Download or read book Leadership Magic written by Solarzar Dellaporta and published by Balboa Press. This book was released on 2016-04-12 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership Magic is not about the specific traits you bring to your leadership; it is about the journey of self. In ages past, a gathering of experts would school a young noble in the arts of war, letters, horsemanship, diplomacy, and life. These experts were not just teachers; their relationship with their liege was often more personal. Leadership Magic is your personal leadership journey.
Download or read book Creating Magic written by Lee Cockerell and published by Crown Currency. This book was released on 2008-10-14 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: “It’s not the magic that makes it work; it’s the way we work that makes it magic.” The secret for creating “magic” in our careers, our organizations, and our lives is simple: outstanding leadership—the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World® Resort operations for over a decade. And in Creating Magic, he shares the leadership principles that not only guided his own journey from a poor farm boy in Oklahoma to the head of operations for a multibillion dollar enterprise, but that also soon came to form the cultural bedrock of the world’s number one vacation destination. But as Lee demonstrates, great leadership isn’t about mastering impossibly complex management theories. We can all become outstanding leaders by following the ten practical, common sense strategies outlined in this remarkable book. As straightforward as they are profound, these leadership lessons include: Everyone is important. Make your people your brand. Burn the free fuel: appreciation, recognition, and encouragement. Give people a purpose, not just a job. Combining surprising business wisdom with insightful and entertaining stories from Lee’s four decades on the front lines of some of the world’s best-run companies, Creating Magic shows all of us – from small business owners to managers at every level – how to become better leaders by infusing quality, character, courage, enthusiasm, and integrity into our workplace and into our lives.
Download or read book Disney U How Disney University Develops the World s Most Engaged Loyal and Customer Centric Employees DIGITAL AUDIO written by Doug Lipp and published by McGraw Hill Professional. This book was released on 2013-03-29 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership lessons from the iconic brand you can use to drive Disney-style success In helping Walt Disney create “The Happiest Place on Earth,” Van France and his team started a business revolution in 1955 that eventually became the Disney University—the employee training and development program that powers one of the most famous brands on earth. Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand. Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.
Download or read book Leadership Magic written by Ben Valore-Caplan and published by . This book was released on 1999 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: With his new book, Leadership Magic, author and entrepreneur Ben Valore-Caplan offers his readers a uniquely practical guide to developing and refining the skills, practices, and habits of mind and heart necessary to challenge and invite people to perform at their best. With self-assessment tools and discussion questions included at the end of each section, this book challenges readers to see leadership as a process of bringing out the best in themselves and others, and provides them with the tools to undertake that process. Leadership Magic focuses on eight vital leadership practices -- aligning missions, teaching leadership, building relationship, leveraging diversity, coaching communication, negotiating conflict, creating and guiding rituals, and taking bold risks -- and provides leaders with the tools they need to nurture and refine these practices in their lives and their work, so that they can make the most effective business and personal decisions.
Download or read book Black Magic written by Chad Sanders and published by Simon and Schuster. This book was released on 2022-02-08 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: A “daring, urgent, and transformative” (Brené Brown, New York Times bestselling author of Dare to Lead) exploration of Black achievement in a white world based on honest, provocative, and moving interviews with Black leaders, scientists, artists, activists, and champions. “I remember the day I realized I couldn’t play a white guy as well as a white guy. It felt like a death sentence for my career.” When Chad Sanders landed his first job in lily-white Silicon Valley, he quickly concluded that to be successful at work meant playing a certain social game. Each meeting was drenched in white slang and the privileged talk of international travel or folk concerts in San Francisco, which led Chad to believe he needed to emulate whiteness to be successful. So Chad changed. He changed his wardrobe, his behavior, his speech—everything that connected him with his Black identity. And while he finally felt included, he felt awful. So he decided to give up the charade. He reverted to the methods he learned at the dinner table, or at the Black Baptist church where he’d been raised, or at the concrete basketball courts, barbershops, and summertime cookouts. And it paid off. Chad began to land more exciting projects. He earned the respect of his colleagues. Accounting for this turnaround, Chad believes, was something he calls Black Magic, namely resilience, creativity, and confidence forged in his experience navigating America as a Black man. Black Magic has emboldened his every step since, leading him to wonder: Was he alone in this discovery? Were there others who felt the same? In “pulverizing, educational, and inspirational” (Shea Serrano, #1 New York Times bestselling author of Basketball (And Other Things)) essays, Chad dives into his formative experiences to see if they might offer the possibility of discovering or honing this skill. He tests his theory by interviewing Black leaders across industries to get their take on Black Magic. The result is a revelatory and essential book. Black Magic explores Black experiences in predominantly white environments and demonstrates the risks of self-betrayal and the value of being yourself.
Download or read book Leadership for Engineers written by Ronald J. Bennett and published by McGraw-Hill Medical Publishing. This book was released on 2012-09-16 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Part I Exploding the Myths Chapter One: Myths about Ourselves as Leaders Chapter Two: Myths about Leadership Chapter Three: Organizational Influences Chapter Four: Societal and Family Beliefs Part II Finding Your Inner Leader Chapter Five: The Truth about You Chapter Six: Assessing Your Leadership Potential Chapter Seven: Creating a Vision for What You Want Chapter Eight: Growing Your Leader Self; Seeking Support Part III Making a Difference Chapter Nine: Be the Change You Want to See Chapter Ten: Action Learning Chapter Eleven: Drawing Your Road Map Chapter Twelve: Relationships Are Key Part IV Why the World Needs You Chapter Thirteen: The Call to Leadership Chapter Fourteen: Broadened Perspectives Chapter Fifteen: Collaboration Across Borders Chapter Sixteen: Sustainable Leadership Conclusions Appendix Bibliography.
Download or read book ENGAGEMENT MAGIC written by Tracy Maylett and published by Greenleaf Book Group. This book was released on 2019-01-08 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this new edition, based on new research and double the survey data, ENGAGEMENT MAGIC provides you with an expert approach to increasing workplace engagement. Discover how to engage employees (and yourself) more effectively. Most leaders understand that engaged employees are passionate about their jobs and deliver better results, and most of us know what it’s like to either be engaged or disengaged in a workplace where we spend most of our waking hours. Yet, most don’t understand how engagement really works. Maylett introduces you to the five MAGIC keys of employee engagement—Meaning, Autonomy, Growth, Impact, and Connection—and discusses how leaders can help employees achieve higher levels of engagement, while engaging ourselves in the journey as well. Learn tactics for increasing engagement at all levels of your organization. Based on the most extensive employee engagement survey database of its kind, ENGAGEMENT MAGIC incorporates organizational research with updated case studies, stories, and examples to present you with practical solutions for creating an extraordinary employee experience. In addition, Maylett provides a self-assessment, thought-provoking questions, and specific applications for individuals, managers, and organizations. Benefit from a psychological approach to fundamental business concepts. Based on data from over 32 million employee survey responses across 70 countries, ENGAGEMENT MAGIC combines principles of psychology and human motivation with solid business concepts, providing actionable advice for reducing attrition, encouraging initiative, and driving profitable growth at your organization.
Download or read book MAGIC written by Tracy Maylett and published by Greenleaf Book Group. This book was released on 2014-10-21 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Five-part Approach to Making Organizations Stronger, More Profitable, and Better Places to Work. Employees and leaders intuitively know that when we find a place where we can throw our hearts, spirits, minds, and hands into our work, we are happier, healthier, and produce better results. Yet, most struggle to understand exactly why we engage in some environments, and don’t in others. Magic introduces the five MAGIC keys of employee engagement—Meaning, Autonomy, Growth, Impact, and Connection—and shows how leaders can help employees achieve higher levels of engagement, as well as how employees can be more successful by taking ownership for their own MAGIC. The Research Based on over 14 million employee survey responses across 70 countries—the most extensive employee engagement survey database of its kind—Magic combines principles of psychology and motivation with solid business concepts. Written by internationally recognized experts in leadership and employee engagement, Dr. Tracy Maylett and Dr. Paul Warner, Magic provides actionable advice that will reduce employee attrition, encourage initiative, drive growth and profit, and increase personal engagement in one’s work. Engaging Content In this book, leaders and employees will find real-world case studies, exercises, assessments, thought-provoking questions, and suggestions that increase engagement on the individual, manager, and organizational levels.
Download or read book The Magic Question PB written by David Cottrell and published by McGraw Hill Professional. This book was released on 2013-03-08 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: The business leader’s toolbox for increasing morale, decreasing turnover, and contributing more than ever to your company’s bottom line “What if you could create a culture where everyone is committed to the greater good of the organization? Sound like a pipe dream? David Cottrell will show you the way . . . .” –Ken Blanchard, coauthor of The One Minute Manager and Lead with Luv How can I help? Isn't that the question every leader longs to hear? What if every person on your team consistently asked you, How can I help? What if your team was totally in sync with and committed to achieving your organizations objectives? What if everyone on your team was willing to leave his or her comfort zone and take a risk to help your team win? Impossible? Unrealistic? Pollyanna? No. The team with the best leader usually wins. Sounds simple ... but what does it take to be the best leader? Often what is missing is the understanding of how to lead others toward a common goal. In its simplest form, leadership comes down to answering six key questions that are important to your team. When your teams needs are being met, they will want to ask you The Magic Question: How can I help? If you depend on results from others, this book is for you. It offers a proven method for creating an atmosphere in which employees willingly give discretionary effort. The Magic Question is not about a new leadership strategy. Strategies come and go. What you will learn in is tried and true regardless of the strategic focus of the time, and the principles apply to businesses in every industry, as well as schools, hospitals, churches, even homes. When you hear The Magic Question, you will know you are on your way to better results and to achieving them faster than ever before. Every team asks the questions. Great leaders have the answers. David Cottrell is President and CEO of CornerStone Leadership Institute, one of the nation’s largest publishers of management and leadership resources.
