Download or read book ITIL Intermediate Certification Companion Study Guide written by Helen Morris and published by John Wiley & Sons. This book was released on 2017-08-04 with total page 723 pages. Available in PDF, EPUB and Kindle. Book excerpt: The expert-led, full-coverage supporting guide for all four ITIL exams ITIL Intermediate Certification Companion Study Guide is your ultimate support system for the Intermediate ITIL Service Capability exams. Written by Service Management and ITIL framework experts, this book gives you everything you need to pass, including full coverage of all objectives for all four exams. Clear, concise explanations walk you through the process areas, concepts, and terms you need to know, and real-life examples show you how they are applied by professionals in the field every day. Although this guide is designed for exam preparation, it doesn't stop there — you also get expert insight on major topics in the field. The discussion includes operational support and analysis; planning, protection and optimization; release, control and validation; and service offerings and agreements that you'll need to know for the job. ITIL is the most widely-adopted IT Service Management qualification in the world, providing a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to businesses. This book is your ideal companion for exam preparation, with comprehensive coverage and detailed information. Learn service strategy principles, organization, and implementation Master the central technologies used in IT Service Management Be aware of inherent challenges, risks, and critical success factors Internalize the material covered on all four ITIL exams The ITIL qualification is recognized around the globe, and is seen as the de facto certification for those seeking IT Service Management positions. Passing these exams requires thorough preparation and rigorous self-study, but the reward is a qualification that can follow you anywhere. ITIL Intermediate Certification Companion Study Guide for the ITIL Service Capability Exams leads you from Foundation to Master, giving you everything you need for exam success.

Download or read book ITIL Practitioner Guidance written by and published by . This book was released on 2016 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.

Download or read book The ITIL V3 Factsheet Benchmark Guide written by Michael Wedemeyer and published by Lulu.com. This book was released on 2007 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: New ITIL V3! Real-life use, insights and applications for all ITIL V3 processes * 100% re-researched edition includes 5 Lifecycle phases, 19 Processes, 4 Functions, 51 Mindmaps and 29 other diagrams * 150 hours of work poured into 132 pages of real life data for this Guide. Known as the "ITIL V3 Encyclopedia," The Guide brings you exclusive data for all ITIL V3's 19 processes, plus implementation advice, supporting info and related processes help into one handy Guide for you. Use the 51 MindMaps and 19 tables of ITIL data to: * Compare your ITIL approach to your competitors' and best practice * (Re)design your ITIL processes and activities to improve results -- based on The new extensive MindMaps * Get more insight in the processes activities * Convince your boss (or client) to OK your implementation ideas and budget * Discover if the new ITIL processes and activities or other advanced tactics are worth applying for your organization * Find out how relations between processes differ by process (lots of data.)

Download or read book Become ITIL Foundation Certified in 7 Days written by Abhinav Krishna Kaiser and published by Apress. This book was released on 2016-12-30 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pass the ITIL Foundation examination by learning the basics of ITIL and working through real-life examples. This book breaks the course down for studying in 7 days with 3 hours a day, which means at the end of a week you are ready to pass the exam. You'll also see tips and an array of sample questions, as well as FAQs on ITIL. All this will prepare you for the examination and give you the knowledge required to pass with flying colors. After using Become ITIL Foundation Certified in 7 Days and earning the ITIL Foundation certification, you'll be well placed to get the career you always wanted. What You Will Learn Gain ITIL basics – the entire syllabus designed of the ITIL Foundation certification Obtain a deep-rooted understanding of ITIL topics and not textbook knowledge Prepare for the ITIL Foundation examination Sort out career-related queries and decide whether ITIL will aid your career Who This Book Is For IT professionals from the IT services industry are the primary audience.

Download or read book Agile Application Lifecycle Management written by Bob Aiello and published by Addison-Wesley Professional. This book was released on 2016-06-01 with total page 814 pages. Available in PDF, EPUB and Kindle. Book excerpt: Integrate Agile ALM and DevOps to Build Better Software and Systems at Lower Cost Agile Application Lifecycle Management (ALM) is a comprehensive development lifecycle that encompasses essential Agile principles and guides all activities needed to deliver successful software or other customized IT products and services. Flexible and robust, Agile ALM offers “just enough process” to get the job done efficiently and utilizes the DevOps focus on communication and collaboration to enhance interactions among all participants. Agile Application Lifecycle Management offers practical advice and strategies for implementing Agile ALM in your complex environment. Leading experts Bob Aiello and Leslie Sachs show how to fully leverage Agile benefits without sacrificing structure, traceability, or repeatability. You’ll find realistic guidance for managing source code, builds, environments, change control, releases, and more. The authors help you support Agile in organizations that maintain traditional practices, conventional ALM systems, or siloed, non-Agile teams. They also show how to scale Agile ALM across large or distributed teams and to environments ranging from cloud to mainframe. Coverage includes Understanding key concepts underlying modern application and system lifecycles Creating your best processes for developing your most complex software and systems Automating build engineering, continuous integration, and continuous delivery/deployment Enforcing Agile ALM controls without compromising productivity Creating effective IT operations that align with Agile ALM processes Gaining more value from testing and retrospectives Making ALM work in the cloud, and across the enterprise Preparing for the future of Agile ALM Today, you need maximum control, quality, and productivity, and this guide will help you achieve these capabilities by combining the best practices found in Agile ALM, Configuration Management (CM), and DevOps.

Download or read book Effective Cybersecurity written by William Stallings and published by Addison-Wesley Professional. This book was released on 2018-07-20 with total page 1081 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Practical, Comprehensive Guide to Applying Cybersecurity Best Practices and Standards in Real Environments In Effective Cybersecurity, William Stallings introduces the technology, operational procedures, and management practices needed for successful cybersecurity. Stallings makes extensive use of standards and best practices documents that are often used to guide or mandate cybersecurity implementation. Going beyond these, he offers in-depth tutorials on the “how” of implementation, integrated into a unified framework and realistic plan of action. Each chapter contains a clear technical overview, as well as a detailed discussion of action items and appropriate policies. Stallings offers many pedagogical features designed to help readers master the material: clear learning objectives, keyword lists, review questions, and QR codes linking to relevant standards documents and web resources. Effective Cybersecurity aligns with the comprehensive Information Security Forum document “The Standard of Good Practice for Information Security,” extending ISF’s work with extensive insights from ISO, NIST, COBIT, other official standards and guidelines, and modern professional, academic, and industry literature. • Understand the cybersecurity discipline and the role of standards and best practices • Define security governance, assess risks, and manage strategy and tactics • Safeguard information and privacy, and ensure GDPR compliance • Harden systems across the system development life cycle (SDLC) • Protect servers, virtualized systems, and storage • Secure networks and electronic communications, from email to VoIP • Apply the most appropriate methods for user authentication • Mitigate security risks in supply chains and cloud environments This knowledge is indispensable to every cybersecurity professional. Stallings presents it systematically and coherently, making it practical and actionable.

Download or read book The Service Catalog written by Mark O'Loughlin and published by Van Haren. This book was released on 2010-07-13 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Service Catalog means many different things to many different people. However most would agree that a catalog that helps customers and users to quickly identify the services they require clearly adds value. In turn this helps organizations identify key services that support business processes, understand the contribution made by those services and manage them appropriately. This well-constructed book provides practical advice and information that will help organizations to understand how to design and develop a service catalog and to understand the role that the service catalog performs within the service portfolio. Readers will gain practical information and knowledge that will help with: understanding the full concept of the service catalog understanding the scope of the service catalog building an appropriate service catalog for your organization identifying the true value that the service catalog can deliver to your organization understanding services and the value that they provide to your organization and customers managing the service catalog In addition, a complete service catalog schematic is provided and the service portfolio pyramid, which is unique to this book, is introduced showing how all the pieces of the puzzle fit together. Widely researched and reviewed by some of the world s leading experts, this book provides a down-to-earth and practical resource for not only those who are developing Service Catalogs for the first time but also for those looking to refine their services according to agreed and established best practice concepts.

Download or read book CCNP Routing and Switching TSHOOT 300 135 Official Cert Guide written by Raymond Lacoste and published by Cisco Press. This book was released on 2014-11-07 with total page 3223 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam. Master Cisco CCNP TSHOOT 300-135 exam topics Assess your knowledge with chapter-opening quizzes Review key concepts with exam preparation tasks This is the eBook edition of the CCNP Routing and Switching TSHOOT 300-135 Official Cert Guide. This eBook does not include the companion CD-ROM with practice exam that comes with the print edition. CCNP Routing and Switching TSHOOT 300-115 Official Cert Guide from Cisco Press enables you to succeed on the exam the first time and is the only self-study resource approved by Cisco. Expert instructor Raymond Lacoste shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. This complete, official study package includes A test-preparation routine proven to help you pass the exam Do I Know This Already? quizzes, which enable you to decide how much time you need to spend on each section Chapter-ending exercises, which help you drill on key concepts you must know thoroughly A trouble ticket chapter that explores 10 additional network failures and the approaches you can take to resolve the issues presented A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies Study plan suggestions and templates to help you organize and optimize your study time Well regarded for its level of detail, study plans, assessment features, challenging review questions and exercises, this official study guide helps you master the concepts and techniques that ensure your exam success. CCNP Routing and Switching TSHOOT 300-115 Official Cert Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com. The official study guide helps you master topics on the CCNP R&S TSHOOT 300-135 exam, including how to troubleshoot: Device performance VLANs, Trunks, and VTP STP and Layer 2 Etherchannel Inter-VLAN routing and Layer 3 Etherchannel Switch security HSRP, VRRP, GLBP IPv4 and IPv6 addressing IPv4/IPv6 routing and GRE tunnels RIPv2, RIPng, EIGRP, and OSPF Route maps, policy-based routing, and route redistribution BGP Management protocols, tools, and access

Download or read book Service operation written by Great Britain. Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management

Download or read book ITIL Foundation ITIL written by The Stationery Office and published by Stationery Office Books (TSO). This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. "ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.

Download or read book Introduction to Internal Combustion Engines written by Richard Stone and published by Bloomsbury Publishing. This book was released on 2017-09-16 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its fourth edition, this textbook remains the indispensable text to guide readers through automotive or mechanical engineering, both at university and beyond. Thoroughly updated, clear, comprehensive and well-illustrated, with a wealth of worked examples and problems, its combination of theory and applied practice aids in the understanding of internal combustion engines, from thermodynamics and combustion to fluid mechanics and materials science. This textbook is aimed at third year undergraduate or postgraduate students on mechanical or automotive engineering degrees. New to this Edition: - Fully updated for changes in technology in this fast-moving area - New material on direct injection spark engines, supercharging and renewable fuels - Solutions manual online for lecturers

Download or read book CCNP Enterprise Advanced Routing ENARSI 300 410 Official Cert Guide written by Raymond Lacoste and published by Cisco Press. This book was released on 2020-02-24 with total page 2073 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trust the best selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam. Master Cisco CCNP ENARSI exam topics Assess your knowledge with chapter-opening quizzes Review key concepts with exam preparation tasks This is the eBook edition of the CCNP Enterprise Advanced Routing ENARSI 300-410 Official Cert Guide. This eBook does not include access to the Pearson Test Prep practice exams that comes with the print edition. CCNP Enterprise Advanced Routing ENARSI 300-410 Official Cert Guide from Cisco Press allows you to succeed on the exam the first time and is the only self-study resource approved by Cisco. Expert authors Raymond Lacoste and Brad Edgeworth share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. This complete study package includes A test-preparation routine proven to help you pass the exams Do I Know This Already? quizzes, which allow you to decide how much time you need to spend on each section Chapter-ending exercises, which help you drill on key concepts you must know thoroughly Practice exercises that help you enhance your knowledge More than 60 minutes of video mentoring from the author A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies Study plan suggestions and templates to help you organize and optimize your study time Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that ensure your exam success. This official study guide helps you master all the topics on the CCNP Enterprise Advanced Routing ENARSI exam, including Layer 3 technologies, including IPv4/IPv6 routing, EIGRP, OSPF, and BGP VPN services, including MPLS Layer 3 VPNs and DMVPN Infrastructure security, including ACLs, AAA, uRPF, CoPP, and IPv6 first hop security features Infrastructure services, including syslog, SNMP, IP SLA, Object Tracking, NetFlow, Flexible NetFlow, and more

Download or read book Service transition written by and published by The Stationery Office. This book was released on 2007-05-30 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication offers guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.

Download or read book ITIL Service Strategy written by Great Britain. Cabinet Office and published by Stationery Office/Tso. This book was released on 2011 with total page 483 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.

Download or read book Introduction to ITIL written by Mike Pieper and published by Stationery Office. This book was released on 2005-08-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication covers all aspects of the Information Technology Infrastructure Library (ITIL) systematic approach to IT service management, based on best practice standards drawn from the IT service industry. It covers a broad range of service support and delivery issues relating to quality and organisational aspects, policy and process management, managing change, service desk issues and service level management, financial management for IT services, capacity and continuity management, and information security issues.

Download or read book ITIL 4 Managing Professional written by Axelos and published by . This book was released on 2020 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Discussing concepts, principles, methods, and techniques, this book covers all types of engagement and interaction between a service provider and its customers, users, suppliers, and partners. --

Download or read book Beginning Oracle Database 11G Administration From Novice To Professional written by Iggy Fernandez and published by Dreamtech Press. This book was released on 2009-03-06 with total page 466 pages. Available in PDF, EPUB and Kindle. Book excerpt: Open the door to a career as an Oracle database administrator as you learn to plan for and install the Oracle Database software. Then learn the rudiments of database administration from longtime Oracle expert Iggy Fernandez. Take advantage of the high demand for Oracle expertise and use Beginning Oracle Database 11g Administration to launch you on the right track to Oracle DBA career success.Part 1: Database ConceptsChapter 1: Relational Database Management SystemsChapter 2: SQL and PL/SQLChapter 3: Oracle ArchitecturePart II: Database ImplementationChapter 4: PlanningChapter 5: Software InstallationChapter 6: Database CreationChapter 7: Physical Database DesignChapter 8: User Management and Data LoadingPart III: Database SupportChapter 9: Taking ControlChapter 10: MonitoringChapter 11: Fixing ProblemsChapter 12: BackUpsChapter 13: RecoveryChapter 14: Database MaintenanceChapter 15: The Big Picture and the Ten DeliverablesPart IV: Database TuningChapter 16: Instance TuningChapter 17: SQL Tuning