Download or read book Customer Relationship Management written by Federico Rajola and published by Springer Science & Business Media. This book was released on 2013-03-19 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies and financial institutions are employing operational information systems in an efficient way. While they have consolidated a strong level of knowledge in management information systems, there is still a lack of knowledge on the right way to apply customer relationship management (CRM) systems under a business perspective. Most of the companies are still having problems in evaluating how CRM can meet with the expected results. The level of complexity is perceived both under a technological and organizational point of view. A complete innovation process and heavy change management initiatives should be ensured in order to have effective and successful systems. This book offers a solid theoretical and practical perspective on how to face CRM projects, describing the most appropriate technologies and organizational issues that have to be considered. Some explaining cases have been included as well.

Download or read book Event Tourism and Cultural Tourism written by Larry Dwyer and published by Routledge. This book was released on 2013-09-13 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Event and cultural tourism as a social practice is a widespread phenomenon of global socio-economic importance. The purpose of the book is to bring together current thinking on contemporary issues relating to the management and marketing of cultural events and attractions. The contributions to the book provide interesting perspectives on a number of topics including innovation in festivals, destination and event image, cultural events and national identity, religious festival experiences, effective management and marketing of events. The book is divided into two broad themes: event tourism and cultural tourism. The Cultural Tourism theme covers issues such as: socio-cultural and environmental impacts of tourism development; tourist experiences, motivations and behavior; development of cultural tourism; hosts and guests; Community participation; living heritage; and destination image and branding. The Event Tourism theme covers issues such as economic, socio-cultural and environmental impacts; tourist experiences, motivations and behavior; development of event tourism; event management and sponsorship; destination image and branding; and planning and marketing hallmark events. The book is in response to the increasing demand for empirically-based case studies on event and cultural tourism and will appeal to both academics and practitioners. Case studies are also ideal as teaching material for both undergraduate and postgraduate programmes internationally. This book is a special double issue of the Journal of Hospitality Marketing and Management.

Download or read book Improving Business Reporting written by Giovanni Frattini and published by Giuffrè Editore. This book was released on 2007 with total page 846 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book International Manufacturing Strategy in a Time of Great Flux written by Louis Brennan and published by Springer. This book was released on 2016-09-02 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book assesses the state of international manufacturing strategy and clarifies how recent developments, for example regarding configuration, technology, and the environment, are impacting on its content and direction and on its relationship to manufacturing performance. In providing up-to-date coverage of the consequences of such forces and factors for international manufacturing, this book aims to expand the debate concerning international manufacturing strategy and cast light on its current evolution. International manufacturing is operating within a time of great flux. While offshoring of activities has dominated over recent decades, nearshoring and reshoring are increasingly being considered and observed in practice. At the same time, technologies such as 3D-printing are gaining traction and the role of ICT and data analytics is increasingly important in the international manufacturing landscape while digitization becomes more prevalent and the embrace of the Internet of Things (IOT) accelerates. Furthermore, issues related to the environment are figuring more prominently in international manufacturing considerations, and assumptions regarding the long-term cost of energy are being called into question. International manufacturing is also experiencing greater servitization.

Download or read book Business Process Management Workshops written by Christoph Bussler and published by Springer Science & Business Media. This book was released on 2006-03-02 with total page 527 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed post-proceedings of six international workshops held in conjunction with the Third International Conference on Business Process Management, BPM 2005, in September 2005. The 41 revised full papers presented were carefully reviewed and selected. Among the issues addressed are fundamental process modeling, Web service choreography and orchestration, business process reference models, and business processes and services.

Download or read book Management of the Interconnected World written by Alessandro D'Atri and published by Springer Science & Business Media. This book was released on 2010-07-27 with total page 535 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Joey F. George I was honored to be asked to open the VI Conference of the Italian Chapter of the Association for Information Systems (ItAIS), held in Olbia, on the Costa Smeralda of Sardinia, Italy, in October 2009. Over 90 research papers were presented over two days, and over 120 people attended the conference. Each day, five par- lel sessions featured papers on diverse information systems topics. Session themes included Information and Knowledge Management; Organizational Change and Impact of ICT; IS Quality, Metrics and Impact; E-Justice and Ethics of Information Systems; Information Systems Development and Design Methodo- gies; E-Services in Public and Private Sectors; Innovation Transfer of IT Research Projects; the Strategic Role of Information Systems; Accounting Management and Information Systems; Human Computer Interaction; and Emerging Issues in a Globalized and Interconnected World. The majority of attendees were from Italy, which would be expected for a meeting of the Italian Chapter of AIS. However, as much as 30% of participants came from elsewhere, from other parts of Europe to be sure, but also from as far away as Nigeria, Mexico and Australia. That the conference was so decidedly international provides support for the 2009 con- rence theme, “Achieving Fusion in the Interconnected World. ” Amid lively d- cussion and intellectual exchanges, professional networks were extended well beyond the Costa Smeralda and new connections and friendships were made.

Download or read book Reshaping Accounting and Management Control Systems written by Katia Corsi and published by Springer. This book was released on 2017-03-21 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the relationship between digital innovations on the one hand, and accounting and management information systems on the other. In particular it addresses topics including cloud computing, data mining, XBRL, and digital platforms. It presents an analysis of how new technologies can reshape accounting and management information systems, enhancing their information potentialities and their ability to support decision-making processes, as well as several studies that reveal how managerial information needs can affect and reshape the adoption of digital technologies. Focusing on the four major aspects data management, information system architecture, external and internal reporting, the book offers a valuable resource for CIOs, CFOs and more generally for business managers, as well as for researchers and scholars. It is mainly based on a selection of the best papers - original double blind reviewed contributions - presented at the 2015 Annual Conference of the Italian Chapter of the Association for Information Systems (AIS).

Download or read book Accounting and Corporate Reporting written by Soner Gokten and published by BoD – Books on Demand. This book was released on 2017-09-20 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: We have spent a great deal of time on the continued development of accounting and auditing standards, which are used as a primary component of corporate reporting, to reach today's financial reporting framework. However, is it possible to say that, currently, financial statements provide full and prompt disclosure? Or will they still be useful as a primary element with their current structures in corporate reporting? Undoubtedly, we are deeply concerned about these issues in recent times. This volume contains chapters to discuss the today's and tomorrow's accounting and corporate reporting phenomena in a comprehensive and multidimensional way. Therefore, this book is organized into six sections: "Achieving Sustainability through Corporate Reporting", "International Standardization", "Financial Reporting Quality", "Accounting Profession and Behavioral Aspects", "Public Sector Accounting and Reporting", and "Managerial Accounting".

Download or read book Information Systems in Healthcare written by Rosanna Spanò and published by Cambridge Scholars Publishing. This book was released on 2020-05-04 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book looks at the pressing issue of the contribution of information systems (IS) to the healthcare field. It examines the potential of IS to change management processes in complex organizations, before addressing more specific concerns relating to the healthcare domain. It then looks at the increasing demand for accountability and the struggle of management accounting systems in pursuing cost effectiveness and quality, in turn signalling how and why IS have the potential and power to re-shape the healthcare context. In so doing, the book offers a fresh and wholly encompassing look at the future of healthcare in the digital area, providing a base for reflection to practitioners and policymakers.

Download or read book Information Systems Crossroads for Organization Management Accounting and Engineering written by Marco De Marco and published by Springer Science & Business Media. This book was released on 2012-06-14 with total page 556 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines a wide range of issues that characterize the current IT based innovation trends in organizations. It contains a collection of research papers focusing on themes of growing interest in the field of Information Systems, Organization Studies, Management, Accounting and Engineering. The book offers a multidisciplinary view on Information Systems with the aim of disseminating academic knowledge. It would be particularly relevant to IT practitioners such as information systems managers and IT consultants. The 12 sections cover a broad spectrum of topics including: eServices in Public and Private Sectors; Organizational Change and the Impact of ICT in Public and Private Sectors; Information and Knowledge Management; Human-Computer Interaction; Information Systems, Innovation Transfer, and New Business Models; Business Intelligence Systems, their Strategic Role and Organizational Impacts; New Ways to Work and Interact with the Internet; IS, IT and Security; Blending Design and Behavioral Research in Information Systems; Professional Skills, Certification of Curricula, Online Education and Communities; IS Design, IS Development, Metrics and Compliance; ICT4LAW: Information and communication technologies to help firms, public administrations, legislators and citizens to operate in a highly regulated world. The content of each section is based on a selection of original double-blind peer reviewed contributions.

Download or read book Environmental Issues and Waste Management in Energy and Mineral Production written by A.K. Mehrotra and published by CRC Press. This book was released on 2000-01-01 with total page 824 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection of proceedings from the 6th International Symposium provide a forum for the presentation, discussion and debate of state-of-the-art and emerging technology in the field of environmental management.

Download or read book Searching for Excellence in Supply Management written by and published by Script edizioni. This book was released on with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Working in Digital and Smart Organizations written by Edoardo Ales and published by Springer. This book was released on 2018-05-28 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contributing to recent debate on the emergence of digital and agile work, this book explores the implications for labour and employment relations within and beyond organizational boundaries. Taking a multidisciplinary approach to the key issues and challenges of digitalization, this collection covers topics such as the gig economy, crowdworking and Industry 4.0. Theory and analysis are combined as the authors examine the impact of digital and smart work on organization, HRM and labour law. With comprehensive empirical evidence for those interested in understanding the more complex trajectories of today’s transforming work relationships, this book will not only appeal to students and academics but also to policy-makers, trade unionists and employers’ organizations.

Download or read book Control in supply relations between businesses Theoretical perspectives and empirical evidence written by Rosa Alba Miraglia and published by FrancoAngeli. This book was released on 2013-10-04T00:00:00+02:00 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: 368.2

Download or read book Informatica e diritto written by and published by . This book was released on 1988 with total page 1276 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Active Citizen Participation in E Government A Global Perspective written by Manoharan, Aroon and published by IGI Global. This book was released on 2012-02-29 with total page 650 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book focuses on the issues and challenges involving adoption and implementation of online civic engagement initiatives globally and will serve as a valuable guide to governments in their efforts to enable active citizen participation"--Provided by publisher.

Download or read book Organizing Smart Buildings and Cities written by Elisabetta Magnaghi and published by Springer Nature. This book was released on 2021-02-01 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: The United Nations included sustainable cities and communities in its 2030 SDGs. Cities and, on a smaller scale, neighborhoods, building managers and firms are now adopting technologies and information systems to help achieve the energy, economic, social and environmental transition. This volume gathers contributions on the key organizational success factors for this transition. To do so, it analyzes the role of information systems, use of data, and technological assistance solutions from multiple perspectives. The goal is to develop a framework that can successfully apply information systems to organizational and environmental issues for smart cities and smart buildings. Accordingly, the book addresses living-lab experiment evaluation techniques, and provides critical analyses of the role of the environment, context and users’ behavioral responses. In addition, it discusses key questions on the efficient management of resources, need for appropriate IT solutions, and employing co-creation with users to improve planning and organization.