Download or read book The impact of integrated budget and expenditure system software implementation on costumer and end user satisfaction written by Emiru Dirbaba and published by GRIN Verlag. This book was released on 2014-08-23 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2014 in the subject Business economics - Business Management, Corporate Governance, grade: A, Wollega University (East Wollega Zone Finace and Economic Development Office), language: English, abstract: The aim of this thesis is to assess the impact of Integrated Budget and Expenditure system software implementation on customer and end user satisfaction. The study was conducted to evaluate the improvement made by implementing IBEX system and challenges that face the functionality of the IBEX system. In addition, the study tests the relationship between independent variables such as waiting time, cost saving, data accuracy and budget transparency and the dependent variables, customer and end user satisfaction. To achieve the objectives of the study, descriptive and explanatory type of research design was used through the sampling technique, purposive and stratified random sampling. Data was collected through questionnaires from 228 employees of East Wollega zone sectors and 37 end user of the IBEX system. In addition, focus group discussion was used among 37 end users of the IBEX system to gather related data. The data collected from the respondents were analyzed using statistical tools via reliability method, descriptive statistics and Spearman’s correlation. The finding shows that the independent variables data accuracy, budget transparency and cost saving are positively related with customer and end user satisfaction, while waiting time is negatively related to end user and customer satisfaction. Furthermore, the results also indicated that implementation of IBEX system allowed the organization to reduce its various cost and saved human energy. Finally, even though the IBEX system is implemented, not yet fully satisfy the needs of customer and end user. Therefore, the researcher gave recommendations on the parts that needs to add another features, and on the challenges that affect the functionality of the IBEX system during its operation.
Download or read book CONSUMER GOVERNMENT written by Douglas W. Ayres and published by Trafford Publishing. This book was released on 2012-03-12 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE MUNICIPAL BUSINESS SYSTEM VIA THE ART OF FULL DISCLOSURE The above titled Book is intended to change the way local governments do NOT do "business". It is predicated on and dedicated to an achieved fact: There is NO compelling reason why cities, counties and government special districts cannot be run better than private businesses are alleged to operate. Local Government can be superior! Further, there is no reason for municipal services to be gutted as is being done and advocated, and/or “outsourced” for ideological and unknown undocumented “cost-saving” reasons. It is time local government defended itself against massive misinformation and lack of supporting data. Cities can, and should be “run like a business”. This Book details the adaptation of corporate “line-of-business profit & loss” corporate accounting to municipal services. The MUNICIPAL BUSINESS SYSTEM, explained in detail in this Book, has provided billions of new revenues to 250+ governments. Better yet, those monies were retrieved from those improperly benefitting from tax-supported direct benefit services. Previously, influential persons and organizations were subsidized by taxes paid by everyone. By providing a highly detailed inventory of services, then full costing information for each to the public and their elected representatives, huge amounts of tax monies were repatriated. Those monies were diverted from those who should pay fees, and returned to pay for services provided to the community at large. Thus Police, Fire, EMS, parks, recreation, library, street maintenance, and agreed-to social services were resuscitated. Through the MUNICIPAL BUSINESS SYSTEM process the tax and fee-paying public is provided detailed full disclosure of revenue, cost-of-service, and quality information for the hundreds of local services provided by most cities and counties. And choice if, when, how, and quantity provided. Thus re-inventing the manner in which taxes are used and service levels defined. At last, there is a SYSTEM to utilize computerization capabilities fully to provide a rationale and reasons for not cutting municipal budgets or privatizing local services, and thus destroying local government, its protections and services. Importantly, taxes paid by all can be utilized solely to finance services benefitting ALL, not subsidizing just the few to retain special local service benefits solely for personal, corporate, or business purposes, at the expense of the community at large. The Author utilized his decades of experience and knowledge acquired in-the-trenches to develop, refine, and apply the MUNICIPAL BUSINESS SYSTEM. He now shares with others what was labored over for 40 years of development by a corps of dedicated municipal employees, and ultimately with a brilliant group of financial analysts and CPAs, who designed and implemented the detailed highly sophisticated but simply computerized MUNICIPAL BUSINESS SYSTEM. Then Ayres taught the "how" at three major universities for 15 years. The Book provides sufficient textual overview, explanation, specific illustrations, examples, and details to know and control the cost of all services throughout the entirety of local - and maybe even state - governments. Douglas W. Ayres, MPA, LLD spent eight years with the University of Chicago's National Governmental Center (PAS) conducting scores of consulting engagements around the U.S., Canada and in Venezuela. He served as Town Clerk/Assistant Town Manager of Salem, Virginia; City Manager of Melbourne, Florida (Cape Canaveral); City Treasurer/Assistant City Manager, then City Manager of Salem, Oregon. As City Manager of Inglewood, California he installed the computerized MUNICIPAL BUSINESS SYSTEM. As a USC Graduate School Professor he taught Public Finance for 15 years, and for 25 years spread the SYSTEM to 250+ local governments via consulting firms - DWA, Inc.; Management Services, Inc. (MSI); and Ayres & Ayres, Inc. On retirement, Revenue Cost Specialists (RCS) succeeded Doug, further developing the MUNICIPAL BUSINESS SYSTEM and its software as specifically presented and then dissected in CONSUMER GOVERNMENT VIA THE ART OF FULL DISCLOSURE. The book can be purchased for $17.48 at www.bookstore.trafford.com or at www.consumergovernment.com or in 81⁄2 x 11” spiral lay-flat for $40 from Douglas W. Ayres, 10 Thunder Road, Sedona, AZ 86351-9205 928/284-9306 or 928/202-0222 or FAX 928/284-1855 PM SHORT ARTICLE
Download or read book Right in the City Vol Ii written by Douglas W. Ayres and published by Trafford Publishing. This book was released on 2012-03-27 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: The follow-on volume to the Author's RIGHT IN THE CITY - A Dog's Tale (Volume I), continues with humorous, instructive, and downright frightening anecdotes, ranging from the United Nations, U.S. Congress, States, Provinces, other nations, and a wide variety of U.S. State and Local governments.
Download or read book Fundamentals of Public Budgeting and Finance written by Aman Khan and published by Springer Nature. This book was released on with total page 531 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Phoenix Without the Ashes written by Gary English and published by CRC Press. This book was released on 2024-11-01 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: The quality management revolution has resulted in considerable trial and error as well as frustration. Here is a book that explores why many management trends don't translate into process improvement. It recommends establishing a condition of "rationality" as a guide and measure for all organizational and quality improvement efforts. Instead of imposing radical new "breakthroughs", Phoenix Without the Ashes: Achieving Organizational Excellence Through Common Sense Management suggests an approach that fits with the normal routines and operations of an organization in a way that makes sense. Part One of this text discusses the nature of common sense, and of quality as a condition of organizational excellence. In Part Two, the elements that negatively affect quality improvement are explained from an operating management perspective. Part Three looks at the impediments to improvement set by organizational structures. Part Four discusses the relationship among leadership, motivation, and organizational excellence, and Part Five suggests a rational strategy for effective, enduring organizational improvement. Managers in every industry will benefit from the information provided in Phoenix Without the Ashes.
Download or read book Integrated Library Systems written by Desiree Webber and published by Bloomsbury Publishing USA. This book was released on 2010-08-19 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers everything you need to know about selecting and implementing the best integrated library system (ILS) for your library, whether you purchase and install it yourself or hire a consultant to assist you. This is the book you've been waiting for. Integrated Library Systems: Planning, Selecting, and Implementing is an all-inclusive guide to acquiring a new ILS. Detailed and practical, the book covers every step of the process, from cost-benefit analysis, to evaluating software, writing the request for proposal, and implementation and training. You'll learn about different types of integrated library systems—standalone, turnkey, hosted, software-as-a-service (cloud computing), and open-source—and how to assess your facility and staff to find the best fit. The book also covers evaluation of software and hardware; third-party add-ons, such as RFID; and writing successful budget proposals and justification statements. There is even specific, headache-saving advice on working with sales reps, such as the warning not to ever accept the statement: "The vendor will not be held accountable to the contents of the RFP." Even if you're working with a consultant, this book will help you understand the process and make informed decisions.
Download or read book Integrated Management Information Systems for Community Mental Health Centers written by National Institute of Mental Health (U.S.) and published by . This book was released on 1974 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Cost Effect written by Robert S. Kaplan and published by Harvard Business Press. This book was released on 1998 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cost and Effect is written for the general manager, and explains activity-based costing systems. It focuses on creating integrated, knowledge-based systems that provide managers with meaningful information, not just data.
Download or read book Financial Management Information Systems written by Cem Dener and published by World Bank Publications. This book was released on 2011-04-26 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: ?Financial Management Information Systems: 25 Years of World Bank Experience on What Works and What Doesn?t? was prepared as an updated and expanded version of the FMIS review report drafted in 2003, to highlight the achievements and challenges observed during the design and implementation of Bank funded FMIS projects since 1984.
Download or read book Integrated Performance Management written by Kurt Verweire and published by SAGE. This book was released on 2004-12-23 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Linking various disciplines and management functions, Integrated Performance Management provides the reader with a concrete framework to manage organizations successfully. The authors do not isolate a single strategy to manage performance. Instead, the book focuses on a range of strategies providing the reader with an introduction to each one. The concepts under analysis were developed through intense dialogue with business managers. While maintaining academic rigour, Integrated Performance Management presents ideas that students will find relevant outside of the classroom. Postgraduate and MBA students in a range of areas including strategy, accounting, finance, operations management, marketing, leadership and human resource management will find this book useful.
Download or read book OECD Public Governance Reviews Peru Integrated Governance for Inclusive Growth written by OECD and published by OECD Publishing. This book was released on 2016-11-30 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: This OECD Public Governance Review of Peru analyses key areas of public governance in Peru and identifies opportunities for improving the performance of the state in delivering better outcomes for all citizens.
Download or read book Public Financial Management written by Howard A. Frank and published by CRC Press. This book was released on 2006-01-13 with total page 836 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public Financial Management covers the five major pillars of this sub-discipline of public administration: context, public finance, retirement systems, performance measurement and budgeting, and international perspectives. This text offers practitioners information valuable in their day-to-day operations, while also providing students in public adm
Download or read book Budgeting for Local Governments and Communities written by Douglas Morgan and published by Routledge. This book was released on 2017-09-19 with total page 789 pages. Available in PDF, EPUB and Kindle. Book excerpt: Budgeting for Local Governments and Communities is designed as the primary textbook for a quarter or semester-long course in public budgeting and finance in an MPA programme. Many currently available texts for this course suffer from a combination of defects that include a focus on federal and state budgeting, a lack of a theoretical governance framework, an omission of important topics, and typically a lack of exercises and datasets for student use. Budgeting for Local Governments and Communities solves all of these problems. The book is exceptionally comprehensive and well written, and represents the efforts of veteran authors with both teaching and real-world experience. Key Features: Special Focus on Local Government Budgeting: focuses exclusively on budgeting at the local levels of American government, which are responsible for spending 40 percent of the taxes collected from citizens. Integration of Theory and Practice: teaching cases and chapters capture the "lessons learned" by professional practitioners who have extensive experience in making local public budgeting work on the ground. Polity Approach to Local Budgeting: presents an introduction to local budgeting as the central political activity that integrates the resources of the community into a unified whole. Budgeting is presented as governance work, rather than as a unique set of skills possessed by analysts and financial specialists. Legal, Historical, Economic and Moral Foundations of Local Government Budgeting: provides readers with an understanding of how the structures and processes of local budgeting systems are firmly tethered to the underlying core values, legal principles and historical development of the larger American federal, state and local political systems. Electronic Datasets and Budgeting Exercises: the text includes access to extensive electronic datasets and practice exercises that provide abundant opportunities for students to "learn through doing." Extensive Glossary and Bibliography: covers terms on the history and practice of local public budgeting.
Download or read book Full Committee Consideration of Reconciliation Recommendations and Hearing on Reprogramming Process and Procedures written by United States. Congress. House. Committee on Armed Services and published by . This book was released on 1987 with total page 1084 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Report on Financial Management Improvements written by United States. Joint Financial Management Improvement Program and published by . This book was released on 1992 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Catalog of Copyright Entries Third Series written by Library of Congress. Copyright Office and published by Copyright Office, Library of Congress. This book was released on 1979 with total page 1914 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book OECD Public Governance Reviews Paraguay Pursuing National Development through Integrated Public Governance written by OECD and published by OECD Publishing. This book was released on 2018-07-03 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: This review provides concrete recommendations to support public governance reform in Paraguay.
