Download or read book Making it Happen in Public Service written by Michael Connolly and published by Andrews UK Limited. This book was released on 2015-11-02 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the change management strategies and processes employed to ensure that the Labour Government’s commitment to devolution became a reality in Wales. It is an account of constitutional, cultural, organizational and human change set within a dynamic political context and is based on unprecedented research access to devolution papers and the politicians and civil servants concerned with the changes.
Download or read book Public Sector Transparency and Accountability Making it Happen written by OECD and published by OECD Publishing. This book was released on 2002-09-12 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication presents the papers discussed at the Latin American Forum on Ensuring Transparency and Accountability in the Public Sector that took place on 5-6 December 2001. The Forum approved policy recommendations that reflect the shared experience of Member countries of the OECD and the OAS.
Download or read book Making It Happen written by Asad Alam and published by World Bank Publications. This book was released on 2016-04-18 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: South Africa has achieved a lot on its path of socio-economic transformation since the end of Apartheid in 1994. While many challenges remain to foster inclusive growth to address the triple challenges of unemployment, poverty, and inequality, some innovative approaches have been used to build more inclusive public institutions. These have helped to expand service delivery, strengthen quality, and improve the lives of millions of South Africans. Although much is known about the motivation and nature of the policies and institutional changes that drove this transformation, very little is known of the manner in which they were executed. With this book, Making It Happen, From Policies to Implementation, we offer a selection of twelve case studies to illustrate how policies and institutions were developed and implemented to improve specific public services. Done through interviews with senior policy makers, the book captures the how to of executing these policies in a variety of areas including increasing budget transparency, developing an intergovernmental fiscal system, strengthening tax administration, developing a modern performance monitoring and evaluation system, expanding HIV/AIDS treatment, reforming the social transfer system, strengthening statistics, creating a modern national identity system, developing a system for the management of biodiversity, modernizing the national road network management, developing the framework for renewable energy, and the formulation of the country’s much lauded constitution. Tracing a twenty year journey of transformation, this book places particular emphasis on recording the design of these reforms and endeavors to shed some light on the decision-making processes. In particular, it attempts to provide insight on the trade-offs policy makers faced, and the sequencing and complementarities among the various reforms. It finds leadership at different levels, adoption of pragmatic and innovative solutions, and the focus on results as among the key drivers in implementing these changes. This book is primarily intended to enhance knowledge exchange by exporting South Africa’s development experience to the world. It is a product of the country’s Knowledge Hub, developed in partnership with the World Bank Group, to provide evidence-based solutions for enhancing service delivery.
Download or read book The Politics of Public Service Bargains written by Christopher Hood and published by Oxford University Press on Demand. This book was released on 2006-06 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: The traditional understandings that structure the relationships between public servants and the wider political system are said to have undergone considerable change. But what are these formalized and implicit understandings? What are the key dimensions of such bargains? In what conditions do bargains rise and fall? And has there been a universal and uniform change in these bargains?The Politics of Public Service Bargains develops a distinct perspective to answer these questions. It develops a unique analytical perspective to account for diverse bargains within systems of executive government. Drawing on comparative experiences from different state traditions, this study examines ideas and contemporary developments along three key dimensions of any Public Service Bargain - reward, competency and loyalty and responsibility.The Politics of Public Service Bargains points to diverse and differentiated developments across national systems of executive government and suggests how different 'bargains' are prone to cheating by their constituent parties. This study explores the context in which managerial bargains - widely seen to be at the heart of contemporary administrative reform movements - are likely to catch on and considers how cheating is likely to destabilize such bargains.
Download or read book Managing Conflict of Interest in the Public Sector written by Howard Whitton and published by Org. for Economic Cooperation & Development. This book was released on 2005 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflicts of interest in both the public and private sectors have become a major matter of public concern world-wide. The OECD Guidelines define a conflict of interest as occurring when a public official has private-capacity interests which could improperly influence the performance of their official duties and responsibilities. However, identifying a specific conflict of interest in practice can be difficult. And resolving the conflicting interests appropriately in a particular case is something that most people find even more challenging. The Toolkit focuses on specific techniques, resources and strategies for: Identifying, managing and preventing conflict-of-interest situations more effectively; and Increasing integrity in official decision-making, which might be compromised by a conflict of interest. This Toolkit provides non-technical, practical help to enable officials to recognise problematic situations and help them to ensure that integrity and reputation are not compromised. The tools themselves are provided in generic form. They are based on examples of sound conflict-of-interest policy and practice drawn from various OECD member and non-member countries. They have been designed for adaptation to suit countries with different legal and administrative systems. FURTHER READING: Managing Conflict of Interest in the Public Service: OECD Guidelines and Country Experiences
Download or read book The Ethics Challenge in Public Service written by Carol W. Lewis and published by John Wiley & Sons. This book was released on 2012-04-18 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: This thoroughly revised and updated third edition of The Ethics Challenge in Public Service is the classic ethics text used in public management programs nationwide. It also serves as a valuable tool for public managers who work in a world that presents more ethical challenges every day. It contains a wealth of practical tools and strategies that public managers can use when making ethical choices in the ambiguous pressured world of public service. The book contains new material on topics including social networking, the use of apology, ethics as applied to public policy, working with elected officials, and more.
Download or read book Democracy and Public Administration written by Richard C Box and published by Routledge. This book was released on 2015-03-12 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: The true measure of the successful practice of public service is its ability to remain faithful to the tenets of democratic society. This introductory text links the practice of public administration to the core concepts of American democracy. It covers the nuts and bolts of public administration in the context of "delivering democracy" in public service - providing what the public really wants as opposed to what self-serving bureaucracies may call for. Chapters in "Democracy and Public Administration" discuss the functional topics covered in other texts, but from the perspective of this democratic ideal. Each chapter is written by an expert in the area, and summarizes previous research in the area, presents the author's research and thought, and offers ways in which practitioners can apply the concepts discussed to their daily work.
Download or read book Reform of the Civil Service written by Jonathan Smith and published by . This book was released on 1993 with total page 14 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Public Sector Transparency and Accountability Making it Happen written by Organisation of American States and published by OECD Publishing. This book was released on 2002-09-12 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication presents the papers discussed at the Latin American Forum on Ensuring Transparency and Accountability in the Public Sector that took place on 5-6 December 2001. The Forum approved policy recommendations that reflect the shared experience of Member countries of the OECD and the OAS.
Download or read book Building Better Public Services written by Tony Dean and published by FriesenPress. This book was released on 2015-08-12 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: For decades, public service organizations have been under constant and growing pressure from citizens and stakeholders to provide more integrated, effective and accountable programs and services. Governments are beginning to acknowledge that they can't own every issue and increasingly look to collaboration, networking and consultation at many levels as they design and develop polices, programs and service delivery mechanisms. Building Better Public Services explores the challenges facing public services in the 21st century, including the need for systemic cultural change, enhanced governance, evidence-informed policy and program design, and shared approaches to service delivery. Based on case studies and interviews, supplemented by first person experience, Building Better Public Services will take you inside the world of public services in Canada and the United Kingdom to explore capacity building successes and lessons learned. The book offers insights into innovations that will inform public servants as they work to improve services for citizens and gives directional advice and observations on the importance of public services leadership, an area rarely explored in business leadership literature. "An essential handbook on how to improve public policy and services. This is not yet another book focused primarily on making government smaller or driven by an ideology of austerity. It is rather grounded in a deep appreciation of the importance of public service to our quality of life and well-being and of the great advantages Canada's professional, nonpartisan public service affords. Drawing on examples across Canada and internationally of what works and what does not, Tony offers concrete recommendations for building a more citizen-centred, open, collaborative public service." -Alex Himelfarb - Former Clerk of the Privy Council - Government of Canada, and current Chair of WWF-Canada and the Canadian Alliance to End Homelessness. "I hope Tony Dean's reflections bring a long overdue debate to a critical subject - how to make public services work better. Innovation in the public sector is a subject that cries out for real discussion, and Tony has done us all a great favour by analysing these issues with commitment and flair. It's not about cutting things, it's about creativity and getting things done, breaking down silos and making it happen." -Bob Rae - Lawyer, negotiator, and Ontario's 21st Premier. "This is a book written by someone who knows the day to day challenges and reality of making governments work. It should be read by both current and future politicians and public servants who want to improve their governments' focus on outcomes for, and with, citizens. Dean underpins this book with relentlessly wanting to achieve more. He celebrates the passion, commitment and innovation of public servants but is not blind to the need for change." --Ray Shostak - International Government Adviser and former head of the Prime Minister's Delivery Unit and Director General, Performance, HM Government (UK)
Download or read book Making Things Happen written by Scott Berkun and published by "O'Reilly Media, Inc.". This book was released on 2008-03-25 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers a collection of essays on philosophies and strategies for defining, leading, and managing projects. This book explains to technical and non-technical readers alike what it takes to get through a large software or web development project. It does not cite specific methods, but focuses on philosophy and strategy.
Download or read book Fostering Innovation in the Public Sector written by OECD and published by OECD Publishing. This book was released on 2017-04-25 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public sector innovation does not happen by itself: problems need to be identified, and ideas translated into projects that can be tested, implemented and shared. This report looks at how governments can create an environment that fosters innovation.
Download or read book Rethinking Public Sector Compensation What Ever Happened to the Public Interest written by Thom Reilly and published by M.E. Sharpe. This book was released on 2012-05-04 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed as a comprehensive overview of public sector compensation, the book addresses strategies for change, with the author warning that failure of the profession to address this issue will ultimately lead to citizens taking matters into their own hands. The author's issues-oriented approach addresses his core message--that the escalation of public sector compensation is impacting the ability of government to meet its core responsibility and the failure of government to address this has serious consequences. Not just a critique, the book presents context, analysis, and suggestions for reform. Reilly outlines specific plans for reform, including more openness; education and engagement of the public; state-level reforms governing the awarding of increases for public sector compensation plans; eliminating outdated vestitures of public sector compensation such as longevity pay, payments for sick leave accumulated upon termination, and automatic cost-of-living adjustments; and adoption of pay-for-performance programs and one-time bonus awards for meritorious performance, among others. Two unique and valuable features of the book are the author's detailed model of public-versus-private sector compensation, constructed to gauge the cost of lifetime compensation, and his model of the Iron Triangle to illustrate how elected politicians, management and labor representatives engage in nontransparent discussions involving public pay and benefits.
Download or read book The Submerged State written by Suzanne Mettler and published by University of Chicago Press. This book was released on 2011-08-31 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Keep your government hands off my Medicare!” Such comments spotlight a central question animating Suzanne Mettler’s provocative and timely book: why are many Americans unaware of government social benefits and so hostile to them in principle, even though they receive them? The Obama administration has been roundly criticized for its inability to convey how much it has accomplished for ordinary citizens. Mettler argues that this difficulty is not merely a failure of communication; rather it is endemic to the formidable presence of the “submerged state.” In recent decades, federal policymakers have increasingly shunned the outright disbursing of benefits to individuals and families and favored instead less visible and more indirect incentives and subsidies, from tax breaks to payments for services to private companies. These submerged policies, Mettler shows, obscure the role of government and exaggerate that of the market. As a result, citizens are unaware not only of the benefits they receive, but of the massive advantages given to powerful interests, such as insurance companies and the financial industry. Neither do they realize that the policies of the submerged state shower their largest benefits on the most affluent Americans, exacerbating inequality. Mettler analyzes three Obama reforms—student aid, tax relief, and health care—to reveal the submerged state and its consequences, demonstrating how structurally difficult it is to enact policy reforms and even to obtain public recognition for achieving them. She concludes with recommendations for reform to help make hidden policies more visible and governance more comprehensible to all Americans. The sad truth is that many American citizens do not know how major social programs work—or even whether they benefit from them. Suzanne Mettler’s important new book will bring government policies back to the surface and encourage citizens to reclaim their voice in the political process.
Download or read book Social care written by Great Britain: Parliament: House of Commons: Health Committee and published by The Stationery Office. This book was released on 2010-03-12 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Incorporating HC 1021-i to iii, session 2008-09
Download or read book National Conference on Intermodalism Making the Case Making it Happen New Orleans Louisiana December 7 9 1994 written by and published by Transportation Research Board. This book was released on 1996 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: These proceedings are organized as follows: Executive Summary; Plenary Session 1, containing the keynote address and reports from the members of the National Commission on Intermodal Transportation; Luncheon Presentations; Plenary Sessions 2 through 9, some containing an issue overview, with case studies supporting the theme of the session; An appendix with poster session case studies and corporate profiles; and A listing of conference participants. The case studies developed by the participants are snapshots of progress toward realizing intermodal systems, snapshots ranging from policy funding innovations to technical solutions. The proceedings provide a workbook of ideas and a directory of diverse national initiatives upon which to draw. All speeches are not quoted here; rather, session summaries and case study templates are presented.
Download or read book Essentials of Public Service Second Edition written by Mary E. Guy and published by Melvin & Leigh, Publishers. This book was released on 2022-02-01 with total page 451 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essentials of Public Service is the most accessible, student-friendly introductory Public Administration text on the market. The book prepares students for careers in today’s public service, whether in government or nonprofits. Each chapter teaches the public service context, essential public service skills, and what it takes to do the job, whether managing or providing direct service.
