Download or read book Les services agiles et la gouvernance des SI written by Thierry Chamfrault and published by Dunod. This book was released on 2011-09-14 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL (Information Technology Infrastructure Library) est un référentiel de gestion et de management des systèmes d'information qui s'appuie sur un ensemble de bonnes pratiques. l'ISO 20000 est une norme qui concerne les fournisseurs de services. Cet ouvrage s'adresse à ceux dont le service est un composant déterminant dans leur stratégie. Il se compose de trois parties : - "L'entreprise et le service" qui est centrée sur la notion de service de l'idée de départ jusqu'à sa mise en œuvre garantissant qualité et productivité, - "L'apport de la version 3 d'ITIL" qui présente une vue dynamique du service ainsi que des évolutions et des apports par rapport à la version 2, - "Le service vu par l'ISO/CEI 20000" qui présente le processus d'amélioration des services au sens de son organisation avec cette première norme internationale. Une annexe permet de comprendre ce que les méthodes de développement agiles (en l'occurrence Scrum) apportent à la gestion de services.

Download or read book Transformation num rique written by Jean-Louis Leignel and published by ISTE Group. This book was released on 2017-06-01 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: La série Systèmes d’information avancés approfondit les nouvelles formes du SI qui est devenu, avec le numérique, le véritable système nerveux de toute organisation. En quelques décennies, les systèmes d’information (SI) sont devenus un levier majeur d’évolution et de transformation des entreprises. Bien maîtrisés, ils peuvent apporter des avantages concurrentiels décisifs. Mal maîtrisés, ils peuvent être vus comme une charge, voire un frein pour le développement de l’entreprise. Transformation numérique : évaluation de la gouvernance du SI propose aux DG et DSI une méthode d’évaluation simple, compréhensible et concrète dans le but de mieux piloter leurs investissements SI. Une première partie analyse l’importance d’une bonne gouvernance du SI pour réussir la transformation numérique et insiste sur la façon dont cette gouvernance doit s’articuler avec la gouvernance d’entreprise. Une deuxième partie propose un outil concret d’évaluation permettant d’apprécier le niveau de préparation de l’entreprise en la matière et d’en déduire les actions les plus pertinentes et urgentes à mettre en oeuvre.

Download or read book Les services agiles et les processus written by Thierry Chamfrault and published by . This book was released on 2011-10-05 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL (Information Technology Infrastructure Library) est un référentiel de gestion et de management des systèmes d’information qui s’appuie sur un ensemble de bonnes pratiques. Cet ouvrage rassemble de très nombreux retours d’expérience qui en font une véritable boîte à outils pour tous ceux qui veulent disposer rapidement d’une gestion des services efficace et efficiente. L’ouvrage couvre l’ensemble des processus de la gestion des services : La stratégie des services, La conception des services, La transition des services, L’exploitation des services, L’amélioration continue des services, De manière concrète les auteurs fournissent les clés d’une mise en oeuvre réussie de ces processus allant bien au-delà des recommandations de l’OGC avec ITIL V3.

Download or read book Gouvernance de l information pour l entreprise num rique written by BALANTZIAN Gérard and published by Lavoisier. This book was released on 2013-03-01 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Les entreprises utilisent trop souvent des recettes clés en main pour améliorer leurs systèmes d’information. Or, ces solutions sont peu efficaces et même contre-productives au regard des vrais enjeux. Cet ouvrage présente les nouvelles stratégies, les business models émergents et les méthodes de management imposés par le défi du numérique. Il crée une dynamique collaborative avec les clients et les fournisseurs et permet d’établir un dialogue constructif entre la direction générale, les acteurs des systèmes d’information et les métiers. Une Carte d’orientation est proposée afin de diagnostiquer la situation entre les processus et les technologies relationnelles de l’organisation. Elle permet l’élaboration d’une Feuille de route indispensable à l’innovation et à la transition vers le numérique. Pour dégager des plans d’action arbitrés et pilotés en commun, il faut pouvoir assurer une véritable « cogouvernance », c’est-à-dire une gouvernance conjointe de l’information, multi-acteurs, multicompétences et multi-domaines qui transforme avec lucidité l’organisation et s’engage avec succès dans l’entreprise numérique. L’auteur Ancien professeur à Supélec, Gérard Balantzian a dirigé l’Institut du Management de l’Information (IMI) de l’UTC pendant plus de 20 ans. Il est aussi un pionnier dans le domaine des schémas directeurs. Expert, formateur et consultant, il intervient auprès des organisations dans le domaine du numérique et de la nouvelle gouvernance de l’information.

Download or read book IT gouvernance written by Frédéric Georgel and published by . This book was released on 2006 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ce livre s'adresse à tous les DSI, ainsi qu'aux ingénieurs en SI, aux consultants, aux chefs de projets et aux managers. Les services informatiques ont, en seulement quelques années, vu leur statut passer de simple soutien logistique, à celui de facteur stratégique du développement de l'entreprise. Le concept de gouvernance des systèmes d'information, récemment apparu dans les entreprises nord-américaines, est sans aucun doute la réponse la plus pertinente et la plus aboutie dans ce domaine. Souvent incarnée par les méthodes COBIT et ITIL, l'lT Gouvernance ne se résume pourtant pas à la seule mise en œuvre de recommandations techniques. Elle définit les règles, les structures et les pratiques à adopter pour gérer efficacement les services informatiques. Maturité des systèmes, gestion de la performance, management des ressources, maîtrise des risques et des coûts, dispositif de surveillance, sont autant de paramètres relevant désormais de la responsabilité du top management. Cette nouvelle édition s'enrichit de nouveaux chapitres et de plusieurs témoignages d'experts. Elle intègre une description des méthodes de management des risques de l'entreprise et de gestion des capacités organisationnelles dans le cadre d'une démarche d'IT Gouvernance. Conçu comme un véritable guide méthodologique et pratique, ce livre analyse et explique tous les aspects de l'IT Gouvernance. Il permettra de maîtriser les éléments fondamentaux du management aussi bien sur les plans organisationnel et relationnel, que décisionnel, fonctionnel et technique.

Download or read book Software Requirements written by Karl Eugene Wiegers and published by . This book was released on 1999 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Software Requirements, you'll discover practical, effective techniques for managing the requirements engineering process all the way through the development cycle--including tools to facilitate that all-important communication between users, developers, and management. Use them to: Book jacket.

Download or read book Cyberdanger written by Eddy Willems and published by Springer. This book was released on 2019-05-07 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes the key cybercrime threats facing individuals, businesses, and organizations in our online world. The author first explains malware and its origins; he describes the extensive underground economy and the various attacks that cybercriminals have developed, including malware, spam, and hacking; he offers constructive advice on countermeasures for individuals and organizations; and he discusses the related topics of cyberespionage, cyberwarfare, hacktivism, and anti-malware organizations, and appropriate roles for the state and the media. The author has worked in the security industry for decades, and he brings a wealth of experience and expertise. In particular he offers insights about the human factor, the people involved on both sides and their styles and motivations. He writes in an accessible, often humorous way about real-world cases in industry, and his collaborations with police and government agencies worldwide, and the text features interviews with leading industry experts. The book is important reading for all professionals engaged with securing information, people, and enterprises. It’s also a valuable introduction for the general reader who wants to learn about cybersecurity.

Download or read book Advanced Intelligent Systems for Sustainable Development AI2SD 2019 written by Mostafa Ezziyyani and published by Springer Nature. This book was released on 2020-02-05 with total page 539 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book gathers papers presented at the second installment of the International Conference on Advanced Intelligent Systems for Sustainable Development (AI2SD-2019), which was held on July 08–11, 2019 in Marrakech, Morocco. It offers comprehensive coverage of recent advances in big data, data analytics and related paradigms. The book consists of fifty-two chapters, each of which shares the latest research in the fields of big data and data science, and describes use cases and applications of big data technologies in various domains, such as social networks and health care. All parts of the book discuss open research problems and potential opportunities that have arisen from the rapid advances in big data technologies. In addition, the book surveys the state of the art in data science, and provides practical guidance on big data analytics and data science. Expert perspectives are provided by authoritative researchers and practitioners from around the world, who discuss research developments and emerging trends, present case studies on helpful frameworks and innovative methodologies, and suggest best practices for efficient and effective data analytics. Chiefly intended for researchers, IT professionals and graduate students, the book represents a timely contribution to the growing field of big data, which has been recognized as one of the leading emerging technologies that will have a major impact on various fields of science and various aspects of human society over the next several decades. Therefore, the content in this book is an essential tool to help readers understand current developments, and provides them with an extensive overview of the field of big data analytics as it is practiced today. The chapters cover technical aspects of key areas that generate and use big data, such as management and finance, medicine and health care, networks, the Internet of Things, big data standards, benchmarking of systems, and others. In addition to a diverse range of applications, key algorithmic approaches such as graph partitioning, clustering and finite mixture modeling of high-dimensional data are also covered. The varied collection of topics addressed introduces readers to the richness of the emerging field of big data analytics.

Download or read book Collaborative Professionalism written by Andy Hargreaves and published by Corwin Press. This book was released on 2018-05-09 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ensure Conversations About Collaboration Get Results. This book lays out the theory and practice of Collaborative Professionalism. Through five international case studies, the authors distinguish Collaborative Professionalism from professional collaboration by highlighting intentional collaborative designs and providing concrete examples for how to be more purposeful with collaboration. Additionally, the book makes Collaborative Professionalism accessible to all educators through clear take-aways including: Ten core tenets, including Collective Efficacy, Collaborative Inquiry, and Collaborating With Students. Graphics indicating how educators can move from mere professional collaboration to the deep and transformative work of Collaborative Professionalism. Analysis of which collaborative practices educators should start doing, keep doing, and stop doing Collaboration can be one of your most powerful educational tools when used correctly, and turned into action. This book shows you how.

Download or read book Strategies for Governing written by Alasdair Roberts and published by Cornell University Press. This book was released on 2020-01-15 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the fields of public administration and public management suffering a crisis of relevance, Alasdair Roberts offers a provocative assessment of their shortfalls. The two fields, he finds, no longer address urgent questions of governance in a turbulent and dangerous world. Strategies for Governing offers a new path forward for research, teaching, and practice. Leaders of states, Roberts writes, are constantly reinventing strategies for governing. Experts in public administration must give advice on the design as well as execution of strategies that effective, robust, and principled. Strategies for Governing challenges us to reinvigorate public administration and public management, preparing the fields for the challenges of the twenty-first century.

Download or read book Agile Software Development written by Alistair Cockburn and published by Addison-Wesley Professional. This book was released on 2002 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Alastair Cockburn offers advice on bringing difficult software development projects to a successful conclusion with a minimum of stress. The volume is based on over 10 years of interviewing software project teams.

Download or read book Innovation in the Public Sector written by and published by . This book was released on 2017 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The public sector looms large economically, both as a regulator of private economic activity and as a producer and consumer in its own right. The rewards to innovation in the public sector can be huge, but the obstacles can be formidable. In this book, policy makers and scholars from eight countries and two international organisations offer their unique insights on where the challenges lie and how they can be overcome. This publication is part of an ongoing series highlighting some of the results of the UNECE Subprogramme on Economic Cooperation and Integration. The objective of the Subprogramme is to promote a policy, financial and regulatory environment conducive to economic growth, knowledge-base developmetn and higher competitiveness in the UNECE region"--Back cover.

Download or read book Organizational Decision Making written by Zur Shapira and published by Cambridge University Press. This book was released on 2002-03-25 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explores decision making in organizations, highlighting the roles of incentive, conflict, power and politics.

Download or read book Social Media in the Public Sector written by Ines Mergel and published by John Wiley & Sons. This book was released on 2012-10-30 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Grounded in solid research, Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with theories of public administration, networked governance, and information management. Comprehensive in scope, the book includes best practices, the strategic, managerial, administrative, and procedural aspects of using social media, and explains the theoretical dimensions of how social behavior affects the adoption of social media technologies. Praise for Social Media in the Public Sector "Mergel has produced a foundational work that combines the best kind of scholarship with shoe-leather reporting and anthropology that highlights the debates that government agencies are struggling to resolve and the fruits of their efforts as they embrace the social media revolution. Social Media in the Public Sector is a first and sets a high standard against which subsequent analysis will be measured." —Lee Rainie, director, Pew Research Center's Internet & American Life Project "Mergel is an award-winning author who again wields her story skills in this book. She excels in explaining in concrete, practical terms how government managers can use social media to serve the public. Her book puts years of research into one handy guide. It's practical. It's readable. And it's an essential read." —John M. Kamensky, senior fellow, IBM Center for The Business of Government "Mergel moves beyond the hype with detailed, comprehensive research on social media technologies, use, management, and policies in government. This book should be required reading for researchers and public managers alike." —Jane Fountain, professor and director, National Center for Digital Government, University of Massachusetts Amherst "Comprehensive and compelling, Social Media in the Public Sector makes the case that to achieve Government 2.0, agencies must first adopt Web 2.0 social technologies. Mergel explains both how and why in this contemporary study of traditional institutions adopting and adapting to new technologies." —Beth Simone Noveck, United States Deputy Chief Technology Officer (2009-2011)

