Download or read book Strategic Management of Information Services written by Shiela Corrall and published by Routledge. This book was released on 2003-09-02 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: An in-depth analysis of strategic management concepts and techniques and how they can be usefully applied to the planning and delivery of information services. Offers practical guidance on the strategy process from appraisal and assessment through to implementation and improvement. Examines the environment in which planning takes place, and financial management issues.Annotated references to management and information service literature.Includes further reading and index. Sheila Corrall is the University Librarian at the University of Reading. She has worked as an information specialist, manager and consultant in public, and national academic libraries. At the British Library, her roles included policy and planning support to top management and responsibility for a portfolio of revenue-earning services in science, technology, patents and business information.

Download or read book Finance Budget and Management for Reference Services written by Ruth A. Fraley and published by Routledge. This book was released on 2019-12-06 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: The library budget, a topic of primary importance to the reference librarian, is thoroughly examined in this book, first published in 1988. Experts offer insightful suggestions for reference librarians to understand and take responsibility for budget issues, directly and indirectly. They address the ability to explain the budget - which actually entails explaining the collection, the services, and the process in place for managing the fiscal resources - a necessary skill for any reference librarian faced with looming budget cuts. Providing quality services on a limited budget is also explored. The contributors provide helpful essays on convincing the parent agency to provide adequate support, setting goals and priorities, generating revenue, and more.

Download or read book Reference and Information Services written by Melissa A. Wong and published by Bloomsbury Publishing USA. This book was released on 2020-05-04 with total page 765 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and information services with less emphasis on print and more emphasis on strategies and scenarios. Reference and Information Services is the go-to textbook for MSLIS and i-School courses on reference services and related topics. It is also a helpful handbook for practitioners. Authors include LIS faculty and professionals who have relevant degrees in their areas and who have published extensively on their topics. The first half of the book provides an overview of reference services and techniques for service provision, including the reference interview, ethics, instruction, reader's advisory, and services to diverse populations including children. This part of the book establishes a foundation of knowledge on reference service and frames each topic with ethical and social justice perspectives. The second part of the book offers an overview of the information life cycle and dissemination of information, followed by an in-depth examination of information sources by type—including dictionaries, encyclopedias, indexes, and abstracts—as well as by broad subject areas including government, statistics and data, health, and legal information. This second section introduces the tools and resources that reference professionals use to provide the services described in the first half of the text.

Download or read book Staff Management in Library and Information Work written by Peter Jordan and published by Taylor & Francis. This book was released on 2017-07-05 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: This standard text has been fully revised and updated for its fourth edition to reflect continuing technological changes, as well as issues such as social inclusion, lifelong learning and European employment legislation. Chapter 1 on the working environment has been completely rewritten. The present environment brings problems of staff motivation, de-professionalization and the loss of control: Chapter 2 reminds readers of basic motivation theories, now presented in a more logical sequence, and how to deal with such problems. Chapter 3 on workforce planning has been retitled Human Resource Planning and revised to take into account the modes of staffing appropriate for today's turbulent environment. Effective human resource planning requires excellent selection and recruitment procedures: best practice and developments in this area are explored in Chapters 4, Job Descriptions and Person Specifications, and 5, Recruitment and Selection of Staff. In Chapter 6 on staff appraisal more attention has been given to multi-rating approaches, such as 360° whereby different aspects of work can be assessed by different groups of people, and to appraisal of junior by senior staff. The last decade has seen increased emphasis on training and development to deliver high quality services in a climate of constant change. Chapter 7 has therefore been reordered and expanded in order to reflect new approaches and changes in this area. In Chapter 8, Staff Supervision and Interpersonal Skills, recent emphasis on leadership and counselling skills are reflected, as is the growing need to do more with less through enhanced time management and stress management techniques. With this new edition, this core guide brings professionals involved in managing library and information staff up to date with how to cope with the most pressing problems and challenges in today's fast-changing environment.

Download or read book Reference and Information Services in Health Sciences Libraries written by Medical Library Association and published by Metuchen, N.J. : Medical Library Association : Scarecrow Press. This book was released on 1994 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: General introduction to the field of health sciences librarianship for graduate students and a means of documenting the state of practice of health sciences librarianship.

Download or read book Serials and Reference Services written by Robin Kinder and published by Psychology Press. This book was released on 1990 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is one of the first books to address the problems of serials as they relate to the user, the reference librarian, and the library itself. Opening a crucial dialogue, serials librarians and reference librarians explore ways in which they can work together to make serials more accessible to the user. With this vital new book, public services librarians will gain a better understanding of the unique nature of serials, especially concerning their acquisition and cataloguing, and technical services librarians will gain a clearer view of the problems involved in interpreting the record for the user. Serials and Reference Services provides a wealth of information that will help the cataloguer who must create a record out of a dizzying change of titles, volumes, and frequency; the reference librarian who must interpret the record for the user; the bibliographer who must select titles; the manager who will be viewing the new formats for serials; and the administrator who needs an overview in order to pull disparate services together into a functioning whole. Automation is also explored and finally, a look at the core collection--newspapers, comic books, and poetry magazines--gives an eclectic ending to the volume. Tillie Krieger, Peter Hernon, David C. Heisser, David C. Taylor, and Laura Peritore are among the well-known contributors to the book.

