Download or read book Managing Industrial Services written by Thomas Friedli and published by Springer Nature. This book was released on 2021-06-23 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: The increasing importance of industrial services and rapid digitalization towards smart and remote services pose opportunities as well as challenges to the manufacturing sector. This book provides a holistic understanding of industrial service management and guides companies into building capabilities and management practices for smart and remote services. By combining insights from research and practice, it offers a unique perspective on the core and enabling activities of manufacturing companies for growth in the service business. In essence, the first part covers action-based research findings regarding service strategy, organizational design, service innovation, service sales, services operations, and customer relationship management together with insights into value networks. The second part introduces outstanding practices from leading manufacturing companies in industrial and smart services. The book concludes with a summary of key messages and recommendations to navigate the landscape of industrial and smart service management successfully.

Download or read book Modern Industrial Services written by Shaun West and published by Springer Nature. This book was released on 2022 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book is an outcome of several years of research, practice, and teaching experience of the authors on the challenges that underpin the successful switch to services for manufacturing firms. Ideal for a student as well as a practitioner, the book describes the industrial services ecosystem, the barriers and challenges, and a roadmap for building service excellence. Curated cases are used to describe the current approaches in practice to overcome the barriers. The book also provides several tools, each with a short introduction, that the authors have used successfully in projects to help overcome the servitization barriers. Many of these tools are from management, design thinking, or service design. The service excellence roadmap is based on the development methodology and helps current and future business leaders to create their own individual roadmaps.

Download or read book An Introduction to Industrial Service Design written by Satu Miettinen and published by Routledge. This book was released on 2016-11-10 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service design has established itself as a practice that enables industries to design and deliver their services with a human-centred approach. It creates a contextual and cultural understanding that offers opportunities for new service solutions, improving the user experience and customer satisfaction. With contributions from leading names in the field of service design from both academia and international, professional practice, An Introduction to Industrial Service Design is engaging yet practical and accessible. Case studies from leading companies such as ABB, Autodesk, Kone and Volkswagen enable readers to connect academic research with practical company applications, helping them to understand the basic processes and essential concepts. This book illustrates the role of the service designer in an industrial company, and highlights not only the value of customer experience, but also the value of employee experience in creating competitive services and value propositions. This human-centred approach brings about new innovations. This book will be of benefit to engineers, designers, businesses and communication experts working in industry, as well as to students who are interested in service development.

Download or read book Job Descriptions for Industrial Service and Maintenance Jobs written by United States Employment Service and published by . This book was released on 1939 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Electric Rate Survey Rates for Eletric Service to Commercial and Industrial Costumers written by United States. Federal Power Commission and published by . This book was released on 1936 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book An Introduction to Industrial Service Design written by Satu Miettinen and published by Taylor & Francis. This book was released on 2016-11-10 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service design has established itself as a practice that enables industries to design and deliver their services with a human-centred approach. It creates a contextual and cultural understanding that offers opportunities for new service solutions, improving the user experience and customer satisfaction. With contributions from leading names in the field of service design from both academia and international, professional practice, An Introduction to Industrial Service Design is engaging yet practical and accessible. Case studies from leading companies such as ABB, Autodesk, Kone and Volkswagen enable readers to connect academic research with practical company applications, helping them to understand the basic processes and essential concepts. This book illustrates the role of the service designer in an industrial company, and highlights not only the value of customer experience, but also the value of employee experience in creating competitive services and value propositions. This human-centred approach brings about new innovations. This book will be of benefit to engineers, designers, businesses and communication experts working in industry, as well as to students who are interested in service development.

Download or read book Proceedings of the First Karlsruhe Service Summit Workshop Advances in Service Research Karlsruhe Germany February 2015 written by Goerlitz, Roland and published by KIT Scientific Publishing. This book was released on 2015-02-25 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Post industrial Labour Markets written by Thomas Boje and published by Routledge. This book was released on 2005-07-08 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: In nearly all OECD countries, the labour market has been in flux in recent decades. This book examines the labour markets and the institutional frameworks that condition their functioning in four different countries: Canada, the United States, Denmark and Sweden. Through a comparative study of these cases, the book discusses the nation-specific patterns that exist in a world that seems to become increasingly subject to common social and economic development.

Download or read book Employment Service Review written by and published by . This book was released on 1946 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Knowledge and Technology Integration in Production and Services written by Vladimír Marík and published by Springer. This book was released on 2013-06-05 with total page 545 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge and Technology Integration in Production and Services presents novel application scenarios for balanced distributed and integrated systems based on knowledge and up-to-date technology and provides a great opportunity for discussion of concepts, models, methodologies, technological developments, case studies, new research ideas, and other results among specialists. It comprises the proceedings of the Fifth International Conference on Information Technology for BALANCED AUTOMATION SYSTEMS in Manufacturing and Services (BASYS'02), which was sponsored by the International Federation for Information Processing (IFIP) and held in September 2002 in Cancun, Mexico.

Download or read book Federal Communications Commission Reports written by United States. Federal Communications Commission and published by . This book was released on 1968 with total page 1416 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Black Enterprise written by and published by . This book was released on 1991-06 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: BLACK ENTERPRISE is the ultimate source for wealth creation for African American professionals, entrepreneurs and corporate executives. Every month, BLACK ENTERPRISE delivers timely, useful information on careers, small business and personal finance.

Download or read book Reports of the Department of Labor 1913 1920 written by United States. Department of Labor and published by . This book was released on 1919 with total page 762 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Service Design for Emerging Technologies Product Development written by Umar Zakir Abdul Hamid and published by Springer Nature. This book was released on 2023-07-20 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: The productization of emerging technologies related to the Fourth Industrial Revolution (FIR) is now getting more attention across different industries. Compared to the previous industrial transformations that the world has seen which relied on mechanical innovations, the ongoing FIR is seeing software and data-driven products as the foundation. Apart from that, topics such as circular and sustainable economy as well as climate change are also disrupting the industrial ecosystem. For a viable and successful productization of emerging technologies, collaborations between interdisciplinary stakeholders are a necessity. One of the elements that has been identified to facilitate this collaboration is service design. This book aimed to provide comprehensive service design discussions for practitioners in different fields and sectors. The aim is to bridge the knowledge gap between experts in academia, business and product development, among many others, to provide a unified understanding of the importance of service design for the productization of emerging technologies. The book consists of an overview of emerging technologies product development and service design, as well as perspectives from different sectors of the industry. The book is expected to benefit multi-disciplinary researchers, practitioners and general audiences with interests in Service Design for Emerging Technologies.

Download or read book Asset Intelligence through Integration and Interoperability and Contemporary Vibration Engineering Technologies written by Joseph Mathew and published by Springer. This book was released on 2018-11-11 with total page 784 pages. Available in PDF, EPUB and Kindle. Book excerpt: These proceedings include a collection of papers on a range of topics presented at the 12th World Congress on Engineering Asset Management (WCEAM) in Brisbane, 2 – 4 August 2017. Effective strategies are required for managing complex engineering assets such as built environments, infrastructure, plants, equipment, hardware systems and components. Following the release of the ISO 5500x set of standards in 2014, the 12th WCEAM addressed important issues covering all aspects of engineering asset management across various sectors including health. The topics discussed by the congress delegates are grouped into a number of tracks, including strategies for investment and divestment of assets, operations and maintenance of assets, assessment of assets’ health conditions, risk and vulnerability, technologies, and systems for management of assets, standards, education, training and certification.

Download or read book Servitization in Industry written by Gunter Lay and published by Springer. This book was released on 2014-06-13 with total page 349 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book summarizes the “interim result” of the servitization activities in manufacturing industries. While the early literature on servitization tended to stress only its advantages, more recently, scholars have also started to refer to the challenges associated with servitization. This book attempts to give a balanced picture of servitization. The book is structured in four parts: Part I introduces the topic by presenting the most recent academic discussion about servitization and uses an empirical analysis to show the degree of servitization across Europe. The results of this analysis are then compared to the discussion in the literature. This comparison highlights the existing discrepancies between the rather euphoric literature and the more skeptical practical experience. The second and third parts attempt to explain these discrepancies by taking as a starting point the assumption that servitization recommendations have to consider the heterogeneity of the manufacturing sector and the capabilities of the provider. Part II presents articles which analyze the specific characteristics of different sectors with their barriers and potentials and presents frameworks for a successful servitization of the core sectors in European manufacturing industries which include, e.g. aeronautics, automotive, ICT, chemical industries, pulp and paper industries and different engineering sectors. Part III focuses on companies’ capabilities which are necessary for successful servitization. These include strategic management, marketing, organization, innovation, engineering, human resources, controlling, quality and networks. All the contributions in parts II and III add up to a detailed picture of servitization for sectors and functions and indicate the practical implications for enterprises in manufacturing industries. The fourth part concludes the book with a chapter summarizing the findings and giving an outlook of servitization in manufacturing industries, its challenges and future developments.

Download or read book Robotics Automation and Control in Industrial and Service Settings written by Luo, Zongwei and published by IGI Global. This book was released on 2015-09-10 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: ###############################################################################################################################################################################################################################################################