Download or read book Advanced Intelligent Systems for Sustainable Development AI2SD 2020 written by Janusz Kacprzyk and published by Springer Nature. This book was released on 2022-02-10 with total page 1298 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book publishes the best papers accepted and presented at the 3rd edition of the International Conference on Advanced Intelligent Systems for Sustainable Development Applied to Agriculture, Energy, Health, Environment, Industry, Education, Economy, and Security (AI2SD’2020). This conference is one of the biggest amalgamations of eminent researchers, students, and delegates from both academia and industry where the collaborators have an interactive access to emerging technology and approaches globally. In this book, readers find the latest ideas addressing technological issues relevant to all areas of the social and human sciences for sustainable development. Due to the nature of the conference with its focus on innovative ideas and developments, the book provides the ideal scientific and brings together very high-quality chapters written by eminent researchers from different disciplines, to discover the most recent developments in scientific research.

Download or read book The Institutional Logics Perspective written by Patricia H. Thornton and published by OUP Oxford. This book was released on 2012-02-16 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do institutions influence and shape cognition and action in individuals and organizations, and how are they in turn shaped by them? Various social science disciplines have offered a range of theories and perspectives to provide answers to this question. Within organization studies in recent years, several scholars have developed the institutional logics perspective. An institutional logic is the set of material practices and symbolic systems including assumptions, values, and beliefs by which individuals and organizations provide meaning to their daily activity, organize time and space, and reproduce their lives and experiences. This approach affords significant insights, methodologies, and research tools, to analyze the multiple combinations of factors that may determine cognition, behaviour, and rationalities. In tracing the development of the institutional logics perspective from earlier institutional theory, the book analyzes seminal research, illustrating how and why influential works on institutional theory motivated a distinct new approach to scholarship on institutional logics. The book shows how the institutional logics perspective transforms institutional theory. It presents novel theory, further elaborates the institutional logics perspective, and forges new linkages to key literatures on practice, identity, and social and cognitive psychology. It develops the microfoundations of institutional logics and institutional entrepreneurship, proposing a set of mechanisms that go beyond meta-theory, integrating this work with macro theory on institutional logics into a cross-levels model of cultural heterogeneity. By incorporating current psychological understanding of human behaviour and linking it to sociological perspectives, it aims to provide an encompassing framework for institutional analysis, and to be an essential and accessible reference for scholars and advanced students of organizational behaviour, organization and management theory, business strategy, and cultural sociology.

Download or read book The Strategic Management of Large Engineering Projects written by Roger Miller and published by MIT Press. This book was released on 2001-03-12 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book is based on an international research project that analyzed sixty LEPs, among them the Boston Harbor cleanup; the first phase of subway construction in Ankara, Turkey; a hydro dam on the Caroni River in Venezuela; and the construction of offshore oil platforms west of Flor, Norway. As the number, complexity, and scope of large engineering projects (LEPs) increase worldwide, the huge stakes may endanger the survival of corporations and threaten the stability of countries that approach these projects unprepared. According to the authors, the "front-end" engineering of institutional arrangements and strategic systems is a far greater determinant of an LEP's success than are the more tangible aspects of project engineering and management. The book is based on an international research project that analyzed sixty LEPs, among them the Boston Harbor cleanup; the first phase of subway construction in Ankara, Turkey; a hydro dam on the Caroni River in Venezuela; and the construction of offshore oil platforms west of Flor, Norway. The authors use the research results to develop an experience-based theoretical framework that will allow managers to understand and respond to the complexity and uncertainty inherent in all LEPs. In addition to managers and scholars of large-scale projects, the book will be of interest to those studying the relationship between institutions and strategy, risk management, and corporate governance in general. Contributors Bjorn Andersen, Richard Brealey, Ian Cooper, Serghei Floricel, Michel Habib, Brian Hobbs, Donald R. Lessard, Pascale Michaud, Roger Miller, Xavier Olleros