Download or read book The Black Ass Customer Service Ebook written by Miss JLH and published by We Don't Sip Tea We Drink Wine LLC. This book was released on 2022-02-03 with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is the Black Ass Customer Service eBook? Good question! The Black Ass Customer Service eBook is a quick customer service guide for all black owned businesses: Are you looking to get your business started? Did you just get your business started? Have you already had your business up and running for some time? If one of these three questions apply to you, then this book IS FOR YOU! I can't tell you the countless number of times I have heard people say how much they want to support Black Owned Businesses, however, one bad customer service experience ruins it for the rest. But here’s my thing, no one teaches you how to provide great customer service, many small businesses cannot afford to train their staff to provide proper customer service, and lastly, you either got it or you don't; but no worries, that is EXACTLY what this eBook is for, those who don't...and for those who do, but just want to brush up! Now I know what else might’ve crossed your mind...who the hell is MissJLH and what makes her so qualified? Well, allow me to introduce myself, my name is Jasmine, I also go by MISSJLH, and I have worked in customer service for over 12 years. While every retail/restaurant position has not always been favorable, I LOVE people. No REALLY, I love people. I even majored in communications (2x) to sharpen my people skills, go figure! The intention of this book is to lend a hand to black owned businesses so let's start here!
Download or read book Wilderness Tales written by Diana Fuss and published by Knopf. This book was released on 2023-02-28 with total page 625 pages. Available in PDF, EPUB and Kindle. Book excerpt: A dazzling collection of short stories about North American outdoor life—both classic and contemporary—from James Fenimore Cooper and Jack London to Margaret Atwood and Anthony Doerr and many more. The North American landscape, in its rich and rugged variety, has inspired an equally wide and deep range of fiction over the past centuries. Diana Fuss has gathered a rich collection of timeless classics and contemporary discoveries summoning up our close and imagined encounters with all things wild. From the nineteenth century’s Washington Irving (“Rip Van Winkle”) to the twenty-first century’s Ted Chiang (“The Great Silence”)—a panoramic view of wilderness fiction, from Gothic tales of mystery and suspense (“The Heroic Slave” by Frederick Douglass), to tales of danger and survival (“Walking Out” by David Quammen); from modern tales of retreat and solitude (“Happiness” by Ron Carlson), to never-before-told tales of our new reality—of environment and extinction (“the river” by adrienne maree brown): these are stories that reveal the many ways in which the American literary landscape has shaped—and is shaped by—our conceptions of the wild. Diana Fuss nimbly shows, in her introductory text and commentary throughout, the development of the wilderness story, from its emergence in the work of Nathaniel Hawthorne (“Young Goodman Brown”) and James Fenimore Cooper (“A Panther Tale”), to the height of its popularity in the stories of Jack London (“To Build a Fire”), to the environmentally conscious writing of T. C. Boyle (“After the Plague”) and Karen Russell (“St. Lucy’s Home for Girls Raised by Wolves”). Among those whose work appears in the collection: Wallace Stegner, Annie Proulx, Ambrose Bierce, Ernest Hemingway, William Faulkner, L. Frank Baum, Margaret Atwood, Tommy Orange, Walter Van Tilburg Clark, and Ray Bradbury.
Download or read book Rick written by Alex Gino and published by Scholastic Inc.. This book was released on 2020-04-21 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the award-winning author of Melissa, the story of a boy named Rick who needs to explore his own identity apart from his jerk of a best friend. Rick's never questioned much. He's gone along with his best friend, Jeff, even when Jeff's acted like a bully and a jerk. He's let his father joke with him about which hot girls he might want to date even though that kind of talk always makes him uncomfortable. And he hasn't given his own identity much thought, because everyone else around him seemed to have figured it out. But now Rick's gotten to middle school, and new doors are opening. One of them leads to the school's Rainbow Spectrum club, where kids of many genders and identities congregate, including Melissa, the girl who sits in front of Rick in class and seems to have her life together. Rick wants his own life to be that . . . understood. Even if it means breaking some old friendships and making some new ones. As they did in their groundbreaking novel Melissa, in Rick, award-winning author Alex Gino explores what it means to search for your own place in the world . . . and all the steps you and the people around you need to take in order to get where you need to be.
Download or read book Over It written by Lolo Jones and published by Thomas Nelson. This book was released on 2021-07-20 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over It is a high-octane dose of encouragement, storytelling, and hard-won advice from Lolo Jones, three-time Olympian and world champion hurdler and bobsledder. Lolo is perhaps better known today not for all the races she’s won but for the millisecond mistake that cost her an Olympic gold medal over a decade ago. With stunning authenticity about her own struggles, longings, and losses, she shows us how to face our challenges head-on and keep working to overcome them. Lolo challenges us to: handle failure while pursuing our dreams; recognize the difference between achieving a goal and experiencing success; turn our most painful moments into the most successful; use thankfulness and faith to develop healthy hindsight; and give and receive forgiveness as the path back to life. Growing up in a broken home, Lolo learned to shoplift at a young age just to eat at night and sometimes slept on the basement floor of the Salvation Army. While her father was in prison, her mother worked multiple jobs, and Lolo realized she needed to be self-motivated, singularly focused, and unwilling to quit if she wanted to succeed. Reflecting on her own challenging spiritual journey, Lolo invites us to rest in God who can make all the difference in overcoming obstacles with both strength and joy.