Download or read book The Magic Wand written by Barry Farah and published by . This book was released on 2017-01-09 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Heart of Business written by Hubert Joly and published by Harvard Business Press. This book was released on 2021-05-04 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Wall Street Journal Bestseller Named a Financial Times top title How to unleash "human magic" and achieve improbable results. Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround, unveils his personal playbook for achieving extraordinary outcomes by putting people and purpose at the heart of business. Back in 2012, "Everyone thought we were going to die," says Joly. Eight years later, Best Buy was transformed as Joly and his team rebuilt the company into one of the nation's favorite employers, vastly increased customer satisfaction, and dramatically grew Best Buy's stock price. Joly and his team also succeeded in making Best Buy a leader in sustainability and innovation. In The Heart of Business, Joly shares the philosophy behind the resurgence of Best Buy: pursue a noble purpose, put people at the center of the business, create an environment where every employee can blossom, and treat profit as an outcome, not the goal. This approach is easy to understand, but putting it into practice is not so easy. It requires radically rethinking how we view work, how we define companies, how we motivate, and how we lead. In this book Joly shares memorable stories, lessons, and practical advice, all drawn from his own personal transformation from a hard-charging McKinsey consultant to a leader who believes in human magic. The Heart of Business is a timely guide for leaders ready to abandon old paradigms and lead with purpose and humanity. It shows how we can reinvent capitalism so that it contributes to a sustainable future.
Download or read book The Magic of Leadership written by Mike Toy and published by Independently Published. This book was released on 2020-08-29 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proven Practices to Propel Your Leadership What would happen if you had time-tested insights to influence those around you? Have you ever wondered why some leaders flourish, but others lack The Magic of Leadership? The truth about leadership may not be what you expect. Inside, You'll Discover How To... Trail blaze new ideas to keep you cutting edge. Avoid the pitfalls that many leaders make. Develop a vision that people take ownership of. Become someone others would go to bat for. Deal with the challenges of difficult decision-making. Mentor the next generation of leaders. ...And much, much, more! Praise for The Magic of Leadership "I recommend Mike Toy's new book on leadership. I have read many books on this subject and written a few myself. Mike knows and teaches what I finally learned about leadership and that for me is to not underestimate what you can achieve and don't underestimate you influence on others day in and day out. I personally don't believe leaders are born; I believe they 'become, ' as Mike so clearly teaches us in his book. There are 90 year old leaders and 12 year old leaders. Doing the hard stuff and doing the right stuff is the main job of a leader. If you can't make hard decision and have hard conversations, don't have children and don't take on a leadership position. Management is about 'doing' and leadership is about 'being.' If you want to 'be' then study this book to learn what you need to start 'doing' to 'be' the best leader you can 'be.' And figure out what you need to stop doing." Lee Cockerell, former Executive Vice President (Retired and Inspired), Walt Disney World(R)Resort "In world where leadership is often "done wrong," Mike - through the pages of history - identifies the traits, attributes, and behaviors of leadership "done right." Filled with practical applications, Mike's work will help leaders recalibrate their business compass." Leonardo Inghilleri, Former Chief HR Officer The Ritz-Carlton, Author, and Business Advisor "Mike Toy gives you the motivational tools you need to boost and strengthen all those around you." Brian Tracy, Author / Speaker / Consultant "Want amazing? Count on Mike Toy to help your people develop the attitude and mindset of winners!" Marshall Goldsmith is the New York Times #1 bestselling author of Triggers, Mojo, and What Got You Here Won't Get You There "If you are looking for the definitive roadmap to create and grow your organization (the kind that will differentiate you from the competition) - look no further. What are you waiting for?" Joseph Michelli New York Times #1 bestselling of author of books like The Airbnb Way, Driven to Delight, The New Gold Standard, and The Starbucks Experience "Mike takes a comprehensive look at the proven records of great business and institutional leaders, and breaks down crucial components to their success. In the case of Chick-fil-A, he effectively identifies the link between leadership's focus on purpose and how it ultimately impacts the guests' experience." Steve Robinson, former Executive Vice President and Chief Marketing Officer of Chick-fil-A and author of Covert Cows and Chick-fil-A
Download or read book Magic Numbers for Sales Management written by John Davis and published by John Wiley & Sons. This book was released on 2007-01-22 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: A key challenge sales professionals confront is how to measure the various activities they perform in the sales planning, selling and execution, and post-sales review phases of the customer relationship. Magic Numbers for Sales Management: Key Measures to Evaluate Sales Success is a ready-reference for sales and marketing professionals who seek clear descriptions of over 50 of the most important sales metrics and formulas. Using clear descriptions and relevant examples from many of today’s leading companies, sales and marketing professionals will learn relevant measurement and evaluation techniques, including: Important metrics for measuring market conditions, sales forecasting, compensation, quotas, sales force-size, pricing, and customers Applying metrics to different phases of the selling process Key behaviors of the most successful sales people Magic Numbers for Sales Management is an important resource for the most demanding sales professionals who want to fully assess the success of their selling activities.
Download or read book Creating Magic written by Lee Cockerell and published by Currency. This book was released on 2008-10-14 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: “It’s not the magic that makes it work; it’s the way we work that makes it magic.” The secret for creating “magic” in our careers, our organizations, and our lives is simple: outstanding leadership—the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World® Resort operations for over a decade. And in Creating Magic, he shares the leadership principles that not only guided his own journey from a poor farm boy in Oklahoma to the head of operations for a multibillion dollar enterprise, but that also soon came to form the cultural bedrock of the world’s number one vacation destination. But as Lee demonstrates, great leadership isn’t about mastering impossibly complex management theories. We can all become outstanding leaders by following the ten practical, common sense strategies outlined in this remarkable book. As straightforward as they are profound, these leadership lessons include: Everyone is important. Make your people your brand. Burn the free fuel: appreciation, recognition, and encouragement. Give people a purpose, not just a job. Combining surprising business wisdom with insightful and entertaining stories from Lee’s four decades on the front lines of some of the world’s best-run companies, Creating Magic shows all of us – from small business owners to managers at every level – how to become better leaders by infusing quality, character, courage, enthusiasm, and integrity into our workplace and into our lives.
Download or read book Leadership Magic Myth Or Or Method written by J. W. McLean and published by . This book was released on 2001 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership-Magic, Myth or Method? Lays out the requirements for leaders today and provides a platform to help you develop your own leadership paradigm . You will learn how to build rapport, enhance credibility, and be persuasive. You will also come away with a new personal definition of leadership based on reality, not myth.
Download or read book The Customer Rules written by Lee Cockerell and published by Crown Currency. This book was released on 2013-03-05 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the Rules for serving customers so well they'll never want to do business with anyone but you. For example: Rule #1: Customer Service Is Not a Department Rule #3: Great Service Follows the Laws of Gravity Rule #5: Ask Yourself "What Would Mom Do?" Rule #19: Be a Copycat Rule #25. Treat Every Customer like a Regular Rule #39: Don’t Try Too Hard As simple as they are profound, these principles have been shown to work in companies as large as Disney and as small as a local coffee shop; from businesses selling cutting-edge technologies like computer tablets to those selling products as timeless as shoes and handbags; at corporations as long-standing as Ford Motors and those as nascent as a brand new start-up. And they have been proven indispensible at all levels of a company, from managers responsible for hiring and training employees, setting policies and procedures, and shaping the company culture to front line staff who deal directly with clients and customers Chock-full of universal advice, applicable online and off, The Customer Rules is the essential handbook for service excellence everywhere.
Download or read book High Five written by Ken Blanchard and published by Harper Collins. This book was released on 2000-12-26 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: High Five! combines the spellbinding charm of a timeless parable with cutting-edge information about why teams are important and what individuals and organizations can do to build successful ones. Through the story of Alan Foster, a workplace one-man band, High Five! identifies the four key ingredients of winning teams. Although Alan is an effective producer, he is unwilling to share the spotlight by partnering on projects and is fired because, as his boss puts it, "Alan, we need good producers who are good team players, too." It is a bitter pill for him to swallow. While mulling over his disappointment, he takes his son to his grade-five hockey practice, where it is clear that his son's team, the Riverbend Warriors, knows nothing about teamwork, either. When the team's two overworked coaches learn of Alan's plight, they persuade him to join their ranks, and he finds himself charged with teaching himself and the players the meaning of teamwork. With the help of a woman friend-a former girls' basketball coach who has "won more high school basketball championships than anyone"-Alan and the Warriors learn the magic of teamwork and that "none of us is as smart as all of us." With its simple style and easy-to-follow techniques, High Five! is a must-read for anyone seeking to learn the value and power of teamwork.
