Download or read book How to Wow written by Adrian Swinscoe and published by Pearson UK. This book was released on 2016-03-23 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: Looking to improve your customer experience? These 68 strategies will show you how to stand out from your competitors, whatever your business. Full of practical tips, inspiring insights and interviews with a wide range of leaders and entrepreneurs, How to Wow reveals all you need to deliver a world-class customer experience. Covering both the customer and business side of the equation, you’ll learn how to attract new customers, design a leading customer experience and quickly resolve a wide range of problems, plus much more. Don’t let your business fall behind, look inside and take your customer experience to the next level. “Essential and powerful insights for everyone who aspires to map out and enhance the customer journey and drive growth.” Keith Lewis, COO, Matchtech Group plc “At last – a book that provides practical ways of delivering the superior experience that today’s customers demand.” Olivier Njamfa, Co-Founder and CEO of customer experience software company Eptica

Download or read book How to Wow written by Frances Cole Jones and published by Ballantine Books. This book was released on 2008-04-29 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proven communication strategies to help you sell yourself effectively in any interview, presentation, or impromptu business meeting “The invaluable advice in How to Wow guarantees your success in any situation.”—Keith Ferrazzi, #1 New York Times bestselling author of Never Eat Alone Every encounter with your colleagues, clients, employers—even your competitors—is an opportunity to make a positive impression. Your words, your tone of voice, and your body language all speak volumes. But the question is: What are they saying about you? As a corporate coach, Frances Cole Jones has helped countless CEOs, celebrities, and public figures present their best selves in the boardroom and in-person, on-camera and onstage. Now she shares the skills that are essential to professional and personal success. In How to Wow, you’ll learn how to • make a lasting impression with a simple introduction • effectively employ the twelve most persuasive words in the English language • read nonverbal responses accurately—and shift negative ones immediately • motivate your team under deadline • interview fearlessly and flawlessly • persuade investors to buy in to your product or idea—and help you sell it to others • write the perfect pitch, résumé, cover letter, or email • deliver speeches that bring people to their feet • transform a PowerPoint presentation into a power move Featuring tips and tricks you can employ right away, How to Wow will teach you how to ask the right questions, respond with confidence, and wow anyone, anywhere, anytime. “Wow is not optional. Neither is this book. Buy it, study it, put it into action—and wow your bank account!”—Jeffrey Gitomer, author of Little Red Book of Selling “No matter if you’re at the top of your game or just starting out, this book will swiftly refocus the message that you are sending to the world.”—David Beal, co-CEO and co-founder, Green Hummingbird Entertainment “Read How to Wow if you want to change a great idea from a concept to a reality that clearly means business. It’s the best makeover I ever got.”—Veronica Webb, television host

Download or read book The WOW Book written by Todd Durkin and published by Createspace Independent Publishing Platform. This book was released on 2016-09-19 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you looking for more motivation and inspiration in your life? Are you looking for that daily nudge or push to inspire you to reach your full potential - and get 1% better every day? Do you seek consistent, daily growth in your body, mind, and spirit? If so, this book will motivate your mind, inspire your heart, and empower your life like never before. In The WOW Book, Todd shares 52 stories, each with a particular theme, like gratitude, hustle, recharge, and habits, to motivate you to get your mind right, discover your life's purpose, and live with conviction. Create WOW in your life NOW by embarking on this journey of daily growth with Todd Durkin, your personal WOW coach.

Download or read book Get to Wow written by Mike Caslin and published by Bookbaby. This book was released on 2020-01-13 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Finally, a SELF-GUIDING BOOK to take students, adult learners, businesspeople, makers and searchers on the path to finding and activating their INNER SOCIAL ENTREPRENEUR. Social Entrepreneurs run economically sustainable businesses and non-profits with a "4-P" mission, addressing an entrenched social problem to benefit "People, Profit, Planet & Place", making meaning, making money, and moving the world to a better place! We invite you to join us and GET TO WOW !GET TO WOW continues the journey toward social entrepreneurship for the general public, pivoting off the successes that GCSEN Foundation has developed over the past five years. GCSEN has been featured in numerous publications and media platforms, including MarketWatch, Yahoo Finance, in numerous economic blogs, and as an "On-trendpreneur" in Trends Journal. The New England Journal of Higher Education stated, "GSCEN's research has conclusively shown that SE education results in significant content knowledge gains retained by students; shows significant gains in self-confidence; is ranked highly as a life-changing learning experience by students; and is highly recommended by students to their peers."

Download or read book The Pursuit of Wow written by Tom Peters and published by Vintage. This book was released on 2010-09-22 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organized into more than 200 thought- and action-provoking elements—from the importance of clean trucks and bathrooms to conversations with entrepreneurs creating new markets—Tom Peters, bestselling management guru offers a practical guide to impractical times. In The Pursuit of Wow!, Tom Peters offers readers the words, the tools, to survive in tumultuous business environments. In his groundbreaking book, In Search of Excellence changed the way business does business. Now it’s time to take the next leap into the cyberstage era. Getting to a place called excellence is no longer the idea. You’ve got to take that leap, then leap again—catapult their imaginations, blow their mindsets—in a word, wow! them. Once more the unconventional Peters stimulates corporate thought processes. Along with the best of his columns, Peters includes questions and rebuttals that come from readers and listeners, as well as his own candid responses. A must-read for every business person.

Download or read book The Painter Wow Book written by Cher Threinen-Pendarvis and published by Peachpit Press. This book was released on 2011-09-29 with total page 1064 pages. Available in PDF, EPUB and Kindle. Book excerpt: [NOTE: This book covers Painter 12] As Painter reaches a milestone twentieth anniversary, The Painter Wow! Book, now in its tenth edition, continues to be an inspiration to Painter fans everywhere, novice and pros alike. Author and renowned artist Cher Threinen-Pendarvis uses her clear, instructive approach to get beginners up to speed and provides more advanced users with additional insight on a variety of cool, creative, and productive techniques. New to this edition is coverage of Painter’s latest tools and the completely redesigned interface, including new media library management, the new Navigator panel and new Clone Source panel, enhanced workspace features, new Real Wet Watercolor and Real Wet Oil painting media, Symmetry features including Kaleidoscope and Mirror painting modes, improved support for Photoshop users, and much more. This invaluable resource for professionals and artists at all levels offers: Numerous full-color images and illustrative techniques throughout, created by renowned Painter artists worldwide Insider knowledge of Painter’s tools, brushes, functions, and preferences from the creator of hundreds of Corel’s brushes Step-by-step instructions for creating artwork in a wide range of industries including commercial illustration and design, photography, fine arts, multimedia, and entertainment A CD-ROM containing stock photos, video clips, a study guide for instructors, unique custom brushes, plus papers, patterns, and other Wow! goodies built by Cher herself [NOTE: This book covers Painter 12] All of Peachpit's eBooks contain the same content as the print edition. You will find a link in the last few pages of your eBook that directs you to the media files. Helpful tips: - If you are able to search the book, search for "Where are the lesson files?" - Go to the very last page of the book and scroll backwards. - You will need a web-enabled device or computer in order to access the media files that accompany this ebook. Entering the URL supplied into a computer with web access will allow you to get to the files. - Depending on your device, it is possible that your display settings will cut off part of the URL. To make sure this is not the case, try reducing your font size and turning your device to a landscape view. This should cause the full URL to appear.

Download or read book How to Wow with Flash written by Colin Smith and published by . This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents step-by-step instructions for using Flash to create Web animation and projects.

Download or read book Wow I Know How written by Missy Wolgemuth Schrader and published by . This book was released on 2008-01-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: For bedtime stories, quiet time, or just for an excuse to snuggle up, Wow! I Know How! is a simple story told in rhyme that shows children how fun it is to do things on their own. Children will love this colorful board book that shows photographs of babies and toddlers doing what they do.

Download or read book 52 Ways to Wow Your Husband written by Pam Farrel and published by Harvest House Publishers. This book was released on 2011-08-01 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the same candor and creativity that made Men Are Life Waffles—Women Are Like Spaghetti (more than 270,000 copies sold) a bestseller, author Pam Farrel gives wives 52 ways to wow their husbands and add spark to their marriages. Pam delivers humor in her fun woman-to-woman style through inspirational stories, godly advice, and easy-to-read offerings that include: wow assignments: simple ways to support, love, and encourage husbands wow wisdom: Bible verses and wisdom to help women cover their spouse with prayer wow dates: creative ideas for everything from shared meals to weekend getaways Newlyweds, married with kids, or empty nesters will appreciate these ideas crafted for the busy life. A woman can try one idea a week for a year or take on a few at a time to deepen her spiritual, emotional, and physical bond with her loved one.

Download or read book The Power of WOW written by The Employees of Zappos.Com and published by BenBella Books. This book was released on 2019-10-22 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Happy customers. Passionate employees. A highly recognizable brand known for delivering on its promises. That's the power of WOW. From its birth during the Dot Com Boom in 1999 to its acquisition by Amazon in 2009, Zappos, the customer service company that just happens to sell things online, continues to turn heads with its disruptively entrepreneurial spirit and radically innovative employees. Ever unfolding throughout two decades, Zappos continues to outlive the seemingly inevitable short lifespan of the average corporate company. How do they do it? In The Power of WOW, the essential follow-up to Tony Hsieh's Delivering Happiness, Zapponians from every part of the business share powerful stories and lessons that they have learned in business and life––from delivering empathetic customer service in the face of devastating circumstances to creating a self-organized organizational structure using Market-Based Dynamics and everything in between. Fast-paced and filled with authentic, diverse voices, The Power of WOW gives readers an exclusive and immersive understanding of how one company is finding resilience. This glimpse inside the world of Zappos shows how a self-organized company is opening up avenues for passionate individuals to unleash their undiscovered strengths in the workplace and evolve the business from the inside out. Whether you are a customer, an employee, a business leader, shareholder, entrepreneur, or just happened to pick up this book, The Power of WOW will, ultimately, show how leading and infusing humanity into the workplace can change everything in your business, your community, and your life.

Download or read book Help Thanks Wow written by Anne Lamott and published by Penguin. This book was released on 2012-11-13 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: A New York Times bestseller from the author of Dusk, Night Dawn, Hallelujah Anyway, Bird by Bird, and Almost Everything. Author Anne Lamott writes about the three simple prayers essential to coming through tough times, difficult days and the hardships of daily life. Readers of all ages have followed and cherished Anne Lamott’s funny and perceptive writing about her own faith through decades of trial and error. And in her new book, Help, Thanks, Wow, she has coalesced everything she knows about prayer to these fundamentals. It is these three prayers – asking for assistance from a higher power, appreciating what we have that is good, and feeling awe at the world around us – that can get us through the day and can show us the way forward. In Help, Thanks, Wow, Lamott recounts how she came to these insights, explains what they mean to her and how they have helped, and explores how others have embraced these same ideas. Insightful and honest as only Anne Lamott can be, Help, Thanks, Wow is the everyday faith book that new Lamott readers will love and longtime Lamott fans will treasure.

Download or read book The Journey to Wow written by Shaun Belding and published by . This book was released on 2018-09-24 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Complacency is the enemy. Be as vigilant with your customers as you would your dearest friend." The Journey to WOW is an entertaining, humorous and deeply insightful guide to creating fierce customer loyalty, and transforming an organization's culture into one obsessed with customer experience. Using a unique business parable, WOW delivers penetrating "ah-ha" moments in a lighthearted, sometimes laugh-out-loud writing style. It will resonate with anyone who deals with customers in any type of organization--from the newbie part-time employee, to the corporate CEO.

Download or read book The WoW Diary A Journal of Computer Game Development Second Edition written by John Staats and published by Source Point Press. This book was released on 2023-11-28 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The WoW (World of Warcraft) Diary offers a rare, unfiltered look inside the gaming industry written by the game's first level designer, John Staats. The World of Warcraft Diary offers a rare, unfiltered look inside the gaming industry. It was written by the game's first level designer, John Staats, from notes he took during WoW's creation. The WoW Diary explains why developers do things and debunks popular myths about the games industry. In great detail he covers the what it took to finish the project; the surprises, the arguments, the mistakes, and Blizzard's formula for success. The author includes anecdotes about the industry, the company, the dev team; how they worked together, and the philosophy behind their decisions. The WoW Diary is a story made from notes taken during the dev team’s four-year journey. It is a timeline of Vanilla WoW’s development cycle, a time-capsule with an exhausting amount of details that also looks at the anatomy of computer game studio. In order to illustrate how all the parts of computer game company work together, he interviewed everyone from the company’s founders to his former teammates; and the supporting departments who helped make WoW a reality.

Download or read book Wow in the World written by Guy Raz and published by Macmillan. This book was released on 2021-03-02 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: HY in the world do I have a belly button? And WHAT in the world does it do? WHEN in the world will my nose stop growing? And HOW in the world does my pee keep flowing? The human body is a fascinating piece of machinery. It's full of mystery, wonder and WOW. And it turns out, every single human on the planet has one! Join Mindy Thomas and Guy Raz, hosts of the mega-popular Wow in the World podcast, as they take you on a fact-filled adventure from your toes and your tongue to your brain and your lungs. Featuring hilarious illustrations and filled with facts, jokes, photos, quizzes and experiments, The How and Wow of the Human Body has everything you need to better understand your own walking, talking, barfing, breathing, pooping body of WOW!

Download or read book Getting to Wow Silicon Valley Pitch Secrets for Entrepreneurs written by Angelika Blendstrup and published by . This book was released on 2021-01-25 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Getting to Wow!" is the entrepreneur's practical guide to crafting a clear, compelling, credible pitch. Written by two Silicon Valley experts with many years of experience as entrepreneurs and investors, the big idea behind the book is that every time entrepreneurs talk or write about their startups they are pitching. Pitching is not limited to the formal slide deck presentation that most entrepreneurs concentrate on. The authors also point out that much of the advice entrepreneurs get about pitching is just plain wrong. (For example, contrary to the common wisdom, a pitch is not a presentation.) Throughout the book, they correct the "common wisdom" and offer the clear, unvarnished truth. The book's foreword, "Life's a Pitch!" is by Guy Kawasaki, former Apple Evangelist, co-founder of Garage Technology Ventures, and now Chief Evangelist at Canva. Guy makes the point that all of us are pitching, one way or another, every day. While the primary focus of the book is on developing your investor pitch, many of the principles of "Getting to Wow" apply to your sales pitch and to all of your marketing communications. Please note: The paperback version of the book is printed in black and white. If you want the full color experience, with the ability to zoom in on the nearly 100 slide examples that are provided, you might want to also download the ebook (Kindle version), which you can read using the Kindle app on your computer, your tablet, your phone, or your Kindle Fire. The book starts with an overview of "The Mind of the Investor," covers techniques for distilling your story into a very short, compelling "Wow statement," discusses the crafting of your slide deck in detail, offers advice on "Pitching with Impact," and ends with a detailed discussion of "The Inquisition," the question and answer part of your investor meeting. Finally, the appendix provides a treasure chest full of additional resources for entrepreneurs eager to accelerate their success. The book covers all the dimensions of pitching and is useful for everyone who is trying to promote their company.

Download or read book Woo Wow and Win written by Thomas A. Stewart and published by HarperCollins. This book was released on 2016-11-29 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this pioneering guide, two business authorities introduce the new discipline of Service Design and reveal why trying new strategies for pleasing customers isn’t enough to differentiate your business—it needs to be designed for service from the ground up. Woo, Wow, and Win reveals the importance of designing your company around service, and offers clear, practical strategies based on the idea that the design of services is markedly different than manufacturing. Bestselling authors and business experts Thomas A. Stewart and Patricia O’Connell contend that most companies, both digital and brick-and-mortar, B2B or B2C; are not designed for service—to provide an experience that matches a customer’s expectations with every interaction and serves the company’s needs. When customers have more choices than ever before, study after study reveals that it’s the experience that makes the difference. To provide great experiences that keep customers coming back, businesses must design their services with as much care as their products. Service Design is proactive—it is about delivering on your promise to customers in accordance with your strategy, not about acceding to customer dictates. Woo, Wow, and Win teaches you how to create "Ahhh" moments when the customer makes a positive judgment, and to avoid Ow" moments—when you lose a sale or worse, customer trust. Whether you’re giving a haircut, selling life insurance, or managing an office building, your customer is as much a part of your business as your employees are. Together, you and customers create a bank of trust; fueled by knowledge of each other’s skills and preferences. This is Customer Capital, the authors explain, and it is jointly owned. But it’s up to you to manage it profitably. Innovative yet grounded in real world examples, Woo, Wow, and Win is the key strategy for winning customers—and keeping them.

Download or read book Wow in the World Two Whats and a Wow Think Tinker Playbook written by Mindy Thomas and published by HarperCollins. This book was released on 2020-06-30 with total page 85 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creators of the #1 kids podcast Wow in the World comes an interactive, science-based activity book based on their daily game show, Two Whats?! and a Wow! Choose between three unbelievable science statements to identify the true wow fact from the fallacies—and then learn the why and how behind the wow! But that’s not all! After each round, tackle a STEAM-based challenge using a few household items and a lot of creativity. And discover even more science fun in the sidebars, which are filled with brain-bursting facts and figures. Packed with Wow in the World’s signature, family-friendly humor and fascinating science facts, the Two Whats?! and a Wow! Think & Tinker Playbook will provide hours of learning, laughs, and wows.