Download or read book Playing With Light written by Beatriz Rivera and published by Arte Publico Press. This book was released on 2000-06-30 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: When Rebecca, a well-to-do Cuban-American woman, decides that sheÍd like to revive the old Cuban tradition of the tertulia, or womenÍs get-together, her best friend dashes her hopes, explaining that in todayÍs career-driven world even her friends require a compelling reason to come from all over Miami to casually meet and chat. At last, the ingenious Becky hits upon the idea of a reading group, and the book selected is a historical novel about nineteenth-century Cuba: the saga of an aristocratic dress-manufacturing clan, the Santa Cruz family. The novel is called . . . Playing with Light. Oddly, as they get ever deeper into the story of the Santa Cruzesespecially Tico and Lolostrange things begin to happen to the reading group. Everyone seems to be . . . sucked in . . . and affected (not necessarily pleasantly) by the saga. (ñWhatÍs for dinner, Mommy?î ñGet a slice of salami out of the refrigerator, dear. CanÍt you see IÍm reading?î) As two worlds, from two different centuries, begin to intertwine in odd ways, and her friends begin to . . . well, to disappear, actually . . . Rebecca canÍt help but wonder what sheÍs gotten herself into. Beatriz Rivera has written an entrancing and wonderfully ambitious novel that places her in the first rank of writers of her generation.
Download or read book Pump Six and Other Stories written by Paolo Bacigalupi and published by Start Publishing LLC. This book was released on 2008-02-01 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: Paolo Bacigalupi's debut collection demonstrates the power and reach of the science fiction short story. Social criticism, political parable, and environmental advocacy lie at the center of Paolo's work. Each of the stories herein is at once a warning, and a celebration of the tragic comedy of the human experience. The eleven stories in Pump Six represent the best Paolo's work, including the Hugo nominee "Yellow Card Man," the nebula and Hugo nominated story "The People of Sand and Slag," and the Sturgeon Award-winning story "The Calorie Man."
Download or read book Super Call of the LOL written by Zlp. LiuDaoLunHui and published by Funstory. This book was released on 2019-11-20 with total page 650 pages. Available in PDF, EPUB and Kindle. Book excerpt: An ordinary young man like Chen Fan occasionally obtained a summoning scroll from the Hero Alliance in the future.From then on, Chen Fan and the heroes he summoned had created a colorful comedy in the city ..."Master, it's done, except for 2 guys ..."Chen Fan calmly said, "Don't worry, you want to run? Running in front of me is the biggest mistake of his life. Card, EZ, captain, Panson, Ice, Dead Song, Lax will destroy him!Ah? Cooldown? Forget it, let them go. Wishing them a chance to live through Timmer's Mushroom Formation...What? They didn't go that way? It's okay, there's still the clown's box there, right? What? You're not going there either? "Hehe, don't be afraid, there are still two cannons with big heads over there ..."This book uses ease as the main melody, interspersed with all sorts of funny plot. Newcomer's pen, limited brush, if unsatisfied, please forgive me.
Download or read book Merci Su rez Can t Dance written by Meg Medina and published by Candlewick Press. This book was released on 2021-04-06 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Meg Medina's follow-up to her Newbery Medal-winning novel, Merci takes on seventh grade, with all its travails of friendship, family, love--and finding your rhythm.
Download or read book Findings and Keepings written by Lewis Mumford and published by . This book was released on 1975 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Twice Lived written by Joma West and published by Tordotcom. This book was released on 2024-02-20 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Torn between two families and two lives, a troubled teen must come to terms with losing half their world. Two Worlds. Two Minds. One Life. There are two Earths. Perfectly ordinary and existing in parallel. There are no doorways between them, no way to cross from one world to another. Unless you’re a shifter. Canna and Lily are the same person but they refuse to admit it. Their split psyche has forced them to shift randomly between worlds – between lives and between families – for far longer than they should. But one mind can’t bear this much life. It’ll break under the weight of it all. Soon they’ll experience their final shift and settle at last in one world, but how can they prepare both families for the eventuality of them disappearing forever? Twice Lived is a novel about family and friendships, and about loss and acceptance, and about the ways we learn to deal with the sheer randomness of life. At the Publisher's request, this title is being sold without Digital Rights Management Software (DRM) applied.
