Download or read book The Lessons Learned Handbook written by Nick Milton and published by Elsevier. This book was released on 2010-06-30 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: The phrase “lessons learned is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or looking to improve the system they have. Based on experience of successful and unsuccessful systems, the author recognises the need to convert learning into action. For this to happen, there needs to be a series of key steps, which the book guides the reader through. The book provides practical guidance to learning from experience, illustrated with case histories from the author, and from contributors from industry and the public sector. The book is a practitioner-level guide to the design and the mechanics of lessons learned processes Takes a holistic approach, tracking lessons from identification to reapplication Makes the case for the assignment of actions for learning

Download or read book Lessons Learned in Software Testing written by Cem Kaner and published by John Wiley & Sons. This book was released on 2011-08-02 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Softwaretests stellen eine kritische Phase in der Softwareentwicklung dar. Jetzt zeigt sich, ob das Programm die entsprechenden Anforderungen erfüllt und sich auch keine Programmierungsfehler eingeschlichen haben. Doch wie bei allen Phasen im Software-Entwicklungsprozess gibt es auch hier eine Reihe möglicher Fallstricke, die die Entdeckung von Programmfehlern vereiteln können. Deshalb brauchen Softwaretester ein Handbuch, das alle Tipps, Tricks und die häufigsten Fehlerquellen genau auflistet und erläutert, damit mögliche Testfehler von vornherein vermieden werden können. Ein solches Handbuch ersetzt gut und gerne jahr(zehnt)elange Erfahrung und erspart dem Tester frustrierende und langwierige Trial-und-Error-Prozeduren. Chem Kaner und James Bach sind zwei der international führenden Experten auf dem Gebiet des Software Testing. Sie schöpfen hier aus ihrer insgesamt 30-jährigen Erfahrung. Die einzelnen Lektionen sind nach Themenbereichen gegliedert, wie z.B. Testdesign, Test Management, Teststrategien und Fehleranalyse. Jede Lektion enthält eine Behauptung und eine Erklärung sowie ein Beispiel des entsprechenden Testproblems. "Lessons Learned in Software Testing" ist ein unverzichtbarer Begleiter für jeden Software Tester.

Download or read book A Lesson Learned written by Jeevan Brown and published by . This book was released on 2016-02-16 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are no losses in life just lessons learned. Every experience, trial, and pain teaches us something we never knew about ourselves. Author Jeevan Brown dives into the lives of 16 college students as they experience the trials and tribulations that ultimately made them the men and women they are today. Based on true events, these stories are raw, uncut, funny, nostalgic, and emotional. From near death experiences, sports, rape, drugs, racism, STD's, finances, fashion, relationships and more. Each story gives a detailed account of the pivotal aspects followed by advice, statistics and the lessons the main characters learned from each experience. This book may help somebody dealing with the same dynamic with hopes that they'll overcome the unfortunate circumstances that he or she is in.

Download or read book How You Live written by Point of Grace and published by B&H Publishing Group. This book was released on 2020-10-27 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether it’s starting a new job, graduating from school, welcoming a new baby, experiencing an empty nest, or simply facing the daily battles of life and faith, it’s comforting when someone comes along and says, “I’ve been here before.” It’s even more comforting when they share their lessons learned! This beautiful gift book offers just that—fresh perspective from those who have braved all sorts of seasons, gathering some lessons and laughs along the way. With more than twenty-five years of experience in work, marriage, parenting, faith, and music, the GRAMMY-nominated and Dove Award winning ladies of Point of Grace—beloved and longtime CCM artists—share the lessons God has taught them in these areas and many more: Faith Marriage Parenting Graduation New Jobs In-Laws Preparing for an Empty Nest Priorities and Routines Gratitude Worry Boundaries BONUS: A journaling section is offered in the back of this book so you can record your own lessons learned! Use this writing space to remind yourself of God’s great grace in your life, or use it as a perfectly giftable way to pass on your insights and advice to a loved one who might need your wisdom in a season of transition or celebration.

Download or read book Site Reliability Engineering written by Niall Richard Murphy and published by "O'Reilly Media, Inc.". This book was released on 2016-03-23 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use

Download or read book Lessons Learned written by Arnie Graf and published by . This book was released on 2020-10-15 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: IAF organizer and supervisor Arnie Graf tells five substantive stories from his work in San Antonio, Baltimore, Washington DC, Boston, and London that illustrate the "universal principles" of organizing developed by the Industrial Areas Foundation (IAF), including power, self-interest, relational meetings, no permanent allies or enemies, breaking problems into issues, action in the reaction, the positives of tension, training and evaluation, and the necessity of people and their institutions to demand real respect and recognition rather than grudging tolerance in the public arena.

Download or read book Stewardship written by John G. Taft and published by John Wiley & Sons. This book was released on 2012-02-07 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: A compelling argument for why stewardship of wealth and service to others should be our highest financial priority Stewardship is the journey of financial insider John Taft towards understanding and affirming the importance of stewardship—which he has come to define as "serving others"—as a core principle for the financial services industry, the global financial system, and society at large. By defining the attributes of authentic stewardship, this book presents a path forward by analyzing the success of Canadian banks in weathering the financial crisis; evaluates the effectiveness of global financial reform efforts in making the financial system safer, sounder, and more secure; offers wealth management prescriptions for individual investors; evaluates the potential of ESG (environmental, social, and governance) investment processes as a way to instill stewardship behaviors among corporate CEOs (particularly at financial services firms); and, ultimately, calls for a return to stewardship's core principles as the key to not only minimizing the scope and consequences of future failures, but also to addressing other societal challenges. Argues for a return towards stewardship, with financial services companies doing right by their customers Analyzes the response of Canadian banks to the financial crisis to provide meaningful advice for investors and businesses alike Inspired by Taft's experience running one of the largest wealth management firms in the country during the financial crisis and his direct participation in subsequent legislative and regulatory efforts to rewrite the rules under which the U.S. securities industry operates From the man who made the decision to reimburse clients affected by the collapse of a money market mutual fund comes a compelling look at why financial service companies should start doing what's right for their customers.

Download or read book Lessons Learned written by David M. Becker and published by Carolina Academic Press LLC. This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is about lessons learned (both conferred and received) by a fictional protagonist, E. Randall Mann, who was a law teacher at a major law school for over fifty years. There are nine stories or chapters that comprise this book. The stories appear as written in the first person by Mann and a fictitious student, Billie Williams, who served as Mann's research assistant after he retired and ultimately wrote two of the stories in remembrance following Mann's death. Although the context for the lessons learned is law school and legal education, the lessons are intended to be transcendent. They explore the complex ingredients of life that often enrich us all: courage, resilience, survival, introspection, self-knowledge and self-awareness, death and loss, race, trust, friendship, love, and, above all, inspiration. Praise for Lessons Learned: "These stories are written by a mentor and colleague who taught law for 51 years and who provided a guiding influence to countless law school students, administrators, and deans. They serve as a wonderful supplement to One L by Scott Turow, as they go beyond the first year to offer perspectives throughout the law school experience, including lessons learned from colleagues, mentors, family, and above all students." -- Mike Spivey, Spivey Consulting Group There are a number of "lessons learned" contained in this book but there seem to be two prime lessons woven into the fabric of these stories of a teacher. The first lesson learned is stated in metaphorical terms in Chapter 3 and describes the best law school teacher as "a Socratic teacher who could lead and orchestrate an entire class much like the best of symphony conductors . . . but leaves the making of music to orchestral players." More direct are his descriptions of real teachers as those who earn the trust of their students, have a sense of humor and create an effective "classroom chemistry." ... As a colleague of Professor Becker's, Michael Waterstone, wrote, this book "ought to appear on every dean's recommended reading list for people considering law school, or about to enter law school, or about to begin as an entry level teacher in law school." To which I would add, "and every pre-law advisor."-- Gerald Wilson, Duke Universiy

Download or read book Lessons I Learned in the Dark written by Jennifer Rothschild and published by Multnomah. This book was released on 2009-06-24 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: At the age of fifteen, Jennifer Rothschild confronted two unshakable realities: Blindness is inevitable ... and God is enough. Now this popular author, speaker, and recording artist offers poignant lessons that illuminate a path to freedom and fulfillment. With warmth, humor, and insight,Jennifer shares the guiding principles she walks by -- and shows you how to walk forward by faith into God's marvelous light.

Download or read book Lessons Learned II written by Deb Ajango and published by . This book was released on 2005 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through careful examination of accident accounts, followed by analyses of what went wrong and what went right, author/editor Deb Ajango helps readers better understand how and why even seemingly best-laid plans sometimes fail.

Download or read book Lessons from Plants written by Beronda L. Montgomery and published by Harvard University Press. This book was released on 2021-04-06 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: An exploration of how plant behavior and adaptation offer valuable insights for human thriving. We know that plants are important. They maintain the atmosphere by absorbing carbon dioxide and producing oxygen. They nourish other living organisms and supply psychological benefits to humans as well, improving our moods and beautifying the landscape around us. But plants don’t just passively provide. They also take action. Beronda L. Montgomery explores the vigorous, creative lives of organisms often treated as static and predictable. In fact, plants are masters of adaptation. They “know” what and who they are, and they use this knowledge to make a way in the world. Plants experience a kind of sensation that does not require eyes or ears. They distinguish kin, friend, and foe, and they are able to respond to ecological competition despite lacking the capacity of fight-or-flight. Plants are even capable of transformative behaviors that allow them to maximize their chances of survival in a dynamic and sometimes unfriendly environment. Lessons from Plants enters into the depth of botanic experience and shows how we might improve human society by better appreciating not just what plants give us but also how they achieve their own purposes. What would it mean to learn from these organisms, to become more aware of our environments and to adapt to our own worlds by calling on perception and awareness? Montgomery’s meditative study puts before us a question with the power to reframe the way we live: What would a plant do?

Download or read book Lessons Learned from Research written by Judith T. Sowder and published by National Council of Teachers of English. This book was released on 2002 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: An excellent eye-opener that brings research to K-12 mathematics teachers in an easy-to-use, readable format. Features 29 research articles from the Journal for Research in Mathematics Education rewritten specifically to reach the teacher audience.

Download or read book Lessons Learned the Hard Way written by Newt Gingrich and published by HarperCollins Publishers. This book was released on 1998 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: "As the leader of the Republican majority in the House of Representatives, I have been privileged to play a role in many legislative and political struggles. This new book is a summation of these lessons, many learned in public, some - perhaps the most difficult - learned behind closed doors." "To be useful, this kind of report must be candid. And, indeed, in it I recount some of the most challenging, even painful, moments of my career, including the controversial effort that led to the resignation of Speaker Jim Wright, my difficult encounter with the House Ethics Committee, public blunders such as my comments about Air Force One, and my personal reaction to the so-called coup efforts within the House Republican majority." "In writing about these and other topics, it is my intention to clear the air, to update Americans on the truth behind the headlines, and to give readers a much fuller understanding of who I am as a person and what I stand for."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Download or read book Lessons from the Mouse written by Dennis Snow and published by . This book was released on 2010-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outlines ten practical principles for increasing the effectiveness of any business organization, based on the author's years at Disney World.

Download or read book 99 Lessons Learned from Disney to Improve the Patient Experience written by Jake Poore and published by . This book was released on 1963-11-30 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: 99 Lessons Learned From Disney to Improve the Patient Experience, is a wonderful resource for any health care organization that desires to improve the patient experience. Jake has truly captured the essence of Disney's principles for creating loyalty-driving experiences. And more importantly, he has thoughtfully and artfully applied these principles to the world of health care. For 15+ years, Jake and his team at ILS have been helping health care organizations successfully apply the lessons contained in this book. The lessons are field-tested and they work.

Download or read book Getting Service Right written by Jeff Toister and published by Toister Performance Solutions. This book was released on 2019-03-15 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you endlessly trying to improve your employees' customer service skills, but getting so-so results? There may be a culprit that you've never considered.Rather than offering another set of customer service tips, Getting Service Right takes a novel approach by rooting out the real reasons employees don't consistently deliver the service they should. The results can be both surprising and illuminating, such as: Company cultures that unwittingly discourage excellent customer service.Employees torn between following policy or serving the customer.Cost reduction efforts that actually increase the cost of service.Poor products and services that make it impossible to satisfy customers.Bad habits that make it difficult to listen to customers' needs.Getting Service Right is filled with examples from well-known organizations, real stories from frontline employees, and the latest scientific research. These powerful, sometimes counterintuitive insights can be applied at the organizational, departmental, or individual level to help the entire team deliver outstanding customer service.Note: the first edition of this book was published under the title, Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About I

Download or read book Lessons Learned on Grief written by Luciano Sabatini and published by . This book was released on 2019-08-19 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a memoir of my personal and professional experiences with grief. The story begins with my wife becoming sick with cancer at age 27. Her sickness and death was devastating and transformed my world. The first several chapters are about my personal grief journey. I was a middle school counselor when she died, and in dealing with her loss I embarked on a new career as a bereavement counselor. At first I was just a volunteer facilitating support groups for widowed men for the American Red Cross in a program called "First Step". I eventually did a my doctoral study on this program. When this program ended, I was invited to begin a bereavement program for St. Brigid parish in Westbury, NY. I facilitated support groups there for over three decades. Eventually, I started another bereavement program for St. Bernard's parish in Levittown, which features specialty groups for bereaved parents and survivors of suicide. Most of the book is about lessons I have learned from my clients about loss. In addition to support groups, I have seen clients privately for many years. My lessons on grief also include what I have learned from people who I trained to become support group facilitators, from students in my graduate course at Hofstra University, and from my work for the American Foundation for Suicide Prevention. The book is has a broad perspective; it speaks about many different losses, i.e. death of a spouse, child, sibling, parents and complicated grief. It is unique in that most books on the topic are either personal accounts from well-known people, i.e. Option B by Sheryl Sandberg or professional works by experts in the field, i.e. Living Beyond Loss by Monica McGoldrick. This both combines both perspectives in an easy to follow writing style. It is written for grieving individuals and their caregivers. Since it is a memoir, I am the main character but I also speak about the many individuals who have influenced me in my work. People who have suffered unimaginable losses, and yet somehow managed to survive and lead meaningful lives. They have inspired me to write this book so others can benefit from their grief journey.