Download or read book Inside Sales Management written by Mark Wilensky and published by 1st World Publishing. This book was released on 2006-10 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inside Sales Management is that rare business book which addresses the most challenging situations that managers encounter, often on a daily basis. Whether it's helping salespeople outgrow their fears and need for approval, eliminating excuse-making, powerful debriefing strategies, bottom-line interviewing techniques, bringing new hires up to speed quickly, win-win coaching - you'll find all these vital topics explored and explained with psychological insight and humor. In the second part of the book you'll learn sales psychology, from the points of view of managers, salespeople and even clients and prospects. The real world examples, role-plays and exercises enliven the strategies and make this a dynamic reading experience.
Download or read book Management Lessons from the Mayo Clinic PB written by Leonard L. Berry and published by McGraw Hill Professional. This book was released on 2008-05-31 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management Lessons from Mayo Clinic reveals for the first time how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. Service business authority Leonard Berry and Mayo Clinic marketing administrator Kent Seltman explain how the Clinic implements and maintains its strategy, adheres to its management system, executes its care model, and embraces new knowledge - invaluable lessons for managers and service providers of all industries. Drs. Berry and Seltman had the rare opportunity to study Mayo Clinic's service culture and systems from the inside by conducting personal interviews with leaders, clinicians, staff, and patients, as well as observing hundreds of clinician-patient interactions. The result is a book about how the Clinic's business concept produces stellar clinical results, organizational efficiency, and interpersonal service. By examining the operating principles that guide every management decision at this legendary healthcare institution, the authors Demonstrate how a great service brand evolves from the core values that nourish and protect it Extrapolate instructive business lessons that apply outside healthcare Illustrate the benefits of pooling talent and encouraging teamwork Relate historical events and perspectives to the present-day Mayo Clinic Share inspiring stories from staff and patients An innovative analysis of this exemplary institution, Management Lessons from Mayo Clinic presents a proven prescription for creating sustainable service excellence in any organization.
Download or read book Inside Management written by David Vickers and published by Springer Nature. This book was released on 2020-12-12 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: This pivot includes a series of inside ethnographic accounts and stories about managerial practices and processes, providing a critical account of managerial and HR practices. It seeks to advance thinking in the theoretical areas of strategy-as-practice (SasP), Actor-Network Theory, human resource management practices and safety as practice. Offering a unique insider insight to decision-making and strategy within an organization, the chapters demonstrate how practices are constructed and implemented for a range of systems and policies. Employing an ethnographic approach also gives an opportunity to assess the interpretation and deployment of procedures, policies and practices in order to control and achieve conformity to organizational goals. It satisfies a demand for richer descriptions of managerial practices in situ that can be used to challenge and critique traditional approaches, and guide researchers to apply an SasP and ANT perspective in other organizational settings.
Download or read book Inside Roman Libraries written by George W. Houston and published by UNC Press Books. This book was released on 2014 with total page 349 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inside Roman Libraries: Book Collections and Their Management in Antiquity
Download or read book Inside Management written by David Vickers and published by Palgrave Pivot. This book was released on 2021-12-27 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: This pivot includes a series of inside ethnographic accounts and stories about managerial practices and processes, providing a critical account of managerial and HR practices. It seeks to advance thinking in the theoretical areas of strategy-as-practice (SasP), Actor-Network Theory, human resource management practices and safety as practice. Offering a unique insider insight to decision-making and strategy within an organization, the chapters demonstrate how practices are constructed and implemented for a range of systems and policies. Employing an ethnographic approach also gives an opportunity to assess the interpretation and deployment of procedures, policies and practices in order to control and achieve conformity to organizational goals. It satisfies a demand for richer descriptions of managerial practices in situ that can be used to challenge and critique traditional approaches, and guide researchers to apply an SasP and ANT perspective in other organizational settings.
Download or read book Time Management from the Inside Out written by Julie Morgenstern and published by . This book was released on 2000 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Time management is a skill anyone can learn. Take control of your schedule, connect the activities of your daily life to your deepest big-picture goals, and live the life of your dreams. Julie Morgenstern shows you how.
Download or read book Inside the Mind of Toyota written by Satoshi Hino and published by CRC Press. This book was released on 2005-11-28 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of a Shingo Research and Professional Publication Award Toyota's sustained growth attracts the attention of economists and industrialists around the world eager to learn the secrets of Toyota's lasting success. In Inside the Mind of Toyota: Management Principles for Enduring Growth, Satoshi Hino examines the source of Toyota's strength: the fundamental thinking and management structures that lie beneath the creation of its famed Toyota Production System. From the perspective of a professional with 30 years experience in the auto industry, Hino presents a fresh and detailed analysis of Toyota's essential management system, from its very beginnings into the 21st century. The ultimate goal is not simply to mimic Toyota's formula, but to learn from it and, in doing so, surpass it. From the Translator's Foreword: Unlike most Toyota watchers, Hino urges us to set our sights not on replicating Toyota's success, but on surpassing it. This point is crucial, because it moves our attention away from slavish imitation of what is visible on the surface and challenges us to tap into deeper and more powerful mechanisms of excellence. This is not a cookbook and it is not 'Toyota Lite.' It deserves serious study, application and experimentation. Learn how Toyota thinks, Hino is telling us. Learn Toyota's strengths, make them your own and then exceed them. —Andrew Dillon,September
Download or read book Inside the Market for WAN Management Outsourcing written by Cynthia Fraser Gasman and published by Intl. Engineering Consortiu. This book was released on 2000-12 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Together with an analysis of the issues facing the market, this guide provides a thorough examination of the market opportunities and obstacles for outsourcing WAN services based upon a statistically valid survey of network and information technology (IT) managers. The report includes the results and analysis of more than 200 interviews with network and IT managers—including their perceptions of, willingness to use, and experiences with outsourcing and managed services. The report also analyzes the critical factors that anyone affected by outsourcing and managed services will need to address.
Download or read book Knowledge Management Practice in Organizations The View from Inside written by de Stricker, Ulla and published by IGI Global. This book was released on 2014-02-28 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge management can be a powerful tool if successfully implemented into an organizational structure. Uncovering the latest methods, tools, trends, and strategies in organizational knowledge management should be a priority for individuals working in a variety of industries. Knowledge Management Practice in Organizations: The View from Inside brings together industry experts to discuss the realities of knowledge management work in organizations. Examining the challenges associated with operational knowledge management, this work provides insight into the day-to-day practice of knowledge management in real-life settings. Organizational leaders and professionals, librarians, students, and researchers will find this publication to be an essential tool in understanding knowledge management implementation.
Download or read book Inside Energy written by Charles H. Eccleston and published by CRC Press. This book was released on 2011-12-07 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Informed by the authors’ extensive experience in helping organizations improve the performance of their management systems, Inside Energy: Developing and Managing an ISO 50001 Energy Management System covers how to apply each of the many requirements of the standard in a systematic and comprehensive manner. It discusses how converting an existing sub-optimal energy system into a state-of-the-art high quality one produces a demonstrably high return on investment. The book explores how to achieve energy performance targets and qualify for ISO 50001 registration. It helps you manage the skills, knowledge, and experience of the many experts who will participate in your organization’s Energy Management System (EnMS) policy, planning, and implementation. This book provides practical information for understanding and developing an ISO 50000 Energy Management System (EnMS), including clear and concise explanations of the standards and requirements. Building from chapter to chapter, it supplies comprehensive direction for developing, implementing, and managing an EnMS. The text also explains the relationship between ISO 9000 and 14000, and offers guidance for integrating EnMS concepts with existing organizational policies, processes, and procedures. It also offers additional guidance on methods available to management and energy teams when implementing the ISO 50001 requirements. The book takes readers through the steps that can transform existing energy management systems to far more effective ones that significantly reduce the costs of energy in the business’ bottom line. It includes perspectives on multinational and national energy and environment policies that will likely affect the cost of energy purchased in the world’s markets. Using the information found in this book, you can save your organization money by increasing energy efficiency and/or reducing and more effectively managing energy generation or usage. You can also reduce generation of greenhouse gas (GHG) emissions and promote improved public relations by demonstrating that the organization is taking measurable and tangible efforts (ISO 50001) to manage energy.
Download or read book Everything I Know About Business I Learned at McDonalds written by Adina Genn and published by McGraw-Hill Education. This book was released on 2015-03-20 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is it about McDonald's that has enabled it to produce more millionaires from within its ranks than any company in history? What earns the undying respect and loyalty of its franchisees, vendors, and 47 million customers served daily, from Moscow to Evansville to Rio de Janeiro? And how does it continue to expand its products, retool its image, and become more popular with each passing year? Few authors are as qualified to answer those questions as company insider Paul Facella. Beginning behind the counter at age 16, Paul literally grew up at McDonald's. From counter, to grill, to Regional Vice President, he has, over the course of his distinguished 34-year career, developed an intimate knowledge of the fast-food giant's management practices and culture. He's also forged personal ties to its legendary leaders, including founder Ray Kroc and CEOs Fred Turner, Mike Quinlan, Jack Greenberg, former President Ed Rensi, and current CEO Jim Skinner. Everything I Know Ab out Business I Learned at McDonald's delivers an up-close-and-personal look at a company where talent is cultivated and encouraged to thrive, from the individual restaurant to the corner office. With the help of in-depth interviews and “in their own words” commentaries from company executives, franchisees, and vendors, he explores McDonald's result-driven culture, and reveals the core principles, first laid down by founder Ray Kroc in 1955, that have successfully guided the company for more than five decades. Finally, Paul distills all that knowledge and experience into powerful lessons on teamwork, leadership, integrity, communication, and relationship building that you'll use to achieve stellar results in your company-whether your goal is to build an international business empire of your own, or just the best darned shop in town.
Download or read book Oversight of DOD s Management of Inside Information in the Acquisition Process written by United States. Congress. Senate. Committee on Governmental Affairs. Subcommittee on Oversight of Government Management and published by . This book was released on 1989 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Inside the Patent Factory written by Donal O'Connell and published by John Wiley & Sons. This book was released on 2011-01-31 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book is a coaching guide for anyone interested in intellectual property and those wanting to embark on or develop patent creation. It draws on the authors’ extensive experience and insights from change projects, management and leadership at Nokia. The book guides the reader through each stage of setting up a successful unit, inviting active involvement by asking vital questions about their needs and aims. Focusing on key issues and themes involved, it provides examples, diagrams and models to illustrate how they can be out in to practice. Critical chapters include the core activities of patent creation, possible organisational models, costs, quality and the comparison of external and internal allocation of tasks. Discussion concentrates on how to such define roles and responsibilities and the management techniques of external resources. The book encourages the reader to challenge their current organisational structure and strategy by introducing various methods and tactics that can be deployed when considering patent creation, then offering advice into the pros and cons of techniques and how such methods can be assessed. The book highlights how knowledge and innovation can be utilised and protected, which due to the increased importance of intellectual property rights, especially the use of patents, is essential for every business.
Download or read book The Internal Management of a Country Bank written by George Rae and published by . This book was released on 1874 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Inside Management Training written by Marian L. Salzman and published by Plume Books. This book was released on 1985 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Rip off written by David Craig and published by . This book was released on 2005 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Japan s Top Management from the Inside written by M. Yamada and published by Springer. This book was released on 1998-03-18 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: A challenge to superficial and mistaken assumptions about Japan's top management among foreign businessmen, such as Japanese management's supposed long-term outlook, slow decision-making, and strong desire for new technologies. The hard facts to destroy these myths is provided, based on interviews with managers in 100 top Japanese firms. Current Japanese management practice is placed in the context of the business relations developed to rebuild the shattered economy after World War Two, and the monumental changes which took place after the crash of the bubble economy in 1992. New scenarios for Japan's future are discussed and examined.
