Download or read book ITIL 4 Foundation Courseware Deutsch written by Van Haren Learning Solutions A.O. and published by Van Haren. This book was released on with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Besides the ITIL® 4 Foundation Courseware - English (ISBN: 978 94 018 0394 6) publication you are advised to obtain the publication ITIL® 4 - A Pocket Guide (ISBN: 978 94 018 0439 4). The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS). ITIL 4 provides an end-to-end picture of what means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps. This course is for those who are involved in the delivery of IT services and need an understanding of best practice in IT Service Management. Student must pass a 60 minute, 40 question closed book multiple choice, examination with a passing score of 65% in order to receive this certification. You can write the exam at any time and at any place after the course. The test is done via your own computer proctored via webcam. Candidates wishing to be trained and pass the exam for this qualification would be recommended to have a general awareness of IT and appreciation of their own business environment. You’ll learn: Understand the key concepts of service management Understand how the ITIL guiding principles can help an organization adopt and adapt service management Understand the four dimensions of service management Understand the purpose and components of the ITIL service value system Understand the activities of the service value chain, and how they interconnect Know the purpose and key terms of 18 ITIL practices Understand 7 ITIL practices

Download or read book ITIL 4 Foundation Courseware English written by Van Haren Learning Solutions A.O. and published by Van Haren. This book was released on 2019-02-28 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL® 4 is on its way! We are pleased that we can deliver you courseware which could help you to give excellent classes and deepen your own understanding of ITIL® 4. The new version of ITIL launches on February the 28th, 2019 and we are going to be ready soon to deliver accredited courseware and exams. Our material is currently pending accreditation and will be available for training once the release date for training is made available. Translations to Dutch, German and Spanish will follow very soon ! If you are interested in this please do let us know also via the link above Are you interested in this material ? Please mail to: [email protected] What will be included in the official accredited courseware • High-quality courseware supplemented with additional reference materials • Presentations in PPT (always free for partners) • Sample questions • Sample exam and rationale • Syllabus and Glossary • Pre-course reading material • Free branding functionalities

Download or read book ITIL R 4 Foundation Courseware Deutsch written by Van Haren Publishing and published by . This book was released on 2019-06-28 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Neben der Publikation ITIL(R) 4 Foundation Courseware - Englisch (ISBN: 978 94 018 0394 6) wird empfohlen, die Publikation ITIL(R) 4 - A Pocket Guide (ISBN: 978 94 018 0439 4) zu erwerben. Der Kurs ist als Einführung in ITIL 4 konzipiert und vermittelt Ihnen eine neue Sichtweise auf das IT-Servicemanagement durch ein Service-Value-System (SVS). ITIL 4 bietet einen umfassenden Überblick über Methoden die zum Unternehmenswert (business value) beitragen und integriert auch Konzepte von Modellen wie Lean IT, Agile und DevOps. Dieser Kurs richtet sich an Personen, die an der Bereitstellung von IT-Diensten beteiligt sind und ein Verständnis für bewährte Verfahren im IT-Servicemanagement benötigen. Um diese Zertifizierung zu erhalten, muss der Kursteilnehmer eine 60-minütige Prüfung von 40 Multiple-Choice-Fragen bei geschlossenem Buch mit einer Mindestpunktzahl von 65% bestehen. Nach Absolvierung des Kurses können Sie die Prüfung jederzeit und an jedem Ort ablegen. Der Test wird über Ihren eigenen Computer durchgeführt und mittels einer Webcam beaufsichtigt. Kandidaten, die für diese Qualifikation ausgebildet werden und die Prüfung bestehen möchten, sollten ein allgemeines Bewusstsein für die IT und Wertschätzung für ihr eigenes Geschäftsumfelds haben. Sie werden folgende Lerninhalte verstehen lernen: - die Schlüsselkonzepte des Servicemanagements - wie die ITIL-Richtlinien einer Organisation dabei helfen können, das Servicemanagement zu übernehmen und anzupassen, - die vier Dimensionen des Servicemanagements - den Zweck und die Komponenten des ITIL-Service-Value-Systems - die Aktivitäten der Service-Wertschöpfungskette und deren Verknüpfung - den Zweck und die Schlüsselbegriffe von 18 ITIL-Praktiken - 7 ITIL-Praktiken

Download or read book ITIL R 4 Foundation Courseware English written by Van Haren Publishing and published by . This book was released on 2019-02-28 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: 'ITIL(R) 4 is on its way! We are pleased that we can deliver you courseware which could help you to give excellent classes and deepen your own understanding of ITIL(R) 4. The new version of ITIL launches on February the 28th, 2019 and we are going to be ready soon to deliver accredited courseware and exams. Our material is currently pending accreditation and will be available for training once the release date for training is made available. Translations to Dutch, German and Spanish will follow very soon ! If you are interested in this please do let us know also via the link above Are you interested in this material ? Please mail to: [email protected] What will be included in the official accredited courseware -High-quality courseware supplemented with additional reference materials -Presentations in PPT (always free for partners) -Sample questions -Sample exam and rationale -Syllabus and Glossary -Pre-course reading material -Free branding functionalities

Download or read book ITIL 4 Foundation Courseware Nederlands written by Van Haren Learning Solutions A.O. and published by Van Haren. This book was released on 2019 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Naast de ITIL® 4 Foundation Courseware – Nederlands (978 940 180 460 8) raden wij u aan om de overweging te maken de volgende publicatie aan te schaffen: ITIL®4 – Pocket Guide (ISBN: 978 940 180 442 4). ITIL®4 – Pocket Guide sluit aan op ITIL® 4 Foundation Courseware – Nederlands. Deze cursus is ontwikkeld om uw ITIL® 4 basisvaardigheid te ontwikkelen waardoor u een nieuwe kijk krijgt op IT Service Management through a Service Value System (SVS). ITIL® 4 leert u wat het betekent om een toevoeging te leveren aan de bedrijfswaarde evenals modellen zoals Lean IT, Agile en DevOps. De cursus is bedoelt voor ieder die werkt in de IT service branche of (meer) kennis nodig heeft van IT Service Management. Kandidaten van deze cursus moeten binnen 60 minuten 40 vragen beantwoorden. Deze vragen zijn multiple choice en het gebruik van het boek tijdens het examen is niet is toegestaan. Bij een score van 65% heeft u het examen behaald en krijgt u het certificaat. U kunt uw examinering starten nadat u de cursus heeft afgerond. De examinering kunt waar en wanneer u maar wilt starten. Het examen wordt online gemaakt met onder andere het gebruik van een webcam. Kandidaten die deze cursus willen volgen wordt geadviseerd om een basiskennis te hebben van IT en kennis van het eigen bedrijf. U gaat tijdens de ITIL® 4 cursus: • Inzicht verkrijgen in de sleutelbegrippen van Service Management • Inzicht verkrijgen hoe ITIL u kan helpen Service Management te implementeren in uw bedrijf • Inzicht verkrijgen van de 4 Service Management dimensies • Inzicht verkrijgen van het doel en de componenten van het ITIL Service Value System • Inzicht verkrijgen van Service Value Chain activiteiten en hoe deze aan elkaar relateren • Inzicht verkrijgen van het doel en de kernbegrippen van 25 ITIL praktijkvormen

Download or read book ITIL R 4 Foundation Courseware Nederlands written by Van Haren Publishing and published by . This book was released on 2019-05-25 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Naast de ITIL(R) 4 Foundation Courseware - Nederlands (978 940 180 460 8) raden wij u aan om de overweging te maken de volgende publicatie aan te schaffen: ITIL(R)4 - Pocket Guide (ISBN: 978 940 180 442 4). ITIL(R)4 - Pocket Guide sluit aan op ITIL(R) 4 Foundation Courseware - Nederlands. Deze cursus is ontwikkeld om uw ITIL(R) 4 basisvaardigheid te ontwikkelen waardoor u een nieuwe kijk krijgt op IT Service Management through a Service Value System (SVS). ITIL(R) 4 leert u wat het betekent om een toevoeging te leveren aan de bedrijfswaarde evenals modellen zoals Lean IT, Agile en DevOps. De cursus is bedoelt voor ieder die werkt in de IT service branche of (meer) kennis nodig heeft van IT Service Management. Kandidaten van deze cursus moeten binnen 60 minuten 40 vragen beantwoorden. Deze vragen zijn multiple choice en het gebruik van het boek tijdens het examen is niet is toegestaan. Bij een score van 65% heeft u het examen behaald en krijgt u het certificaat. U kunt uw examinering starten nadat u de cursus heeft afgerond. De examinering kunt waar en wanneer u maar wilt starten. Het examen wordt online gemaakt met onder andere het gebruik van een webcam. Kandidaten die deze cursus willen volgen wordt geadviseerd om een basiskennis te hebben van IT en kennis van het eigen bedrijf. U gaat tijdens de ITIL(R) 4 cursus: -Inzicht verkrijgen in de sleutelbegrippen van Service Management -Inzicht verkrijgen hoe ITIL u kan helpen Service Management te implementeren in uw bedrijf -Inzicht verkrijgen van de 4 Service Management dimensies -Inzicht verkrijgen van het doel en de componenten van het ITIL Service Value System -Inzicht verkrijgen van Service Value Chain activiteiten en hoe deze aan elkaar relateren -Inzicht verkrijgen van het doel en de kernbegrippen van 25 ITIL praktijkvormen

Download or read book Itil r 4 Direct Plan Improve Glossary Dpi Courseware written by Van Haren Publishing and published by . This book was released on 2020-11-20 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'This is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. It is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It provides individuals with the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage. It will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.

Download or read book ITIL Foundation ITIL written by The Stationery Office and published by Stationery Office Books (TSO). This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. "ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.

Download or read book ITIL 4 Managing Professional written by Axelos and published by . This book was released on 2020 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Discussing concepts, principles, methods, and techniques, this book covers all types of engagement and interaction between a service provider and its customers, users, suppliers, and partners. --

Download or read book Service strategy written by Great Britain. Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management

Download or read book Enterprise Architecture at Work written by Marc Lankhorst and published by Springer Science & Business Media. This book was released on 2012-08-20 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: An enterprise architecture tries to describe and control an organisation’s structure, processes, applications, systems and techniques in an integrated way. The unambiguous specification and description of components and their relationships in such an architecture requires a coherent architecture modelling language. Lankhorst and his co‐authors present such an enterprise modelling language that captures the complexity of architectural domains and their relations and allows the construction of integrated enterprise architecture models. They provide architects with concrete instruments that improve their architectural practice. As this is not enough, they additionally present techniques and heuristics for communicating with all relevant stakeholders about these architectures. Since an architecture model is useful not only for providing insight into the current or future situation but can also be used to evaluate the transition from ‘as‐is’ to ‘to‐be’, the authors also describe analysis methods for assessing both the qualitative impact of changes to an architecture and the quantitative aspects of architectures, such as performance and cost issues. The modelling language presented has been proven in practice in many real‐life case studies and has been adopted by The Open Group as an international standard. So this book is an ideal companion for enterprise IT or business architects in industry as well as for computer or management science students studying the field of enterprise architecture.

Download or read book Security written by Kalani Kirk Hausman and published by Que Publishing. This book was released on 2003 with total page 534 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Security+ certification is CompTIA's answer to the market's need for a baseline, vendor-neutral security certification. The IT industry recognizes there is a need to better train, staff, and empower those tasked with designing and implementing information security, and Security+ is an effort to meet this demand. Security+ will become the baseline certification for Microsoft's new security certification initiative (to be announced in 2003). This book is not intended to teach new material. Instead it assumes that you have a solid foundation of knowledge but can use a refresher on important concepts as well as a guide to exam topics and objectives. This book focuses exactly on what you need to pass the exam - it features test-taking strategies, time-saving study tips, and a special Cram Sheet that includes tips, acronyms, and memory joggers not available anywhere else. The series is supported online at several Web sites: examcram.com, informit.com, and cramsession.com. The accompanying CD features PrepLogic™ Practice Tests, Preview Edition. This product includes one complete PrepLogic Practice Test with approximately the same number of questions found on the actual vendor exam. Each question contains full, detailed explanations of the correct and incorrect answers. The engine offers two study modes, Practice Test and Flash Review, full exam customization, and a detailed score report.

Download or read book Open Agile Architecture written by A publication of The Open Group and published by Van Haren. This book was released on 2020 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: Open Agile Architecture™, a standard of The Open Group, offers an approach to architect at scale with agility. It provides guidance and best practices for Enterprise Architects seeking to transition into Agile and Digital contexts. Empowering an Enterprise to Succeed with its Digital-Agile Transformation Agile teams drive the enterprise’s Digital Transformation by inventing new business models, delivering superior customer experiences, developing digital products, and architecting highly-automated operating systems. The Open Agile Architecture Standard was designed keeping the needs of all business stakeholders in mind: Business Leaders – to drive the enterprise’s Digital and Agile change journey Enterprise Architects – to extend their scope of influence in an Agile at scale world Product Managers – to help transform customer experience, innovate products, and generate growth Product Owners – to accelerate their transformation from managing feature backlogs to steering value delivery Operations Managers – to enable them to leverage Lean and automation to generate sustainable competitive advantages Software Engineers – to leverage the power of digital technologies to co-innovate with the business The more Agile the enterprise, the faster the learning cycles, and faster learning cycles translate to shorter time-to-market resulting in more agility. By adopting an Open Agile Architecture approach, your organization can capitalize on this accelerated learning cycle, meaning your Agile and Digital capabilities continuously and simultaneously co-create one another.

Download or read book CompTIA Cloud Essentials Study Guide written by Quentin Docter and published by John Wiley & Sons. This book was released on 2020-01-14 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare for success on the New Cloud Essentials+ Exam (CLO-002) The latest title in the popular Sybex Study Guide series, CompTIA Cloud Essentials+ Study Guide helps candidates prepare for taking the NEW CompTIA Cloud Essentials+ Exam (CLO-002). Ideal for non-technical professionals in IT environments, such as marketers, sales people, and business analysts, this guide introduces cloud technologies at a foundational level. This book is also an excellent resource for those with little previous knowledge of cloud computing who are looking to start their careers as cloud administrators. The book covers all the topics needed to succeed on the Cloud Essentials+ exam and provides knowledge and skills that any cloud computing professional will need to be familiar with. This skill set is in high demand, and excellent careers await in the field of cloud computing. Gets you up to speed on fundamental cloud computing concepts and technologies Prepares IT professionals and those new to the cloud for the CompTIA Cloud Essentials+ exam objectives Provides practical information on making decisions about cloud technologies and their business impact Helps candidates evaluate business use cases, financial impacts, cloud technologies, and deployment models Examines various models for cloud computing implementation, including public and private clouds Identifies strategies for implementation on tight budgets Inside is everything candidates need to know about cloud concepts, the business principles of cloud environments, management and technical operations, cloud security, and more. Readers will also have access to Sybex's superior online interactive learning environment and test bank, including chapter tests, practice exams, electronic flashcards, and a glossary of key terms.

Download or read book DevOps A Business Perspective written by Oleg Skrynnik and published by Van Haren. This book was released on 2018-12-12 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explains the management aspects of DevOps for those who are professionally engaged in information and technology management. It is written for IT specialists, IT managers and IT executives. It does not show DevOps as a phenomenon associated with new automation tools, programming techniques or technologies; It differs from other books by the structural nature of the narrative (perhaps, excessively structured) approach and by the attempt to cover fully the phenomenon of DevOps at a basic, fundamental level. By this approach, this book not only creates awareness of the new subject area but is also helps building the basics. The reader learns about the origins of DevOps, the inevitability of its emergence, the key prerequisites and their reflection in practices, about the practices themselves and the principles on which they are based. This book is the core literature of the EXIN DevOps Foundation certification. This exam tests the understanding of basic DevOps concepts and how they relate to each other, as well as the value of DevOps for the business. EXIN DevOps Foundation is the first level of the EXIN DevOps certification program. The EXIN DevOps Professional certification tests the knowledge of DevOps practices and how to integrate teams. The EXIN DevOps Master certification is about promoting organizational change and leading the way towards continuous delivery and improvement.

Download or read book CCNP Enterprise Advanced Routing ENARSI 300 410 Official Cert Guide written by Raymond Lacoste and published by Cisco Press. This book was released on 2020-02-24 with total page 2073 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trust the best selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam. Master Cisco CCNP ENARSI exam topics Assess your knowledge with chapter-opening quizzes Review key concepts with exam preparation tasks This is the eBook edition of the CCNP Enterprise Advanced Routing ENARSI 300-410 Official Cert Guide. This eBook does not include access to the Pearson Test Prep practice exams that comes with the print edition. CCNP Enterprise Advanced Routing ENARSI 300-410 Official Cert Guide from Cisco Press allows you to succeed on the exam the first time and is the only self-study resource approved by Cisco. Expert authors Raymond Lacoste and Brad Edgeworth share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. This complete study package includes A test-preparation routine proven to help you pass the exams Do I Know This Already? quizzes, which allow you to decide how much time you need to spend on each section Chapter-ending exercises, which help you drill on key concepts you must know thoroughly Practice exercises that help you enhance your knowledge More than 60 minutes of video mentoring from the author A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies Study plan suggestions and templates to help you organize and optimize your study time Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that ensure your exam success. This official study guide helps you master all the topics on the CCNP Enterprise Advanced Routing ENARSI exam, including Layer 3 technologies, including IPv4/IPv6 routing, EIGRP, OSPF, and BGP VPN services, including MPLS Layer 3 VPNs and DMVPN Infrastructure security, including ACLs, AAA, uRPF, CoPP, and IPv6 first hop security features Infrastructure services, including syslog, SNMP, IP SLA, Object Tracking, NetFlow, Flexible NetFlow, and more

Download or read book Service operation written by Great Britain. Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management