Download or read book La Voz del cliente written by Hoteles Santa Ponsa and published by . This book was released on 1995 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Quality Management written by Donna C. S. Summers and published by Pearson Educación. This book was released on 2005 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to enable readers to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. This book explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. For professionals with a career or interest in business, engineering, engineering technology, and quality management.
Download or read book Repetibilidad written by Chris Zook and published by Editorial Almuzara. This book was released on 2012-11 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Permanecer fieles a sus principios, replicar y adaptar un modelo de negocio a lo largo del tiempo son las claves de las compañías exitosas. Tres principios, a priori sencillos, y que sin embargo solo conseguirán llevar a cabo un 9% de todas las empresas que existen en el mundo y que hayan sido capaces de alcanzar niveles modestos de crecimiento sostenido y rentable a lo largo de la última década.Repetibilidad se convierte en un manual de consulta imprescindible. A través de sus páginas explica la estrategia de negocio que utilizan las empresas con éxito duradero y los errores que han cometido otras grandes. Para ello Chris Zook y James Allen, sus autores, desgranan los «Grandes Modelos de Negocio Repetibles». O lo que es lo mismo, el puñado de principios que aprovechan el poder de lo repetible para que una marca triunfe y se expanda.
Download or read book Modelo para transformar la voz del cliente en estrategias orientadas a mejorar la calidad de servicio en empresas fabricantes de conductores el ctricos written by Wilmer Higuera and published by . This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Online Brand Communities written by Francisco J. Martínez-López and published by Springer. This book was released on 2015-12-11 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents and analyzes the concept of online brand communities, an emerging and exciting topic in marketing and eCommerce. First, it lays out the foundations like the evolution of the Web and the so-called Social Web, its utility for users and businesses, and the evolution of the marketing mind-set to adapt the Social Web. On this basis, the book then presents a detailed analysis of online brand communities, examining the concept of virtual community with a specific focus on virtual brand communities. In this context the book also explores recent trends related to branding and brand management. Next, it proposes a classification system for online brand communities, taking into account questions like the motivating factors for consumers to join, participate and stay in a community. The process of value creation in communities is examined from both business and consumer perspectives. The book draws to a close with a brief presentation of the process broadly accepted for the successful development of online brand communities.
Download or read book Cambio social y Relaciones P blicas written by Kathy Matilla and published by Editorial UOC. This book was released on 2015-07-31 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Preparaci n Completa Del examen PMP Ultima Versi n written by Georgio Daccache and published by Georgio Daccache. This book was released on with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: Logre el éxito en su examen PMP en el primer intento con nuestro nuevo y exclusivo libro de preparación. NUEVA EDICIÓN Este nuevo libro está diseñado para ayudarle a poner a prueba sus conocimientos, proporcionando una colección de las preguntas más recientes con explicaciones detalladas. Ahorre tiempo y dinero invirtiendo en este libro, que cubre todos los temas incluidos en el examen PMP. Este libro incluye una prueba de práctica completa y muy importante con un total de 180 preguntas. También proporciona explicaciones detalladas para cada pregunta. Dedica tu esfuerzo a dominar estas preguntas del examen PMP, ya que ofrecen información actualizada sobre todo el programa del examen. Este libro está diseñado estratégicamente no sólo para evaluar sus conocimientos y habilidades, sino también para aumentar su confianza para el examen real. Con un enfoque en una preparación exhaustiva, aprobar el examen oficial PMP en el primer intento se puede lograr mediante el estudio diligente de estos valiosos recursos. El patrón del examen de certificación PMP consta de 180 preguntas de opción múltiple. Recibirá un tiempo total de 4 horas según lo establecido por el patrón de examen PMP para realizar el examen.
Download or read book Customer Centricity written by Josep F. Valls Giménez and published by Cambridge Scholars Publishing. This book was released on 2018-10-12 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: The empowered customer is here to stay. With a low tolerance for subpar experiences, they have no qualms in switching brands if disappointed, and expect companies to provide offers that are personally relevant to them. This realisation has led enterprises to revamp their business strategies to meet the high expectations of these savvy and hyper-connected consumers. This requires a 360 degree customer-centric approach—fuelled by big data—that attempts to understand customer problems and deliver timely solutions. The ability to use customer journey mapping and real-time analytics to unlock actionable insights can provide a competitive edge. Knowledge about shifts in customer behaviour, preferred channels or social media sentiment helps companies to respond proactively and with the right message. The digital transformation snake framework presented in this book examines the socio-economic changes and digital trends that are reshaping consumption, and what they portend for the future. It is complemented by an analysis of the new skills and workforce models, as well as the business models needed to succeed in the age of digital disruption.
Download or read book Descentralizacion para Satisfacer Necesidades Basicas written by J. Michael McGuire and published by IAP. This book was released on 2009-03-01 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Approximately 25% of Latin Americans live on less than $2 a day, and Latin America is the most unequal region of the world. Poverty and inequality cause suffering and slow development. The solution must include generating an inclusive development process through satisfying the basic needs of the poor that enhance their productivity, that enable them to contribute to the development process, and that enables them to earn the income necessary to live a full life. Decentralization of taxing and spending from the central government to lower levels of government can help to satisfy basic needs of the poor and create an inclusive development process. However, decentralization is a stepby-step process that must implemented by taking into account real-world circumstances such as a lack of administrative ability in local government, and by formulating policy accordingly. The book derives economic principles for implementing the process of decentralization, and it presents cases that illustrate the principles at work. It is an economic guide for policymakers and practitioners.
Download or read book Cases on Managing Dairy Productive Chains written by Satolo, Eduardo Guilherme and published by IGI Global. This book was released on 2023-03-27 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: In agricultural production, one of the sectors that stands out worldwide for its economic and social relevance is milk production. Although food items tend to be produced in complex systems composed of several agents and with processes connected to supply chains, the dairy supply chain is seen as relatively simple and includes three main stakeholders: dairy production, processing and packaging, and retail. However, this simplicity of chain management changes in a scenario in which milk production is concentrated in a high number of small-scale producers, who occupy areas where other crops are less viable. At this point in the literature, there are few works that consolidate studies that address the daily production chain, in particular dealing with aspects of good milk manufacturing and quality practices, environment, dairy farming 4.0, and management of the dairy production chain. Cases on Managing Dairy Productive Chains discusses the relevance and topicality of the themes and their applications in one of the main production chains, such as milk, and allows researchers to visualize new insights for research in the various aspects of applicable management. It further presents cases in dairy segments and investigates their applications, entrepreneurial strategies, and innovation in management areas. Covering topics such as cooling systems, raw materials, and sustainability indicators, this case book is an excellent resource for agriculturalists, managers, engineers, extensionists, students and faculty of higher education, librarians, researchers, and academicians.
Download or read book Administraci n de La Empresa Constructora written by JOSE ADOLFO HERRERA A and published by Lulu.com. This book was released on 2012-10-25 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: El libro trata sobre los principios básicos que existen para gestionar una empresa constructora en los nuevos tiempos.
Download or read book El Hombre Canci n written by Erikdired and published by Bubok. This book was released on 2016-02-26 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: El Hombre Canción es una obra como ninguna otra. Terriblemente inocente y a la vez mostrando un realismo sin piedad, tan auténtico como audaz.Es una historia hermosa, y extremadamente triste. El hombre Canción es realismo mágico, un cuento inescapablemente cómico.Carcajadas y llantos. Es una novela sobre un niño que trae dentro del corazón solo amor, nobleza, curiosidad y alegría infinita para lo que es, o puede ser su mundo. El niño se encuentra, como es nuestro destino, en un mundo que sin importarle lo que debería de ser, es lo que es.Pero posiblemente el niño nos enseña algo glorioso que normalmente se encuentra más allá de nuestro horizonte... un niño con una chispita de Dios puede retar a la desgracia del mundo. Puede ser El Hombre Canción.Lee la historia del hombre canción, recordarás algo de lo que se te ha perdido. Nunca olvidarás este cuento tan trágicamente precioso.
Download or read book Memorias written by and published by . This book was released on 1993 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Wow written by Performance Research Associates and published by Thomas Nelson Inc. This book was released on with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book La Voz written by and published by . This book was released on 2002 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Handbook of Research on Applied Data Science and Artificial Intelligence in Business and Industry written by Chkoniya, Valentina and published by IGI Global. This book was released on 2021-06-25 with total page 653 pages. Available in PDF, EPUB and Kindle. Book excerpt: The contemporary world lives on the data produced at an unprecedented speed through social networks and the internet of things (IoT). Data has been called the new global currency, and its rise is transforming entire industries, providing a wealth of opportunities. Applied data science research is necessary to derive useful information from big data for the effective and efficient utilization to solve real-world problems. A broad analytical set allied with strong business logic is fundamental in today’s corporations. Organizations work to obtain competitive advantage by analyzing the data produced within and outside their organizational limits to support their decision-making processes. This book aims to provide an overview of the concepts, tools, and techniques behind the fields of data science and artificial intelligence (AI) applied to business and industries. The Handbook of Research on Applied Data Science and Artificial Intelligence in Business and Industry discusses all stages of data science to AI and their application to real problems across industries—from science and engineering to academia and commerce. This book brings together practice and science to build successful data solutions, showing how to uncover hidden patterns and leverage them to improve all aspects of business performance by making sense of data from both web and offline environments. Covering topics including applied AI, consumer behavior analytics, and machine learning, this text is essential for data scientists, IT specialists, managers, executives, software and computer engineers, researchers, practitioners, academicians, and students.