Download or read book The Ultimate Practice written by LoLo Shaw and published by Balboa Press. This book was released on 2024-01-23 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stress has become the number one killer of the twenty-first century, linked to six leading causes of death: heart disease, cancer, lung ailments, accidents, cirrhosis of the liver, and suicide. Stress is rooted in our default negativity bias. We humans, on average, have 60,000–80,000 thoughts per day, 80% of which are negative. If you find yourself stressed and constantly behind, you are a strong candidate for frequent doctors visits, hospital stays, and mortality statistics. Like smoking, it can take decades for stress to take its toll. What is the way out? Well, the way out is in. Meditation is found to be the “cure” for stress, anxiety, and depression. It literally changes the brain's structure with measurable effects on the prefrontal cortex, associated with our perception and decision-making. The Ultimate Practice: Beginner Meditation for Everyone – Rewiring for a Healthy Brain is written by a yogini who traced footsteps of the ancient yogis all the way to the foot of the Himalayas. In this book, LoLo Shaw has collected important lessons she learned along the way from monks, yogis, and Zen masters. These lessons are like seeds, and a seed is a promise of a forest. With regular meditation practice, you are on your way to self-mastery. Master your emotions and you master your health.
Download or read book Femina written by and published by . This book was released on 2005 with total page 672 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Girl with the Golden Hand written by Jon Jory and published by Stage Partners. This book was released on 2020-01-01 with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lolo is just your average teenager, until one day she suddenly acquires a Midas-like gift that turns everything she touches into literal gold. Sounds like a dream come true, right? Except she has to wear an oven mitt over her hand at school, her dad is using her as his own personal money mint, and she can’t even hold her boyfriend’s hand without accidentally killing him. With the help of her best friend, Lolo must find a way to lift the curse before she loses everything she holds dear. This play can also be performed as part of the play collection Extra Ordinary, along with the one-act My Extraordinary Life That Almost Was. Drama One-act. 30-35 minutes 9 actors (7f, 2m)
Download or read book L O L written by Glenn Hall and published by Tall Mister Hall. This book was released on 2013-02-22 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rick Adams is a young man leaving his small hometown of Talbot to explore the larger, changing world of the 1990s. Outside the shelter of his small circle of friends for the first time, he finds it difficult to weave himself into the tapestry of his college community. So when an opportunity arises to reunite with his friends over Spring Break, Rick jumps at the chance. But in his short time away, he has begun to come to terms with a realization that may change the way he relates to his friends -- one of many changes that threatens to shatter the bonds of youth forever.Will a week spent in the natural splendor of the Sierras rebuild their bonds? Or will secrets, close quarters, and the absence of creature comforts stretch those bonds beyond repair?
Download or read book Social Engineering and Nonverbal Behavior Set written by Christopher Hadnagy and published by John Wiley & Sons. This book was released on 2014-03-18 with total page 519 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social Engineering: The Art of Human Hacking From elicitation, pretexting, influence and manipulation all aspects of social engineering are picked apart, discussed and explained by using real world examples, personal experience and the science behind them to unraveled the mystery in social engineering. Examines social engineering, the science of influencing a target to perform a desired task or divulge information Arms you with invaluable information about the many methods of trickery that hackers use in order to gather information with the intent of executing identity theft, fraud, or gaining computer system access Reveals vital steps for preventing social engineering threats Unmasking the Social Engineer: The Human Element of Security Focuses on combining the science of understanding non-verbal communications with the knowledge of how social engineers, scam artists and con men use these skills to build feelings of trust and rapport in their targets. The author helps readers understand how to identify and detect social engineers and scammers by analyzing their non-verbal behavior. Unmasking the Social Engineer shows how attacks work, explains nonverbal communications, and demonstrates with visuals the connection of non-verbal behavior to social engineering and scamming. Clearly combines both the practical and technical aspects of social engineering security Reveals the various dirty tricks that scammers use Pinpoints what to look for on the nonverbal side to detect the social engineer
Download or read book A Lovely Day Tomorrow written by Lynn Kurland and published by . This book was released on 2022-01-14 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: From New York Times bestselling author Lynn Kurland comes a story of romance that spans the centuries . . . Olivia Drummond is finished with the family business: no more mysteries, treasure hunts, or collectable anything made prior to the year 2000. She's come to England for a fresh start, which she'll get to right after she survives a family reunion at the feet of a spectacular castle. What she hasn't expected is to meet a man carrying a medieval sword who turns her world upside-down and leaves her with more questions than answers. Jackson Kilchurn, heir of a powerful medieval family, has spent his life scoffing at paranormal oddities. When he finds himself pushed through a portal into a different century, his good sense tells him to turn around and go home. He would, if he hadn't dropped a key he needs-or if he hadn't just met the woman of his dreams in the last place he'd ever thought he would find her. Jackson's past soon collides with Olivia's present, though, and unless a few dangerous mysteries are solved, their future together is not at all certain . . .
Download or read book PDA by PDAers written by Sally Cat and published by Jessica Kingsley Publishers. This book was released on 2018-05-21 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: "To think of PDA as merely involving demand avoidance is to me akin to thinking of tigers as merely having stripes." This book is a unique window into adult Pathological Demand Avoidance (PDA), exploring the diversity of distinct PDA traits through the voices of over 70 people living with and affected by the condition. Sally Cat, an adult with PDA, has successfully captured the essence of a popular online support group in book form, making the valuable insights available to a wider audience, and creating a much-needed resource for individuals and professionals. Candid discussions cover issues ranging from overload and meltdowns, to work, relationships and parenting. This is a fascinating and sometimes very moving read.
