Download or read book Impact of Staff Engagement on Nurse Satisfaction retention and Patient Outcomes of Patient Satisfaction and NDNQI Indicators written by Dawn Marie Neuhauser and published by . This book was released on 2011 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Nursing Engagement written by Stacy Ann Andries and published by . This book was released on 2017 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nursing engagement has been linked to many outcomes in the nursing work environment such as patient safety, job satisfaction, increased productivity, patient satisfaction, and decreased patient mortality. The importance of nursing engagement also has been demonstrated to retain nurses. The nursing shortage in the United States emphasizes the need for nursing leaders to focus on staff retention. This project examined the relationship between nursing engagement and the metrics of nursing satisfaction, patient safety and satisfaction, nursing retention, and productivity. The specific problem identified was: In the perinatal services registered nurse population of a suburban Houston hospital, does the level of engagement (isolated by department) positively correlate with nurse retention, staff productivity, nurse and patient satisfaction, and patient safety when compared with nurses that are not engaged in their work during the first quarter of 2017? This project was based on the social exchange theory which proposes that employees receive benefit from the exchange of resources in order to deliver effective patient care. The project utilized a non-experimental, quantitative correlational methodology. Findings were consistent with literature for each department (n=90). The highest engagement and nursing satisfaction were observed to be in the pediatric department which also reported the highest productivity at 103% and retention with 0% turnover. Implications for this project demonstrated that focus on the engagement of nurses can result in increased productivity, increased patient satisfaction as well as improved quality care outcomes such as decreased falls.

Download or read book EXPLORING THE ASSOCIATION BETWEEN NURSE SATISFACTION AND PATIENT SATISFACTION written by Heather Mae Mallon and published by . This book was released on 2013 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: Statement of Problem With current health care reform and reimbursement rates becoming more dependent on patient satisfaction scores, there is a need to look at the impact of nurse satisfaction on patient satisfaction. Sources of Data CINAHL database, Google Scholar, PubMed, National Database of Nursing Quality Indicators (NDNQI) survey, HCAHPS patient satisfaction surveys Conclusions Reached No association was found between levels of nurse satisfaction and levels of patient satisfaction.

Download or read book Advanced Practice Palliative Nursing written by Constance Dahlin and published by Oxford University Press. This book was released on 2016-02-25 with total page 1386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advanced Practice Palliative Nursing is the first text devoted to advanced practice nursing care of the seriously ill and dying. This comprehensive work addresses all aspects of palliative care including physical, psychological, social, and spiritual needs. Chapters include: symptoms common in serious illness, pediatric palliative care, spiritual and existential issues, issues around the role and function of the advanced practice nurse (APN), reimbursement, and nursing leadership on palliative care teams. Each chapter contains case examples and a strong evidence base to support the highest quality of care. The text is written by leaders in the field and includes authors who have pioneered the role of the advanced practice nurse in palliative care. This volume offers advanced practice content and practical resources for clinical practice across all settings of care and encompassing all ages, from pediatrics to geriatrics.

Download or read book Nurse Retention Toolkit written by Lydia Ostermeier and published by HC Pro, Inc.. This book was released on 2008 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Meet your long-term retention goals with the more than 50 techniques included in the" Nurse Retention Toolkit." Use the retention methods that work and are appreciated by your nursing staff.

