EBookClubs

Read Books & Download eBooks Full Online

EBookClubs

Read Books & Download eBooks Full Online

Book I Want to Complain   An Alternative Guide to Customer Service

Download or read book I Want to Complain An Alternative Guide to Customer Service written by Peter Nuttall and published by Lulu.com. This book was released on 2011-09 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you got something to complain about? Have you been short changed? Have you complained and got nothing but hollow apologies? Are you due compensation? Then this book could help. With eight years experience in a customer management role for a multi-national retailer, Peter realised that it was the light-hearted, entertaining letters that received the most satisfactory resolutions. 'I want to complain' explains exactly what life is like on the other end of the call-centre telephone. The second section of the book contains a collection of genuine complaint letters along with their replies so you can see for yourself just how it works. Those companies written to include Marks and Spencer, Tesco, Asda and even Newcastle city council to get a parking ticket revoked - all with positive resolutions. 'I want to complain' hopes to put the 'fun' into refund and the 'jest' into goodwill gesture as it takes you on an entertaining and humorous journey into the world of customer services.

Book Diets Don t Work   An Alternative Guide To Weight Loss

Download or read book Diets Don t Work An Alternative Guide To Weight Loss written by Peter Nuttall B.Sc. and published by Lulu.com. This book was released on 2012-03-08 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you tried every possible diet and had no success? Have you managed to lose weight and then put it all back on again? Are you sick of fad diets that feel like nothing but hard work? Then you need 'Diets Don't Work: an alternative guide to weight loss' which outlines the simple yet effective 'I'm not on a diet - diet'. Sports Therapist Peter Nuttall B.Sc. explains what food is, why you need it and how your body uses it so you'll have a full understanding of how to change your lifestyle and eating habits to lose weight without compromising on the foods you enjoy. A diet is a regime, a quick fix, a program which can work for a short while but is not sustainable. Once the diet is broken, old habits creep back in and your weight begins to increase once more until you're back where you started. Weight loss can feel like a distant unachievable dream for a lot of people who seem to be on an endless treadmill of different fad diets, abstinence, hunger and unhappiness; but it doesn't have to be that way.

Book Customer Service For Dummies

Download or read book Customer Service For Dummies written by Karen Leland and published by John Wiley & Sons. This book was released on 2011-03-03 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Service For Dummies, Third Edition integrates the unbeatable information from Customer Service For Dummies and Online Customer Service For Dummies to form an all-in-one guide to customer loyalty for large and small businesses alike. The book covers the fundamentals of service selling and presents up-to-date advice on such fundamentals as help desks, call centers, and IT departments. Plus, it shows readers how to take stock of their customer service strengths and weaknesses, create useful customer surveys, and learn from the successes and failures of businesses just like theirs. Karen Leland and Keith Bailey (Sausalito, CA) are cofounders of Sterling Consulting Group, an international consulting firm specializing in quality service consulting and training for such clients as Oracle, IBM, Avis, and Lucent.

Book The New York Times Guide to Alternative Health

Download or read book The New York Times Guide to Alternative Health written by Jane E. Brody and published by Macmillan. This book was released on 2001-07-24 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains why people may choose alternative remedies and how to know they are effective or dangerous, and explores products and methods including mineral supplements, acupuncture, and meditation.

Book Cases on Tour Guide Practices for Alternative Tourism

Download or read book Cases on Tour Guide Practices for Alternative Tourism written by Yildirim, Gulsun and published by IGI Global. This book was released on 2020-06-19 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tour guides, a highly responsible group of professionals who are in direct communication with tourists traveling around the world, have a great impact on the proper promotion of the culture of countries, global peace, and tolerance. Additionally, they are also effective in the preservation of world natural heritage. Thus, the educational status of tour guides, as well as the characteristics and ethical values that they should possess, need to be examined on an international scale. In today’s world, where tourism demand is directed towards all types of tourism, practices in special interest tourism should be customized in order to ensure the highest level of service quality and cultural appreciation. Cases on Tour Guide Practices for Alternative Tourism provides emerging research exploring the theoretical and practical aspects of the occupational issues that surround tour guides and their applications within international tourism. Featuring coverage on a broad range of topics such as cultural education, specialized learning, and international business, this book is ideally designed for tour guides, travel agencies, tour managers, tour developers, heritage sites, museums, academicians, researchers, students, industry experts, and hospitality professionals.

Book The Small Business Owner s Guide to Alternative Funding

Download or read book The Small Business Owner s Guide to Alternative Funding written by Karlene Sinclair-Robinson and published by Karlene Sinclair-Robinson. This book was released on 2010-02 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Use of Alternative Funding in Today's Market is Crucial Our current national financial situation makes it even harder for small businesses to qualify for bank financing. Balancing the scale in this arena is vital, but will it even out for you? This handy book >is here to guide you through the maze of options that might be of benefit to your company. You'll better understand the various financial options available, and how to access them, including tips on: Personal Financing Peer-to-Peer Lending Microloans Asset-Based Loans Factoring and Accounts Receivable Financing Merchant Cash Advance Purchase Order Financing Equipment Lease Financing Commercial Real Estate Financing Venture Capital Financing You'll also find valuable information on getting your small business started and the basic principles every owner should know. Help make your business a success and know your options!

Book Winning with the Disability Discrimination Act  A Guide for Business

Download or read book Winning with the Disability Discrimination Act A Guide for Business written by British Standards Institute Staff and published by BSI British Standards Institution. This book was released on 2004-10 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides clear advice and guidance on implementing the provisions of the Disability Discrimination Act, including best practice advice, access audits, case studies, assessment and how to handle complaints. This comprehensive toolkit manual with CD-ROM is useful as a business resource for operational managers, company directors, and others.

Book Missing Pieces V  An alternative Guide to Canadian Post Secondary Education

Download or read book Missing Pieces V An alternative Guide to Canadian Post Secondary Education written by Denise Doherty-Delorme and published by Canadian Centre Policy Alternatives. This book was released on 2004 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book DIY Tel Aviv  Your Alternative City Guide 2023

Download or read book DIY Tel Aviv Your Alternative City Guide 2023 written by Shimrit Elisar and published by DIY Tel Aviv. This book was released on 2022-12-25 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Full of local knowledge and unique insights into Israeli life, DIY Tel Aviv is the city guide that starts where other guides end - no history lessons, no tourist traps, no hype! With this guide you'll cover the basics, but also easily discover the city's world-famous alternative scene. Underground clubs, punk venues, hole in the wall restaurants, and hipster cafés are all inside, plus many more locations, activities, and attractions not listed anywhere else. Get to know the real Tel Aviv, impress your friends and family with your superior knowledge, and have an amazing time in Tel Aviv with this opinionated, direct, and unapologetic guide.

Book The Alternative Medicine Cabinet  Your Reference Guide to All Natural Self Care

Download or read book The Alternative Medicine Cabinet Your Reference Guide to All Natural Self Care written by Dr. David Leader and published by Lulu.com. This book was released on 2015-06-30 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Alternative Medicine Cabinet is not just another book about diet or nutritional supplements. Instead, this is a reference book written in a way that will build a foundation of healthy understanding of basic dietary, nutritional and exercise principles. From this foundation, specific nutritional approaches and products will be outlined to empower you, the naturally health-minded individual, to restore and maintain the health and wellness of yourself and your loved ones. The Alternative Medicine Cabinet will prove to be your go-to source for natural self-care answers. It is your Alternative Medicine Cabinet.

Book Practically Pagan   An Alternative Guide to Health   Well being

Download or read book Practically Pagan An Alternative Guide to Health Well being written by Irisanya Moon and published by John Hunt Publishing. This book was released on 2020-11-27 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: You are precious. Your body is precious. Your mind is precious. Your heart is precious. With your actions, with your connection to yourself, you create a foundation that can weather all that comes before you. Perhaps you have been told otherwise. Perhaps you have believed otherwise, that somehow, some way, you are less than worthy of love and care. Perhaps you know you are worthy of love and care and beauty, but need to be reminded or given permission. I want to tell you that your health, your well-being is valuable. And the actions you take to care for your beautiful self are a gift and a sacred prayer of intention. Welcome to Practically Pagan - An Alternative Guide to Health & Well-being in which we will encounter ways to care for our health and explore strategies to support ourselves as magical and powerful beings. An Alternative Guide to Health and Well-being is the second volume in an exciting new lifestyle series from Moon Books, which offers body, mind and planet-friendly alternatives for everyday tasks.

Book Dr  Rosenfeld s Guide to Alternative Medicine

Download or read book Dr Rosenfeld s Guide to Alternative Medicine written by Isadore Rosenfeld, M.D. and published by Ballantine Books. This book was released on 2011-09-21 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here, at long last, is an unbiased look at alternative medicine by a distinguished and experienced clinician with an open mind. Ignoring the name-calling and turf wars among various health care factions, Dr. Isadore Rosenfeld, a professor of clinical medicine and author of several bestselling books (including Doctor, What Should I Eat? and The Best Treatment), turns his erudition to examining the field of alternative medicine. Based on in-depth research, and written with his trademark wit and candor, Dr. Rosenfeld reviews the track records of dozens of the most widely-used alternative therapies. He discusses such diverse approaches as hypnosis, acupuncture, chelation, homeopathy, reflexology, aromatherapy, applied kinesiology, hydrotherapy, oxygen therapy, fasting, Ayurvedic medicine, use of medicinal herbs, craniosacral therapy -- and more. For each approach, Dr. Rosenfeld describes how it is used, the theories on which it is based, how much scientific evidence exists to support claims for it, and, most important for the health consumer, whether it actually works. Dr. Rosenfeld calls it as it is, including a delicious description of how to tell a quack from a legitimate practitioner. This is an eye-opening and entertaining approach to a controversial subject of vital interest to everyone. You will find many surprises in these pages. Read the excerpt for just some of the ways alternative medicine can and cannot work for you.

Book Practically Pagan   An Alternative Guide to Planet Friendly Living

Download or read book Practically Pagan An Alternative Guide to Planet Friendly Living written by Mabh Savage and published by John Hunt Publishing. This book was released on 2022-03-25 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Practically Pagan – An Alternative Guide to Planet Friendly Living, Mabh Savage brings Pagan paths and green living together. Mabh Savage explores the connections between environmentalism and paganism, shedding light on the small but powerful changes individuals can make to live a planet-friendly lifestyle.

Book Census Catalog and Guide

Download or read book Census Catalog and Guide written by United States. Bureau of the Census and published by . This book was released on 1989 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes subject area sections that describe all pertinent census data products available, i.e. "Business--trade and services", "Geography", "Transportation," etc.

Book The Complete Guide to Business Analytics  Collection

Download or read book The Complete Guide to Business Analytics Collection written by Thomas H. Davenport and published by FT Press. This book was released on 2012-10-14 with total page 1615 pages. Available in PDF, EPUB and Kindle. Book excerpt: A brand new collection of business analytics insights and actionable techniques… 3 authoritative books, now in a convenient e-format, at a great price! 3 authoritative eBooks deliver comprehensive analytics knowledge and tools for optimizing every critical business decision! Use business analytics to drive maximum value from all your business data! This unique 3 eBook package will help you harness your information, discover hidden patterns, and successfully act on what you learn. In Enterprise Analytics, analytics pioneer Tom Davenport and the world-renowned experts at the International Institute for Analytics (IIA) bring together the latest techniques, best practices, and research on large-scale analytics strategy, technology, implementation, and management. Using real-world examples, they cover everything from building better analytics organizations to gathering data; implementing predictive analytics to linking analysis with organizational performance. You'll find specific insights for optimizing supply chains, online services, marketing, fraud detection, and many other business functions; plus chapter-length case studies from healthcare, retail, and financial services. Next, in the up-to-the-minute Analysis Without Paralysis, Second Edition, Babette E. Bensoussan and Craig S. Fleisher help you succeed with analysis without getting mired in advanced math or arcane theory. They walk you through the entire business analysis process, and guide you through using 12 core tools for making better decisions about strategy and operations -- including three powerful tools covered for the first time in this new Second Edition. Then, in Business and Competitive Analysis, Fleisher and Bensoussan help you apply 24 leading business analysis models to gain deep clarity about your business environment, answer tough questions, and make tough choices. They first walk you through defining problems, avoiding pitfalls, choosing tools, and communicating results. Next, they systematically address both “classic” techniques and the most promising new approaches from economics, finance, sociology, anthropology, and the intelligence and futurist communities. For the first time, one book covers Nine Forces, Competitive Positioning, Business Model, Supply Chain Analyses, Benchmarking, McKinsey 7S, Shadowing, Product Line, Win/Loss, Strategic Relationships, Corporate Reputation, Critical Success Factors, Driving Forces, Country Risk, Technology Forecasting, War Gaming, Event/Timeline, Indications, Warning Analyses, Competitor Cash Flow, ACH, Linchpin Analyses, and more. Whether you're an executive, strategist, analyst, marketer, or operations professional, this eBook collection will help you make more effective, data-driven, profitable decisions! From world-renowned analytics and competitive/business intelligence experts Thomas H. Davenport, Babette E. Bensoussan, and Craig S. Fleisher