EBookClubs

Read Books & Download eBooks Full Online

EBookClubs

Read Books & Download eBooks Full Online

Book It s Not You It s the Workplace

Download or read book It s Not You It s the Workplace written by Andrea S. Kramer and published by Nicholas Brealey. This book was released on 2019-08-27 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sliver award winner in Women/Minorities in Business category, 2020 Axiom Business Book Awards It's not you, It's the Workplace offers a fresh approach to understanding why women's relationships with other women at work are often fraught and when they are, have the potential to completely derail women's careers. It's a pervasive and complicated issue which, until now, has been falsely represented by books that paint women as inherently bitchy back-stabbers who cannot help but have challenging relationships with other women. As the authors prove, this is patently untrue! Immensely practical, the book features real-world advice and tactics to overcome and avoid workplace conflict, and most-importantly, build on the positive aspects of women to women relationships, developing stronger networks that foster women's career success and creating a more supportive and satisfying work environment.

Book The Fix

    Book Details:
  • Author : Michelle P. King
  • Publisher : Atria Books
  • Release : 2020-03-03
  • ISBN : 1982110929
  • Pages : 336 pages

Download or read book The Fix written by Michelle P. King and published by Atria Books. This book was released on 2020-03-03 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the vein of #Girlboss and Nice Girls Don’t Get the Corner Office, discover how to thrive at work from the head of the Global Innovation Coalition for Change at UN Women with this “passionate, practical roadmap for addressing inequality and finally making our workplaces work for women” (Arianna Huffington). For years, we’ve been telling women that in order to succeed at work, they have to change themselves first—lean in, negotiate like a man, don’t act too nice or you’ll never get the corner office. But after sixteen years working with major Fortune 500 companies as a gender equality expert, Michelle King has realized one simple truth—the tired advice of fixing women doesn’t fix anything. The truth is that workplaces are gendered; they were designed by men for men. Because of this, most organizations unconsciously carry the idea of an “ideal worker,” typically a straight, white man who doesn’t have to juggle work and family commitments. Based on King’s research and exclusive interviews with major companies and thought leaders, The Fix reveals why denying the fact that women are held back just because they are women—what she calls gender denial—is the biggest obstacle holding women back at work and outlines the hidden sexism and invisible barriers women encounter at work every day. Women who speak up are seen as pushy. Women who ask for a raise are seen as difficult. Women who spend hours networking don’t get the same career benefits as men do. Because women don’t look like the ideal worker and can’t behave like the ideal worker, they are passed over for promotions, paid less, and pushed out of the workforce, not because they aren’t good enough, but because they aren’t men. In this fascinating and empowering book, King outlines the invisible barriers that hold women back at all stages of their careers, and provides readers with a clear set of takeaways to thrive despite the sexist workplace, as they fight for change from within. Gender equality is not about women, and it is not about men—it is about making workplaces work for everyone. Together, we can fix work, not women.

Book It s Not You It s Your Personality  Skills to Survive and Thrive in the Modern Workplace

Download or read book It s Not You It s Your Personality Skills to Survive and Thrive in the Modern Workplace written by Diane Hamilton and published by . This book was released on 2010-12-01 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is more to excelling at work, than just being effective at your job. To survive and thrive, you must also master interaction with your coworkers. In It's Not You It's Your Personality, mother-daughter team, Diane Hamilton and Toni Rothpletz, explore personality assesments including in the workplace. Find out: Why this is the essential guide for the anyone in the post-baby boomer workforce What makes the current younger workforce unique How to understand new generation personality issues How to recognize different personalities and their individual needs Why understanding different character types can make you more tolerant of others How to work together more effectively, no matter the scenario How to recognize your own personality issues for better interpersonal relationships How to utilize personality assessment to climb the ladder of success Filled with tips, tricks and techniques, the authors cover all the major personality tests, giving examples of modern day celebrity personalities to send their point home. Written in a lighthearted yet professional manner, The Young Adult's Guide to Understanding Personalities outlines various scenarios with different personalities to give you a more detailed look at how different people can more effectively work together, both in team situations, and when various activities require them to better understand one another. You'll learn how to recognize character traits in others, as well as in yourself, and what to do about the traits that need work. Entertaining as well as educational, The Young Adult's Guide to Understanding Personalities makes personality assessment as essential as having a good briefcase.

Book It s Always Personal

Download or read book It s Always Personal written by Anne Kreamer and published by Random House Trade Paperbacks. This book was released on 2013-01-01 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: An innovative study of gender, emotion, and power, It’s Always Personal is an essential companion for everyone navigating the challenges of the contemporary workplace. How often have we heard “It’s nothing against you, it’s not personal—it’s just business”? But in fact, at work it’s never just business—it’s always personal. In this groundbreaking book, journalist and former corporate executive Anne Kreamer shows us how to get rational about our emotions, and provides the necessary new tools to flourish in an emotionally charged workplace. Combining the latest information on the intricacies of the human brain, candid stories from employees, and the surprising results of two national surveys, It’s Always Personal offers • a step-by-step guide for identifying your emotional type: Spouter, Accepter, Believer, or Solver • Emotion Management Toolkits that outline strategies to cope with specific emotionally challenging situations • vital facts that will help you understand—and handle—the six main emotional flashpoints: anger, fear, anxiety, empathy, joy, and crying • an exploration of how men and women deal with emotions differently “A stimulating read bolstered by snippets of some of the best recent work on emotional intelligence and the science of happiness.”—The Wall Street Journal “So what should be the rules and boundaries for showing how you feel while you work? That’s a question asked and answered in Anne Kreamer’s fascinating book . . . [a] look at an issue that rarely gets discussed.”—The Washington Post “Finally, someone is willing to unpack the morass of anger, anxiety, sadness, and joy that drives the workday. . . . [Kreamer] has hit the ‘It’s about time!’ button.”—Elle “[A] lively, well-researched exploration of emotions on the job.”—Oprah.com “Explores how to be true to your ‘emotional flashpoints—anger, fear, anxiety, empathy, happiness and crying’—without sabotaging your career.”—The New York Times Book Review

Book Work Won t Love You Back

Download or read book Work Won t Love You Back written by Sarah Jaffe and published by Bold Type Books. This book was released on 2021-01-26 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: A deeply-reported examination of why "doing what you love" is a recipe for exploitation, creating a new tyranny of work in which we cheerily acquiesce to doing jobs that take over our lives. You're told that if you "do what you love, you'll never work a day in your life." Whether it's working for "exposure" and "experience," or enduring poor treatment in the name of "being part of the family," all employees are pushed to make sacrifices for the privilege of being able to do what we love. In Work Won't Love You Back, Sarah Jaffe, a preeminent voice on labor, inequality, and social movements, examines this "labor of love" myth—the idea that certain work is not really work, and therefore should be done out of passion instead of pay. Told through the lives and experiences of workers in various industries—from the unpaid intern, to the overworked teacher, to the nonprofit worker and even the professional athlete—Jaffe reveals how all of us have been tricked into buying into a new tyranny of work. As Jaffe argues, understanding the trap of the labor of love will empower us to work less and demand what our work is worth. And once freed from those binds, we can finally figure out what actually gives us joy, pleasure, and satisfaction.

Book It s Not How Good You Are  It s How Good You Want to Be

Download or read book It s Not How Good You Are It s How Good You Want to Be written by Paul Arden and published by Phaidon Press. This book was released on 2003-06-01 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: " It’s Not How Good You Are, It’s How Good You Want to Be is a handbook of how to succeed in the world: a pocket bible for the talented and timid alike to help make the unthinkable thinkable and the impossible possible. The world’s top advertising guru, Paul Arden, offers up his wisdom on issues as diverse as problem solving, responding to a brief, communicating, playing your cards right, making mistakes, and creativity – all endeavors that can be applied to aspects of modern life. This uplifting and humorous little book provides a unique insight into the world of advertising and is a quirky compilation of quotes, facts, pictures, wit and wisdom – all packed into easy‐to‐digest, bite‐sized spreads. If you want to succeed in life or business, this book is a must. "

Book Stop Workplace Drama

Download or read book Stop Workplace Drama written by Marlene Chism and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overcome the interpersonal challenges holding your business back Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management and cohesiveness in your team? Do you have a personal obstacle affecting your professional success? If so, there is good news-help is on the way. Stop Workplace Drama offers down-to-earth, practical methods to help business owners, entrepreneurs, and private practice professionals maximize success, increase productivity, and improve teamwork and personal performance. Identify "drama" barriers and help your employees break free to experience higher personal effectiveness and increased productivity Each of the eight points is full of universal and practical principles any business leader, sales director or entrepreneur can put to use immediately Author Marlene Chism has shared her signature process with organizations such as McDonalds and NASA When you're in the thick of business competition, you and your team need to function freely without internal conflicts, confusions, or rivalries. Stop Workplace Drama ensures that your employees will be able to give their best to create a healthy, profitable workplace.

Book How to Work With and Lead People Not Like You

Download or read book How to Work With and Lead People Not Like You written by Kelly McDonald and published by John Wiley & Sons. This book was released on 2017-08-14 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you're in a diverse team, you know employee differences can cause miscommunication, lower trust, and hurt productivity. . . It doesn't have to be this way! The people you work with may be from a different generation, different culture, different race, different gender, or just a different philosophy toward work and life in general, but you need to work together toward a common goal. How to Work With and Lead People Not Like You explains how to dial down the differences, smooth out the friction, and play upon each other's strengths to become more effective, more productive, and less stressed. The keys are to find the common ground and identify hidden conflicts that are hurting productivity. Many people shudder at the prospect of working with diverse groups of people, but they can't voice their fear or anxiety. At work, it's not OK or politically correct to say, 'I'm uncomfortable with this person.' In fact, if you do say something along those lines, your job may be at risk. Your company may terminate you for not being on the 'diversity bandwagon.' So you keep quiet and you keep your thoughts to yourself. But deep down, you are uncomfortable. If you feel like this, it doesn't mean you're racist, sexist, ageist, homophobic, or any other negative label. It means you're struggling. You're struggling to understand people, cultures, or values that are unfamiliar to you. You're struggling to do your job with teammates and coworkers who may have very different viewpoints or different approaches to communication than you have. You're struggling to overcome differences and pull together to achieve high performance at work. Whether you're leading a diverse team, working in a challenging cross-cultural environment, or simply working with people who are 'not like you,' you need to be able to get along with everyone as a team, to get the work done. This book explains the skills you need to communicate, motivate, and inspire people to collaborate—even if they have very different values, lifestyles, or priorities. Learn key steps that bring cohesion to diversity How to have a constructive conversation about working alongside people who are different The four magic words that make this easier and smooth over friction What not to say—and why Learn to set aside differences and get things done Learn how to handle a racist, sexist, homophobic or offensive remark in a professional way Retain your sanity when colleagues drive you crazy The changing demographics of today's workforce bring conflicting viewpoints, perspectives, approaches, skills, habits, and personalities together in one place; whether that leads to synergy or catastrophe is up to you. How to Work With and Lead People Not Like You helps you turn a hurdle into an advantage so you or your team can do more, achieve more, and enjoy the ride.

Book Ask a Manager

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Book Mean Girls at Work  How to Stay Professional When Things Get Personal

Download or read book Mean Girls at Work How to Stay Professional When Things Get Personal written by Katherine Crowley and published by McGraw Hill Professional. This book was released on 2012-11-02 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento

Book Make Love in the Workplace

Download or read book Make Love in the Workplace written by David Mammano and published by . This book was released on 2014-11-01 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make Love in the Workplace How to create an awesome office culture and make work feel more like play For two decades, Next Step Education Group founder and CEO David Mammano has been "making love in the workplace"-but it's not what you think! Mammano is committed to creating and maintaining an awesome office culture because he understands one very basic, important principle; if his team is thriving, his business is, too. "Make Love in the Workplace" will give you the tools you need to ensure your office is a place where people want to be. From tips and strategies on how to support and invest in your team, to constructive ways to both offer and receive performance reviews, Mammano offers a whimsical approach to turning your workplace into a place of family, fun and success. And here's the best news-Mammano's methods are tried and true. Hear from Next Step "decade club" team members who have experienced the benefits of working in an encouraging office environment. Read testimonials of well-respected business professionals who have witnessed this unique yet exciting approach, and admire Mammano's ability to harbor an office culture that continues to thrive. "Make Love in the Workplace" is more than just another business "how-to." It's a best-in-class handbook that will help you improve your team morale and overall success.

Book I m Not Done

Download or read book I m Not Done written by Patti Temple Rocks and published by . This book was released on 2019-01-23 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: When it comes to discrimination in the workplace, we've come a long way as a society. But there's still one systemically ignored form of discrimination that happens all the time, and it affects everyone: ageism. Ageism is real. It's widespread, insidious, and up until now, it's been largely hidden, due to the low rate of reporting from those who are pushed out of their jobs when they reach a certain age. With the largest demographic America has ever seen-baby boomers-now experiencing age discrimination at work, it's time to talk about this deeply hurtful and bad-for-business practice. In I'm Not Done, Patti Temple Rocks takes a deep dive into ageism in the workplace-what it looks like, how it harms people and businesses alike, and how business leaders can get on the right side of the issue. Patti's story, and the stories of those like her, create a powerful declaration and a movement to stop this last remnant of workplace discrimination in its tracks: #ImNotDone!

Book Breaking Through Bias  Second Edition

Download or read book Breaking Through Bias Second Edition written by Andrea S. Kramer and published by 1594 Corporation. This book was released on 2020-11-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since Breaking Through Bias was published in 2016, the #MeToo movement has exposed just how pervasive sexual harassment is in the workplace; the increase in public misogynistic comments has made clear that explicit gender bias is not a thing of the past; and stay-at-home orders and school closings due to Covid-19 have brought into even sharper focus the discriminatory impact of the unequal division of child care and household responsibilities between most couples. In this Second Edition of Breaking Through Bias, the authors, Kramer and Harris, explain how these recent developments fit into a larger pattern of implicit or unconscious gender bias that imposes serious obstacles to women's career advancement. They argue persuasively, however, that while this bias is the result of deeply rooted gender stereotypes, women can avoid or overcome its discriminatory consequences by the effective use of "attuned gender communication" to manage the impressions other people have of them. Kramer and Harris illustrate the use of attuned gender communication in each of the contexts in which gender bias manifests itself: negative bias (women are not as talented as men), benevolent bias (women need men's support), age bias (older women are not effective workers), motherhood bias (women with children are not committed to their careers), and self-limiting bias (women believing themselves not suited for particular roles). Drawing on decades of experience supervising, training, evaluating, mentoring, and sponsoring thousands of women as well as exhaustive social science research, Kramer and Harris present in this updated and fully revised Second Edition unique, practical, and highly effective advice women can use to break through bias and achieve the career success they desire and deserve.

Book It s All Your Fault at Work

Download or read book It s All Your Fault at Work written by Bill Eddy and published by Unhooked Books. This book was released on 2015-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A four-step method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work: customers, employees, managers and business-owners.

Book Lean In

Download or read book Lean In written by Sheryl Sandberg and published by Knopf. This book was released on 2013-03-11 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The #1 international best seller In Lean In, Sheryl Sandberg reignited the conversation around women in the workplace. Sandberg is chief operating officer of Facebook and coauthor of Option B with Adam Grant. In 2010, she gave an electrifying TED talk in which she described how women unintentionally hold themselves back in their careers. Her talk, which has been viewed more than six million times, encouraged women to “sit at the table,” seek challenges, take risks, and pursue their goals with gusto. Lean In continues that conversation, combining personal anecdotes, hard data, and compelling research to change the conversation from what women can’t do to what they can. Sandberg provides practical advice on negotiation techniques, mentorship, and building a satisfying career. She describes specific steps women can take to combine professional achievement with personal fulfillment, and demonstrates how men can benefit by supporting women both in the workplace and at home. Written with humor and wisdom, Lean In is a revelatory, inspiring call to action and a blueprint for individual growth that will empower women around the world to achieve their full potential.

Book Own It

    Book Details:
  • Author : Sallie Krawcheck
  • Publisher : Crown Currency
  • Release : 2017-01-17
  • ISBN : 1101906251
  • Pages : 258 pages

Download or read book Own It written by Sallie Krawcheck and published by Crown Currency. This book was released on 2017-01-17 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Wall Street Journal and Washington Post Bestseller, Own It is a new kind of career playbook for a new era of feminism, offering women a new set of rules for professional success: one that plays to their strengths and builds on the power they already have. Weren’t women supposed to have “arrived”? Perhaps with the nation’s first female President, equal pay on the horizon, true diversity in the workplace to come thereafter? Or, at least the end of “fat-shaming” and “locker room talk”? Well, we aren’t quite there yet. But does that mean that progress for women in business has come to a screeching halt? It’s true that the old rules didn’t get us as far as we hoped. But we can go the distance, and we can close the gaps that still exist. We just need a new way. In fact, there are many reasons to be optimistic about the future, says former Wall Street powerhouse-turned-entrepreneur Sallie Krawcheck. That’s because the business world is changing fast –driven largely by technology - and it’s changing in ways that give us more power and opportunities than ever…and even more than we yet realize. Success for professional women will no longer be about trying to compete at the men’s version of the game, she says. And it will no longer be about contorting ourselves to men’s expectations of how powerful people behave. Instead, it’s about embracing and investing in our innate strengths as women - and bringing them proudly and unapologetically, to work. When we do, she says, we gain the power to advance in our careers in more natural ways. We gain the power to initiate courageous conversations in the workplace. We gain the power to forge non-traditional career paths; to leave companies that don’t respect our worth, and instead, go start our own. And we gain the power to invest our economic muscle in making our lives, and the world, better. Here Krawcheck draws on her experiences at the highest levels of business, both as one of the few women at the top rungs of the biggest boy’s club in the world, and as an entrepreneur, to show women how to seize this seismic shift in power to take their careers to the next level. This change is real, and it’s coming fast. It’s time to own it.

Book It s About You Too

    Book Details:
  • Author : Lori B Rassas
  • Publisher :
  • Release : 2021-05-04
  • ISBN :
  • Pages : 180 pages

Download or read book It s About You Too written by Lori B Rassas and published by . This book was released on 2021-05-04 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every employee says they support expanding the diversity of their organization's workforce, but when faced with uncomfortable choices and tough decisions, their vocal support often turns into grudging acceptance or even covert resistance. It's About You Too presents a contrarian approach to diversity initiatives, making it clear that the only way to make headway on diversity efforts is to expand them to include a commitment to embracing all differences; from one's race, to whether an individual has a child, rents a home, or has a long commute. And, as you navigate this new world of differences, you will want to be privy to the insight provided by It's About You Too, which gives readers a peek into the minds of employees, sharing exactly what your staff is thinking and gives specific guidance on how to address their concerns, so they become advocates for your organization's efforts. It's About You Too is the practical and user friendly tool that you've been looking for, because it will give you what you need to transform your diversity initiatives from abstract ideas into executed and impactful workplace policies, enhancing workplace culture and increasing profitability.