Download or read book Effects of Work Environments on Nursing and Patient Outcomes written by Nancy M. Purdy and published by . This book was released on 2011 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nurses are leaving the profession due to high levels of job dissatisfaction arising from current working conditions characterized by heavy workloads, limited participation in decision making and lack of development opportunities (Canadian Health Services Research Foundation [CHSRF], 2006a). To gain organizational support for workplace improvements and thereby improve nursing retention, evidence is needed to demonstrate the impact of the work environment on patient care. The purpose of this study was to determine the relationship between nurses' perceptions of their work environment and the quality and risk outcomes for both the patient and the nurse. Kanter's (1977, 1993) theory of structural empowerment guided the study. Empowering work environments for nurses were hypothesized to impact group processes and thereby work effectiveness as reflected in patient outcomes (patient satisfaction, therapeutic self care, falls and nurse-assessed risks). Empowering workplaces were also hypothesized to enhance the nurse's psychological empowerment and, in turn, engagement in empowering behaviours that lead to quality care and job satisfaction. A multi-level cross-sectional design was used to test the study model. Self-report surveys were used for a sample of nurses (n=679) and discharged patients (n=1005) affiliated with medical and surgical units from 21 hospitals in Ontario. Unit characteristics and falls data were obtained from existing hospital databases. Using multilevel structural equation modeling, the hypothesized model fit well with the data (2=21.074, df=10, CFI=.985, TLI=.921, RMSEA=.041, SRMR .002[within] and .054[between]). Empowering workplaces had positive effects on nurse-assessed quality of care and predicted fewer falls and nurse-assessed risks as mediated through group processes. These conditions positively impacted individual psychological empowerment which, in turn, had significant direct effects on empowered behaviour, job satisfaction and care quality. Theoretically, evidence supported the further evolution of structural empowerment theory to include group processes and empowered behaviour as mediators to various nurse and patient outcomes. The evidence from this study also reinforced the critical need to invest in improving nursing work environments for the benefit of patients and nurses. Theory-informed strategies for changes to the workplace have the potential to mitigate against projected nursing shortages and ensure a sustainable workforce to meet future demands for care.

Download or read book Registered nurse satisfaction and patient satisfaction as predictors of retention written by Linda Barnhart and published by . This book was released on 2004 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Nursing Quality Indicators written by American Nurses Association and published by . This book was released on 1996 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Implementing a Unit based Resource Nurse written by DeAnna Carroll and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many factors contribute to nurse satisfaction levels, which can impact productivity, effectiveness and patient care delivery. The Medical-Telemetry Unit has had a decrease in patient satisfaction, increase in staff member turnover and lower morale levels, within the last year. The purpose of this proposal is to study the relationship of implementing a Unit-Based Resource Nurse program with the factors related to improved nurse satisfaction. Such contributing factors noted were those of mentoring, support, staff member and patient safety, inter-professional collaboration along with break and meal coverage. A literature search was conducted to assist with identifying factors that contribute to nurse satisfaction, as well as data retrieved from patient satisfaction surveys, staff member time card reports and safety reporting systems. Staff member satisfaction will be evaluated with monthly surveys, over the course of three months. The nursing implications, of the implementation of this program, may improve staff member turnover, nurse engagement, improved inter-professional collaboration and may reduce caregiver fatigue. When these factors are considered, better patient outcomes may be produced.

Download or read book Effect of Transformational Leadership on Nurses Job Satisfaction Retention and Patient Fall Rates written by Onyeisi Stephen Ogbomeh and published by . This book was released on 2018 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: The lack of an effective leadership style has been recognized as a leading contributor of reduced job satisfaction and high employee turnover. In the health care sector, this has been shown to lead to negative patient outcomes. The purpose of this DPI project was to establish the relationship between leadership style and the nurses' job satisfaction and retention, and the patient outcome of falls reduction in a long-term care unit in Chicago. The clinical questions sought to determine how the transformational leadership (TL) style, through the intervention of education/training impacted the other variables. The independent variable was the implementation of TL, while the dependent variables included the nurses' job satisfaction, retention, and the patient outcome of reduction in falls. The project employed two theories; Jean Watson's theory of human caring and Patricia Benner's novice to expert nurse theory. The sample consisted of 30 nurses (N=30) from the facility who completed the pre and post-test surveys on the NWI-R questionnaire. Using the Statistical Package for Social Sciences (SPSS) for data analysis, the findings indicated that the perception of nurses towards their leaders and working conditions improved with TL. In the three months after implementation, the number of reported patient falls reduced from 38 to 13. The test for significance was p=0.888, indicating a positive correlation between the variables. The project recommended that health care organizational leadership should understand and adopt the characteristics of TL since it enhances nurses' morale and performance leading to job satisfaction, which may lead to an increase in retention, and may lead to improved patient outcomes.

Download or read book Significance of Magnet Recognition in Nurse Satisfaction and Retention written by Marisa Ratliff and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nurse turnover and low retention rates in the hospital setting are major problems relating to negative patient outcomes, patient satisfaction, and low nurse morale. Reasons for high turnover and low nurse satisfaction rates are diverse and multifactorial. Contributing factors include nurse burnout and fatigue, negative work environments, poor relationships with other healthcare providers, and decreased autonomy. A solution to this problem is the American Nurses Credentialing Center (ANCC) Magnet recognition program. This accreditation recognizes healthcare organizations that provide quality patient care, nursing excellence, and are innovators in nursing practice. Hospitals that achieve Magnet recognition have better nurse retention rates, decreased turnover, and increased overall nurse satisfaction. In addition, these hospitals have better patient outcomes and patient satisfaction. Evidence shows that the characteristics of Magnet designation, transformational leadership, structural empowerment, exemplary professional practice, and new knowledge, innovations, and improvements result in this increase in satisfaction levels. An evidence based practice program to achieve Magnet recognition in an organization must be supported by nurse leaders, staff nurses, and hospital administrators. The process is long, complex, and a great financial commitment. It requires all members to be fully involved and committed to change. Organizational change theory may be used to convince the organization to adopt change by presenting the benefits in a clear and concise manner with measurable outcomes. The implementation program created, Get Magnetized, will assist the institution in achieving Magnet recognition. Stakeholders should be involved in the implementation and evaluation processes. Ongoing evaluation is necessary to achieve and maintain the characteristics of Magnet recognition and the success of the program.

Download or read book The Impact of a Nurse Engagement Model Implementation on Patient Outcomes written by Karen Strauman and published by . This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: As key figures in health care today, nurses contribute greatly to the provision of safe, quality care delivery in the acute care setting. Increasing evidence indicates that patient outcomes are better in hospitals with good nurse work environments, including those with a professional practice model of care delivery. With health care organizations currently facing demanding competitive markets, multiple governmental regulations, various accreditations, financial stability, patient safety concerns, patient and family satisfaction, sustainable quality metrics, resource stewardship, and workforce issues such as turnover and shortages, it is imperative that organizations look to assuring they have a strong nursing workforce. Professional practice models give meaning to the care nurses deliver through nursing theory and guide nursing practice. Several studies suggest that increasing engagement can improve patient and nurse outcomes, thereby suggesting that professional practice model implementation may be a method to consider. The purpose of this project was to evaluate the effectiveness of a uniquely designed employee engagement implementation model for nursing and to explore its impact on patient outcomes and nurse engagement.

Download or read book Effect of Relationship based Care on Patient Satisfaction written by Paula M. Thomas and published by . This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "PICO (Population, intervention, comparison group, outcome) question: In hospitalized medical/surgical patients, what is the effect of relationship-based care on patient satisfaction compared to standard care? Over the past decade, the measurement of patient satisfaction has led to an increased appreciation of the significance of the patient experience, their expectations and perceptions of the care they receive. Patient satisfaction is no longer simply the "nice" or "right thing" to do if you have time. In the current highly competitive environment, it is a necessary business choice. Satisfied customers are loyal and may be counted on for repeat business or for recommendations of the hospital leading to increased revenue, market share, profitability, and better clinical outcomes. Patient satisfaction, patient safety, and clinical outcomes all go together to formulate the patient experience and should not be viewed separately. The author like other hospital nursing administrators plans to focus the care delivery model around the patient experience. The setting for this study is a 49 bed acute care community hospital. A relationship-based care delivery model, incorporating patient centered care and nurse caring will be implemented on a 36 bed medical/surgical unit. Staff on this unit has been delivering standard care based on a biophysical model emphasizing clinical diagnosis and treatment. Patient satisfaction scores have been below goal as have the scores on the HCAPHS survey. Patient satisfaction has become an important indicator of quality care and financial success of healthcare institutions. Hospital administrators are focusing their delivery of medical and surgical services around the patient experience. The importance of nurse caring behaviors and that nurse caring is an important predictor of patient satisfaction needs to be acknowledged (Dingman et aI., 1999). Satisfaction with nurse caring is a measure of organizational effectiveness in creating a caring environment and meeting patient's expectations. Patients' expectations are those responses that are situation specific, influenced by environmental factors, experience, and properties of the situation. Nurse socialization regarding caring behaviors and attitudes and displaying them is needed to have a service-oriented culture. The match between patient expectations of nurse caring and the caring actually received is expressed as patient satisfaction (Greeneich, 1993). No universal definition of caring exists but Watson (1985) defined caring as a fundamental value that guides nurses' ethical decision making and provides a basis for nurse caring actions. Nurses provide direct patient care and spend more time with patients than any other healthcare worker and therefore, need to be concerned about meeting patients' needs in a caring manner. In recent years, the model of patient care shifted from a standardized, one-size-fits-all to a patient-centered approach, with the aim of improving the quality of care (McLaughlin & Kaluzny, 2000). Patient-centeredness goes beyond clinical care and provides the patient with a very personal experience. Scalise (2003) notes the following eight dimensions that encompass a complete patientcentered experience: Access to care, continuity and transition to home, coordination of care, emotional support, information and education, involvement of family and friends, physical comfort, and respect for patient preferences. Patient-centered care has been defined as health care that establishes a partnership among practitioners, patients and their families (when appropriate) to ensure that decisions respect patients' wants, needs and preferences and solicit patients' input on the education and support they need to make decisions and participate in their own care (Kohn, Corrigan & Donaldson, 1999). The Institute of Medicine defined a model of patient-centered health care that includes six criteria for improving the quality of health care in the United States. ..." -- from Introduction.

Download or read book Patient Safety and Quality written by Ronda Hughes and published by Department of Health and Human Services. This book was released on 2008 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043)." - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/

Download or read book Maintaining Nurse Satisfaction and Nurse Retention written by Sandra L. Zellner and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The health care industry today is focused on providing the best possible care to patients. In order for outstanding and valuable care to be provided, the industry must recruit and maintain a strong nursing workforce. Nurse managers and nurse leaders play a critical role in recruiting, retaining, developing staff, and keeping nurses motivated to learn and provide the best possible care to their patients. Poor nurse satisfaction is known to have a direct impact on patient care. It also increases turnover, which has a huge financial impact on a department (Duffield, Roche, Blay, and Stasa, 2011). This paper will discuss how to acknowledge there is a problem and when management is linked as a contributing factor to nurse satisfaction and offers a proposed solution on what can be done to implement a change before turnover begins to become a problem. It will further discuss the components of the implementation plan, who it will affect, and details about the proposed change. Once the plan is implemented, the paper will outline an in depth evaluation plan that will assess the successes and failures of the proposal. Finally, a dissemination plan will consider ways to publish and distribute the implementation among key stakeholders, such as nursing leaders and managers. It will also discuss disseminating the plan within the nursing community. Research on the subject has been supported by an in-depth review of literature of various research articles, which include peer-reviewed articles and offer both qualitative and quantitative research views.

Download or read book The Relationship Between Job Satisfaction of Registered Nurses and Patient Satisfaction with Nursing Care in Acute Care Hospitals written by Kathi Kendall Sengin and published by . This book was released on 2001 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Relationships Between Nurses Job Satisfaction Patient Satisfaction and Patient Adherence to Care Provider Recommendations After Discharge from a Vetrans Administration Hospital written by Doris Claire Vahey and published by . This book was released on 2000 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: