Download or read book Knowledge Services Management written by Peter K. Mills and published by Springer Science & Business Media. This book was released on 2009-09-18 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge Services Management looks at the transformation of the traditional workplace into a quasi-internal market environment where work activities in knowledge services are organized around clusters of similar or complementary knowledge stocks to address particular types of customer-clients priorities. The book explores a new internal market structure for these service organizations and the implications this presents for managers and scholars in the 21st century workplace. By adopting an internal market perspective, the book develops new organizational forms outside the traditional hierarchical paradigm, which is ill-suited for the emerging knowledge workplace, in order to effectively manage emerging knowledge services. The indispensable role of customer/client in the operations of these organizations is examined, as is the creation of the “Proventure Workplace”, a work environment which accentuates jobs requiring rich cognitive skills for continuing innovation and creativity.
Download or read book Knowledge Services written by Guy St. Clair and published by Walter de Gruyter GmbH & Co KG. This book was released on 2016-11-07 with total page 487 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge services converges information management, knowledge management (KM), and strategic learning into a single enterprise-wide discipline for the benefit of the business or organization in which it is practiced. As the acknowledged framework for strategic knowledge management, knowledge services—the responsibility of the knowledge strategist—leads to excellence in knowledge sharing and ultimately to shaping the organization as a knowledge culture. Knowledge Services: A Strategic Framework for the 21st Century Organization provides guidance for the knowledge strategist and is designed specifically to serve as a reference for that management employee, and for those seeking to become knowledge strategists.
Download or read book The Knowledge Services Handbook written by Guy St. Clair and published by Walter de Gruyter GmbH & Co KG. This book was released on 2019-11-18 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge services converges information management, knowledge management (KM), and strategic learning into a single enterprise-wide discipline for the benefit of the business or organization in which it is practiced. As the strategic framework for strategic management, knowledge services leads to excellence in knowledge sharing and ultimately to shaping the organization as a knowledge culture. This book provides prescriptive direction for the professional work of the knowledge strategist, who is the organization’s management/leader with responsibility, authority, and accountability for the success of the organization’s knowledge domain. "Wisely optimistic, with helpful hints for the management of knowledge services." Frances Hesselbein, Presidential Medal of Freedom recipient, former CEO, Girl Scouts of the USA "Devotedly ‘Druckerian’ in outlook, the St. Clair and Levy book rightly emphasizes the leadership and organizational cultural aspects of enterprise knowledge, constants that do not change rapidly, and that constitute much of the difference between success and failure." Timothy Wood Powell, President, The Knowledge Agency and Author, The Value of Knowledge
Download or read book Handbook of Community Management written by Stan Garfield and published by Walter de Gruyter GmbH & Co KG. This book was released on 2020-09-07 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: This series presents and discusses new and innovative approaches to knowledge sharing used by organizational management in all fields of work. The authors provide critical analysis of issues and present solutions to selected knowledge leadership challenges in all workplace environments. It thereby contributes to improvements in knowledge management, knowledge services, knowledge strategy development, and knowledge sharing within the organization.
Download or read book Management and Technology in Knowledge Service Tourism Hospitality written by Ford Lumban Gaol and published by CRC Press. This book was released on 2014-04-29 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management and Technology in Knowledge, Service, Tourism and Hospitality 2013 contains papers covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be of interest to researchers, entrepreneurs and students alike.
Download or read book Innovations of Knowledge Management written by Montano, Bonnie and published by IGI Global. This book was released on 2003-07-01 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovations of Knowledge Management highlights the broad range of topics that fall under the term knowledge management, thus emphasizing the large role knowledge management plays in organizations. As a compilation of some of the most recent work in the field, the included chapters truly present innovations in how organizations can and should manage their knowledge.
Download or read book Service Science Research Strategy and Innovation Dynamic Knowledge Management Methods written by Delener, N. and published by IGI Global. This book was released on 2012-01-31 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce"--Provided by publisher.
Download or read book Knowledge Management Case Book written by Thomas H. Davenport and published by Publicis. This book was released on 2000-12-27 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: With a Foreword by Dr. Heinrich von Pierer President and CEO of Siemens AG While theoretical perspectives on knowledge management abound, there is clearly a lack of shared practical applications and experiences. This book provides a perspective on knowledge management at Siemens - an internationally recognised benchmark. Tom Davenport and Gilbert Probst bring together instructive case studies from different areas of this major transnational corporation that reflect the rich insights gained from years of experience in practising knowledge management. The Knowledge Management Case Book provides a comprehensive account of how organisational knowledge assets can be managed effectively. Specific emphasis is given to the development of generic lessons that can be learned from Siemens' experience. The book also offers a roadmap to building a 'mature knowledge enterprise', thereby enhancing our understanding of the steps that need to be taken in order to sustain competitive dominance in the knowledge economy.
Download or read book Knowledge Asset Management written by Gregoris Mentzas and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new economy is emerging. An economy that is transforming the fundamental rules of business. An economy based on exploiting knowledge and innovation. An economy where knowledge is the main source of wealth for regions, nations, enter prises and people. This new economy is based on economic values far removed from those of the industrial economy. Value has shifted towards intangibles and in particular towards increasing value by incorporating knowledge into services and products. The advent of this new economy is rapidly changing the role and structure of global business. Winning enterprises are those best able to harness the benefits and opportunities of information and communication technology, capitalize on their knowledge base and move at the speed of the market. Knowledge management lies at the heart of the European Community's competi tiveness strategy. The European Commission facilitates and supports applied research in knowledge management through its Information Society Technologies (1ST) programme, a major theme of research and technological development within the European Union's Research and Technology Development Framework Programme. Specifically, the New Methods of Work and Electronic Commerce action of the 1ST programme supports long-term applied research in areas combin ing technological innovation with new work practices and advanced business and work models.
Download or read book Knowledge Service Engineering Handbook written by Jussi Kantola and published by CRC Press. This book was released on 2016-04-19 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: Edited by Jussi Kantola, the founding faculty member of the world's first university Knowledge Service Engineering Department at Korea Advanced Institute of Science and Technology, and Waldemar Karwowski from the Department of Industrial Engineering and Management Systems at UCF, Knowledge Service Engineering Handbook defines what knowledge service
Download or read book Service management and scheduling in cloud manufacturing written by Yongkui Liu and published by Walter de Gruyter GmbH & Co KG. This book was released on 2022-08-01 with total page 443 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book establishes the concept of cloud manufacturing and describes the technological system behind it. The authors discuss key technologies such as resources sensation and access, service-oriented architecture, cloud service management and evaluation, and interface visualization. With abundant case studies, the book is an essential reference for researchers and engineers in manufacturing and information management.
Download or read book Knowledge Service Tourism Hospitality written by Ford Lumban Gaol and published by CRC Press. This book was released on 2016-04-05 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: This proceedings volume contains papers presented at the 2015 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2015), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affair
Download or read book Successes and Failures of Knowledge Management written by Jay Liebowitz and published by Morgan Kaufmann. This book was released on 2016-06-17 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well—and not so well—so others can learn from these cases during their knowledge management journey. Knowledge management deals with how best to leverage knowledge both internally and externally in organizations to improve decision-making and facilitate knowledge capture and sharing. It is a critical part of an organization's fabric, and can be used to increase innovation, improve organizational internal and external effectiveness, build the institutional memory, and enhance organizational agility. Starting by establishing KM processes, measures, and metrics, the book highlights ways to be successful in knowledge management institutionalization through learning from sample mistakes and successes. Whether an organization is already implementing KM or has been reluctant to do so, the ideas presented will stimulate the application of knowledge management as part of a human capital strategy in any organization. - Provides keen insights for knowledge management practitioners and educators - Conveys KM lessons learned through both successes and failures - Includes straightforward, jargon-free case studies and research developed by the leading KM researchers and practitioners across industries
Download or read book Knowledge Management written by Paul R. Gamble and published by Kogan Page Publishers. This book was released on 2001 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge management can be defined as identifying, organizing, transferring and using the information and knowledge, both personal and institutional, within an organization to support its strategic objectives. Knowledge Management sets out to show readers how to do so.
Download or read book Building the Knowledge Management Network written by Cliff Figallo and published by John Wiley & Sons. This book was released on 2002-10-15 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete set of best practices, tools, and techniques for turning conversations into a rich source of business information Many organizations are now recognizing that the untapped knowledge of their members can be used to benefit every aspect of their business, from making smarter and faster decisions to improving products and efficiency. This book offers a clear-cut road map for building a successful knowledge management system to capture and fully exploit the knowledge exchanged in conversations. Written by two of the foremost experts in online communities, this book covers a set of best practices, tools, and techniques for using conversation and online interaction to provide affordable and effective knowledge-based benefits and solutions. With a unique and invaluable perspective, the authors offer guidance for collecting, capturing, and cataloging knowledge so that it can be used to improve efficiency and reduce costs in areas ranging from internal procedures through customer relations and product development. This book provides step-by-step solutions for developing an effective knowledge network, including how to: * Formulate strategies and create action plans * Select the right tools for peer-to-peer networks, interactive communities, and events * Work with legacy systems * Train staff and stimulate participation * Improve productivity and measurement criteria The companion Web site contains templates, checklists, a discussion board, and links to software.
Download or read book Beyond Degrees written by Guy St. Clair and published by Walter de Gruyter. This book was released on 2005-04-04 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: No detailed description available for "Beyond Degrees".
Download or read book The KM Cookbook written by Chris J Collison and published by Facet Publishing. This book was released on 2019-08-09 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: The KM Cookbook serves up a menu of success stories and strategies for organizations wanting to know more about Knowledge Management Standard ISO30401 – whether they intend to pursue certification, or simply seek to use it as a framework to review their existing programme and strategy. The arrival of an internationally agreed standard and vocabulary, imbues fresh professional credibility to the field of Knowledge Management. Moving it on from a street food market of disparate approaches, it provides knowledge managers with a brand-new kitchen, and a moment during which they can pause and consider the service that they provide to their organisations. The KM Cookbook uses the metaphor of the restaurant, its cuisine, owner, chef, staff, ingredients, menu-planners, customers – and a restaurant critic, to serve up ISO 30401 on a plate for the readers. The second half of the book illustrates aspects of the standard by exploring sixteen different examples of KM in practice around the world, through the reflections of their own ‘KM chefs’. Case studies include: General Electric, World Bank, USAID, Schlumberger, PROCERGS, Médecins Sans Frontières, Transport for London, International Olympic Committee, TechnipFMC, Linklaters, Syngenta, Defence Science & Technology Laboratory, Financial Conduct Authority, Petroleum Development Oman, Saudi Aramco and MAPNA. This book will be invaluable for CKOs, CIOs, CEOs and knowledge and information managers seeking to gain professional recognition for their function and to review their approach within a new framework.
