Download or read book Late Checkout written by Carol J. Perry and published by Kensington Cozies. This book was released on 2019-09-24 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: A dead ballplayer means foul play in Salem . . . Field reporter Lee Barrett is not happy that her hours are being cut back at WICH-TV, although it is nice to spend more time volunteering with Aunt Ibby, a research librarian at Salem's main branch. But Lee's least favorite task is going up to the stacks, a spooky, seldom-frequented upper section of the library. On this day she has good reason to be afraid—she finds a dead man, surrounded by hundreds of scattered books and torn-out pages. Her police detective beau, Pete Mondello, is soon on the scene, and the deceased is identified as a former minor league baseball player—and ex-con—named Wee Willie Wallace, who hasn't been seen in Salem for twenty years. With help from her friend River's Tarot reading, her clairvoyant cat O'Ryan, and Lee's own psychic gifts, she steps up to the plate to catch the killer who took the old ballplayer out of the game . . . Praise for the Witch City Mysteries “Perfectly relaxing and readable.” —Kirkus Reviews “This rewarding paranormal cozy series debut will have Victoria Laurie fans lining up to follow.” —Library Journal “An entertaining story that keeps readers guessing until the very twisted and eerie end.” —RT Book Reviews

Download or read book Late Checkout written by Alex Walters and published by Createspace Independent Publishing Platform. This book was released on 2016-06-01 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: DCI Kenny Murrain sees, hears and feels things that others do not. It's a gift but also a curse. When he wakes to the phantom sound of screaming he knows a murder has been committed but not where or why. Then a woman's body is found in a Stockport hotel room. It's a murder that seems both frenzied and carefully planned, the scene expertly cleansed of any evidence. Over the following days, more bodies are discovered, first in an upmarket spa on the Pennine moors, then in a run-down budget hotel on the outskirts of Manchester. The same frenzied attacks, the same meticulous planning. The same killer. The victims all have links to one man, a police colleague with a dark past. But Murrain discovers a more unexpected connection-with Marie Donovan, a former undercover officer now part of Murrain's own team. As the killer closes in on a fourth victim, Murrain knows that time is running out. But the outcome will be more unexpected and more terrifying than even he can imagine... Praise for Alex Walters '...An original page turner with a deftly executed mystery that kept me guessing' - Leigh Russell 'A talent to be reckoned with ... A strong story line, muscular prose and a real sense of pace...a police procedural for a new age' - Daily Mail '...Right up there with the best police procedural thrillers of the last few years. Expect to hear much more of Walters in the future.' - Mark Timlin 'Walters [shows]...nail-biting skill....It's a complex book, but compulsive reading...' - The Independent 'An intriguing police procedural, with a formidable sleuth...' -The Sunday Telegraph '...A suspenseful mystery full of misdirection and terror.' - Publishers Weekly 'A blend of pulse-pounding police procedural and horror-nuanced suspense...' - Chicago Tribune

Download or read book Getting More written by Stuart Diamond and published by Crown Currency. This book was released on 2010-12-28 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • Learn the negotiation model used by Google to train employees worldwide, U.S. Special Ops to promote stability globally (“this stuff saves lives”), and families to forge better relationships. A 20% discount on an item already on sale. A four-year-old willingly brushes his/her teeth and goes to bed. A vacationing couple gets on a flight that has left the gate. $5 million more for a small business; a billion dollars at a big one. Based on thirty years of research among forty thousand people in sixty countries, Wharton Business School Professor and Pulitzer Prize winner Stuart Diamond shows in this unique and revolutionary book how emotional intelligence, perceptions, cultural diversity and collaboration produce four times as much value as old-school, conflictive, power, leverage and logic. As negotiations underlie every human encounter, this immediately-usable advice works in virtually any situation: kids, jobs, travel, shopping, business, politics, relationships, cultures, partners, competitors. The tools are invisible until you first see them. Then they’re always there to solve your problems and meet your goals.

Download or read book Power Etiquette written by Dana May Casperson and published by Amacom Books. This book was released on 1999 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely. In an era when companies are competing on the basis of service, manners are much more than a social nicety -- they're a crucial business skill. In fact, good manners are good business. This no-nonsense ""manners reference"" refreshes readers on everyday etiquette and makes sure they're on their best behavior. It provides quick guidance on such pertinent and timely topics as: * telephone, e-mail, and Internet etiquette * table manners *grooming and business dress * written communications * gift giving * resumes and interviews * making introductions * public speaking * networking, and more."

Download or read book Front Office Handbook written by Dr. Vivek Pathak and published by OrangeBooks Publication. This book was released on 2024-09-04 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Front Office Manual for Hotel and Hospitality undergraduate students. These books aim to provide comprehensive knowledge and practical skills required for managing front office operations in the hotel and hospitality industries. The content will cover essential topics such as customer service, reservations, check-in and check-out procedures, communication skills, and the use of technology in front office management. These books are designed to be an invaluable resource for students pursuing a career in hotel and hospitality management.

Download or read book Business Travel and Tourism written by John Swarbrooke and published by Routledge. This book was released on 2012-05-23 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Business Travel and Tourism' provides a comprehensive, international overview of business tourism from both a theoretical and practical perspective. With the use of case studies from around the world, 'Business Travel and Tourism' explores a broad range of issues, including: * The global business tourism market * The design of business tourism facilities * The role of the destination in business travel and tourism * The social, economic, and environmental impacts of business tourism * The ethical dimension of business tourism * The marketing of business tourism products * The impact of new technologies on the business tourism market * How to organise successful conferences, exhibitions, and incentive travel packages Case studies include Disneyland Paris, Hong Kong, Amsterdam RAI International Exhibition and Congress Centre, Hilton, Page and Moy Marketing, Lufthansa, Air France, and Legoland UK. 'Business Travel and Tourism' is the first text to offer a comprehensive overview of the growing but neglected area of business tourism. With the use of a wide range of up-to-date case studies and major practical exercises to help students to broaden and deepen their understanding of this area of tourism, it is an invaluable text for all students on travel and tourism courses at degree and BTEC/HND level, or those taking tourism options in leisure, business studies, hospitality management or geography.

Download or read book The Unofficial Guide to Maui written by Marcie Carroll and published by John Wiley & Sons. This book was released on 2009-05-04 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Top 10 Ways The Unofficial Guide® to Maui Can Help You Have the Perfect Trip: Candid, critical, and objective information covering Maui, Molokai, and Lanai All major hotels and resorts rated and ranked for quality and value—plus, proven strategies for getting the best rates and tips for B & B and condo stays Detailed reviews and ratings for 30 diverse restaurants, with a culinary guide to Hawaii's regional dishes The inside story on the top attractions, including Haleakala National Park and other natural wonders, ancient temples and historic homes, museums and art galleries, even a winery A complete guide to exploring the awe-inspiring islands of Maui County, from winding cliffside drives to strolls along the beach Advice for families on how to have a Maui vacation that keeps everyone thrilled The best places to shop for haute couture and kitsch alike, especially local art, aloha shirts, and Hawaiian music Where to get wet: the best beaches for tanning, surfing, snorkeling, and scuba diving All the details on Maui's world-famous golf courses The complete rundown on Maui nightlife, from bonfire luaus to bars and clubs Get the unbiased truth on hundreds of hotels, restaurants, attractions, and more in The Unofficial Guide® to Maui—the resource that helps you save money, save time, and make your trip the best it can be.

Download or read book Confessions of a Corporate Trainer written by Jonathan Halls and published by Association for Talent Development. This book was released on 2019-04-23 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: Embrace the Gritty Reality of Training Ever watched half your class stomp out on you? Fallen asleep facilitating a creativity workshop? Planned a bulletproof lesson plan, then dropped it 10 minutes after you started? Don’t worry—it’s fine to confess. If you have faced a surprise in the training room, chances are Jonathan Halls has seen it, too. As a result, he doesn’t pretend to be a shiny happy trainer anymore; his 25-plus years of training and facilitating in 25 countries have taught him not to stress over a less-than-flawless class—and helped him focus less on himself and more on letting his learners shine. In Confessions of a Corporate Trainer: An Insider Tells All, Jonathan tells relatable and charming stories of what corporate training is really about, drawing from his highly rated train-the-trainer workshops and hundreds of honest conversations with like-minded trainers. He recounts the curveball he was thrown midway through a change management workshop in Zagreb, Croatia—and how it showed him the futility of overplanning. He shares the time a fire alarm disrupted a training program he led in Washington, D.C., and how he embraced the interruption. And he reflects on what conspires to knock trainers off their game (psst: demanding clients, heavy workloads, and frequent travel are only a few of the culprits). Discover the gritty reality of training. Confessions of a Corporate Trainer will entertain you, challenge you, and remind you why you as a trainer are so important in today’s workplace.

Download or read book Master Medicare Guide written by Wolters Kluwer Law & Business and published by Wolters Kluwer. This book was released on 2015-02-25 with total page 1989 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 2015 Master Medicare Guide is packed with timely and useful information to help you stay on top of one of the most complex programs administered by the federal government. The 2015 Edition includes: Over 500 explanation summaries for all aspects of the Medicare program coverage, eligibility, reimbursement, fraud and abuse, and administration Highlights of the Protecting Access to Medicare Act of 2014 (P.L. 113-93) and the Improving Medicare Post-Acute Care Transformation Act of 2014 (P.L. 113-185)""; the most recent physician fee schedule reimbursement fix; A focus on the continuing implementation of the Affordable Care Act as it relates to Medicare, including accountable care organizations and a tighter link between the quality of health care and Medicare reimbursement All discussions include cross-references to relevant laws, regulations, CMS manual sections, administrative and judicial decisions, and more!

Download or read book Strategy technology Alignment written by Paul Griffiths and published by Academic Conferences Limited. This book was released on 2011 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: It has been known for quite some time that ICT can directly improve corporate performance if it is employed in an appropriate way. There are many stories of how organisations have been transformed by the use of this technology. However it is also known that it is not a simple task to employ ICT effectively. Many organisations have spent considerable sums of money and had only very modest returns. This book addresses the issues of how to deliver significant improvements in corporate performance through the use of ICT and it offers different models which can be of assistance to organisational leaders in this respect. These models are brought to life by analysing a series of real life case studies encompassing both successes and failures in the adoption of ICT, from which deep insights on how to apply this technology for competitive advantage are extracted. The book is suitable for both ICT professionals and for members of senior management including CEOs. It has been written in an accessible way so that it will also be of value to academics who offer courses in ICT strategy and implementation. It will expose their students to the dilemmas of management decisions concerning the different uses of ICT and its role in value creation. 260 Pages

Download or read book Master Medicare Guide 2015 written by Wolters Kluwer Law & Business Health Editorial and published by Wolters Kluwer. This book was released on 2015-02-25 with total page 1642 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 2015 Master Medicare Guide is a one-volume desk reference packed with timely and useful information for providers, attorneys, accountants, and consultants who need to stay on top of one of the most complex programs maintained by the federal government.

Download or read book Heads in Beds written by Jacob Tomsky and published by Anchor. This book was released on 2013-07-30 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. “Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

Download or read book Living the Lighting Life written by Brad Schiller and published by Routledge. This book was released on 2020-09-28 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Living the Lighting Life provides practical tools and advice for a successful career in entertainment lighting. This easy-to-navigate guide offers real-world examples and documentation from the author and key industry experts, giving readers a comprehensive overview of the lighting life. The book provides insight on: Different job opportunities in the entertainment lighting industry; Business procedures, contracts, time sheets, and invoices; Tips on self-promotion, networking, and continual learning; The lighting lifestyle, healthy living, and work-related travel; Maintaining and developing creativity to provide innovative lighting and solutions. With insightful interviews from industry veterans, Living the Lighting Life is a key navigational resource for anyone considering a career in entertainment lighting or just starting out.

Download or read book Fodor s 1 001 Smart Travel Tips written by Laura M. Kidder and published by Fodors Travel Publications. This book was released on 2011 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fodor's editors, writers and readers share their best travel tips, in a book that includes online resources and strategies for everything from packing to staying safe to seeing the sites. Original. (This title is being re-listed in Forecast.)

Download or read book Wrongly Accused Down to the Wire written by Laura Scott and published by Harlequin. This book was released on 2019-04-02 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: Love in the line of duty. Wrongly Accused Framed for his wife’s murder, former SWAT cop Caleb O’Malley’s only wish is to see his little girl. But Noelle Whitman, his daughter’s foster mother, isn’t buying his plea of innocence—until bullets start flying and they’re running for their lives. Caleb will risk everything to keep them safe. Because now there is nothing more important than Noelle and his daughter—not even his life. Down to the Wire There’s only one man who can save schoolteacher Tess Collins—SWAT cop Declan Shaw. Her survival depends on him defusing a bomb in her classroom and protecting her from an unknown enemy. But keeping his onetime high school crush safe soon becomes more than just a job for the highly trained explosives expert. And it’ll take all his professional skills to catch the perpetrator before it’s too late.

Download or read book International Management in Service Firms written by Dirk Klimkeit and published by Springer Nature. This book was released on 2024 with total page 717 pages. Available in PDF, EPUB and Kindle. Book excerpt: Zusammenfassung: This textbook examines how service firms manage their international operations. For the first time, it brings together insights from the fragmented literature on this subject into an accessible textbook. Further, it is unique in its focus on service firms' internationalization and international management. Beginning with an overview of the international environment in which service firms operate, it subsequently describes multinational service firms and their internationalization processes, strategies and organization. Unlike most texts on international services, the book goes beyond internationalization to address the ongoing management of service firms. It not only addresses functions such as global service marketing, financial management and human resource management, but also discusses aspects such as global account management, global service delivery and international project management, as well as the topical issue of managing distributed virtual teams. A dedicated chapter focuses on offshore shared services and business process outsourcing. These chapters are complemented by a discussion on international corporate governance and corporate social responsibility. The book is intended for students preparing for international careers in the service sector. Each chapter includes case studies, illustrations, highlighted definitions, a chapter summary and exercises

Download or read book Love Inspired Suspense April 2014 Bundle written by Sharon Dunn and published by Harlequin. This book was released on 2014-04-01 with total page 647 pages. Available in PDF, EPUB and Kindle. Book excerpt: Love Inspired Suspense brings you four new titles for one great price, available now! Enjoy these contemporary heart-pounding tales of suspense, romance, hope and faith. This Love Inspired Suspense bundle includes Top Secret Identity by Sharon Dunn, Wrongly Accused by Laura Scott, Perilous Waters by Sandra Orchard and Lancaster County Target by Kit Wilkinson. Look for four new inspirational suspense stories every month from Love Inspired Suspense!