Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Download or read book The United States Department of Commerce Publications Catalog and Index Supplement written by United States. Department of Commerce and published by . This book was released on 1962 with total page 616 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Crucial Conversations Tools for Talking When Stakes are High Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Download or read book Cracked it written by Bernard Garrette and published by Springer. This book was released on 2018-06-08 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Solving complex problems and selling their solutions is critical for personal and organizational success. For most of us, however, it doesn’t come naturally and we haven’t been taught how to do it well. Research shows a host of pitfalls trips us up when we try: We’re quick to believe we understand a situation and jump to a flawed solution. We seek to confirm our hypotheses and ignore conflicting evidence. We view challenges incompletely through the frameworks we know instead of with a fresh pair of eyes. And when we communicate our recommendations, we forget our reasoning isn’t obvious to our audience. How can we do it better? In Cracked It!, seasoned strategy professors and consultants Bernard Garrette, Corey Phelps and Olivier Sibony present a rigorous and practical four-step approach to overcome these pitfalls. Building on tried-and-tested (but rarely revealed) methods of top strategy consultants, research in cognitive psychology, and the latest advances in design thinking, they provide a step-by-step process and toolkit that will help readers tackle any challenging business problem. Using compelling stories and detailed case examples, the authors guide readers through each step in the process: from how to state, structure and then solve problems to how to sell the solutions. Written in an engaging style by a trio of experts with decades of experience researching, teaching and consulting on complex business problems, this book will be an indispensable manual for anyone interested in creating value by helping their organizations crack the problems that matter most.

Download or read book Supreme Court New York written by and published by . This book was released on with total page 892 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Human Compatible written by Stuart Jonathan Russell and published by Penguin Books. This book was released on 2019 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: A leading artificial intelligence researcher lays out a new approach to AI that will enable people to coexist successfully with increasingly intelligent machines.

Download or read book QBQ The Question Behind the Question written by John G. Miller and published by Penguin. This book was released on 2004-09-09 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed. THE QBQ! PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.

Download or read book James V Singer Company written by and published by . This book was released on 1980 with total page 50 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Lawyers Reports Annotated written by and published by . This book was released on 1918 with total page 1232 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book FLRA Quarterly Summary written by United States. Federal Labor Relations Authority and published by . This book was released on 1994 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Sarkes Tarzian Inc V United States of America written by and published by . This book was released on 1956 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book California Court of Appeal 4th Appellate District Division 2 Records and Briefs written by California (State). and published by . This book was released on with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Scientific and Technical Aerospace Reports written by and published by . This book was released on 1991 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Metropolitan Police Guide written by Sir William Frederick Alphonse Archibald and published by . This book was released on 1916 with total page 1976 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Nurses Making Policy Second Edition written by Rebecca M. Patton, DNP, RN, CNOR, FAAN and published by Springer Publishing Company. This book was released on 2018-09-28 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for the First Edition: “There is a plethora of policy books on the market, but none illustrate the steps in the policy process better than this one. The high caliber editors and contributors, all of whom have been involved in policy work, bring years of experience to illustrate the key points...This outstanding resource will help motivate many more nurses to get involved in the policy process”...Score: 93 - 4 Stars! --Doody's Medical Reviews Written by distinguished nurse leaders with expertise in policy, practice, education, and research, this book is a practical “how-to” guide written to help advanced students and nurse leaders develop health policy competencies to advocate for patients from the bedside to the larger political arena. Co-published with the American Nurses Association, the book examines the pivotal role of nurses involved in health policy, making it an essential resource for nurses pursuing advanced education and desiring to enhance their expertise in making policy and facilitating its change. The book addresses recent changes impacting healthcare and many other topics including information on the increased need for primary care providers, how full practice authority has been implemented in different states, the need for an enhanced RN role in ambulatory care, and ongoing changes to the Affordable Care Act. This edition describes the distinct role of nurses impacting policies on the front lines of healthcare. Current issues with detailed examples of how nurses can exert influence at local, state, national, and global levels at each step of the policymaking process are presented. This second edition emphasizes collaboration within healthcare institutions, professional organizations, and government for the development of policies from bedside to boardroom. Using descriptive cases, the book delves into the growing role of nurses in elected and appointed office. The book clarifies the process of identifying issues that need a policy solution. A timely contribution focuses on evaluating policy sources, such as “Fake News.” It stresses how evidence must be used to strengthen policy initiatives. Woven throughout are essential themes basic to healthcare: ethics, leadership, safety, care access, and quality of care. New to the Second Edition: Revised chapters featuring inspirational, motivational, and practical stories representing different steps of the policy process A new chapter, “Valuing Global Realities for Health Policy,” emphasizing issues that unite nurses globally and the role of nurses as global citizens Expanded content on steps of policy analysis and evaluating evidence to support policy An appraisal and evaluation of converged media, including “Fake News” Guidance on working with the ongoing evolution of the Affordable Care Act An examination of health in all policies to improve community and population health Added focus on work environments as part of achieving the Quadruple Aim of healthcare The latest developments in advanced practice registered nurse regulation Key Features: Delineates the steps, strategies, and competencies needed for health policy advocacy in organizational, educational, and political settings Provides perspective relevant to the American Association of Colleges of Nursing doctor of nursing practice (DNP) Essentials Includes real world examples of policymaking on the frontlines of clinical practice Provides exemplars from high profile national and international nursing policy leaders Examines how nurses are leaders in a variety of policy arenas Illustrates policies to address social and economic inequities impacting health Describes how evidence is used to advance policy

Download or read book Consolidating Democracy In Poland written by Raymond Taras and published by Routledge. This book was released on 2019-08-19 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive analysis of politics in a young European democracy, this book describes the principal features of Poland's democratic system-the political institutions, parties, elections, and leaders that have shaped the transition from communism. Raymond Taras examines the complex Walesa phenomenon; the comeback of the communists; and the uneasy

Download or read book California Court of Appeal 2nd Appellate District Records and Briefs written by California (State). and published by . This book was released on with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: