Download or read book Human Resource Management in the Airline Industry The Example of Star Alliance written by Sarah Wilson and published by GRIN Verlag. This book was released on 2005-07-10 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2005 in the subject Leadership and Human Resources - Miscellaneous, grade: 1,0, Friedrich-Alexander University Erlangen-Nuremberg (WISO), course: Internationales Management, language: English, abstract: The aim of this thesis is to explore Human Resource Management (HRM) in the passenger business of the airline industry, and in particular, the potential for standardisation of HRM in airline alliances, by using the example of Star Alliance . A first analysis immediately highlights that the area of HRM continues to be individually managed by Star Alliance’s member airlines. EATON (2004, p. L) makes the assumption, “I doubt very much if Star Alliance is sufficiently cohesive to lead to significant changes, let alone convergence, in HRM practices”. This belief is to be explored. This thesis will have four main objectives. The first objective is to identify potential benefits and costs to the alliance that could be associated with a standardised HRM-policy . These advantages and disadvantages will be grouped according to the six L’s (learning, leaning, leveraging, linking, leaping, and locking out), as defined by PREECE (1995) (see 3.1). Secondly, the author would like to use a theoretical model, the integration-responsiveness grid of PRAHALAD/DOZ (1986; 1987), to capture the pressures, which make the strategies of standardisation or individualisation critical. This model will be applied to the airline industry, and to an organisational (Star Alliance), and functional (HRM) context (see 3.2). The third objective is to analyse the extent to which the members of Star Alliance apply standardised, as apposed to individualised HRM instruments in reality, and to consider whether Star Alliance airlines are increasingly or decreasingly standardising the HRM-field (see 3.3). Finally, the author would like to discus the reasons to explain the findings of section 3.3 (see 3.4).
Download or read book Globalization and Human Resource Management in the Airline Industry written by Jack Eaton and published by . This book was released on 2000 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Risk Management and Corporate Sustainability in Aviation written by Triant G. Flouris and published by Routledge. This book was released on 2016-04-08 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sustainability factors should be considered by managers like any other business risk issue; these factors are expected to have a substantial impact on corporate management. Air transport corporations need a strong sustainability management framework to effectively manage economic, environmental and social risks to achieve their corporate sustainability objectives, and to meet their stakeholders' demands. This book offers a new Enterprise Sustainability Risk Management (ESRM) model to fulfill these requirements. In the model presented, the triple bottom line (TBL) agenda is incorporated into the companies' sustainability management. ESRM deals with the environmental, social, and ecological risks as well as the strategic, economic, operational, and threat risks of companies. The best corporate sustainability strategies and management approaches require the consideration of all corporate risks in both a holistic and systematic way. Flouris and Kucuk Yilmaz present an effective way to manage sustainability risks via a new, well-designed, integrated, dynamic and flexible framework. It introduces an opportunity for turning risks into potential corporate advantages. Risk Management and Corporate Sustainability in Aviation is addressed to professionals, students and researchers within air transportation business management and risk management.
Download or read book Readings and Cases in International Human Resource Management written by Sebastian B. Reiche and published by Taylor & Francis. This book was released on 2023-08-15 with total page 585 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition of Readings and Cases in International Human Resource Management is a classic edited textbook, taking account of recent developments in the international human resources management (IHRM) field, such as the pandemic, the role of diversity, equity, and inclusion, as well as climate change. It includes a range of key readings that are essential for understanding the field and contextualizes each one with a selection of real-life case studies that demonstrate their meaning and impact in practice. The book aims to sensitize the reader to the complex human resource issues that exist in the global business environment. To that end, it strives to publish “tried and true” readings and cases that provide stimulating and intellectually challenging material and are written in ways that engage both the student and the instructor. Key features include: New readings and case studies that account for recent changes in the field, positioned alongside “tried and true” material Integration of contemporary themes such as remote working, digitization, sustainability, and social issues throughout the book An expanded introductory chapter, new discussion questions, and consistent pedagogy throughout Supplemental tutor support material, additional cases, and teaching notes to enhance instructors’ abilities to use the readings and cases with their students Bringing together well-known contributors and field experts into one encompassing text, this textbook is ideal for any class in international human resource management, international organizational behaviour, or international business. This seventh edition is thoroughly updated to enable students to understand the complexity of human resource issues in the post-pandemic era of global, remote, and technology-mediated working.
Download or read book The International Journal of Human Resource Management written by and published by . This book was released on 2010 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Human Resource Management and Occupational Health and Safety written by Carol Boyd and published by Routledge. This book was released on 2004-03-01 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Occupational Health and Safety (OHS) is a complex area which interacts widely with a broader spectrum of business interests and concerns. To date OHS has been confined to the periphery of Human Resource Management (HRM), where its role, influence and importance have been overlooked. This text sets out to reposition OHS in HRM and business agendas. This book unravels the complex range of factors affecting OHS policy, practice and outcomes. These factors are then placed into context within the international airline, call centre and nuclear power industries. The author presents a wide range of primary and secondary research in order to offer an accessible framework for OHS in contemporary occupational settings. This book will be essential reading for students, practitioners and professional academic audiences who seek a broader understanding of the relationship and interaction between HRM principles, policies and practices and OHS.
Download or read book Management in the Airline Industry written by Geraint Harvey and published by Routledge. This book was released on 2007-10-30 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Civil aviation pilots present a peculiar challenge for management as they wield considerable industrial power. Based on original research, this book examines the impact of human resource management on airline pilots in recent years.
Download or read book Digitalization and the Impacts of COVID 19 on the Aviation Industry written by Kurnaz, Salim and published by IGI Global. This book was released on 2022-04-08 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the 21st century, digital technologies have become an indispensable part of our lives due to the speed and convenience they provide. The digitalization trend has accelerated after the initial outbreak of the COVID-19 pandemic. Many businesses are taking measures to adapt and do business in a world where everything from teamwork, teaching, sales, and customer service is done remotely. Aviation companies, hit particularly hard by the pandemic due to huge declines in passenger and freight demand, must focus on the use of digital technologies to regain organizational success. Digitalization and the Impacts of COVID-19 on the Aviation Industry presents the relationship between the aviation industry and digitalization. It studies the effects of digitalization and the COVID-19 pandemic on the aviation industry. This publication offers both empirical and theoretical information to analyze the future of the aviation industry. Covering topics such as aviation education, corporate communication, and marketing challenges, this book is an essential resource for researchers, academicians, students and educators of higher education, government officials, leaders in the aviation industry, marketing managers, and communications specialists.
Download or read book Comparing internally consistent Human Resources HRM at Airport Express Train AET Oslo Norway and Southwest Airlines SA Dallas TX USA written by Waseem Rauf and published by GRIN Verlag. This book was released on 2016-08-02 with total page 9 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research Paper (undergraduate) from the year 2016 in the subject Business economics - Personnel and Organisation, grade: 65, University of Bedfordshire, course: MBA - Leading People in Organisations, language: English, abstract: In today’s competitive world of business, its very crucial and necessary to maintain the employees within the organisation and make sure that they are committed to work. This is very important because retaining employees within organisations has become frightening for many organisations. This report has focused on 2 different companies namely Southwest Airlines (SA) and Airport Express Train (AET) where both the companies are operating in the travel sector. SA is an airline company based in USA whereas AET is an express train operating between Airport and Oslo, Norway. Both the companies were very different with regards to the size, age, ownership, competitive strategy, national context and labour laws. But eventually both the company achieved their competitive strategy and succeed through the application of High Performance Work System (HPWS). The report was concluded where a critical analysis of the companies was carried out in relation to theories. SA and AET both were successful in their businesses throughout their past, but there needs to be some recommendation made in order for them to grow themselves and improve on flaws. Finally, recommendation on how to achieve the competitive advantage through employees were suggested to continue their success in the future.
Download or read book Up in the Air written by Greg J. Bamber and published by Cornell University Press. This book was released on 2013-07-15 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: "And you thought the passengers were mad. Airline employees are fed up, too-with pay cuts, increased workloads and management's miserly ways, which leave workers to explain to often-enraged passengers why flying has become such a miserable experience."—The New York Times, December 22, 2007 When both an industry's workers and its customers report high and rising frustration with the way they are being treated, something is fundamentally wrong. In response to these conditions, many of the world's airlines have made ever-deeper cuts in services and their workforces. Is it too much to expect airlines, or any other enterprise, to provide a fair return to investors, high-quality reliable service to their customers, and good jobs for their employees? Measured against these three expectations, the airline industry is failing. In the first five years of the twenty-first century alone, U.S. airlines lost a total of $30 billion while shedding 100,000 jobs, forcing the remaining workers to give up over $15 billion in wages and benefits. Combined with plummeting employee morale, shortages of air traffic controllers, and increased congestion and flight delays, a total collapse of the industry may be coming. Is this state of affairs inevitable? Or is it possible to design a more sustainable, less volatile industry that better balances the objectives of customers, investors, employees, and the wider society? Does deregulation imply total abrogation of government's responsibility to oversee an industry showing the clear signs of deterioration and increasing risk of a pending crisis? Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore such questions in a well-informed and engaging way, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental Airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service, labor relations policies that avoid long drawn-out conflicts in negotiating new agreements, and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles.
Download or read book Special Issue HRM in the Airline Industry written by Jody Hoffer Gittell and published by . This book was released on 2010 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Human Resource Management Practices in an Airline Industry written by Dr. Julius B. Bertillo and published by . This book was released on 2013 with total page 14 pages. Available in PDF, EPUB and Kindle. Book excerpt: This paper aims to highlight the management strategy of the British Airways to redirect its short, medium and long-term strategic plans along enhancement of its customer service through a rationalized recruitment, selection, training and promotion processes. British Airways is one of the largest, most progressive and quality-based airline in the world servicing primarily Europe and the North American continents. One of the strongest components of the airline is its human resource management practices, considered among the best practices in recruitment, selection, training and promotions systems. People look up to this system to generate one of the most intensive training modules in customer service. The strength of the training program of the British Airways is the stringent standards required in the hiring processes, contributing to the distinct British Airways quality of customer service unequalled in the industry. However, this proves to be at great cost to the airline. Excellent training brings a better competitive edge of the human capital, but this triggers transfers to competitors with better offers. Moreover, the British Airways need to look deeper in its pockets to subsidize the rising cost of training, development and promotions systems. However, the strategic direction in these areas will likely focus on the diversification of the pool of candidates among the most preferred feeder countries. This will provide relatively cheaper manpower but with equally strong character-based standards of qualifications. Searching can be expanded to other Commonwealth countries and host countries with flight reciprocities. Diversification is expected to gain benefits for the workforce and the company itself.Hence, British Airways is in the thick of its journey towards its expanded existence through the human resources management strategy in an airline industry globally. Enhancing the human resource management processes is a road map towards this end.
Download or read book HR Strategy written by Paul Kearns and published by Routledge. This book was released on 2010-08-31 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: With a huge proportion of any organization’s expenditure invested in human resources and economic pressures demanding that companies become leaner than ever, it has never been more important for HR professionals to think and act strategically to turn their people planning into profit. Focusing on HR as a key driver of competitive advantage and sustainable success, HR Strategy, second edition, demonstrates how to create a winning human resource strategy by predicting the results you expect to see and developing a workable, measurable plan for managing human capital. All of this requires an ability to tap into the needs of individual employees to unleash their maximum value. This concise, easy-to-read text takes a practical, how-to approach, covering both the wide-angle theory and the day-to-day practice. This new edition includes: Updated case studies to demonstrate how strategies work in different organizational contexts Thorough revision throughout to incorporate the latest theories, developments, tools and measures Increased focus on the questions you need to ask about how your organization is configured, its values and principles, and what changes can be made from the ground up
Download or read book Southwest Airlines written by G. Saxena and published by . This book was released on 2004 with total page 15 pages. Available in PDF, EPUB and Kindle. Book excerpt: Texas-based Southwest Airlines was considered the most successful airline company in the US. While the entire US airline industry was reeling under heavy losses following the September 2001 terrorist attacks, Southwest was successful in posting modest profits. Moreover, when the major carriers started laying off thousands of employees, Southwest kept recruiting. Many credited this competitive edge of the company to its founder Herb Kelleher, who had instilled a unique culture of 'fun at workplace'. He strongly believed that a happy workforce was a productive workforce and hence put his employees ahead of even the customers.
Download or read book The Global Challenge written by Vladimir Pucik and published by SAGE Publications. This book was released on 2016-03-15 with total page 530 pages. Available in PDF, EPUB and Kindle. Book excerpt: Formerly published by Chicago Business Press, now published by Sage Since strategy, organizational capabilities, and people management are increasingly intertwined in multinational firms The Global Challenge 2e takes a general management perspective on the issues associated with international human resources. Each chapter in this book is a stand-alone guide to a particular aspect of international human resource management (HRM) – from the history and overview of international human resource management in the first chapter to the functional implications for human resource professionals in the last, from building multinational coordination to managing the human side of cross-border acquisitions. The authors build on the traditional agenda of international human resource management—how to respond to cultural and institutional differences, manage cross-border mobility, and develop global leaders. This new edition contains the latest advances from research and practice.
Download or read book Strategic Management in Aviation written by Thomas C. Lawton and published by Routledge. This book was released on 2007 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: This valuable volume reprints the most important and influential journal articles and papers on aviation management with an extensive introduction by the editor. The volume is designed to improve access to the journal literature for libraries expanding their collections and provide scholars with a convenient and authoritative reference source. Tom Lawton selects the best of the management literature in this area from the top journals as well as including harder-to-find articles in the wider strategic management literature. The volume will be essential reading for all scholars and students interested in aviation management issues as well as those working in the industry who want a snapshot of current thinking in the field.
Download or read book Human Resources Development written by P. D. Cleave and published by . This book was released on 1987 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt:
