Download or read book Investing in E government Services in Local Government Agencies to Increase Citizens Engagement Through Technology written by Christopher Montero (Graduate student) and published by . This book was released on 2019 with total page 33 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study investigates the issues of effectiveness of electronic government (e-government) in public sector organizations specifically targeting local government agencies. Evaluating new technology is an important topic in the field of public administration. E-government begins at all levels of government, but it is at the local level where public sector organizations are experiencing the most challenges. The two-phase research study will evaluate the applicants' experience when applying online for public benefits, frontline workers experience when identifying bottlenecks in the approval or denial phase for public benefits, and the regulatory process to investigate e-government policies that local governments are using to optimize techniques when implementing e-government services for stakeholders. The surveys will review current e-government strategies to enhance new technologies for effective public services when participants apply for public benefits online. Findings show there are implications for public administrators who develop e-government services due to the lack of privacy of public information and citizen participation. Government agencies must develop strategies for top-level managers to monitor the effectiveness of using E-government services to communicate effectively with stakeholders.

Download or read book E Government and Information Technology Management written by Marc Holzer and published by Melvin & Leigh, Publishers. This book was released on 2019-01-01 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: E-Government and Information Technology Management is an essential textbook for graduate and undergraduate programs across the world that are taking steps to incorporate courses on e-government/IT as they prepare their students to join the public sector workforce. The book also serves as a comprehensive guide for the growing body of researchers and practitioners in e-government. The text is comprised of 12 chapters from e-government experts, all written in a clear writing style that balances theory and practice. Each chapter provides background information, critical resources, and emerging trends. Along with questions for class discussion, each chapter includes cases to demonstrate the importance of these areas to practitioners, researchers, and students of technology management and public affairs administration.

Download or read book E Government Strategy ICT and Innovation for Citizen Engagement written by Dennis Anderson and published by Springer. This book was released on 2015-12-28 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses three levels of e-government and national strategies to reach a citizen-centric participatory e-government, and examines how disruptive technologies help shape the future of e-government. The authors examine how e-government can facilitate a symbiotic relationship between the government and its citizens. ICTs aid this relationship and promote transparencies so that citizens can place greater trust in the activities of their government. If a government can manage resources more effectively by better understanding the needs of its citizens, it can create a sustainable environment for citizens. Having a national strategy on ICT in government and e-government can significantly reduce government waste, corruption, and inefficiency. Businesses, CIOs and CTOs in the public sector interested in meeting sustainability requirements will find this book useful.

Download or read book Setting Sail into the Age of Digital Local Government written by Tony E. Wohlers and published by Springer. This book was released on 2015-12-11 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Internet and related technologies have dramatically changed the way we live, work, socialize, and even topple national governments. As the Internet becomes increasingly pervasive across societies, we find more often that governments adopt Information Communication Technologies (ICTs) as part of their toolbox for facilitating efficient and citizen-oriented service delivery at all levels of government. Local governments across the major industrialized democracies have not been an exception to this trend and have set sail into the age of digital government. Closest to their citizens, towns and cities have adopted ICTs to facilitate electronic government (e-government). While research on local e-government functionality in terms of information dissemination, service delivery, and citizen engagement continues at an impressive empirical and methodological pace, gaps in our knowledge remain. Cross-national comparative research on local e-government that covers a wide range of municipalities in combination with in-depth case study analyses is lacking. Informed by a comparative case study approach, this book seeks to narrow that gap and offer practical policy solutions to facilitate local e-government. We do so by pursuing both a macro and micro perspective of e-government functionality in the federal republics of Germany and the United States and unitary France and Japan. The macro perspective focuses on the state and scope of e-government functionality across a large number of randomly selected municipalities of all sizes in these advanced industrialized countries. Based on a small sample of case studies, the micro perspective analyzes the successful implementation of e-government in Seattle (United States), Nuremberg (Germany), Bordeaux (France), and Shizuoka City (Japan).

Download or read book Digital Government and Achieving E Public Participation Emerging Research and Opportunities written by Rodríguez Bolívar, Manuel Pedro and published by IGI Global. This book was released on 2020-06-25 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: The development of social technologies has brought about a new era of political planning and government interactions. In addition to reducing costs in city resource management, ICT and social media can be used in emergency situations as a mechanism for citizen engagement, to facilitate public administration communication, etc. In spite of all these advantages, the application of technologies by governments and the public sector has also fostered debate in terms of cyber security due to the vulnerabilities and risks that can befall different stakeholders. It is necessary to review the most recent research about the implementation of ICTs in the public sector with the aim of understanding both the strengths and the vulnerabilities that the management models can entail. Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities is a collection of innovative research on the methods and applications of ICT implementation in the public sector that seeks to allow readers to understand how ICTs have forced public administrations to undertake reforms to both their workflow and their means of interacting with citizens. While highlighting topics including e-government, emergency communications, and urban planning, this book is ideally designed for government officials, public administrators, public managers, policy holders, policymakers, public consultants, professionals, academicians, students, and researchers seeking current research on the digital communication channels between elected officials and the citizens they represent.

Download or read book Developments in E government written by David Griffin and published by IOS Press. This book was released on 2007 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sets out to provide a critical evaluation of developments in e-government. This book examines the emerging area of e-democracy, in which technology is being utilized to provide a digital presence for the democratic processes of government. It is a synthesis of theoretical contributions and empirical investigations.

Download or read book Building Digital Government Strategies written by Rodrigo Sandoval-Almazán and published by Springer. This book was released on 2017-08-01 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides key strategic principles and best practices to guide the design and implementation of digital government strategies. It provides a series of recommendations and findings to think about IT applications in government as a platform for information, services and collaboration, and strategies to avoid identified pitfalls. Digital government research suggests that information technologies have the potential to generate immense public value and transform the relationships between governments, citizens, businesses and other stakeholders. However, developing innovative and high impact solutions for citizens hinges on the development of strategic institutional, organizational and technical capabilities. Thus far, particular characteristics and problems of the public sector organization promote the development of poorly integrated and difficult to maintain applications. For example, governments maintain separate applications for open data, transparency, and public services, leading to duplication of efforts and a waste of resources. The costs associated with maintaining such sets of poorly integrated systems may limit the use of resources to future projects and innovation. This book provides best practices and recommendations based on extensive research in both Mexico and the United States on how governments can develop a digital government strategy for creating public value, how to finance digital innovation in the public sector, how to building successful collaboration networks and foster citizen engagement, and how to correctly implement open government projects and open data. It will be of interest to researchers, practitioners, students, and public sector IT professionals that work in the design and implementation of technology-based projects and programs.

Download or read book Civic Responsibility and Higher Education written by Thomas Ehrlich and published by Rowman & Littlefield Publishers. This book was released on 2000-01-25 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: More than a century ago, John Dewey challenged the education community to look to civic involvement for the betterment of both community and campus. Today, the challenge remains. In his landmark book, editor Thomas Ehrlich has collected essays from national leaders who have focused on civic responsibility and higher education. Imparting both philosophy and working examples, Ehrlich provides the inspiration for innovative new programs in this essential area of learning.

Download or read book E Participation in Smart Cities Technologies and Models of Governance for Citizen Engagement written by Manuel Pedro Rodríguez Bolívar and published by Springer. This book was released on 2018-08-01 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book analyzes e-participation in smart cities. In recent decades, information and communication technologies (ICT) have played a key role in the democratic political and governance process by allowing easier interaction between governments and citizens, and the increased ability of citizens to participate in the production chain of public services. E-participation plays and important role in the development of smart cities and smart communities , but it has not yet been extensively studied. This book fills that gap by combining empirical and theoretical research to analyze actual practices of citizen involvement in smart cities and build a solid framework for successful e-participation in smart cities. The book is divided into three parts. Part I discusses smart technologies and their role in improving e-participation in smart cities. Part II deals with models of e-participation in smart cities and the organization issues affecting the implementation of e-participation; these chapters analyze the efficiency of governance models in relation to the establishment of smart cities. Part III proposes incentives to motivate increased participation by governments and cititzenry within the smart cities context. Written by an international panel of experts and practitioners, this book will be a convenient source of information on e-participation in smart cities and will be valuable to academics, researchers, policy-makers, public managers, citizens, international organizations and anyone who has a stake in enhancing citizen engagement in smart cities.

Download or read book User Centric E Government written by Saqib Saeed and published by Springer. This book was released on 2017-09-17 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides user studies and theories related to user-centered technology design processes for e-government projects. The book mainly discusses inherent issues of technology design implications, user experiences, and guidelines for technology appropriation. Ethnographic studies focusing on real life examples will enable readers to understand the problems in an effective way. Furthermore, the theories and results will help researchers and practitioners to handle these challenges in an efficient way. E-Government is about harnessing the information revolution to improve the efficiency of government processes and the lives of citizens. It aims at a citizen centered approach to governance through effective use of the Internet and Information and Communication Technologies (ICTs). E-Government promotes transparency and effectiveness of a government’s processes as well as citizens’ participation (e-participation) in the affairs of the government. Whereas E-government projects are huge undertakings for government departments, a user-centric approach requires citizens’ participation in the design and delivery of e government services. In both these respects, there are huge challenges and governments require long term commitment as well as correct planning and availability of financial resources to address them. System design for e-governmental applications is inherently a complex process. In successful e-government projects, appropriately designed technology infrastructure plays a pivotal rule. The technology appropriation process requires that e-government technologies should be in line with the work practices of end users, so that successful usage of these technologies can be realized. E-governmental systems which fail to take into account such human factors result in failure and wasting huge amounts of public money as well as a loss of confidence of the public in such technological infrastructures. It is highly important that citizens are enabled to have access to the appropriate information technology, have knowledge and skills to use the available technology, and have the positive commitment to affect the governments’ strategies. So, enabling citizens to effectively participate is much more difficult. This book addresses these inherent challenges and available opportunities with respect to user-centric e-government.

Download or read book E Government Adoption in Developing Countries written by Omar Al-Hujran and published by LAP Lambert Academic Publishing. This book was released on 2012-07 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: E-government is the use of information and communication technologies, especially the Internet and World Wide Web, to improve the efficiency, cost and quality of the government services and information provided to its stakeholders: citizens as well as businesses, employees and other government agencies. However, despite the governments' growing investment in electronic services, at both national and local government levels, e-government research results present evidence of low-level citizen adoption of e-government services.Therefore, this book aims to discuss issues related to e-government adoption in developing countries. Particularly, this book investigates citizen adoption of e-government and explores factors affecting the level of adoption of e-government services. Importantly, this book develops a conceptual framework that is based on previous literature of Technology Acceptance Model in order to examine the relationships between certain factors (government trustworthiness, culture and perceived public value) and citizen adoption of e-government services. Target audience for this book includes students, researchers and practitioners in the field of e-government.

Download or read book Digital Government written by Hsinchun Chen and published by Springer Science & Business Media. This book was released on 2007-11-22 with total page 765 pages. Available in PDF, EPUB and Kindle. Book excerpt: At last, a right up-to-the-minute volume on a topic of huge national and international importance. As governments around the world battle voter apathy, the need for new and modernized methods of involvement in the polity is becoming acute. This work provides information on advanced research and case studies that survey the field of digital government. Successful applications in a variety of government settings are delineated, while the authors also analyse the implications for current and future policy-making. Each chapter has been prepared and carefully edited within a structured format by a known expert on the individual topic.

Download or read book Technology Enabled Transformation of the Public Sector Advances in E Government written by Weerakkody, Vishanth and published by IGI Global. This book was released on 2012-06-30 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: Electronic Government is continually advancing in topics such as hardware and software technology, e-government adoption and diffusion, e-government policy, e-government planning, management, e-government applications, and e-government impacts. Technology Enabled Transformation of the Public Sector: Advances in E-Government is filled with original research about electronic government and supplies academicians, practitioners, and professionals with quality applied research results in the field of electronic/digital government, its applications, and impacts on governmental organizations around the world. This title effectively and positively provides organizational and managerial directions with greater use and management of electronic/digital government technologies in organizations. It also epitomizes the research available within e-government while exponentially emphasizing the expansiveness of this field.

Download or read book E Governance and Civic Engagement Factors and Determinants of E Democracy written by Manoharan, Aroon and published by IGI Global. This book was released on 2011-10-31 with total page 673 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Thia book examines how e-government facilitates online public reporting, two-way communication and debate, online citizen participation in decision-making, and citizen satisfaction with e-governance"--Provided by publisher.

Download or read book Transforming City Governments for Successful Smart Cities written by Manuel Pedro Rodríguez-Bolívar and published by Springer. This book was released on 2015-07-01 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: There has been much attention paid to the idea of Smart Cities as researchers have sought to define and characterize the main aspects of the concept, including the role of creative industries in urban growth, the importance of social capital in urban development, and the role of urban sustainability. This book develops a critical view of the Smart City concept, the incentives and role of governments in promoting the development of Smart Cities and the analysis of experiences of e-government projects addressed to enhance Smart Cities. This book further analyzes the perceptions of stakeholders, such as public managers or politicians, regarding the incentives and role of governments in Smart Cities and the critical analysis of e-government projects to promote Smart Cities’ development, making the book valuable to academics, researchers, policy-makers, public managers, international organizations and technical experts in understanding the role of government to enhance Smart Cities’ projects.

Download or read book Managing E Government Projects Concepts Issues and Best Practices written by Aikins, Stephen Kwamena and published by IGI Global. This book was released on 2012-01-31 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book collects the work of some of the best scholars and practitioners in the fields of e-government and project management, who explore how e-government projects can be managed, planned, and executed with effective project management techniques and methodologies"--Provided by publisher.

Download or read book Achieving Sustainable E Government in Pacific Island States written by Rowena Cullen and published by Springer. This book was released on 2017-02-17 with total page 437 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book analyzes the common set of obstacles to the development and integration of government Information and Communication Technology (ICT) projects and effective e-government initiatives in developing countries. It draws on the expertise and experience of more developed states in the Pacific, notably Australia and New Zealand, both highly rated in global rankings for e-government and active in a variety of e-government development projects across the region. There has been a general failure to identify priorities and align projects with local needs in ICT/e-government projects. Small Island Developing States (or SIDS) present a unique problem in terms of e-government. Not only do they suffer from a common set of barriers to ICT development such as their remoteness, geographical dispersion, moist tropical climates, largely rural populations, and lack of ICT capacity and infrastructure, but are also dependent on external agencies for investment, and must negotiate with powerful donors who have conflicting agendas. E-government is widely regarded as 'transformational', increasing efficiency, productivity, accountability, economic growth, and citizen involvement. But while the governments of SIDS are committed to harnessing ICTs for effective government and economic development, they face major challenges in establishing successful e-government initiatives, due to the problems outlined above, coupled with a lack of HR capacities and appropriate strategies and policies. Drawing on the experience of the states mentioned above, as well as regional quasi-governmental bodies, nongovernmental organizations (NGOs), aid agencies, and the private sector, the book will be of interest to researchers and students in the fields of e-government, public administration, political science, communication, information science, and social media.