Download or read book The Dark Side of the Workplace written by Annette B. Roter and published by Routledge. This book was released on 2018-11-06 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: The workplace can be a hotbed of difficulty and incivility—from rumors spread about an individual, to the agonies of stress, to physical attacks and even death. Evidence suggests that not only does incivility have significant implications for employees, organizations and society, it is also on the rise. In recent years we have experienced increased acts of incivility in the workplace, social media and government positions. There is a direct correlation between uncivil behavior and financial outcomes for organizations. It is estimated that stress related to uncivil actions in the workplace costs organizations approximately $300 billion annually. The cost of personal implications for employees is often too high to calculate as individuals experience loss of reputation and significant psychological and physical distress. With the increased use of social media, individuals are experiencing incivility that crosses the boundary between their personal and professional lives. This book delves into the darker side of the workplace, discussing bullying, toxic work environments, corporate psychopaths, the struggles of stress, and more. It combines recent research and case studies to provide an understanding of these behaviors, and offers practical solutions on how to cultivate a healthy working environment.

Download or read book Mastering Civility written by Christine Porath and published by Hachette UK. This book was released on 2016-12-27 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.

Download or read book Workplace Abuse Incivility and Bullying written by Maryam Omari and published by Routledge. This book was released on 2015-10-05 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book bridges an existing gap in the literature relating to the study of workplace abuse, incivility and bullying. It provides broad perspectives to capture some of the diversity associated with the study of (negative) human behaviours using different methodological approaches, and in different cultural contexts. Studies in the area have grown in leaps and bounds over the last few decades. As we come to know more about the nature of these adverse behaviours, the reasons they happen, and the impact they have on individuals and beyond, new gaps in knowledge emerge. On one hand the paucity of research is assisting in better understanding and management of these negative behaviours, on another, generalised information without an appreciation of the context in which the behaviours unfold may be detrimental to the cause, especially given a globalised and multicultural world. Workplace Abuse, Incivility and Bullying presents findings from under-researched methodological, and unique cultural perspectives. Such an approach will allow us to gain deep insights into the diversity and complexities associated with perceiving, being subjected to, and experiencing negative behaviours at work. The book has applicability across a broad range of audience from academics through to practitioners, and even victims and suspected perpetrators.

Download or read book The Cost of Bad Behavior written by Christine Pearson and published by Penguin. This book was released on 2009-07-09 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why incivility at work is a bigger problem than you suspect In an accessible and informative style, Pearson and Porath examine the toll that bad behavior can have on otherwise well-functioning companies. And they reveal strategies that successful organizations are using to stop incivility before it takes hold. Whether it's a standoffish coworker or an arrogant boss, incivility at the office doesn't just affect the moods of a few employees; it hurts an entire company. Consider these statistics: 12 percent of all employees say they've left jobs because they were treated badly. Fortune 1000 executives spend roughly seven weeks per year resolving employee conflicts. And an astonishing 95 percent of Americans say they've experienced rudeness at work. Christine Pearson and Christine Porath examine the devastating toll that bad behavior can have on otherwise well-functioning companies. Combining their own scientific research with stories from fields as diverse as criminology, education, and psychology, they show how to spot the roots of incivility, rip them out, and create a culture of respect. They urge managers to stop making excuses, set a zero-tolerance policy, and lead by example. Bestsellers like The No Asshole Rule and The Power of Nice have shown the hunger for more civility at work; now The Cost of Bad Behavior shows exactly what to do about it.

Download or read book Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis written by Michael Leiter and published by Springer Science & Business Media. This book was released on 2012-10-25 with total page 93 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contemporary worklife builds upon a foundation for teamwork among skilled and dedicated people. Despite the utility of supportive working relationships and despite extensive consulting activity on leadership and team building, employees complain extensively about mistreatment by their bosses and colleagues. Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis presents a theoretic framework for considering the fundamental issues of group dynamics and individual psychology that lie behind this ongoing workplace incivility crisis. It contextualizes the need for belonging as a motivation that shapes expressed social behaviour and intensifies received social behaviour. Looking at cognitive elements as well as rudeness rationales that pertain to workplace incivility and its justification, this work maps social constructs, including the role of team leadership, that lead to setting implicit social norms. In addition to formulating a theoretical framework, Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis considers methods to address the dynamics that perpetuate incivility at work and actively points at setting an action agenda to evaluate their impact.

Download or read book Trust Your Canary written by Sharone Bar-David and published by . This book was released on 2015-05 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Trust Your Canary, popular speaker, consultant and writer Sharone Bar-David inspires managers to confidently identify, prevent and tame workplace incivility.

Download or read book Fast Facts on Combating Nurse Bullying Incivility and Workplace Violence written by Maggie Ciocco, MS, RN, BC and published by Springer Publishing Company. This book was released on 2017-07-28 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a wealth of proven anti-bullying resources for all nursing settings This pocket-sized, quick-access guide gives nurses crucial information they need to know to understand, identify, and effectively counter incivility, bullying, and violence in all nursing settings. Viewing nurse bullying as an institutional problem, this text expounds upon the ANA position statement, "Incivility, Bullying, and Workplace Violence" and includes definitions and statistics about nurse bullying, and what nurses at any level can do when faced with a bully. Delivered in an easy-to-read, bulleted format, this resource covers all aspects of bullying, including an overview of the problem; why nurses bully each other; a discussion and quantification of the cost and impact of bullying on individuals, the workplace, and the broader health care system. Four instructional case study chapters delineate the different forms bullying can take and how to handle them, and a "bully-proofing" chapter replete with such useful tools as a bullying checklist, a guide to "de-toxifying" the workplace, and an explanation of the ANA Code of Ethics related to bullying. Key Features: Addresses all facets of nurse bullying, from origins and manifestations to evidence-based interventions and prevention strategies Based on the hallmark ANA document “Incivility, Bullying, and Workplace Violence Contains 10 instructive case studies depicting common bullying scenarios Provides a wealth of anti-bullying resources for use in all nursing settings Offers overview and chapter objectives and Fast Facts in a Nutshell clinical pearls

Download or read book Counterproductive Work Behavior written by Suzy Fox and published by Amer Psychological Assn. This book was released on 2005-01-01 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: Counterproductive work behavior (CWB) encompasses a spectrum of actions that harm employees or organizations. These behaviors include bullying, emotional abuse, revenge, retaliation, mobbing, and aggression. This volume examines the conditions and events that contribute to CWB, as well as the steps organizations might take to combat it.

Download or read book The Dark Side of Organizational Behavior written by Ricky W. Griffin and published by John Wiley & Sons. This book was released on 2004-05-03 with total page 545 pages. Available in PDF, EPUB and Kindle. Book excerpt: In one comprehensive collection, The Dark Side of Organizational Behavior provides a framework for understanding the most current thinking on the negative consequences of organizational behavior. Written by experts in the field, the contributors to The Dark Side of Organizational Behavior focus on the causes, processes, and consequences of behaviors in organizations that have a negative effect on the organization and the people in them.

Download or read book Mistreatment in Organizations written by Pamela L. Perrewé and published by Emerald Group Publishing. This book was released on 2015-06-02 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: Volume 13 of Research in Occupational Stress and Well Being is focused on mistreatment in organizations. Mistreatment can be damaging to the individual as well as to the organization. This volume includes critical topics on customer mistreatment, aggression in the workplace, incivility, and workplace ostracism.

Download or read book HBR s 10 Must Reads on Emotional Intelligence with featured article What Makes a Leader by Daniel Goleman HBR s 10 Must Reads written by Harvard Business Review and published by Harvard Business Review Press. This book was released on 2015-04-07 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his defining work on emotional intelligence, bestselling author Daniel Goleman found that it is twice as important as other competencies in determining outstanding leadership. If you read nothing else on emotional intelligence, read these 10 articles by experts in the field. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you boost your emotional skills—and your professional success. This book will inspire you to: Monitor and channel your moods and emotions Make smart, empathetic people decisions Manage conflict and regulate emotions within your team React to tough situations with resilience Better understand your strengths, weaknesses, needs, values, and goals Develop emotional agility This collection of articles includes: “What Makes a Leader” by Daniel Goleman, “Primal Leadership: The Hidden Driver of Great Performance” by Daniel Goleman, Richard Boyatzis, and Annie McKee, “Why It’s So Hard to Be Fair” by Joel Brockner, “Why Good Leaders Make Bad Decisions” by Andrew Campbell, Jo Whitehead, and Sydney Finkelstein, “Building the Emotional Intelligence of Groups” by Vanessa Urch Druskat and Steve B. Wolff, “The Price of Incivility: Lack of Respect Hurts Morale—and the Bottom Line” by Christine Porath and Christine Pearson, “How Resilience Works” by Diane Coutu, “Emotional Agility: How Effective Leaders Manage Their Negative Thoughts and Feelings” by Susan David and Christina Congleton, “Fear of Feedback” by Jay M. Jackman and Myra H. Strober, and “The Young and the Clueless” by Kerry A. Bunker, Kathy E. Kram, and Sharon Ting.

Download or read book Code of Ethics for Nurses with Interpretive Statements written by American Nurses Association and published by Nursesbooks.org. This book was released on 2001 with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pamphlet is a succinct statement of the ethical obligations and duties of individuals who enter the nursing profession, the profession's nonnegotiable ethical standard, and an expression of nursing's own understanding of its commitment to society. Provides a framework for nurses to use in ethical analysis and decision-making.

Download or read book The Challenges of Academic Incivility written by Yariv Itzkovich and published by Springer Nature. This book was released on 2020-05-12 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book introduces readers with theory and empirical findings related to uncivil behaviour in academic settings and discusses its precursors, implications and remedies. In the first part, we define academic incivility, its manifestations and dimensions, while distinguishing between academic incivility and workplace incivility. We then discuss the prevalence of faculty incivility (FI) and students’ incivility (SI) in academic settings and focus on the dyadic relationships between faculty and students in the broader context of incivility in academia, with an added focus on faculty incivility. The second part introduces the main contributors to academic incivility. Personal factors, in this case, social-emotional competencies, and contextual factors, in this case, learning environments, are explored by combining up-to-date research data, personal stories and interviews with lecturers and students. A deep understanding of the precursors of academic incivility is critical to the examination of possible coping strategies within academic settings and elsewhere. In the third part, we explore the potential and practical remedies that can mitigate incivility in academic settings and, in particular, the enhancement of emotional and social competencies and the modification of learning environments.

Download or read book Workplace Ostracism written by Cong Liu and published by Springer Nature. This book was released on 2021-01-04 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace mistreatment is a burgeoning topic of interest, with the majority of workers having experienced it in some form. This book explores workplace ostracism and its negative effects on employee and organizational outcomes, such as employee attitudes, behaviors, and well-being. This edited volume defines workplace ostracism and examines how to differentiate ostracism from other type of workplace mistreatment, such as workplace incivility and interpersonal conflict. Among the questions it seeks to answer are: 1) what are the individual, relational, and contextual factors that influence employees’ workplace ostracism experiences; and 2) what constitutes ostracism in stigmatized populations, such as international students, immigrant workers, and older workers. Researchers in organizational behavior, I/O psychology, and the sociology of work will find this book to be a valuable resource.

Download or read book Mastering Community written by Christine Porath and published by Balance. This book was released on 2022-03-08 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the author of Mastering Civility, a thoroughly researched exploration of the impact and importance of building thriving communities, with actionable steps on how to create them in your work and broader life. In her powerful new book, Christine Porath explores how the rise of technology and modern workplace practices have fractured our communications yet left us always “on” digitally. Through now common practices like hot-desking and remote work (even without the added isolation of social distancing we experienced during the pandemic), our human interactions have decreased, and so too have our happiness levels. This lack of a “human factor” is sparking a crisis in mental health that will have repercussions for years to come, leaving people lonelier and making the bottom line suffer, too. What Christine has discovered in her research is that leaders, organizations, and managers of all stripes may recognize there is a cost, but have no idea as to implement the cure: Community. With her signature depth and grasp of research across myriad industries including business, healthcare, hospitality, and sports, Christine extrapolates from the statistics on the experiences of hundreds of thousands of people across six continents to show us the potential for change. Through sharing information about the community, empowering decision-making discretion and autonomy, creating a respectful environment, offering feedback, providing a sense of meaning, and boosting member well-being, anyone can help a community truly flourish. The applications are endless, the stories are positive and uplifting, and will inspire the reader to establish and grow their community—be it in the workplace or the PTA—and make it thrive.

Download or read book Incivility Among Nursing Professionals in Clinical and Academic Environments Emerging Research and Opportunities written by Green, Cheryl and published by IGI Global. This book was released on 2019-04-26 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Traditionally, nursing is acknowledged as a caring profession and is associated with advocating for others. However, incivility is increasingly occurring amongst nurses, both in the clinical and academic environments, and is causing affected nurses both psychological and physical harm. Incivility Among Nursing Professionals in Clinical and Academic Environments: Emerging Research and Opportunities provides emerging views and consequences surrounding workplace bullying in the healthcare profession including recognizing the signs and symptoms of incivility in the workplace, identifying ways in which affected nurses can seek help, and examining healthy methods of coping with the incivility. Featuring coverage on a broad range of topics such as human resources, therapy, and clinical nursing, this book is ideally designed for nurses, managers, healthcare workers and consumers, hospital and clinical staff, researchers, students, and policymakers.

Download or read book Do No Harm Applies to Nurses Too written by Renee Thompson and published by . This book was released on 2012-08-20 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: