Download or read book Management Lessons from the Mayo Clinic Pb written by Leonard Berry and published by McGraw-Hill Companies. This book was released on 2023-06-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management Lessons from Mayo Clinic reveals for the first time how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. Service business authority Leonard Berry and Mayo Clinic marketing administrator Kent Seltman explain how the Clinic implements and maintains its strategy, adheres to its management system, executes its care model, and embraces new knowledge - invaluable lessons for managers and service providers of all industries. Drs. Berry and Seltman had the rare opportunity to study Mayo Clinic's service culture and systems from the inside by conducting personal interviews with leaders, clinicians, staff, and patients, as well as observing hundreds of clinician-patient interactions. The result is a book about how the Clinic's business concept produces stellar clinical results, organizational efficiency, and interpersonal service. By examining the operating principles that guide every management decision at this legendary healthcare institution, the authors Demonstrate how a great service brand evolves from the core values that nourish and protect it Extrapolate instructive business lessons that apply outside healthcare Illustrate the benefits of pooling talent and encouraging teamwork Relate historical events and perspectives to the present-day Mayo Clinic Share inspiring stories from staff and patients An innovative analysis of this exemplary institution, Management Lessons from Mayo Clinic presents a proven prescription for creating sustainable service excellence in any organization.
Download or read book You re the Leader Now What written by Richard Winters and published by Simon and Schuster. This book was released on 2022-09-06 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a clear and practical framework, real-life experiences and back-of-the-napkin drawings based on years of leadership experience at the prestigious Mayo Clinic, You're the Leader. Now What? helps new and more seasoned leaders develop an organization that responds effectively to emerging challenges and threats, while reducing employee burnout and boosting satisfaction. Your colleagues are seated around the table, all looking at you as you arrive in the conference room. They disagree on what factors to consider and how to proceed. You decide it's critical to rely on your own extensive expertise to carry your team forward. Only your directives fall flat, your colleagues are even more disgruntled, and the way forward is muddier than ever. In You're the Leader. Now What?, Richard Winters, Mayo Clinic emergency physician, executive coach, and director of leadership development for the Mayo Clinic Care Network, explores the dangers of embracing the role of heroic expert in making decisions. Using a clear and practical framework, real-life experiences and back-of-the-napkin drawings, You're the Leader. Now What? shows how to leverage the emotional intelligence and collective strengths of your team to create an effective and successful way forward. Instead of telling everyone what to do, you'll develop a leadership style that responds effectively to emerging challenges and threats, while reducing employee burnout and boosting satisfaction. This book of Leadership 101 lessons from the world-renowned Mayo Clinic will help you lead when have no clear answer, when the processes and checklists put in place are inadequate, and when all eyes are on you, asking, "Now what?"
Download or read book Management Lessons from the Mayo Clinic PB written by Leonard L. Berry and published by McGraw Hill Professional. This book was released on 2008-05-31 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management Lessons from Mayo Clinic reveals for the first time how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. Service business authority Leonard Berry and Mayo Clinic marketing administrator Kent Seltman explain how the Clinic implements and maintains its strategy, adheres to its management system, executes its care model, and embraces new knowledge - invaluable lessons for managers and service providers of all industries. Drs. Berry and Seltman had the rare opportunity to study Mayo Clinic's service culture and systems from the inside by conducting personal interviews with leaders, clinicians, staff, and patients, as well as observing hundreds of clinician-patient interactions. The result is a book about how the Clinic's business concept produces stellar clinical results, organizational efficiency, and interpersonal service. By examining the operating principles that guide every management decision at this legendary healthcare institution, the authors Demonstrate how a great service brand evolves from the core values that nourish and protect it Extrapolate instructive business lessons that apply outside healthcare Illustrate the benefits of pooling talent and encouraging teamwork Relate historical events and perspectives to the present-day Mayo Clinic Share inspiring stories from staff and patients An innovative analysis of this exemplary institution, Management Lessons from Mayo Clinic presents a proven prescription for creating sustainable service excellence in any organization.
Download or read book Management Engineering Consulting at Mayo Clinic written by Janine R. Kamath and published by . This book was released on 2017 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Mayo Clinic Guide to Self care written by and published by . This book was released on 1999 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Uproot Healthcare written by J. Deane Waldman and published by Trafford Publishing. This book was released on 2010-02 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you work anywhere in healthcare, Uproot Healthcare was written to you and about you. It answers two constant nagging questions. [Why does the system I work for make it hard to care for people? [What can I do to fix my most critically ill patient - healthcare? If you are not directly involved in healthcare, Uproot Healthcare was written for you. The author can give you one guarantee: some day you will need healthcare. When that day comes, you will want a system that provides error-free, high quality care; that you can easily access; that we can all afford; and that offers better outcomes tomorrow than it does today. Uproot Healthcare shows you how to get involved so you can get what you need and want. Uproot Healthcare does not offer Waldman's answer, another fix that fails, or some "solution" imposed on us from above. It provides the foundation for a discussion on healthcare, to create a national consensus, and for us to make healthcare work for everyone, not easily nor quickly, but surely.
Download or read book Caring for the Heart written by Bruce Fye and published by Oxford University Press, USA. This book was released on 2015 with total page 705 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study explores the parallel histories of the Mayo Clinic, the care of patients with heart disease, and specialization in cardiology during the twentieth century. Chapters are devoted to such technologies as open-heart surgery, coronary angiography, and echocardiography, and to the key individuals, instituions, and innovations that played vital roles in the technologies that transformed heart care.--From publisher description.
Download or read book Mayo Clinic 5 Steps to Controlling High Blood Pressure written by Sheldon G. Sheps and published by Rosetta Books. This book was released on 2015-12-04 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to play a vital role in your own health and longevity: A handbook from“one of the most reliable, respected health resources that Americans have” (Publishers Weekly). This easy-to-use guide will help you understand the many issues related to high blood pressure and assist you in preventing it, managing it, and making essential treatment decisions. · Learn which single factor you can do the most about when it comes to influencing your blood pressure. This one step may be all it takes to lower your blood pressure and keep it under control. · How losing as little as 10 pounds may reduce your blood pressure to a healthier level—includes practical help for maintaining a healthier weight. · Discover a great alternative that may lower your blood pressure just about as much as medications—without the expense of prescriptions. · Why your blood pressure goes down if you make your heart stronger—and dozens of tips to realize this goal. · How to manage your sodium intake. · Information about medications for when changes in lifestyle aren't enough and more
Download or read book Mayo Clinic Neurology Board Review written by Kelly D Flemming and published by Oxford University Press. This book was released on 2015-06-15 with total page 897 pages. Available in PDF, EPUB and Kindle. Book excerpt: This print edition of "Mayo Clinic Neurology Board Review: Clinical Neurology for Initial Certification and MOC" comes with a year's access to the online version on Oxford Medicine Online. By activating your unique access code, you can read and annotate the full text online, follow links from the references to primary research materials, and view, enlarge and download all the figures and tables. Written specifically for anyone preparing to recertify for the Neurology Boards, or even those taking the exam for the first time, this comprehensive board review guide is everything needed in an easy to read, and beautifully presented, text. With extensive neuroimaging, illustrations, and neuropathology included, this book eliminates the need for obtaining multiple resources to study for the neurology board examination with high-yield information emphasized to highlight key facts. The book is divided into the basic sciences in Part 1 and clinical neurology in Part 2. It features short, easy-to-read chapters to help the busy resident, fellow, and clinician "on the run." In addition to those people preparing to take, or recertify for, the neurology boards, it will also be useful to medical students and residents rotating through neurology or for the generalist with an interest in reviewing neurology.
Download or read book The South Beach Diet Cookbook written by Arthur Agatston and published by Rodale. This book was released on 2004-04-13 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: A companion to "The South Beach Diet" presents more than two hundred recipes that demonstrate how to eat healthfully without compromising taste, outlining the diet's basic philosophies and sharing personal success stories.
Download or read book Sports Related Concussions in Youth written by National Research Council and published by National Academies Press. This book was released on 2014-02-04 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the past decade, few subjects at the intersection of medicine and sports have generated as much public interest as sports-related concussions - especially among youth. Despite growing awareness of sports-related concussions and campaigns to educate athletes, coaches, physicians, and parents of young athletes about concussion recognition and management, confusion and controversy persist in many areas. Currently, diagnosis is based primarily on the symptoms reported by the individual rather than on objective diagnostic markers, and there is little empirical evidence for the optimal degree and duration of physical rest needed to promote recovery or the best timing and approach for returning to full physical activity. Sports-Related Concussions in Youth: Improving the Science, Changing the Culture reviews the science of sports-related concussions in youth from elementary school through young adulthood, as well as in military personnel and their dependents. This report recommends actions that can be taken by a range of audiences - including research funding agencies, legislatures, state and school superintendents and athletic directors, military organizations, and equipment manufacturers, as well as youth who participate in sports and their parents - to improve what is known about concussions and to reduce their occurrence. Sports-Related Concussions in Youth finds that while some studies provide useful information, much remains unknown about the extent of concussions in youth; how to diagnose, manage, and prevent concussions; and the short- and long-term consequences of concussions as well as repetitive head impacts that do not result in concussion symptoms. The culture of sports negatively influences athletes' self-reporting of concussion symptoms and their adherence to return-to-play guidance. Athletes, their teammates, and, in some cases, coaches and parents may not fully appreciate the health threats posed by concussions. Similarly, military recruits are immersed in a culture that includes devotion to duty and service before self, and the critical nature of concussions may often go unheeded. According to Sports-Related Concussions in Youth, if the youth sports community can adopt the belief that concussions are serious injuries and emphasize care for players with concussions until they are fully recovered, then the culture in which these athletes perform and compete will become much safer. Improving understanding of the extent, causes, effects, and prevention of sports-related concussions is vitally important for the health and well-being of youth athletes. The findings and recommendations in this report set a direction for research to reach this goal.
Download or read book Taking Action Against Clinician Burnout written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2020-01-02 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patient-centered, high-quality health care relies on the well-being, health, and safety of health care clinicians. However, alarmingly high rates of clinician burnout in the United States are detrimental to the quality of care being provided, harmful to individuals in the workforce, and costly. It is important to take a systemic approach to address burnout that focuses on the structure, organization, and culture of health care. Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being builds upon two groundbreaking reports from the past twenty years, To Err Is Human: Building a Safer Health System and Crossing the Quality Chasm: A New Health System for the 21st Century, which both called attention to the issues around patient safety and quality of care. This report explores the extent, consequences, and contributing factors of clinician burnout and provides a framework for a systems approach to clinician burnout and professional well-being, a research agenda to advance clinician well-being, and recommendations for the field.
Download or read book Cultures Built to Last written by Richard DuFour and published by Solution Tree Press. This book was released on 2013-05-20 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take your professional learning community to the next level! Discover a systemwide approach for re-envisioning your PLC while sustaining growth and continuing momentum on your journey. You’ll move beyond isolated pockets of excellence while allowing every person in your school system—from teachers and administrators to students—the opportunity to be an instrument of lasting cultural change.
Download or read book Pain Management and the Opioid Epidemic written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2017-09-28 with total page 483 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drug overdose, driven largely by overdose related to the use of opioids, is now the leading cause of unintentional injury death in the United States. The ongoing opioid crisis lies at the intersection of two public health challenges: reducing the burden of suffering from pain and containing the rising toll of the harms that can arise from the use of opioid medications. Chronic pain and opioid use disorder both represent complex human conditions affecting millions of Americans and causing untold disability and loss of function. In the context of the growing opioid problem, the U.S. Food and Drug Administration (FDA) launched an Opioids Action Plan in early 2016. As part of this plan, the FDA asked the National Academies of Sciences, Engineering, and Medicine to convene a committee to update the state of the science on pain research, care, and education and to identify actions the FDA and others can take to respond to the opioid epidemic, with a particular focus on informing FDA's development of a formal method for incorporating individual and societal considerations into its risk-benefit framework for opioid approval and monitoring.
Download or read book Health Professions Education written by Institute of Medicine and published by National Academies Press. This book was released on 2003-07-01 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Institute of Medicine study Crossing the Quality Chasm (2001) recommended that an interdisciplinary summit be held to further reform of health professions education in order to enhance quality and patient safety. Health Professions Education: A Bridge to Quality is the follow up to that summit, held in June 2002, where 150 participants across disciplines and occupations developed ideas about how to integrate a core set of competencies into health professions education. These core competencies include patient-centered care, interdisciplinary teams, evidence-based practice, quality improvement, and informatics. This book recommends a mix of approaches to health education improvement, including those related to oversight processes, the training environment, research, public reporting, and leadership. Educators, administrators, and health professionals can use this book to help achieve an approach to education that better prepares clinicians to meet both the needs of patients and the requirements of a changing health care system.
Download or read book Mayo Clinic Antimicrobial Therapy written by John W. Wilson and published by OUP USA. This book was released on 2011-10-26 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mayo Clinic Toolkit is an invaluable revision resource for resident, fellow, and practicing clinicians preparing for their Board Exams
Download or read book Building a Better Delivery System written by Institute of Medicine and published by National Academies Press. This book was released on 2005-10-20 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a joint effort between the National Academy of Engineering and the Institute of Medicine, this books attempts to bridge the knowledge/awareness divide separating health care professionals from their potential partners in systems engineering and related disciplines. The goal of this partnership is to transform the U.S. health care sector from an underperforming conglomerate of independent entities (individual practitioners, small group practices, clinics, hospitals, pharmacies, community health centers et. al.) into a high performance "system" in which every participating unit recognizes its dependence and influence on every other unit. By providing both a framework and action plan for a systems approach to health care delivery based on a partnership between engineers and health care professionals, Building a Better Delivery System describes opportunities and challenges to harness the power of systems-engineering tools, information technologies and complementary knowledge in social sciences, cognitive sciences and business/management to advance the U.S. health care system.
