Download or read book Introduction to Airline In Flight Service written by Colin C. Law and published by . This book was released on 2018-03-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written for students preparing for careers as flight attendants, this book focuses on the passenger experience of inflight service, covering operations and communication skills and how the cabin crew interacts with passengers at each phase of flight. Tens of thousands of travelers fly every day, and atypical situations are common--many of which are examined through the authors' first-hand experiences in airline management (and as a passenger). Behind-the-scenes details of flight attendants' duties are discussed, helping the student prepare for the excitement and challenge of this dynamic career. Instructors considering this book for use in a course may request an examination copy here.
Download or read book Introduction to Aviation Management written by Andreas Wald and published by LIT Verlag Münster. This book was released on 2010 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume provides an introduction to aviation management covering all major actors and processes, the fundamental structures, and the economic and regulatory background of the industry. It comprises contributions from experienced practitioners of the aviation industry and from scholars in that field.
Download or read book An Introduction to Airline Economics written by William E. O'Connor and published by Bloomsbury Publishing USA. This book was released on 2000-10-30 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fabric of the airline industry has continued to undergo remarkable changes since the 5th edition of this classic text was published in 1995. The industry has witnessed a series of mergers and a trend toward consolidation into fewer but larger airlines. Route patterns have been reconstructed around hub cities. In contrast to the early 1990s, which saw unprecedented operating deficits, the late 1990s have seen a swing to highly profitable operations, characterized by the forming of alliances among U.S. and foreign airlines. Revised substantially to cover these changes, this book is an excellent introduction to the economics of U.S. airline services, both domestic and international. A college level text suitable for students without a background in economics, this book is intended for such one-semester courses as Aviation Administration, Air Transportation, and Economics of Air Transportation. Enhancing the book's value, the volume includes self-testing questions for each chapter and an appendix covering the portions of the basic transportation statute—the former Federal Aviation Act—that are pertinent to the text. Focusing exclusively on airlines—and excluding private, military, and other types of flying—this book is the only college text dealing exclusively with the economics of U.S. airlines.
Download or read book A Flight Attendant s Essential Guide written by Colin C. Law and published by BrownWalker Press. This book was released on 2019-08-15 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Flight Attendant's Essential Guide is written for airline executives, university lecturers who specialize in the airline industry, and for undergraduate students preparing for a career as a flight attendant. Those working in passenger, aircraft, airport as well as general communications at an airport or aircraft can benefit from this book though a thorough understanding the responsibilities of flight attendants. This textbook primarily focuses on the passenger aspect of in-flight service, including operations and communication skills, and how flight attendants interact with passengers at each phase of a flight.
Download or read book Introduction to Aviation written by Fred Mabonga and published by AuthorHouse. This book was released on 2015-02-20 with total page 73 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a simplified explanation of what the aviation industry is all about. It deals by chapters with different sectors of the industry and explains the functions of the particular sector. The book can serve as an introduction to aviation for students taking up training in the aviation professions. It can also serve as an informative book for aviation enthusiasts or any other person interested in the basic concept of the aviation industry. The book is written in a basic simplistic factual way without the high technological terminology of the aviation industry, and it is therefore easy to understand. It makes interesting reading and easy to understand and follow. The book covers the historical events of aviation as well as the developments from the first flight and the technological advancements that have made aviation what it is today. Also covered is the role each sector of aviation plays in making up the big picture. It explains in simple terms different core professions in the aviation industry. It covers the core equipment used, with the aircraft at the center of it all. The aviation sectors covered in the book include aircraft manufacture, aircraft maintenance, aircraft operations, air traffic control, training, and how they all come to complement each other under the aviation regulations.
Download or read book AVIATION EXPLAINED written by HIMANSHU BANSAL and published by HIMANSHU BANSAL. This book was released on 2020-04-14 with total page 50 pages. Available in PDF, EPUB and Kindle. Book excerpt: Civil Aviation is one of the most important industries of the World. It connects people, countries and cultures together. This Book explains the Basics of Civil Aviation. It has been written in order to explain Civil Aviation to a layman. If you are someone who is looking to join & make a career in Civil Aviation, this may be the perfect Hand Book for you. People around the World travel with different Airlines and pass through different Airports. What they don’t realize is that a lot of work is required to make an airline successful. Illustrations and examples have been chosen carefully to explain every thing in simple terms. Civil Aviation is a Tough and Complicated Business. The Competition is high and Profit Margins very low. In fact, if an Airline reports a Profit of 5%, it is doing really well. In the past, we have had many Airline Companies opening and shutting down. This is due to the high probability of Airlines failing to survive. The reasons for failure may differ from Airline to Airline. Some may close down due to Financial Crunch, while some may be affected by the Political or Economic conditions in their country. When we travel, we don’t realize what all happens behind the scenes at the Airport. The Airline Ground Staff has a lot of responsibilities on their shoulders. With the help of Airport staff, they perform all their duties efficiently when you are busy shopping at Duty Free Retail. The aim of an Airline Business is to offer super quick services in an efficient and effective manner to attain Customer Delight.
Download or read book Introduction to the Air Transport System written by Milica Kalić and published by CRC Press. This book was released on 2022-09-29 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book provides deep insights into the operations and business of the air transport system, i.e., airlines, airports, and ATC/ATM (Air Traffic Control/Management). It reviews activities of the air transport operators, functions and processes, as well as the needs and requirements of users and customers in a simple and easy to understand way. A brief description of aviation history, the air transport system development and processes are followed by the elaboration of the aircraft’s elements, masses, payload-range diagrams, and balance. The fundamentals of airports and the ATC/ATM service providers and their contribution to the air transport system are also provided. Moreover, the most important elements in the airport and ATC/ATM system are examined, and the rules, regulations and simplified approaches to how these systems operate are described. The airlines play an important role in the air transport system as users of the airports’ and ATC/ATM service providers. Different business models are presented as well as the fundamentals of airline planning, operations and management (including passenger demand, market segmentation, scheduling, tariffs, alliances, and frequent flyer programs). Besides passenger transport, the book contains an overview and comprehensive guide of the air cargo transport by addressing the key issues such as: the current trends, market characteristics, unit load devices, cargo handling, air cargo documents, and transport of different kind of goods (perishable, live human organs, live animals, dangerous, heavy, etc.).
Download or read book Airline Operations and Management written by Gerald N. Cook and published by Taylor & Francis. This book was released on 2023-05-04 with total page 413 pages. Available in PDF, EPUB and Kindle. Book excerpt: Airline Operations and Management: A Management Textbook presents a survey of the airline industry, with a strong managerial perspective. It integrates and applies the fundamentals of several management disciplines, particularly operations, marketing, economics and finance, to develop a comprehensive overview. It also provides readers with a solid historical background, and offers a global perspective of the industry, with examples drawn from airlines around the world. Updates for the second edition include: Fresh data and examples A range of international case studies exploring real-life applications New or increased coverage of key topics such as the COVID-19 pandemic, state aid, and new business models New chapters on fleet management and labor relations and HRM Lecture slides for instructors This textbook is for advanced undergraduate and graduate students of airline management, but it should also be useful to entry and junior-level airline managers and professionals seeking to expand their knowledge of the industry beyond their functional area.
Download or read book The Global Airline Industry written by Peter Belobaba and published by John Wiley & Sons. This book was released on 2015-09-28 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: Extensively revised and updated edition of the bestselling textbook, provides an overview of recent global airline industry evolution and future challenges Examines the perspectives of the many stakeholders in the global airline industry, including airlines, airports, air traffic services, governments, labor unions, in addition to passengers Describes how these different players have contributed to the evolution of competition in the global airline industry, and the implications for its future evolution Includes many facets of the airline industry not covered elsewhere in any single book, for example, safety and security, labor relations and environmental impacts of aviation Highlights recent developments such as changing airline business models, growth of emerging airlines, plans for modernizing air traffic management, and opportunities offered by new information technologies for ticket distribution Provides detailed data on airline performance and economics updated through 2013
Download or read book Taking Flight written by National Research Council and published by National Academies Press. This book was released on 1997-03-14 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: The commercial aviation industry is a major part of the U.S. transportation infrastructure and a key contributor to the nation's economy. The industry is facing the effects of a reduced role by the military as a source of high-quality trained personnel, particularly pilots and mechanics. At the same time, it is facing the challenges of a changing American workforce. This book is a study of the civilian training and education programs needed to satisfy the work-force requirements of the commercial aviation industry in the year 2000 and beyond, with particular emphasis on issues related to access to aviation careers by women and minorities.
Download or read book Introduction to Aviation Careers written by Walter Zaharevitz and published by . This book was released on 1979 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Introduction to Air Law written by Pablo Mendes de Leon and published by Kluwer Law International B.V.. This book was released on 2022-08-11 with total page 573 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world of aviation has moved on rapidly since the appearance of the ninth edition of this pre-eminent resource five years ago. Those developments pertain to market access and market behaviour by air carriers, including competition, new perceptions of safety and security, among others, in relation to transparency of accident investigation and cybersecurity, case law in the area of airline liability, with new cases from the United States, product liability and insurance, the United Kingdom, and elsewhere, the growing importance of environmental concerns, the rights and obligations of passengers, also in the context of ‘unruly’ passengers, and innovative methods for financing aircraft. Special attention has been paid in this edition to regional integration movements, especially in Europe, affecting the mentioned subjects. The book’s extensive references to other sources in the field have been expanded and updated by the author and experts in specialised areas. The present edition addresses the following topics: the regulatory framework governing the operation of air services, including the principle of sovereignty in national airspace; the distinction between State and civil aircraft; dispute settlement in international civil aviation; economic regulation of international air transport services, including the establishment of air services agreements; inter-airline cooperation in the context of competition law regimes; liability of the various service providers, in particular airlines, and related insurance coverage; the promotion of safety standards; criminal acts affecting the safety of aviation; the role of international and regional organisations with particular reference to that of the European Union; liability of the aircraft manufacturer for equipment; and financial and security interests in mobile equipment. The many practitioners, officials, business people, and academics with a professional interest in aviation law will appreciate this new edition as one of the fundamental works in the field, and newcomers will discover an incomparable resource. This eleventh edition is ready to be of unmatched service to any practising member of the air law community anywhere in the world.
Download or read book A Practical Guide to Airline Customer Service written by Colin C. Law and published by BrownWalker Press. This book was released on 2018-04-16 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Practical Guide to Airline Customer Service is a textbook written for airline executives and undergraduate students who are preparing for a career in the airline service industry. Those working in similar functions and fields can also benefit from this book. This book primarily focuses on the importance of customer service in the airline industry. This includes basic airline operations and essential communication skills, and how airline service agents interact with passengers at every contact point of the travel process. A Practical Guide to Airline Customer Service is a must-read for those who seek a rewarding career in the airline industry.
Download or read book Guide to Hygiene and Sanitation in Aviation written by World Health Organization and published by World Health Organization. This book was released on 2009 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third edition of A Guide to Hygiene and Sanitation in Aviation addresses water, food, waste disposal, cleaning and disinfection, vector control and cargo safety, with the ultimate goal of assisting all types of airport and aircraft operators and all other responsible bodies in achieving high standards of hygiene and sanitation, to protect travellers and crews engaged in air transport. Each topic is addressed individually, with guidelines that provide procedures and quality specifications that are to be achieved. The guidelines apply to domestic and international air travel for all developed and developing countries.
Download or read book Introduction to Civil Aviation written by Nawal K. Taneja and published by Free Press. This book was released on 1987 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Introduction to the Air Transport System written by Milica Kalić and published by CRC Press. This book was released on 2022-09-29 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book provides deep insights into the operations and business of the air transport system, i.e., airlines, airports, and ATC/ATM (Air Traffic Control/Management). It reviews activities of the air transport operators, functions and processes, as well as the needs and requirements of users and customers in a simple and easy to understand way. A brief description of aviation history, the air transport system development and processes are followed by the elaboration of the aircraft’s elements, masses, payload-range diagrams, and balance. The fundamentals of airports and the ATC/ATM service providers and their contribution to the air transport system are also provided. Moreover, the most important elements in the airport and ATC/ATM system are examined, and the rules, regulations and simplified approaches to how these systems operate are described. The airlines play an important role in the air transport system as users of the airports’ and ATC/ATM service providers. Different business models are presented as well as the fundamentals of airline planning, operations and management (including passenger demand, market segmentation, scheduling, tariffs, alliances, and frequent flyer programs). Besides passenger transport, the book contains an overview and comprehensive guide of the air cargo transport by addressing the key issues such as: the current trends, market characteristics, unit load devices, cargo handling, air cargo documents, and transport of different kind of goods (perishable, live human organs, live animals, dangerous, heavy, etc.).
Download or read book An Introduction to the Economics of Air Transportation written by Thomas Hart Kennedy and published by . This book was released on 1924 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt:
