Download or read book Consumer Response to Stockouts in Online Apparel Shopping written by Mijeong Kim and published by . This book was released on 2004 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Abstract: The primary goal of this research was to investigate how consumers respond to stockouts from the perspective of discrepancy-evaluation theory of emotion. This research consists of two studies employing a randomized experiment using a mock website simulating online apparel shopping. In a 2 (timing of notification about stockout: before or after) x 2 (item preference: not preferred or preferred) x 2 (frequency of stockout: once or twice) complete between-subjects factorial design, Study 1 examined: (1) the effects of timing, preference, and frequency of stockouts on negative emotion, (2) structural relationships among negative emotion, store image, decision satisfaction, and behavioral intent, and (3) the moderating role of timing, preference, and frequency on the process by which stockouts influence consumer response. Female college students (N=820) participated in the simulated online apparel shopping experiment for Study 1, in which they experienced a different level of stockouts as a function of timing, preference, and frequency of stockouts. In a one factor (managerial response) between-subjects design with four levels (standard, substitute, backorder, or financial response), Study 2 explored the effect of four retail management responses on consumer responses to stockouts. Female college students (N=234) participated in another simulated online shopping experiment for Study 2, in which they received one of the four managerial responses. The findings from Study 1 revealed: (1) main effects for timing, preference, and frequency on negative emotion; (2) three two-way interaction effects for timing, preference, and frequency on negative emotion; (3) the effects of negative emotion on perception of store image, decision satisfaction, and behavioral intent; (4) the effect of negative emotion on behavioral intent mediated by perceptions of store image and decision satisfaction; (5) the varied relationship between store image and behavioral intent as a function of timing, preference, and frequency; and (6) the varied relationship between negative emotion and store image, store image and behavioral intent, and decision satisfaction and behavioral intent as a function of three two-way interactions among timing, preference, and frequency. The findings from Study 2 showed the effect of managerial response on negative emotion, perceptions of store image, and behavioral intent.

Download or read book In this Issue Consumer Response to Online Apparel Stockouts written by Minjeong Kim and published by . This book was released on 2011 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Towards Understanding Consumer Response to Stock outs written by Katia Campo and published by . This book was released on 2000 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Industrial Engineering Management Science and Applications 2015 written by Mitsuo Gen and published by Springer. This book was released on 2015-05-18 with total page 1085 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume provides a complete record of presentations made at Industrial Engineering, Management Science and Applications 2015 (ICIMSA 2015), and provides the reader with a snapshot of current knowledge and state-of-the-art results in industrial engineering, management science and applications. The goal of ICIMSA is to provide an excellent international forum for researchers and practitioners from both academia and industry to share cutting-edge developments in the field and to exchange and distribute the latest research and theories from the international community. The conference is held every year, making it an ideal platform for people to share their views and experiences in industrial engineering, management science and applications related fields.

Download or read book New Trends in Image Analysis and Processing ICIAP 2019 written by Marco Cristani and published by Springer Nature. This book was released on 2019-11-05 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of five workshops and an industrial session held at the 20th International Conference on Image Analysis and Processing, ICIAP 2019, in Trento, Italy, in September 2019: Second International Workshop on Recent Advances in Digital Security: Biometrics and Forensics (BioFor 2019); First International Workshop on Pattern Recognition for Cultural Heritage (PatReCH 2019); First International Workshop eHealth in the Big Data and Deep Learning Era (e-BADLE 2019); International Workshop on Deep Understanding Shopper Behaviors and Interactions in Intelligent Retail Environments (DEEPRETAIL 2019); Industrial Session.

Download or read book Dissertation Abstracts International written by and published by . This book was released on 2005 with total page 858 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Advances in National Brand and Private Label Marketing written by Francisco J. Martinez-Lopez and published by Springer Nature. This book was released on 2020-05-13 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: This proceedings volume highlights the latest research presented at the 7th International Conference on Research on National Brand & Private Label Marketing (NB&PL2020, Barcelona, Spain). The topics covered include: retailing, private label portfolio and assortment management, marketing of premium store brands, using national brands to exclude (delist) and include, optimal assortment size, consumer store patronage, etc. Several contributions also focus on private label pricing and promotion, especially on the relative pricing of standard and premium private labels, and with regard to the national brands in the assortment. Further questions addressed here include: Should store brands be promoted? If so, what types of promotion should be used? How can private label penetration, especially premium private labels, best be dealt with? Are dual branding and coupons viable options?

Download or read book Demand Driven Material Requirements Planning DDMRP written by Carol Ptak and published by Industrial Press. This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "An intuitive proven planning and execution method for today's complex and volatile supply chains"--Cover.

Download or read book Reliability and Statistics in Transportation and Communication written by Igor Kabashkin and published by Springer Nature. This book was released on 2023-02-20 with total page 542 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reports on cutting-edge theories and methods for analyzing complex systems, such as transportation and communication networks and discusses multi-disciplinary approaches to dependability problems encountered when dealing with complex systems in practice. The book presents the most relevant findings discussed at the 22nd International Multidisciplinary Conference on Reliability and Statistics in Transportation and Communication (RelStat), which took place on October 20 – 21, 2022, in Riga, Latvia, in hybrid mode. It spans a broad spectrum of advanced theories and methods, giving a special emphasis to the integration of artificial intelligent concepts into reliability approaches.

Download or read book Dynamics of Consumers Dissatisfaction Due to Stock Outs written by Shelby Koos and published by . This book was released on 2018 with total page 39 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this paper, we quantify the effects that product stock-outs led consumer dissatisfactions have on consumer behavior. The study yields a practical solution that retailers could use to determine how a representative consumer is likely to respond to a stock-out situation and hence be proactive in relationship management. We also determine backorder costs that captures both the short term and long term effects of stock-outs and helps retailers in assortment planning. We use the concept of dissatisfaction and the theory of dissatisfaction dynamics to link past temporal patterns in stock-outs to the current dissatisfaction levels and its effects of consumer choice (substitution, postponement, and abandonment). The richness in consumer behavior and the variability in the dissatisfaction levels allow us to: (a) Confirm the existence of a nonlinear relationship between dissatisfaction and consumer behavior and even characterize it as an asymmetric S-shape; and (b) Develop realistic estimates of the backorder costs as a weighted sum of the probabilities of various consumer actions times the costs associated with each action.

Download or read book Yes We Have No Bananas written by Sarah Moore and published by . This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: When stockouts restrict consumers' freedoms, two independent responses can occur: product desirability, or a reactance-based increase in the desire for the unavailable option, and source negativity, or general frustration with the source of the restriction. In four studies, we provide a novel investigation of consumer responses to stockout-restoration and examine how these two forces combine to affect consumer responses after freedoms are restored. To do so, we investigate two moderators that influence the activation and strength of product desirability and source negativity, respectively: trait reactance and attributions. While all consumers experience source negativity in response to stockouts, only consumers high in reactance experience product desirability, leading to differential responses to stockout-restoration. Compared to an in-stock condition, high reactance consumers respond positively to stockout-restoration, while low reactance consumers respond negatively to stockout-restoration, in terms of store and product evaluations and store choice. However, when high reactants attribute a stockout to the store, thereby increasing source negativity relative to product desirability, they respond negatively to stockout-restoration.

Download or read book Retailing in the 21st Century written by Manfred Krafft and published by Springer Science & Business Media. This book was released on 2009-12-17 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: With crisp and insightful contributions from 47 of the world’s leading experts in various facets of retailing, Retailing in the 21st Century offers in one book a compendium of state-of-the-art, cutting-edge knowledge to guide successful retailing in the new millennium. In our competitive world, retailing is an exciting, complex and critical sector of business in most developed as well as emerging economies. Today, the retailing industry is being buffeted by a number of forces simultaneously, for example the growth of online retailing and the advent of ‘radio frequency identification’ (RFID) technology. Making sense of it all is not easy but of vital importance to retailing practitioners, analysts and policymakers.

Download or read book Strategic Shopper Marketing written by Georg August Krentzel and published by Routledge. This book was released on 2020-06-07 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Shopper Marketing provides a uniquely strategic perspective on the “anything, anywhere, anytime” retail revolution. Following the principles set out by leading global consultant Georg August Krentzel, a practitioner can connect shopper marketing principles with strategic concerns, aligning it with other disciplines like marketing, sales and distribution to connect their route to purchase with their route to market. Providing professionals with a theoretically well-founded understanding of shopper marketing, the book charts the history and development of shopper marketing and describes the newest developments and changes in the marketplace that impact how shoppers need to be activated to generate profitable sales and loyalty. The book presents a guideline with examples and numerous illustrations to develop successful shopper marketing strategies across different sales channels. Focused on practice, but with solid theoretical foundations, practical insights and methodologies, and enriched with examples, this book is ideal for marketing practitioners at strategic levels looking to integrate shopper marketing principles into their organization, as well as for those less experienced practitioners learning the principles, and those in marketing education.

Download or read book Channel Fulfillment Characteristics Retail Network Structure and Buy online shipfrom store Performance written by Daniel Fritzen Taylor and published by . This book was released on 2018 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: Buy-online-ship-from-store (BOSS) is a relatively new and increasingly popular omnichannel fulfillment strategy for retailers. Shipping from stores allows retailers the capability to offer in-store inventory to online customers. The combined inventory available in stores and their locations closer to the customer make them attractive for online direct-to-consumer order fulfillment. In three essays, we identify statistical-economies-of-scale benefits from this pooling technique across asymmetrical retail channels. Working with a retailer, we detect ship-from-store contributed store stockouts. We also examine consumer behavior in response to stockouts according to the channel of intended purchase. In the first study we use chance constrained analytical models and Monte Carlo simulation to demonstrate the distinctly different inventory pooling behavior caused network-wide when implementing buy-online-ship-from-store. The asymmetrical availability of inventory to online customers versus in-store customers allows for unique to omnichannel captive inventories within stores. When online demand is strong enough, all safety stocks can be redirected to online customers. Otherwise, safety stocks can remain stagnant in the stores. In our second study, we partner with an apparel retailer and distinguish the counter-phenomenon observed in essay one. We observe stores unevenly stocking out when contributing to online demand fulfillment. Using panel data from the 2016 holiday season, we utilize store-based fixed-effects models to show that assigning stores to fulfill local online demand where both channels have strong sales leads to uneven store stockouts across the network. By utilizing consumer experiments, our third study demonstrates that in-store customers are more likely to remain with the retailer and substitute for out-of-stock products. Online customers are more likely to leave the retailer to seek their exact desired product elsewhere. Mitigating strategies for the retailer are additionally examined. We recognize that BOSS can make more inventory available for online customers. Each essay expands the theoretical understanding of omnichannel fulfillment management. Buy-online-ship-from-store is currently being applied by many retailers. Our research is directly applicable in practice. We propose paths to expand the work we have contributed. This dissertation expands our understanding of inventory and stockout behavior regarding omnichannel fulfillment and its impact on retailers and consumers.

Download or read book Internet Marketing written by Alan Charlesworth and published by Routledge. This book was released on 2009 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Internet Marketing: A Practical Approach is a step-by-step guide to marketing using the internet. Concentrating on the operational and functional aspects of this dynamic area, the book is packed with tactical advice and real-life examples from those leading the field to help you succeed. Written as an accessible guide to equip you for the online element of any contemporary marketing role, Internet Marketing covers all the key topics, including search engine optimization and social media marketing, before moving on to consider the internet as part of an integrated marketing strategy. With real-world case studies to illustrate e-marketing in practice and exercises to help you analyse, plan and execute effective strategies within the workplace, this practical resource will prepare you to undertake internet marketing across a variety of organizations. More than just a book, this complete package features an associated website at www.alancharlesworth.eu/internetmarketing which hosts the case studies for the book, offers further tips and advice, and provides access to a wealth of extra material such as up-to-date references and web links.

Download or read book Logistics and Retail Management written by John Fernie and published by Kogan Page Publishers. This book was released on 2018-11-03 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Logistics and supply chains play a vital role in the overall success of retail management. This fifth edition of Logistics and Retail Management covers the major strides made in retail logistics and the challenges which remain, providing students and professionals with the current thinking and research in this strategic field. Including chapters on internationalization, corporate social responsibility (CSR), and green logistics, the book also explores examples from successful organizations such as Schuh and Tesco. Fully updated with the latest international developments and on-going changes in the field, Logistics and Retail Management, 5th edition is a multi-contributed collection from leading academics and practitioners and an expert editor team. The new edition also includes material on the luxury fashion industry and the logistical challenges of e-commerce. Logistics and Retail Management, 5th edition is the essential text for students of retail logistics and supply chain management.

Download or read book ICONISTECH 1 2019 written by Cecep Hidayat and published by European Alliance for Innovation. This book was released on with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first International Conference of Islam, Science, and Technology (ICONISTECH) 2019 is an annual event to bring researchers, academics, experts, and professionals in Science and Technology related to Industrial Revolution 4.0. In 2020, this event was held on July, 11-12th 2019 at Grand Tjokro, Bandung, Indonesia. The conference from any kind of stakeholders related to Mathematics and Its Application, Chemistry, Life Science, Physics, Applied Sciences, Agrotechnology, Computer Science, Electrical Engineering, Information Technology, Ethics in science and technology, Integrated Islam to Science and Technology. Each contributed paper was refereed before being accepted for publication. The double-blind peer-reviewed was used in the paper selection.