. This book was released on 2002 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:* How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?* Which is more important -- the results the person achieved or the way she went about doing the.

Download or read book The Manager s Problem Solver written by John Walsh and published by Sphere. This book was released on 1987 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Ethics for Managers written by Joseph Gilbert and published by Routledge. This book was released on 2016-06-10 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ethics for Managers introduces students to the philosophical underpinnings of business ethics and translates this theory into practical terms, demonstrating the moral implications of the decisions managers make. This edition features new material on global ethics, the financial downturn, and ethical sustainability. New, student-friendly features include: Learning objectives at the beginning of each chapter, which provide a roadmap to what is covered and how to use it. Cases that demonstrate real-world scenarios, allowing readers to grapple with real moral ambiguity. Discussion questions at the end of each chapter, which challenge students to see different moral perspectives and to practice good decision-making. A new chapter on international business ethics. Students of business ethics courses will find this compact, well-organized text a useful tool to understand ethics in the digital age.

Download or read book Managers Not MBAs written by Henry Mintzberg and published by Berrett-Koehler Publishers. This book was released on 2005-06-02 with total page 478 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this sweeping critique of how managers are educated and how, as a consequence, management is practiced, Henry Mintzberg offers thoughtful and controversial ideas for reforming both. “The MBA trains the wrong people in the wrong ways with the wrong consequences,” Mintzberg writes. “Using the classroom to help develop people already practicing management is a fine idea, but pretending to create managers out of people who have never managed is a sham.” Leaders cannot be created in a classroom. They arise in context. But people who already practice management can significantly improve their effectiveness given the opportunity to learn thoughtfully from their own experience. Mintzberg calls for a more engaging approach to managing and a more reflective approach to management education. He also outlines how business schools can become true schools of management.

Download or read book The Definitive Guide to HR Management Tools Collection written by Alison Davis and published by FT Press. This book was released on 2013-11-07 with total page 2768 pages. Available in PDF, EPUB and Kindle. Book excerpt: A brand new collection of high-value HR techniques, skills, strategies, and metrics… now in a convenient e-format, at a great price! HR management for a new generation: 6 breakthrough eBooks help you help your people deliver more value on every metric that matters This unique 6 eBook package presents all the tools you need to tightly link HR strategy with business goals, systematically optimize the value of all your HR investments, and take your seat at the table where enterprise decisions are made. In The Definitive Guide to HR Communication: Engaging Employees in Benefits, Pay, and Performance, Alison Davis and Jane Shannon help you improve the effectiveness of every HR message you deliver. Learn how to treat employees as customers… clarify their needs and motivations … leverage the same strategies and tools your company uses to sell products and services… package information for faster, better decision-making… clearly explain benefits, pay, and policies… improve recruiting, orientation, outplacement, and much more. In Investing in People, Second Edition, Wayne Cascio and John W. Boudreau help you use metrics to improve HR decision-making, optimize organizational effectiveness, and increase the value of strategic investments. You'll master powerful solutions for integrating HR with enterprise strategy and budgeting -- and for gaining commitment from business leaders outside HR. In Financial Analysis for HR Managers, Dr. Steven Director teaches the financial analysis skills you need to become a true strategic business partner, and get boardroom and CFO buy-in for your high-priority initiatives. Director covers everything HR pros need to formulate, model, and evaluate HR initiatives from a financial perspective. He walks through crucial financial issues associated with strategic talent management, offering cost-benefit analyses of HR and strategic financial initiatives, and even addressing issues related to total rewards programs. In Applying Advanced Analytics to HR Management Decisions , pioneering HR technology expert James C. Sesil shows how to use advanced analytics and "Big Data" to optimize decisions about performance management, strategy alignment, collaboration, workforce/succession planning, talent acquisition, career development, corporate learning, and more. You'll learn how to integrate business intelligence, ERP, Strategy Maps, Talent Management Suites, and advanced analytics -- and use them together to make far more robust choices. In Compensation and Benefit Design , world-renowned compensation expert Bashker D. Biswas helps you bring financial rigor to compensation and benefit program development. He introduces a powerful Human Resource Life Cycle Model for considering compensation and benefit programs… fully addresses issues related to acquisition, general compensation, equity compensation, and pension accounting… assesses the full financial impact of executive compensation and employee benefit programs… and discusses the unique issues associated with international HR programs. Finally, in People Analytics, Ben Waber helps you discover powerful hidden social "levers" and networks within your company, and tweak them to dramatically improve business performance and employee fulfillment. Drawing on his cutting-edge work at MIT and Harvard, Waber shows how sensors and analytics can give you an unprecedented understanding of how your people work and collaborate, and actionable insights for building a more effective, productive, and positive organization. Whatever your HR role, these 6 eBooks will help you apply today's most advanced innovations and best practices to optimize workplace performance -- and drive unprecedented business value. From world-renowned human resources experts Alison Davis, Jane Shannon, Wayne Cascio, John W. Boudreau, Steven Director, James C. Sesil, Bashker D. Biswas, and Ben Waber .

Download or read book Marketing High Profit Product Service Solutions written by Roger More and published by Routledge. This book was released on 2016-05-06 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marketing High Profit Product/Service Solutions addresses one of the most exciting and growing strategic marketing opportunities facing product and service companies - ’bundling’. Many customers want bundled products and services which represent integrated solutions to their problems, rather than buying individual products and services piecemeal, and if you become that supplier it can transform a company. There are many outstanding examples: Magna International grew in several stages from a supplier of basic individual auto parts to a company manufacturing a product/service 'super-bundle'; ultimately sourcing and assembling the entire car itself. GE developed their business involving the supply of medical imaging machines to hospitals to become a 'super-bundler' of complete hospital radiological floor imaging operations planning, installation, and integration. IBM transformed their position as a supplier of individual hardware, software, and peripherals to companies into a product/service solution 'bundler' of increasing complexity, and finally into the 'super-bundle' of BPO (Business Process Outsourcing); representing an outsourced and complete integrated IT solution set for clients’ entire global operations. Roger More explores what was learned by these leading companies (amongst others) when they transformed their market strategies to become bundlers of complex integrated customer solutions. Over many years the author has developed and tested new concepts, maps and tools for use by a wide variety of managers in developing strategies for these bundled product/service solutions. His book now offers these maps and tools to all who invest in a copy.

Download or read book The Making of a Manager written by Julie Zhuo and published by Penguin. This book was released on 2019-03-19 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including: * How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answers Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.