Download or read book Hostmanship the art of making people feel welcome written by Jan Gunnarsson and published by . This book was released on 2003 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Routledge Handbook of Tourism Experience Management and Marketing written by Saurabh Kumar Dixit and published by Routledge. This book was released on 2020-06-08 with total page 655 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Routledge Handbook of Tourism Experience Management and Marketing offers a comprehensive and thorough inquiry into both customary and emergent issues of tourism experience and co-creation. Drawing together contributions from 83 authors from 28 countries with varied backgrounds and interdisciplinary interests, the handbook highlights multiple representations and interpretations of the theme. It also integrates a selection of illustrative global case studies to effectively present its chapter contents. Tourism experience drives the contemporary tourist’s behavior as they travel in pursuit of experiencing unique and unusual destinations and activities. Creating a memorable and enduring experience is therefore a prerequisite for the all tourism business organizations irrespective of the nature of their products or services. This handbook focuses on conceptualizing, designing, staging, managing and marketing paradigms of tourism experiences from both supply and demand perspectives. It sheds substantial light on the contemporary theories, practices and future developments in the arena of experiential tourism management and marketing. Encompassing the latest thinking and research themes, this will be an essential reference for upper-level students, researchers, academics and industry practitioners of hospitality as well as those of tourism, gastronomy, management, marketing, consumer behavior, cultural studies, development studies and international business, encouraging dialogue across disciplinary boundaries.

Download or read book The Spirit of Servant leadership written by Shann Ray Ferch and published by Paulist Press. This book was released on 2011 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: In The Spirit of Servant-Leadership editors Shann Ferch and Larry Spears present an elegant and powerful approach to the nature of the leader-follower dynamic, with a specific focus on many of the most radical, life-affirming, and transformative facets of the servant-leader. In essence, The Spirit of Servant-Leadership speaks to the soul of humanity by gathering a bright symphony of voices, including some of the current thought-leaders of contemporary leadership. Among the many voices in this volume, Peter Block questions the very nature of leadership and draws people to more deeply understand the subtlety, humility, and self-transcendence required to develop one another, individually and collectively. Larry C. Spears delves into the rich earth of holistic servant-leadership, and creates multidimensional growth and healing for the heart, mind, and spirit. Margaret Wheatley calls people to deeply consider the interior formation of leaders that create greater transparency, less command and control, and more willingness to be sincerely changed by others. James Autry unveils important truths about the process of insight involved in true servant-leadership, and Shann Ferch speaks to the nature of intimacy and the profound questions of forgiveness between people, cultures, and nations. Robert Greenleaf, former AT & T executive and the contemporary founder of servant-leadership said, "Behind every great achievement is a dreamer of great dreams." The Spirit of Servant-Leadership affirms people in all the complexity and nuance of the human endeavor, and helps renew in readers the ability to dream great dreams. +

Download or read book The Excellence Dividend written by Tom Peters and published by Vintage. This book was released on 2018-04-03 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Tom Peters' new book is a bundle of beautiful dynamite. While I've been a CEO for 30 years, I still learned much worth knowing from The Excellence Dividend. You will too.” —John C. Bogle, founder, Vanguard For decades Tom Peters has been preaching the gospel of putting people first, and in today's rapidly changing business environment, this message is more important than ever. With his unparalleled expertise and inimitable charisma, Peters offers brilliantly simple, actionable guidelines for success that any business leader can immediately implement. He provides a roadmap for your organization and for you as an individual to thrive amidst the tech tsunami, and he has a lot of fun doing it. The Excellence Dividend is an important new book from one of today’s greatest business thinkers.

Download or read book Monday MOtivation written by Aaron P. Mikulsky and published by Covenant Books, Inc.. This book was released on 2022-07-09 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shortly after joining a new company, Aaron began writing weekly emails to his team. On Monday, July 21, 2014, he sent his first “Monday MO.” It was short: Care more than others think is wise. Risk more than others think is safe. Dream more than others think is practical. Expect more than others think is possible. Set excellence as your standard. Aaron received tremendous feedback that these weekly Monday MOs (or Monday Motivations) were valuable. People craved someone who cared about them personally, acknowledged them, and respected them. They wanted to authentically be encouraged to learn, grow, improve and be supported. People desperately longed for a jolt of positivity and motivation each week. Time progressed, and the influence of the Monday MO grew. Colleagues outside of Aaron’s organization wanted to be included in his distribution. He was also asked to include spouses, parents, children, and friends. MOs were forwarded to others outside of the company, who then asked to be included. The audience soon became quite large and diverse. The Monday MOs were based on topics relevant to the times—something Aaron may have recently read or on a subject matter someone wanted him to write about. He selected the ones that have stood out the most and has organized them by theme. The final product is the book before you. Unlike many books that are meant to be read from start to finish, this book may be read in any order. Pick a topic and read as many as you find beneficial. Some may resonate more than others, but the hope is that you find many that interest and inspire you. This book is for you if you are a curious person who wishes to stretch your mind and get exposure to new perspectives. Now go read a MO!

Download or read book Research Studies on Educating for Diversity and Social Justice written by Ashraf Esmail and published by Rowman & Littlefield. This book was released on 2018-08-24 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the 21st century, issues around diversity and social justice have become popular buzz words in the educational discourse. This volume moves beyond “popular buzz” to critically explore issues of diversity and social justice through research studies that capture the complexity of educating in the 21st century. Drawing from a wide range of topics such as race, gender, sexual orientation, social class, language, parental involvement and special needs along with other issues; this volume pushes the boundaries of exploring diversity and social justice through the lens of intersectionality. It will be helpful for scholars and practitioners seeking to transform the educational experiences of historically underserved students.

Download or read book Modern Hotel Operations Management written by Michael Chibili and published by Routledge. This book was released on 2019-11-22 with total page 944 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials.

Download or read book Made in Crises written by Qaiser Abbas and published by Balboa Press. This book was released on 2020-11-29 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Chinese, the character for the word crisis is made up of two symbols, , danger and opportunity. A crisis is an ultimate test a leader can endure as while it swiftly reveals a leader’s capabilities and strengths; it can also expose the underlying weak spots. The unpredictable, dramatic, and highly charged events surrounding a crisis can profoundly affect the people in an organisation and threaten its very existence. A crisis is a condition of instability in social, economic, political, or international affairs, leading to a decisive change. Most of us are ordinary people until a crisis finds us. It is an interesting study of how various crises inspired great leadership icons and how these symbols of prominence stirred a distinct set of events. Crises bring with them opportunities for the leaders to stretch, embrace, and evolve new behaviors, solutions, and attitudes. Like every seriously committed business leaders of today, if you too are overwhelmed what the world experienced in 2020 in the form of Coronavirus pandemic and searching for a new growth trail for your company and have not yet traced out a trajectory towards it, this book is our gift to you. This ‘mother of crises,’ caused a series of unthinkable events; millions got infected in the first world, hundreds of thousands died in the most advanced clinical setting, thousands of billions were lost in the bloodbath in the stock market, capitalism embraced socialism, and nuclear-armed global economies shuddered like a house of cards in the face of the pandemic. And mighty leaders, business and political, crumbled like Icarus, the son of the master craftsman Daedalus, whose waxen wings melted when he flew too close to the sun.

Download or read book Hospitality Experience written by Frans Melissen and published by Routledge. This book was released on 2019-11-12 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitality Experience offers students an exciting introduction to key aspects of hospitality management. The authors provide a refreshing focus on how hospitality experiences can be created and managed successfully. With a comprehensive overview of the hospitality industry, the textbook familiarizes students with the basics of hospitality management and offers analysis as well as cases and practical examples. Designed primarily for entry-level students at all levels, the book will also be of interest to professionals working in the business.

Download or read book Introduction to Facility Management written by Hester van Sprang and published by Routledge. This book was released on 2020-12-30 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Facility Management is a comprehensive introduction to the dynamic and diverse field of facility management (FM). It answers questions such as: What is facility management? What does a facility management professional do? How can we classify facility management products and services? How do you set up a facility management organisation? How do you manage service processes using a master dashboard? Reflecting on current events, the book defines new and exciting roles for facility management professionals. This first international edition of the bestselling Dutch Basisboek Facility Management describes global trends and developments and international FM-standards and practices. With contributions of thought leaders, such as Diane Levine, Jens Schlüter, Michiel Bakker, Elizabeth Nelson, Nicolas White and Susanne Balslev Nielson, Introduction to Facility Management is the first international book on facility management, which is supplemented and commented on by facility management teachers and practitioners; intriguingly and enthusiastically describes the full scope of the FM-profession; provides a theoretical framework and insight into FM-practice.

Download or read book Social Justice and Parent Partnerships in Multicultural Education Contexts written by Norris, Katherine E.L. and published by IGI Global. This book was released on 2018-02-09 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite the ever-changing demographics of the United States and decisions made by the Supreme Court, racial tensions and turmoil continue to affect daily life in a multitude of environments. In educational environments, advancements in teaching technologies, in conjunction with these tensions, require a cooperation between parents and school personnel to promote student success. Social Justice and Parent Partnerships in Multicultural Education Contexts is a critical scholarly resource that explores the importance of cooperation between parents, teachers, and administrators to create valuable support systems that will promote student success through strategies using social justice. Featuring coverage on a wide range of topics, such as parent collaboration, bilingualism, and community-based partnerships, this book is geared toward academicians, researchers, and teachers seeking current research on the importance of cooperation between parents and education professionals in encouraging positive student outcomes in multicultural learning environments.

Download or read book The Origins of Hospitality and Tourism written by Kevin D. O'Gorman and published by Goodfellow Publishers Ltd. This book was released on 2010-03-31 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Origins of Hospitality and Tourism is an exciting new text about the true origins of hospitality and tourism, identifying how an understanding the past can inform modern approaches to hospitality and tourism management.

Download or read book The Little Big Things written by Thomas J. Peters and published by Harper Collins. This book was released on 2010-02-20 with total page 635 pages. Available in PDF, EPUB and Kindle. Book excerpt: "It is [Tom] Peters—as consultant, writer, columnist, seminar lecturer, and stage performer—whose energy, style, influence, and ideas have [most] shaped new management thinking.” —Movers and Shakers: The 100 Most Influential Figures in Modern Business “We live in a Tom Peters world.” —Fortune Magazine Business uber-guru Tom Peters is back with his first book in a decade, The Little Big Things. In this age of economic recession and financial uncertainty, the patented Peters approach to business and management—no-nonsense, witty, down-to-earth, insightful—is more pertinent now than ever. As essential for small-business owners as it is for the heads of major corporations, The Little Big Things is a rousing call-to-arms to American business to get “back to the basics” of running a successful enterprise.

Download or read book The Lost Art of Hospitality written by Alisha Anderson and published by . This book was released on 2019-10-28 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the invitation to saying goodbye, you'll find inspiration and guidance on planning to plating, budgeting to bringing ideas to life, conversations to curveballs and everything in between.The Lost Art of Hospitality is than more a guide with practical tips, tricks and how-to's on hosting people in your home. It has been written with your heart in mind, offering you a seat at the table - where hearts are dedicated to community, friends & family that desire to make others welcome in their home.Alisha Anderson has been entertaining friends and family in her home for over 25 years and this book is a behind the scenes, practical application style read with ideas, inspirations and concepts to help you rediscover what she calls; the art of hosting people in your home, gathering for meals, parties, conversations and making them feel loved.

Download or read book The Routledge International Handbook of New Digital Practices in Galleries Libraries Archives Museums and Heritage Sites written by Hannah Lewi and published by Routledge. This book was released on 2019-10-29 with total page 537 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Routledge International Handbook of New Digital Practices in Galleries, Libraries, Archives, Museums and Heritage Sites presents a fascinating picture of the ways in which today's cultural institutions are undergoing a transformation through innovative applications of digital technology. With a strong focus on digital design practice, the volume captures the vital discourse between curators, exhibition designers, historians, heritage practitioners, technologists and interaction designers from around the world. Contributors interrogate how their projects are extending the traditional reach and engagement of institutions through digital designs that reconfigure the interplay between collections, public knowledge and civic society. Bringing together the experiences of some of today’s most innovative cultural institutions and thinkers, the Handbook provides refreshingly new ideas and directions for the exciting digital challenges and opportunities that lie ahead. As such, it should be essential reading for academics, students, designers and professionals interested in the production of culture in the post-digital age.

Download or read book V written by Thomas Pynchon and published by . This book was released on 1999-04 with total page 547 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pynchon's V. won the coveted William Faulkner Foundation's First Novel Award when it appeared in 1963, and was hailed by Atlantic Review as one of the best works of the century.

Download or read book Sustainable Value Creation in Hospitality written by Elena Cavagnaro and published by Goodfellow Publishers Ltd. This book was released on 2018-04-30 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on theory and practice it analyses environmental, economic and social value in the hotel sector and overall hospitality industry, and what can be done to maximise the good for all the stakeholders in the long term.