Download or read book Creating a Successful E information Service written by Sheila Pantry and published by Scarecrow Press. This book was released on 2003 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: To be successful, information managers constantly need to reassess the effectiveness of their information services, and to ascertain whether they are delivering the services their users actually need. Given that information services can now transcend the restrictions of a particular physical location or specific opening hours, it is more essential than ever to take advantage of the opportunities afforded by new technologies. Through the use of case studies, this resource shows how to revamp an existing service, as well as how to create one from scratch. Key issues covered include: . Introducing the concept of the e-information service . What kind of an information service do you want to provide? . Where are the customers? . What kind of information do your customers need and in what formats? . Who needs to be involved in your plans? . Budgeting for your e-information service . Keeping in touch with your customers . Keeping one step ahead of your competitors. Also includes an illustrated glossary of sample electronic services and a list of further information sources. Regardless of the type or size of your organization, this reference will help broaden your horizons, as well as those of your users."

Download or read book Teaching Reference Today written by Lisa A. Ellis and published by Rowman & Littlefield. This book was released on 2016-06-09 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reference and Information Services, if it may still be referred to by this term, is an evolving outreach service in libraries. This is not only due to Google and the Internet, but also other technological advances afford users online access to a plethora of content, free and proprietary. This evolution has also caused a shift in the theories and practices (especially, core functions and values) of reference and information services as library schools seek greater alignment with practitioners and libraries on the forefront of these changes. As academics and practitioners work together to educate library students on the kinds of changes happening in reference and information services, they are rethinking their curriculum and assignments to incorporate real-world challenges adaptive to user needs. Likewise, libraries may work through their regional library consortia to plan professional development workshops or training sessions to teach new skills and methods of approach required for such changing services. Here’s a tool for library school instructors, library students, professional development instructors, and current librarians poised to change, which specifically addresses the pedagogy of reference and information services in flux. It will help answer questions such as: How may we better educate a new and current generation of reference and information service professionals, given the challenges they will likely encounter? What kinds of assignments could be devised to better promote active learning in a transformative field like reference and information services? What new approaches or theories could be applied to assist library professionals in meeting the informational needs of users?

Download or read book Handbook of Library Training Practice and Development written by Alan Brine and published by Routledge. This book was released on 2016-04-22 with total page 437 pages. Available in PDF, EPUB and Kindle. Book excerpt: Librarians must now work at a different level from that required 20 years ago, but the training available is not always appropriate or accessible to all. The authors of this volume have responded to this significant and continuing change within the profession by offering a much-needed guide to best practice for staff training and development in library and information work. This handbook addresses new aspects of service provision both in the UK and abroad, and provides an up-to-date review of the current developments that are becoming increasingly important to librarians through the influence of the electronic age and the widening of areas of professional involvement. The Handbook of Library Training Practice and Development will be invaluable to those responsible for the development of staff and line managers as well as providing a crucial insight into the information profession for anyone new to this career path or looking to develop their knowledge within it.

Download or read book Information Services written by United States. Department of the Air Force and published by . This book was released on 1956 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Reference and Information Services written by Richard E. Bopp and published by Bloomsbury Publishing USA. This book was released on 2011-05-23 with total page 768 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, Information Sources and Their Use, discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or licensed by libraries. A number of new authors are contributors to this new edition, bringing to their chapters their experience as teachers of reference and as practitioners in different types of libraries. Discussions of services in Part I integrate digital reference as appropriate to each topic, such as how to conduct a reference interview online using instant messaging. Boxes interspersed in the text are used to present scenarios for discussion, to highlight key concepts, or to present excerpts from important documents. Discussions of sources in Part II place more emphasis on designing effective search strategies using both print and digital resources. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources. Each chapter concludes with an updated list of additional readings to guide further study. A new companion website will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text.

Download or read book Reference and Information Services written by Kay Ann Cassell and published by American Library Association. This book was released on 2019-01-04 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including ethics, readers' advisory, information literacy, and other key aspects of reference librarianship;selecting and evaluating reference materials, with strategies for keeping up to date;assessing and improving reference services;guidance on conducting reference interviews with a range of different library users, including children and young adults;a new discussion of reference as programming;important special reference topics such as Google search, 24/7 reference, and virtual reference; anddelivering reference services across multiple platforms As librarians experience a changing climate for all information services professionals, in this book Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today's libraries.

Download or read book Monthly Checklist of State Publications written by Library of Congress. Exchange and Gift Division and published by . This book was released on 1918 with total page 600 pages. Available in PDF, EPUB and Kindle. Book excerpt: June and Dec. issues contain listings of periodicals.

Download or read book The Employer and the Employee written by Johnson F. Odesola and published by AuthorHouse. This book was released on 2019-12-30 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: As much as the Employer key to the growth of an organization, the Employee is critical to the success or failure of the business. Owners and Managers of businesses must acknowledge this fact. Like a livigin organism, businessses grow and as they do, more and more issues arise which must be strictly, promptly and properly addressed. This book examines some of these potential issues in turn and their practical implication o the business. It contains practical examples on how to overcome labour problems using systems and model letters developed for businesses. These systems and model letters include: - Hiring of Staff - Drawing up contract of employment - Payment of Staff - Training of Staff - Parting with Staff - Development and application of people-management skills for individuals. You will learn so much in this book!

Download or read book Resources in Education written by and published by . This book was released on 2001 with total page 760 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Framework and Overview for Establishing a Professional Capacity Building Program for Transportation Management and Traveler Information Services in Support of ITS Deployment written by and published by . This book was released on 1997 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Benchmark Survey of Selected Services Transactions with Unaffiliated Foreign Persons 1986 written by and published by . This book was released on 1986* with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: