Download or read book Los servicios tur sticos de asistencia y gu a written by Carles Picazo Zamora and published by . This book was released on 2014 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Proceedings of VIAC 2024 written by Group of Authors and published by Czech Institute of Academic Education z.s.. This book was released on 2024-05-30 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: International Academic Conferences: Teaching, Learning and E-learning (VIAC-TLEl) Management, Economics and Marketing (VIAC-MEM) Transport, Logistics, Tourism and Sport Science (VIAC-TLTS) Engineering, Robotics, IT and Nanotechnology (VIAC-ERITN)
Download or read book Gesti n y marketing en servicios tur sticos y hoteleros written by Manuel Hernán Izaguirre Sotomayor and published by Ecoe Ediciones. This book was released on 2014-01-01 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: La mejora continua de la calidad del servicio turístico y hotelero se sustenta en la identificación de las cinco brechas o diferencias que se generan entre lo que los turistas o huéspedes esperaban recibir (expectativas) y lo que realmente recibieron (percepciones). De las cinco brechas de la calidad del servicio turístico y hotelero, una es generada por los turistas al establecer una diferencia entre las expectativas, independientemente de si fueron influenciadas por necesidades y deseos personales, por experiencia previa, por las promesas de servicios explícitas e implícitas, o por la comunicación boca-oído, entre otros, y la percepción que se formaron después de recibirlos. Las cuatro brechas restantes las originan las empresas turísticas y hoteleras y son las siguientes: - Brecha del conocimiento - Brecha del diseño y los estándares del servicio - Brecha del desempeño del servicio - Brecha de la comunicación El libro es una guía para identificar estas brechas y conocer las causas que las originan con el fin de tomar las decisiones adecuadas para mejorar la calidad del servicio brindado a los turistas y a los huéspedes.
Download or read book Administraci n de los servicios tur sticos Gu a de estudio para los estudiantes del cuarto ciclo de la carrera de turismo written by Wendy Santos Márquez and published by . This book was released on 2021-01-25 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: El libro Administración de los servicios turísticos tiene como objetivo iluminar a los distintos estudiantes de la carrera de Turismo en cuanto al manejo de este tipo de servicios. Este texto engloba conocimientos en gestión estratégica de las actividades turísticas, administración de los servicios turísticos y atención al cliente, manteniendo siempre a este profesional como el enlace entre turistas y propietarios de empresas turísticas. La guía busca hacer aprehensible los fundamentos de la investigación científica y los principios de las ciencias fácticas (sujeto-administración de servicios turísticos-sujeto), esenciales en la administración de servicios, para que los estudiantes puedan ofrecer en su desempeño un servicio honesto, eficiente, responsable y competente. Patricia Lujano Meza Nació el 23 de febrero de 1964 en la ciudad de Esmeraldas. La autora tiene una Licenciatura en Administración de Empresas Turísticas y Magister en Administración de Empresas. Se ha desempeñado como profesional en instituciones públicas, como administradora en la Dirección Provincial de Educación de Esmeraldas, en el Distrito de Educación de Atacames - Muisne y en el Distrito de Salud de Quinindé. Actualmente trabaja como docente en la Universidad Técnica Luis Vargas Torres de Esmeraldas.
Download or read book SPA LONELY PLANET GU PPD written by Conner Gorry and published by . This book was released on 2001 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lonely Planet is about to add a new language to the set of English and French-language travel guides currently available under the LP brand. We've joined forces with Editorial GeoPlaneta, the travel publishing imprint of the Planeta Group in Spain, to publish a range of Lonely Planet products in the Spanish language. It was not only their name we liked, but their guidebook publishing expertise and commitment to delivering quality travel information. More importantly, they'll also help make sure our products are products are adapted in the right way for Spanish travellers -- whether based in Spain, the US or Latin America. We're launching the venture this season with 12 new titles in Spanish from the Lonely Planet travel guide range. A new website (www.lonelyplanet.es) will also provide travellers with updated information on the destinations covered by the Spanish titles and a forum for swapping stories and news with others from the Spanish traveller community.
Download or read book Study Abroad 2006 2007 written by Unesco and published by Ediciones Mundi-Prensa. This book was released on 2006 with total page 748 pages. Available in PDF, EPUB and Kindle. Book excerpt: Study Abroad 2006-2007 contains some 2,900 entries concerning post-secondary education and training in all academic and professional fields in countries throughout the world. Key features include information on: Study opportunities and financial assistance available to students wishing to study in a foreign country; National systems of higher education; Open and distance learning (ODL) opportunities; Validation of foreign qualifications; How to search for quality institutions of higher education including warnings about bogus institutions. This is a trilingual edition: French/English/Spanish.
Download or read book Caminando a la paz con reconciliaci n y desarrollo written by Guatemala. Grupo Consultivo de Seguimiento and published by . This book was released on 2003 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Estudios en El Extranjero written by Unesco and published by Bernan Press(PA). This book was released on 1999 with total page 652 pages. Available in PDF, EPUB and Kindle. Book excerpt: Study Abroad presents information on scholarships, university courses, training & continuing education programs, student employment, & information on handicapped facilities. This edition contains 2,908 entries concerning post-secondary education in all fields in 120 countries & territories. Recommended in: ALA's Guide to Reference Books, Walford's Guide to Reference Material.
Download or read book Socio ecological Studies in Natural Protected Areas written by Alfredo Ortega-Rubio and published by Springer Nature. This book was released on 2020-11-01 with total page 809 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the interactions of local inhabitants and environmental systems in the Protected Natural Areas of Mexico. Its goal is to help understand how social groups contextualize ecological knowledge, how human activities contribute to modifying the environmental matrix, how cultural and economic aspects influence the use, management and conservation of their ecological environment, and how social phenomena are to be viewed against the backdrop of ecological knowledge. The book reviews the epistemological and historical bases of the socio-ecological relationship, and addresses the evolution of human-natural systems. From a methodological standpoint, it assesses the tools required for the integration of “human” and “natural” dimensions in the management of the environmental matrix. Further, in the case studies section, it reviews valuable recent experiences concerning the retro-interactions of local inhabitants with their environmental matrix. Given its scope, the book offers a valuable asset for researchers and professionals all over the world, especially those working in Latin American countries.
Download or read book National Union Catalog written by and published by . This book was released on 1968 with total page 636 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes entries for maps and atlases.
Download or read book Capacitaci n tur stica written by World Association for Tourism Training and published by Centro de Investigaciones y Estudios Turisticos. This book was released on 1989 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Per gu a de hoteles written by and published by . This book was released on 1987 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Gu a comercial de Quito written by and published by . This book was released on 1990 with total page 590 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Austin Hispanic Directory written by and published by . This book was released on 1990 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Studies on Multilingual Lexicography written by María José Domínguez Vázquez and published by Walter de Gruyter GmbH & Co KG. This book was released on 2019-12-16 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Given the new technological advances and their influence and imprint in the design and development of dictionaries and lexicographic resources, it seems important to put together a series of publications that address this new situation, dealing in particular with multilingual and electronic lexicography in an increasingly digital, multilingual and multicultural society. This is the main objective of this volume, which is structured in two central aspects. In the first of them the concept of multilingual lexicography is discussed in regard to the influence that the Internet and the application of digital technologies have exercised and continue to exercise both in the conception and design of dictionaries and new lexicographic application tools as well as the emergence of new types of users and forms of consultation. The role of the dictionary must necessarily be related to social development and changes. In the second thematic section, different dictionaries and resources that focus on a multilingual and electronic approach to the linguistic data for their lexicographical treatment and consultation are presented.
Download or read book The National Union Catalogs 1963 written by and published by . This book was released on 1964 with total page 638 pages. Available in PDF, EPUB and Kindle. Book excerpt:
