Download or read book Is it Always Right to be Right written by Warren H. Schmidt and published by AMACOM/American Management Association. This book was released on 2001 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: There once was an organization where the prevailing attitude was "I am right and you are wrong". Everywhere, groups were at odds: women versus men, management versus employees, line versus staff departments. In this land of "us versus them", discussion was sparse and compromise was unthinkable. After all, each group was right, of course, and they knew it!In this delightful parable (in the spirit of A Peacock in the Land of Penguins and Pigeonholed in the Land of Penguins), Hateley, Schmidt, and Weiss collaborate again to create witty narration and wry illustrations that make a critical point. When conflict paralyzes the company, a gentle sound rises above the din. "Uhhmm", this voice says, "maybe I was mistaken". To which another voice responds, "Perhaps you were right". The ensuing dialogue leads to mutually-beneficial solutions.This inspiring tale about defeating divisiveness in the workplace demonstrates how conflict can be a positive force for change when managed correctly. Readers find tips and models to help apply what they've learned to real-life situations.
Download or read book It s Not Always Right to Be Right written by Hamish Thomson and published by John Wiley & Sons. This book was released on 2021-03-08 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: A breakthrough guide to the real lessons of business Have you ever noticed that individuals of brilliance often fall short of their true potential? Great ideas, concepts and initiatives seldom break through the sea of business mediocrity. As a senior international leader with over 30 years corporate experience, Hamish Thomson has discovered that true transformation and breakthrough comes from personal insight — derived not from intellect or technical mastery, but from experience and observation of real-life occurrences. It’s Not Always Right to Be Right offers unique business and leadership insights, teachable models, and practical advice on what one needs to do differently to achieve desired results. Writing in a casual, autobiographical style, Hamish shares the key experiences and hard-won lessons that enabled him to drive significant change when all the right ways of doing things didn’t work. Packed with fascinating true-to-life stories and powerful, often counterintuitive lessons, this invaluable guide: Distills a lifetime of business wisdom into a single volume Offers honest business and leadership lessons drawn from a long and successful corporate career Features learning messages, practical steps, and shareable strategic models and frameworks to help you make a tangible difference where it counts Provides strategic models that can be used to frame discussions and drive change in individuals, teams, and entire organizations It’s Not Always Right to Be Right is a must-read for anyone starting out in the business and corporate world, for anyone in the middle of their career looking to break through to the next level, and for senior leaders seeking to improve performance and drive meaningful change.
Download or read book It s Not Always Right to Be Right written by Hamish Thomson and published by John Wiley & Sons. This book was released on 2021-01-28 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: THERE ARE SOME PEOPLE WHO LIKE TO BE RIGHT. EVERY SINGLE TIME In their minds, there is always a winner and there is always a loser. Deep down, very few of us like these people. And yet, often we work for them, we work with them and perhaps we even identify as one of them. At times, I have been that person. It does not make me proud. True success comes from humility, compromise and connection. As a former Regional President and Global brand head for Mars Incorporated (UK, Australia and Chicago), a senior marketer for Reebok International (England and the Netherlands) and a fresh-faced account executive in the London advertising scene, Hamish Thomson reveals that breakthrough and transformation come not from intellect or technical mastery, but from experience and observation of real-life occurrences. And sometimes the best solutions are the most counterintuitive. It's Not Always Right to be Right offers learning messages, practical steps, and shareable strategic frameworks to help drive change in individuals, teams and entire organisations. Including commentary and critique from 17 leading international business experts—leaders of global industry, diplomacy and advocacy—this seminal guide offers applicable lessons, robustly tested. Whether you're just starting out in the business and corporate world, in the middle of your career looking to break through, or in a global leadership position seeking meaningful change and exceptionalism, this guidebook will put you on the path to true business and personal success.
Download or read book Love is Always Right written by Josh McDowell and published by Thomas Nelson Publishers. This book was released on 1996 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Theologically, say the authors, telling right from wrong begins with understanding that the essential nature of God is love. Josh and Norm build on this foundatin to develop a step-by-step decision making plan you can apply to every situation. Includes numerous examples.
Download or read book The User is Always Right written by Steve Mulder and published by New Riders. This book was released on 2006-08-21 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do we ensure that our Web sites actually give users what they need? What are the best ways to understand our users' goals, behaviors, and attitudes, and then turn that understanding into business results? Personas bring user research to life and make it actionable, ensuring we're making the right decisions based on the right information. This practical guide explains how to create and use personas to make your site more successful. The User Is Always Right: A Practical Guide to Creating and Using Personas takes you through each step of persona creation, including tips for conducting qualitative user research, new ways to apply quantitative research (such as surveys) to persona creation, various methods for generating persona segmentation, and proven techniques for making personas realistic. You'll also learn how to use personas effectively, from directing overall business strategy and prioritizing features and content to making detailed decisions about information architecture, content, and design.
Download or read book The Customer Is Not Always Right written by A.J. Adams and published by Andrews McMeel Publishing. This book was released on 2009-12-22 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service workers share their funniest and most cringeworthy stories of difficult, demanding, and just plain mind-boggling encounters with the public . . . “Ma’am, the rules clearly state that you cannot have any liquids over 3.4 ounces in your carry-on. If you’d like to, you could—” “But that’s not a liquid!” “Excuse me, ma’am?” “It’s not a liquid! It’s water!” Retailers, restaurants, and tech support providers believe service is king, but in The Customer Is Not Always Right, A.J. Adams proves that customers will do anything they can to put that motto to the test. Enjoy tales from the creator of the popular website Not Always Right, including half that are previously unpublished, showcasing customer-relations horror stories everyone can relate to. No matter what side of the counter you’re on, there are hilarious accounts about everything that can go wrong between the customer and retail or service provider. Whether it's a confrontation in the drive-through over not enough fries or arguing over a one-cent price difference on milk, this book proves the principle of “the customer is always right” can be dead wrong.
Download or read book Being Wrong written by Kathryn Schulz and published by Harper Collins. This book was released on 2011-01-04 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: To err is human. Yet most of us go through life assuming (and sometimes insisting) that we are right about nearly everything, from the origins of the universe to how to load the dishwasher. In Being Wrong, journalist Kathryn Schulz explores why we find it so gratifying to be right and so maddening to be mistaken. Drawing on thinkers as varied as Augustine, Darwin, Freud, Gertrude Stein, Alan Greenspan, and Groucho Marx, she shows that error is both a given and a gift—one that can transform our worldviews, our relationships, and ourselves.
Download or read book Always Right written by Niall Ferguson and published by Odyssey Editions. This book was released on 2016-10-21 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: In ALWAYS RIGHT historian Niall Ferguson offers a characteristically original, incisive and witty account of Margaret Thatcher's reign – the word seems appropriate – as British Prime Minister. Denounced by her enemies as divisive and dictatorial, Thatcher was the greatest leader Britain has produced since Winston Churchill. The standard bearer for a decisive economic regime-change, she was also a social revolutionary who shook up the stagnant English class system. Yet she was a foreign policy realist, who restored her country’s standing in the world. And far from being an over-bearing prime minister, she ultimately fell victim to the machinations of Cabinet government. ALWAYS RIGHT is a fittingly frank assessment of a great woman who made history.
Download or read book The Art of Client Service written by Robert Solomon and published by John Wiley & Sons. This book was released on 2016-03-17 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.
Download or read book My Timing is Always Right written by Helene Lerner and published by Jossey-Bass. This book was released on 1992 with total page 85 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reminds those in recovery that there are no coincidences and no mistakes through the exploration of synchronicity.
Download or read book You Have the Right to Remain Innocent written by James J. Duane and published by Little a. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: An urgent, compact manifesto that will teach you how to protect your rights, your freedom, and your future when talking to police. Law professor James J. Duane became a viral sensation thanks to a 2008 lecture outlining the reasons why you should never agree to answer questions from the police--especially if you are innocent and wish to stay out of trouble with the law. In this timely, relevant, and pragmatic new book, he expands on that presentation, offering a vigorous defense of every citizen's constitutionally protected right to avoid self-incrimination. Getting a lawyer is not only the best policy, Professor Duane argues, it's also the advice law-enforcement professionals give their own kids. Using actual case histories of innocent men and women exonerated after decades in prison because of information they voluntarily gave to police, Professor Duane demonstrates the critical importance of a constitutional right not well or widely understood by the average American. Reflecting the most recent attitudes of the Supreme Court, Professor Duane argues that it is now even easier for police to use your own words against you. This lively and informative guide explains what everyone needs to know to protect themselves and those they love.
Download or read book Uplifting Service written by Ron Kaufman and published by . This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.
Download or read book Something Is Always Right written by Melissa Sullivan and published by BookRix. This book was released on 2020-11-19 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Troubled by the apparent necessity of accepting others views of her struggles, the girl's anger at being placed on the spectrum and given treatment forms a solid trauma identity. Unable to see herself at the same level as her peers, and overwhelmed by the expectations of living in a modern world, she struggles with emotional pain. Granted enrollment at the Corwin-Russell School, she cowers under tables and paces in the corners. Feeling accepted by a handful of teachers and students, she rises to excell as a student, an athlete, and a girl who wants to just be. She is thrilled to be at college, is a varsity athlete and a core part of student groups, but she cannot tell people about her time in school before college. The sense of triumph of being at college is covering an uneasy question. Why can't I talk about this? One day, she tries to talk about it straight on with her new therapist. . She goes into a trance and has an incredible journey to give her greater sight. In the days that follow, she is overcome by one of the migraine episodes she has had before, but this one does not go away. Finally, she accepts a need to change her whole mindset and embark on a journey of physical healing. She faces the version of the story that she was avoiding, and takes actions to reclaim her whole life.. Siezing the power of a farm girl and nature lover, she accepts the feeling of pressure that she must live by the power of her own views.. She moves beyond the ideas that she is special and talented while also inherently different and deficient. She can live with the curse of medication or psychology theories no longer. Fending off the doubts of her loving parents and friends, she chooses answers that unify doubts and confidence.
Download or read book Rebecca is Always Right written by Anna Carey and published by The O'Brien Press. This book was released on 2014-09-22 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Life is complicated enough already, but when you try to solve your big sister's relationship problems, it can only mean trouble! Rebecca isn't looking forward to school after a summer full of music and excitement. To make it worse, her most annoying classmate Vanessa gets the starring role in a new ad campaign: now she's going to be on television, on posters, on the radio and even in the charts! Luckily a new arts and music studio space for teens has opened up where Hey Dollface and their summer camp friends can practise. Then Rebecca's sister Rachel is dumped by her longtime boyfriend Tom, and Rebecca is determined to cheer her up. Throw in a dad who is trying to take over his amateur musical, a mum who keeps reminding her that it's a big exam year, and an English teacher who has decided to become a novelist, and it's another eventful term for Rebecca. 'It reminded me of being a teenager, the nice parts! It's a perfect piece of hilarious loveliness! Gold Star!!!!' Marian Keyes
Download or read book Is the Left Brain Always Right written by Clare Cherry and published by Fearon Teacher Aids. This book was released on 1989 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Right to Do Wrong written by Mark Osiel and published by Harvard University Press. This book was released on 2019-02-25 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: Much of what we could do, we shouldn’t—and we don’t. Mark Osiel shows that common morality—expressed as shame, outrage, and stigma—is society’s first line of defense against transgressions. Social norms can be indefensible, but when they complement the law, they can save us from an alternative that is far worse: a repressive legal regime.
Download or read book The Internet Is Always Right The Intrepid Media 2009 Collection written by Intrepid Media and published by Lulu.com. This book was released on 2010-01-21 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: 12 FREAKY MONTHS. 24 AWESOME WRITERS. 71 PHENOMENAL COLUMNS.It's 2009 as only Intrepid Media can bring it to you. In our third annual best of the best, you'll find unique looks back at the events that made up 2009 -- each one loaded with a combination of funny, witty, provocative, and truthful.And like a DVD but with more paper, each column contains a follow-up post -- exclusive commentary from the writer.
