Download or read book Home Health Aide On The Go In Service Lessons Vol 3 Issue 5 Patient Complaints written by and published by Beacon Health, a Division of Blr. This book was released on 2007-12-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lesson on Patient Complaints includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year. LESSON OBJECTIVES After completion of this program, the home health aide will be able to: * List two reasons patient complaints are significant *Name two types of complaints patients may discuss with home health aides *Describe the actions to take when a patient complains, and *State the purpose of the toll-free hotline number. LESSON OVERVIEW Home health aides typically spend more time with patients than do other providers and their interaction is somewhat less formal. For those reasons, patients often discuss concerns about the agency with the aides. Aides are not likely to report such concerns if they fail to recognize the serious nature of them. The result can be an unhappy patient who calls the state to register a formal complaint against the agency. The patients' rights section of the Conditions of Participation indicate that each patient has a right to voice grievances and must not be subjected to discrimination for doing so. Further, the homecare agency must investigate any patient complaints, documenting both the existence and resolution of the complaint. The Health Insurance Portability and Accountability Act (HIPAA) added new requirements for patients' rights related to confidentiality, including another avenue for filing complaints against a homecare agency. The purpose of this in-service is to provide additional information to home health aides regarding patient complaints - how to recognize them, and what to do about them.

Download or read book Home Health Aide On The Go In Service Lessons Vol 5 Issue 3 Heart Failure written by and published by Beacon Health, a Division of Blr. This book was released on 2007-12-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lesson on Heart Failure includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year. LESSON OBJECTIVES Upon completion of this program, the home health aide will be able to: Identify signs and symptoms of heart failure List two ways to tell if the patient may be going into heart failure, and Explain the importance of reporting signs and symptoms to the clinician or supervisor. OVERVIEW Heart failure can occur at any age. Nearly five million Americans are living with heart failure, and 550,000 new cases are diagnosed each year. One in 100 people over the age of 65 have heart failure. Men are more commonly affected than women, and African-Americans are affected more often than Caucasians. Heart failure is becoming more common because people live longer, and certain risk factors for heart disease, such as smoking, high blood pressure, obesity, and a high-fat diet, are increasing. Many patients seen by home health agencies have a diagnosis of heart failure. It is, therefore, essential that home health aides have a basic understanding of both the problems associated with heart failure as well as their role in caring for these patients.Further, heart failure is often the reason for patients going back to the hospital after a short stay at home. Proper care at home may help your agency's patients avoid unnecessary rehospitalizations.

Download or read book Home Health Aide On The Go In Service Lessons Vol 5 Issue 9 Safe Transfers written by and published by Beacon Health, a Division of Blr. This book was released on 2007-12-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lesson on Safe Transfers includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year. LESSON OBJECTIVES Upon completion of this program, the home health aide will be able to: Describe different types of movement with which an aide may assist, the risks of injury, and safe methods for carrying out the movement. Identify the primary type of injury an aide might experience when transferring or lifting patients, and List three types of equipment an aide might use to help transfer or lift a patient. OVERVIEW Back injuries are the major cause of work related injury and lost work for health care workers. Home health aides are particularly prone to such injuries, because their work with patients involves frequent lifting and moving. Their work is also likely to be with the most dependent patients. Since movement is part of every activity, its risk is often overlooked. Following simple guidelines and maintaining awareness can make a big difference in patient and employee outcomes. Good body mechanics, maintaining a safe environment, and knowledge of appropriate equipment can help protect the patient as well as the aide. This in-service offers a summary of each of those, as well as practical guidance on the aide's role.

Download or read book Home Health Aide On The Go In Service Lessons Vol 3 Issue 1 The Aide Assignment Sheet written by and published by Beacon Health, a Division of Blr. This book was released on 2007-12-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lesson on The Aide Assignment Sheet includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year. LESSON OBJECTIVES After completion of this program, the home health aide will be able to: * Identify two Medicare-covered activities for home health aides * Describe the actions to take whenever assigned duties are not performed, and * List three instances in which the supervisor should be contacted about the assignment sheet. LESSON OVERVIEW The Conditions of Participation (COP) require that written patient care instructions be prepared for home health aides. Some agencies call these written instructions the aide's care plan, while other agencies use such terms as assignment sheet or instruction sheet. [This in-service will use "assignment sheet" for consistency.] The standards regarding home health aide assignments are among the most common deficiency citations home care agencies receive. The purpose of this in-service is to emphasize the importance of the assignment sheet as well as to provide guidelines to follow when tasks on the assignment sheet cannot be completed. Additionally it will emphasize the role of the home health aide in providing input for updating the assignment sheet.

Download or read book Home Health Aide On The Go In Service Lessons Vol 9 Issue 12 Incident Reporting written by Lu Post and published by Beacon Health, a Division of Blr. This book was released on 2010-04-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Incidents are problems or adverse events--such as infections, patient falls, or medical errors--that typically lead to unexpected and undesired outcomes. An incident report captures the details associated with an adverse event and allows the agency to investigate the problem so processes can be improved. The goal is to reduce the risk that similar incidents will occur again in the future. This in-service reviews the types of adverse events that may lead to incidents in homecare, why incident reports are important, and how to accurately complete an incident report if an adverse event arises. LESSON OBJECTIVES After completion of this program, the home health aide will be able to: Discuss the two major reasons for documenting an incident report in homecare Identify five incidents in homecare that require completion of an incident report Define three components that must be documented on every incident report Contents of this lesson: A clearly written fact sheet A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, homecare-specific case study Suggested supplemental learning activities An attendance log and certificate of completion

Download or read book Home Health Aide On The Go In Service Lessons Vol 6 Issue 4 Therapy Patients written by and published by Beacon Health, a Division of Blr. This book was released on 2007-12-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lesson on Therapy Patients includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year. LESSON OBJECTIVES Upon completion of this program, the home health aide will be able to: Discuss the different types of therapy home health patients may receive Explain three ways to support a therapy plan of care, and State three reasons a patient might receive therapy services OVERVIEW A rehabilitation program in the home may require the skills of physical therapists, occupational therapists, and speech-language pathologists. However, a patient's care doesn't stop with the therapists. Home health aides are dedicated to supporting a program's daily requirements. They offer encouragement that can be a determining factor in the patient's recovery. Observing, documenting, and reporting even the slightest change in a patient's health can have a significant impact on a patient's therapy plan. This in-service focuses on the role of the home health aide when working with therapy patients. It looks at the different therapies prescribed for patients suffering from common diseases and injuries. It also offers examples of how home health aides carry out portions of the therapy program as directed by the therapists. Finally, it emphasizes the home health aide's role as being instrumental in helping a therapy patient reach his or her full potential and recovery.

Download or read book Home Health Aide On The Go In Service Lessons Vol 10 Issue 5 Safety with Adls written by April Perry and published by Beacon Health, a Division of Blr. This book was released on 2011-01-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Home Health Aide On-the-Go In-service Vol 10, Issue 5, Safety With ADLs OVERVIEW Assisting in activities of daily living (ADL) is a fundamental role of the home health aide. In caring for patients in their home, it is imperative that patients be able to safely perform their ADLs. This in-service describes how aides can demonstrate to patients and their families ways to safely perform ADLs, such as maintaining personal hygiene and using equipment to move about the home. LESSON OBJECTIVES After completion of this program, the home health aide will be able to: Define how to feed a patient safely Describe methods that will assist in performing personal hygiene safely at home Discuss ambulating and using mobility devices safely in the home Contents of this lesson: A clearly written fact sheet A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, homecare-specific case study Suggested supplemental learning activities An attendance log and certificate of completion

Download or read book Home Health Aide On The Go In Service Lessons Vol 1 Issue 5 Preventing Falls in the Home written by and published by Beacon Health, a Division of Blr. This book was released on 2007-12-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lesson on Preventing Falls in the Home includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year. LESSON OBJECTIVES Upon completion of this program, the home health aide will be able to: * Identify four variables that increase the likelihood of falls * List three common hazards in the home that may lead to falls * Explain the actions to take when a patient falls in the home. LESSON OVERVIEW According to multiple studies, nearly a third of all people who are over the age of 65, and who live at home, fall. Among those who do fall, half will fall again. A previous fall seems to be a big predictor of the likelihood of another fall. There are many factors that predispose people to falls. These include the use of assistive devices, hazards within the home, chronic illnesses, problems with gait and balance, urinary incontinence, and visual impairments. Most homecare patients receiving home health aide services are in categories which show them to be at high risk for falling. Emergent care for injury caused by fall or accident in the home is one of the adverse event outcomes reported by the Centers for Medicare and Medicaid Services (CMS) to be evaluated by homecare agencies and to be benchmarked against agencies. It is incumbent on all homecare agencies to take measures to reduce the risk of falling. The topic of falls is important for home health aides for many reasons, including the fact that they typically spend more time in the home than other disciplines. Patients are more likely to demonstrate their normal behavior to the aides than to the professionals. There are measures that can decrease the risk of falls in the home. Home health aides can take steps to make living areas safer for patients in addition to reporting problem areas to the nurses and therapists.

Download or read book Home Health Aide On The Go In Service Lessons Vol 8 Issue 9 Personal Safety written by and published by Beacon Health, a Division of Blr. This book was released on 2009-04-14 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lesson on Personal Safety includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year.

Download or read book Home Health Aide On The Go In Service Lessons Vol 3 Issue 11 Renal Disease written by and published by Beacon Health, a Division of Blr. This book was released on 2007-12-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lesson on Renal Disease includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year. LESSON OBJECTIVES After completion of this program, the home health aide will be able to: * Describe two major functions of the kidneys * Name the two leading causes of kidney failure * Identify two observations home health aides should report, and * List two treatment options for patients with end-stage renal disease. LESSON OVERVIEW About 7.4 million adults in the United States have physiological evidence of kidney disease. Nearly 100,000 of them are diagnosed with renal failure each year. Diabetes mellitus is the most common cause of renal failure, with more than 40% of new cases attributable to diabetes. Hypertension causes more than 15,000 new cases of kidney failure each year, making it the second most common cause. Both diabetes and hypertension are common among homecare patients so it is not surprising that home health aides are often assigned to patients with renal failure. The purpose of this in-service is to educate home health aides about renal disease and to provide information about caring for affected patients.

Download or read book Home Health Aide On The Go In Service Lessons Vol 5 Issue 6 Aide Patient Conflicts written by and published by Beacon Health, a Division of Blr. This book was released on 2007-12-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lesson on Aide/Patient Conflicts includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year. LESSON OBJECTIVES Upon completion of this program, the home health aide will be able to: Better understand why patients may exhibit difficult behavior List techniques to handle difficult patients, and Explain the importance of reporting and documenting events regarding difficult patients. OVERVIEW For the most part, home health patients are pleasant and welcoming to the presence of home health aides, and are eager to do what it takes to get better. Occasionally, however, the home health aide will experience a conflict due to behavioral issues with the patient. A patient may be having a hard time learning to live with a disease or adjusting to the lifestyle changes an injury or disease requires. The patient may take out these frustrations on the caregiver. The patient may be resistant or bitter and even, at times, aggressive. The patient may also have mental status changes directly related to disease or to aging. Instead of reacting negatively and making the situation worse, a home health aide can use techniques to build a more solid, trusting relationship with the patient. Understanding the potential causes of the behavior helps aides know how to respond effectively. This inservice looks at some of the possible reasons a patient may be difficult and offers tips on dealing with such patients.

Download or read book Home Health Aide On The Go In Service Lessons Vol 6 Issue 2 Vital Signs written by and published by Beacon Health, a Division of Blr. This book was released on 2007-12-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lesson on Vital Signs includes a complete training packet. Each in-service packet takes approximately one hour to This lesson on Vital Signs includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year. LESSON OBJECTIVES Upon completion of this program, the home health aide will be able to: Name the four vital signs Describe how to take and record vital signs accurately Know when to report changes in vital signs OVERVIEW Vital signs are some of the most important indicators of a patient's health. They are taken often on all patients, but shouldn't be considered routine. Vital signs can be an early indicator of serious disease issues. For instance, a temperature increase can indicate infection, and changes in respiration can indicate cardiopulmonary disease. It is important, therefore, that home health aides understand how to obtain and record vital signs accurately. This in-service looks at the four vital signs: temperature, heart rate, respiration, and blood pressure. It gives instructions on how home health aides can obtain these measurements to ensure the proper observation of their patients. It also reviews pain, the "fifth vital sign."

Download or read book Home Health Aide On The Go In Service Lessons Vol 8 Issue 7 The Angry Patient written by and published by Beacon Health, a Division of Blr. This book was released on 2009-04-14 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lesson on Dealing with an Angry Patient includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year.

Download or read book Home Health Aide On The Go In Service Lessons Vol 8 Issue 11 The Homecare Team written by and published by Beacon Health, a Division of Blr. This book was released on 2009-04-14 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lesson on The Homecare Team includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year.

Download or read book Home Health Aide On The Go In Service Lessons Vol 9 Issue 7 Documentation written by Lu Post and published by Beacon Health, a Division of Blr. This book was released on 2010-04-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective documentation demonstrates that care was coordinated between team members involved in the plan of care, it supports the payment the agency receives for providing home health services to the patient, and it serves as legal proof that a visit was made. Poor documentation can result in costly survey citations and lost revenue for the agency. It can also lead to medical errors that can be life-threatening to patients and career-ending for clinicians. This lesson focuses on requirements and guidelines for accurate and complete electronic and handwritten home health aide documentation. LESSON OBJECTIVES After completion of this program, the home health aide will be able to: Identify five documentation flaws that could lead to legal or survey issues Distinguish between objective and subjective documentation Describe how to correct a documentation error in the medical record Contents of this lesson: A clearly written fact sheet A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, homecare-specific case study Suggested supplemental learning activities An attendance log and certificate of completion

Download or read book Home Health Aide On The Go In Service Lessons Vol 11 Issue 9 Bariatric Patients written by Paula Long and published by Beacon Health, a Division of Blr. This book was released on 2012-01-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every year, home health aides must satisfy 12 hours of in-service training. With today's irregular, part-time schedules, making sure they complete their required in-services can be a never-ending chore. Now you can satisfy Medicare's annual 12-hour aide in-service requirement without bringing your staff into the office for training. Home Health Aide On-the-Go In-service provides authoritative, comprehensive, yet easy-to-understand training for self-study or the classroom. As aides need training, simply copy the pages from each lesson as needed. The training is flexible, so aides can learn at their own pace at a time that is convenient for them. Even if they miss your regular in-services they can still get the training they need. Each lesson provides one hour of study on a homecare-specific topic. This 12-lesson volume fulfills one year of Medicare's annual requirement of 12 in-service hours. Each lesson includes: A clearly written fact sheet about a timely, homecare-specific topic A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, homecare-specific case study Suggested supplemental learning activities An attendance log and certificate of completion A convenient storage binder is included with your purchase Volume 11 topics*: Communication Strategies Difficult Patients Diet and Nutrition Medication Management Arthritis Patient Rights MRSA Strokes and Seizures Bariatric Patients Vital Signs and Documentation Amputee Care Ventilator Care

Download or read book Home Health Aide On The Go In Service Lessons Vol 6 Issue 9 Effective Documentation written by HCPro and published by Beacon Health, a Division of Blr. This book was released on 2007-12-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This lesson on Effective Documentation includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year. LESSON OBJECTIVES Upon completion of this program, the home health aide will be able to: Understand the importance of accurately documenting patient care Describe his or her role in the documentation process Explain the relationship between documentation and the plan of care, and Document patient care clearly and according to regulations. OVERVIEW The patient's clinical record is the primary source of information regarding a patient's care. Caregivers and agencies use it as a record of the care the health care team provides. It is not only a home health aide's source of instruction, but it is also an aide's tool for documenting care provided. As such, it is important that aides know what documentation is required and the best way to describe that information. This in-service discusses the aide's role and documentation reasons, tips, and examples, and includes a short grammar review.