Download or read book Managing Your Library and its Quality written by Núria Balagué and published by Elsevier. This book was released on 2011-08-22 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasingly demanding new types of services. Thus the adoption of a quality management system helps each library in meeting the needs of the customers. This book covers some key ideas about how to approach the ISO 9001 standard in library terms, or any other information service unit. Managing Your Library and its Quality offers not only a useful approach to quality but it is also an excellent guide on how to manage knowledge within organisations and, a priori, thus should be utilised by the information professional. - Helps guide the implementation of a quality management system using ISO 9001, a standard widely and successfully used already in all types of organisations around the world - Translates the ISO 9001 standard to the terms and language used within the libraries - Presents a systematic approach to the quality management in libraries

Download or read book Librarianship and Information Work Worldwide 2000 written by Maurice Line and published by Walter de Gruyter GmbH & Co KG. This book was released on 2017-06-12 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Management Marketing and Promotion of Library Services Based on Statistics Analyses and Evaluation written by Trine Kolderup Flaten and published by Walter de Gruyter. This book was released on 2008-11-03 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rapid developments in information technology and media have resulted in increasingly diverse strategies for information retrieval by readers and users. The duty to cope with this phenomenon and to master the situation forms one of the biggest challenges facing libraries. In order to strengthen the awareness of the potential of tools for management and strategic planning, a two-day meeting was held under the auspices of IFLA's Management & Marketing Section in Bergen, Norway in August 2005. Managers of different types of libraries, researchers and educators from five continents shared their experiences with research methods, data collection, evaluation, performance measurement, best practice strategies and policies. This book contains their presentations in the form of full length articles.

Download or read book Gower Handbook of Library and Information Management written by Ray Prytherch and published by Routledge. This book was released on 2017-03-02 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Gower Handbook is an authoritative guide to both the traditional and newer aspects of library and information management. Edited by Ray Prytherch, it brings together the insight of a range of respected contributors, who offer advice on the management, storage, retrieval, analysis, marketing and delivery of information. The book begins with Part I analyzing the context and trends of the information world. In Part II, Strategy and Planning, the information environment is explored in more detail, with Chapters 3 and 4 presenting the main issues and principles of financial planning and strategic planning. Part III, The Service Infrastructure, looks at customer care, the role of performance measurement and research in service improvement, and the influence of copyright law in the delivery of information products to customers. Part IV, Managing Resources, includes five chapters on strategic management, information auditing, human resource management, preservation and disaster management. The last part of the Handbook, Part V, Access and Delivery, focuses on the potential of electronic systems with chapters on subject gateways and Z39.50, electronic publishing, intranets and new models of access and delivery. Each part of the Handbook begins with an introduction by the editor and the book concludes with a directory of organizations, including useful URLs, and a glossary. Flexibility and adaptability are crucial for information professionals if they are to maintain their skills at the right level to provide the services needed by both information-rich and information-poor. In this one book librarians from all backgrounds, information managers and officers, document and records managers, and network and Web specialists will find answers to a wide range of questions that confront them in their working day. The Handbook will become a standard reference on best practice for professionals and students. It will be of interest to information analysts, knowledge managers, and others, including publishers, involved in information maintenance and provision.

Download or read book TOTAL QUALITY MANAGEMENT written by Dr. Raj Bala Sharma and published by Lulu.com. This book was released on with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Library Information Science Abstracts written by and published by . This book was released on 2002 with total page 746 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Management of Library and Information Services at the University and State Library Saxony Anhalt written by Dorothea Sommer and published by . This book was released on 2000 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Librarianship and Information Work Worldwide 2000 written by Graham Mackenzie and published by . This book was released on 2000 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the 10 papers presented here, librarians, professors, and administrators discuss various aspects of librarianship, and consider the job of the librarian in a variety of institutions and contexts. Topics include: national, academic, and public libraries; document access and supply; national inform

Download or read book Harrod s Librarians Glossary written by Raymond John Prytherch and published by Gower Publishing Company, Limited. This book was released on 1995 with total page 722 pages. Available in PDF, EPUB and Kindle. Book excerpt: **** A standard reference since 1938, cited in BCL3 and Sheehy. The present edition sports a new subtitle to reflect the changing emphases of the information world. It also improves coverage in fields where previous editions were less than adequate, including archive work, records management, conservation and preservation, networking and computer terminology, and gives greater depth to the international perspective by inviting contributions from the US, Australia, and Japan. Distributed by Ashgate. Annotation copyright by Book News, Inc., Portland, OR

Download or read book Implementing BS EN ISO 9000 in Libraries written by Debbie Ellis and published by . This book was released on 1996 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Quality Management for Information and Library Managers written by Peter Brophy and published by Gower Publishing Company, Limited. This book was released on 1996 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book introduces the concepts of quality management to information and library managers and those in related service industries and suggests how the strengths of the quality movement can be harnessed by those working in the sector. The first part examines how quality management has developed in other areas with particular reference to services, and shows how Total Quality Management can contribute to improved performance and effectiveness. In the second part, quality management in the library and information sector is reviewed, with particular reference to mission, performance measurement and charters. The emphasis is on quality management as an holistic approach which needs to permeate all parts of the organization, whilst retaining the primary focus of meeting customer needs. There is an extensive bibliography of sources from both library and information services and other service, commercial and industrial backgrounds.

Download or read book Managing User centred Libraries and Information Services written by K. G. B. Bakewell and published by Burns & Oates. This book was released on 1997 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aims to encourage the development of libraries and information services which meet the needs of the user, and to promote the application of management methods which put users first. This edition has been substantially revised, and also contains practical management advice for other professions.

Download or read book Quality Systems Handbook written by David Hoyle and published by Elsevier. This book was released on 2015-08-11 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality Systems Handbook is a reference book that covers concepts and ideas in quality system. The book is comprised of two parts. Part 1 provides the background information of ISO 9000, such as its origin, composition, application, and the strategies for registration. Part 2 covers topics relevant to the ISO 9000 requirements, which include design control, internal quality audits, and statistical techniques. The text will be useful to managers, auditors, and quality practitioners who require reference in the various aspects of quality systems.

Download or read book Networking of Libraries written by IASLIC (Association). National Seminar and published by . This book was released on 1994 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Information Management in the Context of Fast Emerging Information Society written by and published by . This book was released on 1999 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: Papers presented at the XXII All India Conference of IASLIC.

Download or read book Managing Information written by and published by . This book was released on 2000 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Information Studies written by and published by . This book was released on 1998 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: