Download or read book Little Secrets of the Auto Industry written by Clarence Ditlow and published by . This book was released on 1994 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely expose has serious implications for everyone who owns or drives a car. The auto industry has been leaving consumers in the dark about auto defects, and instead, issues "secret warranties" to their dealers. The authors tell consumers how to protect themselves.
Download or read book Little Secrets of the Auto Industry written by Clarence Ditlow and published by . This book was released on 1993-09 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discusses secret warranties known in the auto industry as policy adjustments, good will programs, or extended warranties
Download or read book Exposed written by Marty Guerrero and published by Marty and the Mechanics. This book was released on 2014-10-30 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exposed: Auto Repair's Dirty Little Secrets to Rip You Off! Catch Dishonest Mechanics and Beat Them at Their Own Game! Hate Getting Your Car Serviced Because You're Afraid of Auto Repair Rip-offs? If you've ever dreaded taking your car in for routine maintenance, such as getting a simple oil change, or you've skipped getting your tires rotated because you're afraid a dishonest mechanic will rip you off, then this is the book for you! That's because, chances are you HAVE BEEN CHEATED! If you're a woman, you can bet you've been cheated, not once, not twice, but over and over again! Get Your Copy of this Book! You will learn the inside scoop on the tricks of the trade You will learn how mechanics, world wide, use a tried and true technique known as the "Three F's" to get you to agree to spend more money. This book will teach you about the "dirty air filter" trick and the "Flush" services that flush out your wallet. The tricks makes the shop money while ripping you off. You will learn the ways dishonest mechanics scam you by "up selling" services you don't need. We've all suspected it happens, now there's proof! Marty Guerrero is a two-time Emmy Award winning journalist who caught a so-called "female friendly" mechanic cheating her. He was charging her more than $1000.00 for various services when all her car needed was a new battery. When he refused to refund her money, Marty took her case to state investigators and won. The shop owner was such a jerk she decided to take auto repair classes, learn about her car and expose the industry's dirty little secrets. This powerful book will save you money! You will learn how dishonest mechanics reel you in with cheap oil change prices then do a "bait and switch" to charge you more. Buy this book for yourself, and give copies as gifts to your friends and family. It will save all of you from agreeing to unnecessary services. You will save on your personal finances and have a lot less anxiety and headaches going to an independent auto repair shop or an auto dealership. It's a "must read" for anyone who drives a car!
Download or read book The Dirty Little Secrets of the Car Business written by Richard Cranium and published by . This book was released on 2005 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: When she was six years old, Cristina's childhood friend, Francis, had a birthday party. She was the only one who showed up. Over twenty years later, she sets out to find him and discover why no one else ever came and why, after that party, she never saw him again. What secrets about Francis did she hope to uncover? What secrets of her own did she bring to light? From New York to Philadelphia to New York again, Finding Francis is a hilarious journey that takes the reader into the twenty-something dating scene, the life of a nanny and the living room of an old Cuban grandmother. The search for Francis takes you into the mind of a young writer struggling to find herself as she sets out to find a childhood friend. Finding Francis is a memoir about writing a memoir. A story that asks: Why do we yearn to find those we have lost contact with? Why do we insist on raising the dead? As individuals? As a society? What do we hope to find in the past that is lacking in our present?
Download or read book The Machine That Changed the World written by James P. Womack and published by Simon and Schuster. This book was released on 2008-12-09 with total page 501 pages. Available in PDF, EPUB and Kindle. Book excerpt: When James Womack, Daniel Jones, and Daniel Roos wrote THE MACHINE THAT CHANGED THE WORLD in 1990, Japanese automakers, and Toyota in particular, were making a strong showing by applying the principles of lean production. However, the full power of lean principles was unproven, and they had not been applied outside of the auto industry. Today, the power of lean production has been conclusively proved by Toyota's unparalleled success, and the concepts have been widely applied in many industries. Based on MIT's pioneering global study of industrial competition, THE MACHINE THAT CHANGED THE WORLD offers a groundbreaking analysis of the entire lean business system, including product development, supplier management, sales, service, and production - an analysis even more relevant today as GM and Ford struggle to survive and a wide range of British abd American companies embrace lean production. A new Foreword by the authors brings the story up to date and details how their predictions were right. As a result, this reissue of a classic is as insightful and instructive today as when it was first published.
Download or read book The Reporter s Handbook written by Steve Weinberg and published by Macmillan. This book was released on 1996 with total page 586 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reporters, editors, and journalists will find this third edition of The Reporter's Handbook an even more impressive resource than prior editions. This essential tool for serious journalists identifies hundreds of documents and human sources in both private and government sectors. It provides step-by-step methods for tracking paper trails, people trails, and computer trails. The book also includes coverage of library research, computer-assisted reporting, case studies, anecdotes, and IRE contest-winning pieces. This new edition features chapters on the environment, transportation, housing, financial institutions, international investigation, utilities, and non-profit organizations. Under the sponsorship of Investigative Reporters and Editors, Inc., Steven Weinberg has revised and polished this journalism classic into a must-have reference guide for the classroom and the newsroom.
Download or read book The Small Independents written by Michael J Kollins and published by SAE International. This book was released on 2002-02-01 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pioneers of the U.S. Automobile Industry uses four separate volumes to explore the essential components that helped build the American automobile industry - the people, the companies and the designs. This volume uses more than 450 photos to help weave the story of the risk-takers who helped shape the automotive industry from the very beginning. Pioneers and companies covered in this edition include: Charles and Frank Duryea Studebaker The Pratt Family and the Elcar Motor Care Company Joseph Moon Russell Gardner Louis Clarke George Pierce and Charles Clifton Packard/Joy/Macauley and the Packard Motor Car Company Edwin Thomas Ransom Olds Peerless Fred and August Duesenberg Kissel Brothers Hupp / Drake / Hastings / Young and the Hupp Motor Car Corporation Walter Flanders Chapin / Coffin / Bezner / Jackson / Hudson / McAneeny and The Hudson Motor Car Company Harry Stutz Harry Ford Graham Brothers Charles Nash
Download or read book Exposed Secrets the Automotive Industry Doesn t Want You to Know written by Todd Knight and published by . This book was released on 2007-01-01 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book teaches people how to save money when having auto repair done, basic auto history, easy explanations and breaks down of an automobile's systems, how to pick the right shop for your needs, and it gives cost saving tips that can save you hundreds of dollars! Not a how to book, its a how to have it done book!
Download or read book Crash Course written by Paul Ingrassia and published by Random House Trade Paperbacks. This book was released on 2011-01-11 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A definitive account . . . It’s hard to imagine anyone better than Paul Ingrassia to ‘ride shotgun’ on a journey through the sometimes triumphant, often turbulent, history of U.S. automaking. . . . [A] wealth of amusing, astonishing and enlightening nuggets.”—Pittsburgh Tribune-Review This is the epic saga of the American automobile industry’s rise and demise, a compelling story of hubris, missed opportunities, and self-inflicted wounds that culminates with the president of the United States ushering two of Detroit’s Big Three car companies—once proud symbols of prosperity—through bankruptcy. With unprecedented access, Pulitzer Prize winner Paul Ingrassia takes us from factory floors to small-town dealerships to Detroit’s boardrooms to the White House. Ingrassia answers the big questions: Was Detroit’s self-destruction inevitable? Why did Japanese automakers manage American workers better than the American companies themselves did? Complete with a new Afterword providing fresh insights into the continuing upheaval in the auto industry—the travails of Toyota, the revolving-door management and IPO at General Motors, the unexpected progress at Chrysler, and the Obama administration’s stake in Detroit’s recovery—Crash Course addresses a critical question: America bailed out GM, but who will bail out America? With an updated Afterword by the author Praise for Crash Course “In order to understand just how much of a mess it was—not to mention how it got that way and how, if at all, it can be cleaned up—you really need to read Crash Course.”—The Washinton Post “Ingrassia tells Detroit’s story with economy, vigour and restrained fury.”—The Economist “A delightful mix of history and first-person reporting . . . Employing superb storytelling skills, Ingrassia explains in head-shaking detail the elements of a wholly avoidable collision.”—Kirkus Reviews (starred review)
Download or read book Making and Selling Cars written by James M. Rubenstein and published by JHU Press. This book was released on 2003-04-01 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creation of fast food, to the design of cities, to the character of our landscape, the automobile has shaped nearly every aspect of modern American life. In fact, the U.S. motor vehicle industry is the largest manufacturing industry in the world. James Rubenstein documents the story of the automotive industry . . . which despite its power, is an industry constantly struggling to redefine itself and assure its success. Making and Selling Cars: Innovation and Change in the U.S. Automotive Industry shows how this industry made adjustments and fostered innovations in both production and marketing in order to remain a viable force throughout the twentieth-century. Rubenstein builds his study of the American auto industry with care, taking the reader through this quintessentially modern history of production and consumption. Avoiding jargon while never over simplifying, Rubenstein gives a detailed and straightforward account of both the production and merchandising of cars. We learn how the industry began and about its methods for building cars and the modern American marketplace. Along the way there were many missteps and challenges—the Edsel, the fuel crisis, and the ascendancy of Japanese cars in the 1980s. The industry met these types of problems with new techniques and approaches. To demonstrate this, Rubenstein gives the reader examples of how the auto industry used to work, which he alternates with chapters showing how the industry has reinvented itself. Making and Selling Cars explains why the U.S. automotive industry has been and remains a vigorous shaper of the American economy.
Download or read book Watchdogs and Whistleblowers written by Stephen Brobeck and published by Bloomsbury Publishing USA. This book was released on 2015-07-20 with total page 570 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the most comprehensive and up-to-date source of information about ways in which consumer activism has reshaped the economic and political well-being of citizens in the United States and around the world. This all-encompassing collection of information about consumer activism and the consumer movement will provide students, public officials, business groups, and other activists with a one-stop source of facts and insights. The contributors explore hundreds of major consumer protections that have significantly enhanced the quality of life and safety for all Americans, showing how these protections were won through the skillful and determined work of leading activists and activist organizations. Many of the stories told here are related by the activists themselves, often for the first time. More than 140 entries offer a comprehensive treatment of the consumer activism of specific organizations, their leaders, and strategies. The book also includes more than 40 entries about consumer movements in Europe, Asia, Africa, and Latin America. A timeline of key events and a listing of the most important books on the subject of consumer activism help provide context for the individual entries as do two introductory essays. Cross references in each entry establish linkages among topics.
Download or read book Warranty Fraud Management written by Matti Kurvinen and published by John Wiley & Sons. This book was released on 2016-06-13 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cut warranty costs by reducing fraud with transparent processes and balanced control Warranty Fraud Management provides a clear, practical framework for reducing fraudulent warranty claims and other excess costs in warranty and service operations. Packed with actionable guidelines and detailed information, this book lays out a system of efficient warranty management that can reduce costs without upsetting the customer relationship. You'll dig into the whole spectrum of warranty fraud, from simple sloppy procedures to systematic organized crime, and get to know the fraudulent parties, the victims, as well as the objectives and methods of the fraudulent activities in different scenarios. You'll learn how to implement controls to detect and reduce fraudulent claims and decrease the overall warranty costs. The impact of fraudulent claims is plainly spelled out alongside detailed descriptions of typical symptoms and process gaps present in diverse companies. A comprehensive, multi-modal framework for robust warranty management is presented as a template for revamping your own company's strategy. Fraudulent warranty claims occupy an estimated 3-15 percent of the average company's warranty costs, which generally average between 1-4 percent of sales. Many companies are unaware of the issue or struggle to take action against the claims for fear of upsetting business partners, or because they lack tangible evidence. This book details a robust warranty control framework that institutes transparency and control over the whole warranty chain—supporting the process far beyond just fraud reduction. Understand the different actors (customers, sales channels, service agents, warranty providers, etc.) and different forms of warranty fraud Uncover issues in your company's warranty processes Learn methods to detect and prevent fraudulent activities Implement a robust system of warranty cost control Warranty fraud is a major cost-control issue for most companies, but the sensitive nature of the topic leaves most reluctant to share their experiences and divulge their strategies. Warranty Fraud Management brings warranty fraud out into the open, and provides a clear, actionable framework for cost-savings through fraud reduction.
Download or read book The Car Book written by Jack Gillis and published by . This book was released on 1999 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Creative Industries of Detroit written by Leon Dixon and published by Cartech, Incorporated. This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: " The most exhaustive and complete account of the Creative Industries'Äôs 40-plus-year history of creating dream, prototype, concept, and one-off cars. Get the exclusive story behind the automotive creations at Creative Industries of Detroit from Dwight D. Eisenhower'Äôs 1950 Presidential Limousine to the 1993 Mustang Mach III concept cars and more. Dream cars examined, with great detail, in this volume include the Ford Atmos-FX, Mercury XM-800, Dodge Granada, Packard Balboa, Packard Panthers, Packard Request, Ford Mystere, Corvette Corvair, Dodge Daytona, Plymouth Superbird, DeLorean, and many more. An amazing amount of hardware was constructed, each made separate from the other and with a high level of secrecy. The careers of the company's founder, Fred Johnson, and his successor, Rex Terry, are featured to show how two former Chrysler employees led the most diverse automotive firm in all of Detroit. As America entered the postwar 1950s, a resurgence by the auto manufacturers enabled them to create the most eccentric and extravagant automobiles of all time. Fierce competition between designers from General Motors, Ford, Chrysler, and independents, such as Packard, all turned to one car builder nestled firmly in America's bustling automotive mecca to help design the most elaborate prototype and concept cars ever: Creative Industries of Detroit. This all-inclusive book is the first ever on the subject and features behind-the-scenes images and interviews that have never before been published. Whether you are a Creative Industries of Detroit guru, fan of concept cars, or a general automotive enthusiast, this book is an excellent addition to your shelf."
Download or read book Sticky Leaders written by Larry Osborne and published by Zondervan. This book was released on 2016-08-16 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sticky Leaders begins with the topic that most books about innovation avoid altogether: failure. Most books on leadership make it sound as if successful innovation is the end result of a carefully followed formula. But you can't have innovation without change. The simple fact is that when it comes to any new venture, failure is the surest result of the inevitable change process. Respected pastor and author, Larry Osborne, explains how understanding this dirty little secret behind innovation can bring both stability and creativity to organizations, especially those with teams of people that focus on innovation, creativity, new ideas, and problem-solving. In Sticky Leaders, you'll learn: How to encourage innovation's most powerful igniters and accelerators How to avoid the most common killers of innovation How to recognize and break through ceilings of complexity and competency The six pitfalls of growth and what you can do to avoid them The three questions every leader needs to ask before launching any new endeavor The counterintuitive practices that successful change agents and serial innovators use to greatly increase their odds of success. Using the wisdom and principles found in this book, you will be prepared to lead dynamically without causing uncertainty or insecurity in your organization or ministry.
Download or read book The Car Book 2003 written by Jack Gillis and published by . This book was released on 2003 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Truck Van and 4x4 Book written by Jack Gillis and published by HarperCollins Publishers. This book was released on 1997 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive guide to buying a truck.
