Download or read book Linking Expertise and Naturalistic Decision Making written by Eduardo Salas and published by Psychology Press. This book was released on 2001-07 with total page 462 pages. Available in PDF, EPUB and Kindle. Book excerpt: Naturalistic Decision Making is an important area of research in applied psychology. This book comes from selected topics at the 1998 conference on NDM, held in Virginia.
Download or read book Expertise Out of Context written by Robert R. Hoffman and published by Psychology Press. This book was released on 2007-05-22 with total page 541 pages. Available in PDF, EPUB and Kindle. Book excerpt: Researchers have revealed that real expertise, while applied to well-defined tasks with highly circumscribed contexts, often stretches beyond its routine boundaries. For example, a medical doctor may be called upon to diagnose a rare disease or perform emergency surgery outside his or her area of specialization because other experts are not availab
Download or read book Expertise Out of Context written by Robert R. Hoffman and published by Psychology Press. This book was released on 2007 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: Researchers have revealed that real expertise, while applied to well-defined tasks with highly circumscribed contexts, often stretches beyond its routine boundaries. For example, a medical doctor may be called upon to diagnose a rare disease or perform emergency surgery outside his or her area of specialization because other experts are not available. Moreover, in some cases, the context for expertise is in a constant state of flux, such that no one case is identical. Expertise Out of Context is a culmination of some of the most insightful studies conducted by researchers in the fields of cognitive systems engineering and naturalistic decision making in the effort to better understand expertise and its development. Born out of the Sixth International Conference on Naturalistic Decision Making, a conference that gathers researchers who study cognition, perception, and reasoning outside of the traditional laboratory, this book is organized in five parts, the first of which provides an overview of the topic and presents varied perspectives. Consequent sections cover how to make sense of things, tools for thinking out of context, how to cope with uncertainty in a changing workplace, and teams operating out of context. As researchers in naturalistic decision making have investigated such areas as the knowledge and decision-making skills of expert firefighters, critical care nurses, military commanders, and aircraft pilots, this volume is of importance to an expansive audience, including individuals in business, government, industry, and society at large.
Download or read book Naturalistic Decision Making written by Caroline E. Zsambok and published by Psychology Press. This book was released on 2014-01-02 with total page 435 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you aren't using the term naturalistic decision making, or NDM, you soon will be. Even as a very young field, NDM has already had far-reaching applications in areas as diverse as management, aviation, health care, nuclear power, military command and control, corporate teamwork, and manufacturing. Put simply, NDM is the way people use their experience to make decisions in the context of a job or task. Of particular interest to NDM researchers are the effects of high-stake consequences, shifting goals, incomplete information, time pressure, uncertainty, and other conditions that are present in most of today's work places and that add to the complexity of decision making. Applications of NDM research findings target decision aids and training that help people in their decision-making processes. This book reports the findings of top NDM researchers, as well as many of their current applications. In addition, the book offers a historical perspective on the emergence of this new paradigm, describes recent theoretical and methodological advancements, and points to future developments. It was written for people interested in decision making research and applications relative to a diverse array of work settings and products such as human-computer interfaces, decision support systems, individual and team training, product designs, and organizational development and planning.
Download or read book Linking Expertise and Naturalistic Decision Making written by Eduardo Salas and published by Psychology Press. This book was released on 2001-07-01 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains selected papers presented at the 1998 conference on Naturalistic Decision Making (NDM). The objectives of the conference were to: *make American researchers more aware of NDM research being conducted abroad, particularly in Europe; *connect NDM research with work in management and industry, to stretch beyond the military and paramilitary focus; and *formulate a more explicit connection between NDM and expertise. These objectives are reflected in the chapters of this volume.
Download or read book Sources of Power written by Gary A. Klein and published by MIT Press. This book was released on 1999-02-18 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anyone who watches the television news has seen images of firefighters rescuing people from burning buildings and paramedics treating bombing victims. How do these individuals make the split-second decisions that save lives? Most studies of decision making, based on artificial tasks assigned in laboratory settings, view people as biased and unskilled. Gary Klein is one of the developers of the naturalistic decision making approach, which views people as inherently skilled and experienced. It documents human strengths and capabilities that so far have been downplayed or ignored. Since 1985, Klein has conducted fieldwork to find out how people tackle challenges in difficult, nonroutine situations. Sources of Power is based on observations of humans acting under such real-life constraints as time pressure, high stakes, personal responsibility, and shifting conditions. The professionals studied include firefighters, critical care nurses, pilots, nuclear power plant operators, battle planners, and chess masters. Each chapter builds on key incidents and examples to make the description of the methodology and phenomena more vivid. In addition to providing information that can be used by professionals in management, psychology, engineering, and other fields, the book presents an overview of the research approach of naturalistic decision making and expands our knowledge of the strengths people bring to difficult tasks.
Download or read book Informed by Knowledge written by Kathleen L. Mosier and published by Psychology Press. This book was released on 2011-01-07 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: The focus of this book is on how experts adapt to complexity, synthesize and interpret information in context, and transform or "fuse" disparate items of information into coherent knowledge. The chapters examine these processes across experts (e.g. global leaders, individuals in extreme environments, managers, police officers, pilots, commanders, doctors, inventors), across contexts (e.g. space and space analogs, corporate organizations, command and control, crisis and crowd management, air traffic control, the operating room, product development), and for both individual and team performance. Successful information integration is a key factor in the success of diverse endeavors, including team attempts to climb Mt. Everest, crowd control in the Middle East, and remote drilling operations. This volume is divided into four sections, each with a specific focus on an area of expert performance, resulting in a text that covers a wide range of useful information. These sections present well-researched discussions, such as: the management of complex situations in various fields and decision contexts; technological and training approaches to facilitate knowledge management by individual experts and expert teams; new or neglected perspectives in expert decision making; and the importance of ‘modeling’ expert performance through techniques and frameworks such as Cognitive Task Analysis, computational architectures based on the notion of causal belief mapping such as ‘Convince Me,’ or the data/frame model of sensemaking. The volume provides essential reading for researchers and practitioners of Naturalistic Decision Making and those who study Expertise; Organizational and Cognitive Psychologists; and researchers and students in Business and Engineering.
Download or read book Decision Making in Action written by Gary A. Klein and published by Ablex Publishing Corporation. This book was released on 1992-08-01 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes the new perspective of naturalistic decision making. The point of departure is how people make decisions in complex, time-pressured, ambiguous, and changing environments. The purpose of this book is to present and elaborate on past models developed to explain this type of decision making. The central philosophy of the book is that classical decision theory has been unproductive since it is so heavily grounded in economics and mathematics. The contributors believe there is little to be learned from laboratory studies about how people actually handle difficult and interesting tasks; therefore, the book presents a critique of classical decision theory. The models of naturalistic decision making described by the contributors were derived to explain the behavior of firefighters, business people, jurors, nuclear power plant operators, and command-and-control officers. The models are unique in that they address the way people use experience to frame situations and adopt courses of action. The models explain the strengths of skilled decision makers. Naturalistic decision research requires the examination of field settings, and a section of the book covers methods for conducting meaningful research outside the laboratory. In addition, since his approach has applied value, the book covers issues of training and decision support systems.
Download or read book Naturalistic Decision Making and Macrocognition written by Laura Militello and published by Ashgate Publishing, Ltd.. This book was released on 2012-10-01 with total page 446 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the latest work in the area of naturalistic decision making (NDM) and its extension into the area of macrocognition. It contains 18 chapters relating research centered on the study of expertise in naturalistic settings, written by international experts in NDM and cognitive systems engineering. The objective of the book is to present the reader with exciting new developments in this field of research, which is characterized by its application-oriented focus. The work addresses only real-world problems and issues. For instance, how do multi-national teams collaborate effectively? How can surgeons best be supported by technology? How do detectives make sense of complex criminal cases? In all instances the studies have been carried out on experts within their respective domains. The traditional field of NDM is extended in this work by focusing on macrocognitive functions other than decision making, namely sense-making, coordination and planning. This has broadened the scope of the field. The book also contains a theoretical discussion of the macro-micro distinction. Naturalistic Decision Making and Macrocognition will be relevant to graduate students, researchers and professionals (including professionals and researchers in business, industry and government) who are interested in decision making, expertise, training methods and system design. The material may be used in two ways: theoretically, to advance understanding of the field of naturalistic decision making; and practically, to gain insight into how experts in various domains solve particular problems, understand and deal with issues and collaborate with others.
Download or read book Accelerated Expertise written by Robert R. Hoffman and published by Psychology Press. This book was released on 2013-08-15 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Speed in acquiring the knowledge and skills to perform tasks is crucial. Yet, it still ordinarily takes many years to achieve high proficiency in countless jobs and professions, in government, business, industry, and throughout the private sector. There would be great advantages if regimens of training could be established that could accelerate the achievement of high levels of proficiency. This book discusses the construct of ‘accelerated learning.’ It includes a review of the research literature on learning acquisition and retention, focus on establishing what works, and why. This includes several demonstrations of accelerated learning, with specific ideas, plans and roadmaps for doing so. The impetus for the book was a tasking from the Defense Science and Technology Advisory Group, which is the top level Science and Technology policy-making panel in the Department of Defense. However, the book uses both military and non-military exemplar case studies. It is likely that methods for acceleration will leverage technologies and capabilities including virtual training, cross-training, training across strategic and tactical levels, and training for resilience and adaptivity. This volume provides a wealth of information and guidance for those interested in the concept or phenomenon of "accelerating learning"— in education, training, psychology, academia in general, government, military, or industry.
Download or read book Seeing What Others Don t written by Gary Klein and published by PublicAffairs. This book was released on 2013-06-25 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: A renowned cognitive psychologist reveals the science behind achieving breakthrough discoveries, allowing readers to confidently solve problems, improve decision-making, and achieve success. Insights-like Darwin's understanding of the way evolution actually works, and Watson and Crick's breakthrough discoveries about the structure of DNA-can change the world. Yet we know very little about when, why, or how insights are formed-or what blocks them. In Seeing What Others Don't, Gary Klein unravels the mystery. Klein is a keen observer of people in their natural settings-scientists, businesspeople, firefighters, police officers, soldiers, family members, friends, himself-and uses a marvelous variety of stories to illuminate his research into what insights are and how they happen. What, for example, enabled Harry Markopolos to put the finger on Bernie Madoff? How did Dr. Michael Gottlieb make the connections between different patients that allowed him to publish the first announcement of the AIDS epidemic? How did Martin Chalfie come up with a million-dollar idea (and a Nobel Prize) for a natural flashlight that enabled researchers to look inside living organisms to watch biological processes in action? Klein also dissects impediments to insight, such as when organizations claim to value employee creativity and to encourage breakthroughs but in reality block disruptive ideas and prioritize avoidance of mistakes. Or when information technology systems are "dumb by design" and block potential discoveries. Both scientifically sophisticated and fun to read, Seeing What Others Don't shows that insight is not just a "eureka!" moment but a whole new way of understanding.
Download or read book Emerging Perspectives on Judgment and Decision Research written by Sandra L. Schneider and published by Cambridge University Press. This book was released on 2003-06-16 with total page 740 pages. Available in PDF, EPUB and Kindle. Book excerpt: Table of contents
Download or read book The Power of Intuition written by Gary Klein and published by Crown Currency. This book was released on 2007-12-18 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: At times in our careers, we've all been aware of a "gut feeling" guiding our decisions. Too often, we dismiss these feelings as "hunches" and therefore untrustworthy. But renowned researcher Gary Klein reveals that, in fact, 90 percent of the critical decisions we make is based on our intuition. In his new book, THE POWER OF INTUITION, Klein shows that intuition, far from being an innate "sixth sense," is a learnable--and essential--skill. Based on interviews with senior executives who make important judgments swiftly, as well as firefighters, emergency medical staff, soldiers, and others who often face decisions with immediate life-and-death implications, Klein demonstrates that the expertise to recognize patterns and other cues that enable us--intuitively--to make the right decisions--is a natural extension of experience. Through a three-tiered process called the "Exceleration Program," Klein provides readers with the tools they need to build the intuitive skills that will help them make tough choices, spot potential problems, manage uncertainty, and size up situations quickly. Klein also shows how to communicate such decisions more effectively, coach others in the art of intuition, and recognize and defend against an overdependence on information technology. The first book to demystify the role of intuition in decision making, THE POWER OF INTUITION is essential reading for those who wish to develop their intuition skills, wherever they are in the organizational hierarchy.
Download or read book Rapid Decision Making on the Fire Ground written by Gary A. Klein and published by . This book was released on 1988 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The objective of this study was to examine the way in which decisions are made by highly proficient personnel, under conditions of extreme time pressure, and where the consequences of the decisions could affect lives and property. The domain of firefighting was selected, and the search focused on the decisions made by Fire Ground Commanders (FGCs) who are responsible for allocating personnel and resources at the scene of a fire. The method used included aspects of critical incident and protocol analysis paradigms. Interviews were conducted with 26 experienced fire fighters (mean amount of experience = 23 years). Each interview covered a critical incident that was non-routine and demanded expertise. In this way, the FGCs handled decision points without any need to consider more than one option. A Recognition Primed Decision (RPD) model was synthesized from these data, which emphasized the use of recognition rather than calculation or analysis for rapid decision making. (sdw)" -- Abstract.
Download or read book Naturalistic Decision Making and Macrocognition written by Laura Militello and published by CRC Press. This book was released on 2017-09-18 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the latest work in the area of naturalistic decision making (NDM) and its extension into the area of macrocognition. It contains 18 chapters relating research centered on the study of expertise in naturalistic settings, written by international experts in NDM and cognitive systems engineering. The objective of the book is to present the reader with exciting new developments in this field of research, which is characterized by its application-oriented focus. The work addresses only real-world problems and issues. For instance, how do multi-national teams collaborate effectively? How can surgeons best be supported by technology? How do detectives make sense of complex criminal cases? In all instances the studies have been carried out on experts within their respective domains. The traditional field of NDM is extended in this work by focusing on macrocognitive functions other than decision making, namely sense-making, coordination and planning. This has broadened the scope of the field. The book also contains a theoretical discussion of the macro-micro distinction. Naturalistic Decision Making and Macrocognition will be relevant to graduate students, researchers and professionals (including professionals and researchers in business, industry and government) who are interested in decision making, expertise, training methods and system design. The material may be used in two ways: theoretically, to advance understanding of the field of naturalistic decision making; and practically, to gain insight into how experts in various domains solve particular problems, understand and deal with issues and collaborate with others.
Download or read book Safety at the Sharp End written by Rhona Flin and published by CRC Press. This book was released on 2017-05-15 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many 21st century operations are characterised by teams of workers dealing with significant risks and complex technology, in competitive, commercially-driven environments. Informed managers in such sectors have realised the necessity of understanding the human dimension to their operations if they hope to improve production and safety performance. While organisational safety culture is a key determinant of workplace safety, it is also essential to focus on the non-technical skills of the system operators based at the 'sharp end' of the organisation. These skills are the cognitive and social skills required for efficient and safe operations, often termed Crew Resource Management (CRM) skills. In industries such as civil aviation, it has long been appreciated that the majority of accidents could have been prevented if better non-technical skills had been demonstrated by personnel operating and maintaining the system. As a result, the aviation industry has pioneered the development of CRM training. Many other organisations are now introducing non-technical skills training, most notably within the healthcare sector. Safety at the Sharp End is a general guide to the theory and practice of non-technical skills for safety. It covers the identification, training and evaluation of non-technical skills and has been written for use by individuals who are studying or training these skills on CRM and other safety or human factors courses. The material is also suitable for undergraduate and post-experience students studying human factors or industrial safety programmes.
Download or read book The Oxford Handbook of Expertise written by Paul Ward and published by Oxford University Press. This book was released on 2019-11-14 with total page 912 pages. Available in PDF, EPUB and Kindle. Book excerpt: The study of expertise weaves its way through various communities of practice, across disciplines, and over millennia. To date, the study of expertise has been primarily concerned with how human beings perform at a superior level in complex environments and sociotechnical systems, and at the highest levels of proficiency. However, more recent research has continued the search for better descriptions, and causal mechanisms that explain the complexities of expertise in context, with a view to translating this understanding into useful predictions and interventions capable of improving the performance of human systems as efficiently as possible. The Oxford Handbook of Expertise provides a comprehensive picture of the field of Expertise Studies. It offers both traditional and contemporary perspectives, and importantly, a multidiscipline-multimethod view of the science and engineering research on expertise. The book presents different perspectives, theories, and methods of conducting expertise research, all of which have had an impact in helping us better understand expertise across a broad range of domains. The Handbook also describes how researchers and practitioners have addressed practical problems and societal challenges. Throughout, the authors have sought to demonstrate the heterogeneity of approaches and conceptions of expertise, to place current views of expertise in context, to show how these views can be used to address current issues, and to examine ways to advance the study of expertise. The Oxford Handbook of Expertise is an essential resource both to those wanting to gain an up-to-date knowledge of the science of expertise and those wishing to study experts.
