Download or read book Managing Conflict written by David Liddle and published by Kogan Page Publishers. This book was released on 2017-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.

Download or read book The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Download or read book Learning to Manage Conflict written by Dean Tjosvold and published by Lexington Books. This book was released on 2000 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Illustrate the positive results that can be achieved by managing, rather than avoiding, conflict.

Download or read book Responding to Resistance written by William A. Sommers and published by . This book was released on 2020 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Educational leadership is never conflict free. In Responding to Resistance, author William A. Sommers acknowledges this reality and presents school and district leaders with a set of wide-ranging response strategies. Whether a conflict involves staff, students, parents, or other stakeholders, this book will help you address it openly, decisively, and efficiently, so you have more time to focus on what matters most: improving learning in your school community. Use this resource to obtain approaches and guidance for managing persistent problems when other strategies do not seem to work: Become familiar with five primary causes of conflict and four dangers of ignoring conflict. Gain foundational communication skills for clarifying issues and defining problems. Discover conflict resolution strategies for teams, individuals, and large groups. Understand the research and expertise that support each response strategy. Learn from realistic vignettes that illustrate common conflicts in schools and how a leader might react effectively to overcome resistance to change. Contents: Introduction: What's the Real Problem? Chapter 1: Foundational Skills Chapter 2: Strategies for Working With Teams Chapter 3: Strategies for Working With Individuals Chapter 4: Strategies for Working With Large Groups Chapter 5: Strategies for When Nothing Seems to Work Conclusion References Index

Download or read book Owning Up written by Rosalind Wiseman and published by Corwin Press. This book was released on 2016-09-03 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empower students to stand up for what matters Created in collaboration with children and teens, Owning Up helps young people identify and be critical of social issues in their lives—from bullying and harassment in the classroom to systems of power and oppression in the world around them. While there is no one-size-fits-all curriculum, Owning Up takes us leaps forward by: Designing sessions to be easily facilitated by a school counselor, teacher, leader, or other professional in small group settings Combining discussions, games, and role-playing to engage adolescents in the complexities of social culture Exploring critical topics such as media analysis, gender, sexual harassment, racism, gossip, and self-image

Download or read book HBR Guide to Dealing with Conflict HBR Guide Series written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to assess the situation, manage your emotions, and move on. While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you--and your counterpart--typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Download or read book The Knowledge Gap written by Natalie Wexler and published by Penguin. This book was released on 2020-08-04 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: The untold story of the root cause of America's education crisis--and the seemingly endless cycle of multigenerational poverty. It was only after years within the education reform movement that Natalie Wexler stumbled across a hidden explanation for our country's frustrating lack of progress when it comes to providing every child with a quality education. The problem wasn't one of the usual scapegoats: lazy teachers, shoddy facilities, lack of accountability. It was something no one was talking about: the elementary school curriculum's intense focus on decontextualized reading comprehension "skills" at the expense of actual knowledge. In the tradition of Dale Russakoff's The Prize and Dana Goldstein's The Teacher Wars, Wexler brings together history, research, and compelling characters to pull back the curtain on this fundamental flaw in our education system--one that fellow reformers, journalists, and policymakers have long overlooked, and of which the general public, including many parents, remains unaware. But The Knowledge Gap isn't just a story of what schools have gotten so wrong--it also follows innovative educators who are in the process of shedding their deeply ingrained habits, and describes the rewards that have come along: students who are not only excited to learn but are also acquiring the knowledge and vocabulary that will enable them to succeed. If we truly want to fix our education system and unlock the potential of our neediest children, we have no choice but to pay attention.

Download or read book Conflict and Gender written by Anita Taylor and published by Hampton Press (NJ). This book was released on 1994 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume examines ways in which conflict resolution and feminist theories might be integrated to enhance our understanding and management of conflicts, particularly those between men and women. Women and child victimisation, everyday conflicts and historical perspectives are explored.

Download or read book Managing Interpersonal Conflict written by William A. Donohue and published by SAGE. This book was released on 1992-07 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

Download or read book Managing Conflict with Peers written by Talula Cartwright and published by Center for Creative Leadership. This book was released on 2003-09-01 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: A great many peer conflicts arise from incompatible goals or from different views on how a task should be accomplished. With honest dialogue these kinds of conflicts can usually be resolved. But other peer conflicts are more troublesome because they involve personal values, office politics and power, and emotional reactions. To resolve these more difficult peer conflicts, managers should examine three key issues that can cause such clashes and also influence their outcome. One, they should assess their emotional "hot buttons" that trigger ineffective behaviors and make conflict difficult to manage. Two, they should examine their personal values and how those might conflict with what their peers find important. Finally, they should assess their power in the organization - which can be related to position, influence, expertise, or some other factor - and learn how to use it to manage conflicts. Navigating these issues won't rid an organization of conflict among peers. But by paying attention to them managers can build effective relationships that will survive these inevitable conflicts and bolster their ability to achieve organizational goals.

Download or read book Conflict Resolution in Early Childhood written by Edyth J. Wheeler and published by Prentice Hall. This book was released on 2004 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: For courses in the Guidance and Management of Young Children. This text examines the nature of conflict among 2- to 8-year-olds from a research-based, constructivist/ecological perspective - integrating themes of caring, building classroom community, connecting curriculum, involving family and community, and responding to the current educational climate. The author thoroughly discusses children's conflicts, emphasizing that peer and community culture make up the foundation for preventing and resolving conflict, and advocates teaching conflict resolution skills via a "three-layer-cake" of understanding, management, and resolution. Coverage presents ways to create a caring classroom - both in physical environment and curriculum, to work with other adults in a child's life, and to implement peer mediation. Throughout, the material stresses the need to understand all children in light of applicable theory and current "best practice" in culturally responsive and inclusive classrooms.

Download or read book Communication and Conflict Resolution Skills written by Neil H. Katz and published by . This book was released on 2021-07-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Researching Conflict Drama and Learning written by John O'Toole and published by Springer. This book was released on 2019-02-21 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a comprehensive and critical guide to research and practice in the field of arts education and conflict management. The DRACON project explores the relationship between drama and conflict transformation. This international, interdisciplinary and comparative action research project, begun in 1996, is aimed at improving conflict management and transformation among adolescent school students using the medium of educational drama. The book reports on the underpinning principles, and on action research practice in Malaysia, Sweden and Australia. The strategies and techniques, which were revolutionary when first introduced, are now tried and tested. The book chronicles the history, successes, opportunities and challenges of the original 10-year project, and brings the story up to date by highlighting some of its many legacies and resulting influences around the world. This book will benefit researchers, academics and graduate students in Education, the Social Sciences, Dispute Resolution and the Performing Arts.

Download or read book Managing Conflict An Introspective Journey to Negotiating Skills First Edition written by Dorothy Balancio and published by Cognella Academic Publishing. This book was released on 2017-08-29 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Conflict: An Introspective Journey to Negotiating Skills focuses on self-awareness, self-motivation, self-regulation, empathy, and social competencies as tools to help readers understand themselves and others, recognize who to trust, and negotiate successful, trust-based relationships. The primary goal of the anthology is to facilitate the development of negotiation skills to resolve conflict. The book offers sociological perspectives on cooperation, conflict, and conflict resolution to help readers think beyond the individual and consider the skills that build good communication. Specific topics include non-violent communication, strategies and techniques for managing conflict, understanding stress and conflict, bullying, negotiation and mediation, and mediator ethics. As they read, students consider the importance of attitudes, values, and goals, and the importance of internalizing norms and governing one's own behavior. Featuring contributions from authors who specialize in diverse disciplines and developed to help students sharpen their observational skills, improve their emotional intelligence, and strengthen their analytical capabilities, Managing Conflict is well suited to courses in sociology, social psychology, counseling, law, and social work.

Download or read book Managing Conflict Creatively written by Donald C. Palmer and published by William Carey Library. This book was released on 1990 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical, Bible-centered approach to the dynamics of conflict and conflict management. This manual is intended to serve as a teaching and study guide for a series of five sessions or as a study guide for a course on conflict management in Bible institutes and seminaries.

Download or read book Teach Uplifted written by Linda Kardamis and published by . This book was released on 2017-08-24 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Has teaching left you stressed, frustrated, or even discouraged? In Teach Uplifted you'll discover how to... Renew your passion for teaching by finding joy and peace in Christ Teach with joy even in difficult circumstances Banish anxiety and learn to trust God instead But be warned: This is not a collection of light, fluffy, feel-good stories. These powerful devotions will completely transform the way you view your life, your classroom, and your relationship with God.

Download or read book Working Through Environmental Conflict written by Steven E. Daniels and published by Praeger. This book was released on 2001-04-30 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Environmental and natural resource policy decision making is changing. Increasingly citizens and management agency personnel are seeking ways to do things differently; to participate meaningfully in the decision making process as parties work through policy conflicts. Doing things differently has come to mean doing things collaboratively. Daniels and Walker examine collaboration in environmental and natural resource policy decision making and conflict management. They address collaboration by featuring a method collaborative learning, that has been designed to address decision making and conflict management needs in complex and controversial policy settings. As they illustrate, collaborative learning differs in some significant ways from existing approaches for dealing with policy decision making, public participation, and conflict management. First, it is a hybrid of systems thinking and alternative dispute resolution concepts. Second, it is grounded explicitly in experiential, team-or organizational-and adult learning theories. It is a theory-based framework through which parties can make progress in the management of controversial environmental policy situations. They discuss both the theory and technique of collaborative learning and present cases where it has been applied. This is a professional and teaching tool for scholars, students, and researchers involved with environmental issues as well as dispute resolution.