Download or read book Hildebrandt Inc Presents Total Quality Management TQM for Law Firms written by Hildebrandt, Inc and published by . This book was released on 1993* with total page 87 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book TQM in Action written by Joseph V. Walker and published by ABA Section of Law Practice Management. This book was released on 1994 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: The experience of the Detroit law firm Plunkett & Cooney in applying total quality management to their organization.
Download or read book Key Issues in Organizational Communication written by Owen Hargie and published by Routledge. This book was released on 2004-02-24 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is often said that the practice of management is in crisis, and that managers are now finding it harder than ever to develop strategies which withstand the shocks of the marketplace. This illuminating book cuts through these conflicting issues to show how organizational communication plays a vital role in confronting uncertainty. Arguing that many managers fail to adequately consider the communication consequences of the decision making process and its impact on organizational effectiveness, Hargie and Tourish present here numerous organizational communication insights, and show how they reveal a way through these dilemmas. Based on cutting-edge research findings and case studies, this book features contributions from the UK, USA, Canada, New Zealand and Norway, bringing multiple perspectives to this topical subject. The result is a comprehensive guide to organizational communication useful for managers, academics and students.
Download or read book Project Management in Practice written by Samuel J. Mantel and published by John Wiley & Sons. This book was released on 2011 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Project Management in Practice, 4th Edition focuses on the technical aspects of project management that are directly related to practice.
Download or read book Service And Operations Management written by Cengiz Haksever and published by World Scientific Publishing Company. This book was released on 2017-12-26 with total page 691 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting.This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.An Instructor's Solutions Manual is available upon request for all instructors who adopt this book as a course text. Please send your request to [email protected].
Download or read book Innovative Methods in Logistics and Supply Chain Management written by and published by . This book was released on 2014 with total page 590 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Business Performance Measurement and Management written by Paolo Taticchi and published by Springer Science & Business Media. This book was released on 2010-01-22 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.
Download or read book Patient Safety and Quality written by Ronda Hughes and published by Department of Health and Human Services. This book was released on 2008 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043)." - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/
Download or read book Enhancing Synergies in a Collaborative Environment written by Pablo Cortés and published by Springer. This book was released on 2015-02-04 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume contains a selection of the best papers presented at the 8th International Conference on Industrial Engineering and Industrial Management, XX International Conference on Industrial Engineering and Operations Management, and International IIE Conference 2014, hosted by ADINGOR, ABEPRO and the IIE, whose mission is to promote links between researchers and practitioners from different branches, to enhance an interdisciplinary perspective of industrial engineering and management. The conference topics covered: operations research, modelling and simulation, computer and information systems, operations research, scheduling and sequencing, logistics, production and information systems, supply chain and logistics, transportation, lean management, production planning and control, production system design, reliability and maintenance, quality management, sustainability and eco-efficiency, marketing and consumer behavior, business administration and strategic management, economic and financial management, technological and organizational innovation, strategy and entrepreneurship, economics engineering, enterprise engineering, global operations and cultural factors, operations strategy and performance, management social responsibility, environment and sustainability. This book will be of interest to researchers and practitioners working in any of the fields mentioned above.
Download or read book Open Learning Cultures written by Ulf-Daniel Ehlers and published by Springer Science & Business Media. This book was released on 2013-09-12 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today we are seeing a new form of blended learning: not only is technology enhancing the learning environment but formal and informal learning are combining and there is self- and peer-assessment of results. Open learning cultures are challenging the old and long-practiced methods used by educators and transforming learning into a more student-driven and independent activity , which uses online tools such as blogs, wikis or podcasts to connect resources, students and teachers in a novel way. While in higher education institutions most assessments are still tied to formal learning scenarios, teachers are more and more bound to recognize their students’ informal learning processes and networks. This book will help teachers, lecturers and students to better understand how open learning landscapes work, how to define quality and create assessments in such environments, and how to apply these new measures. To this end, Ehlers first elaborates the technological background for more collaborative, distributed, informal, and self-guided learning. He covers the rise of social media for learning and shows how an architecture of participation can change learning activities. These new paradigms are then applied to learning and education to outline what open learning landscapes look like. Here he highlights the shift from knowledge transfer to competence development, the increase in lifelong learning, and the importance of informal learning, user generated content, and open educational resources. He then shows how to manage quality by presenting a step by step guide to developing customized quality concepts for open learning landscapes. Finally, several methods dealing with assessment in these new environments are presented, including guidelines, templates and use cases to exemplify the approaches. Overall, Ehlers argues for assessment as an integral part of learning processes, with quality assurance as a method of stimulating a quality culture and continuous quality development rather than as a simple controlling exercise.
Download or read book Beyond Total Quality Management written by Gregory M. Bounds and published by McGraw-Hill/Irwin. This book was released on 1994 with total page 862 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beyond Total Quality Management, the first and only college textbook devoted entirely to TQM, is comprised of 12 conceptual chapters and a collection of chapter-length case studies. The conceptual chapters introduce students to the philosophies, methods and tools of TQM and suggest a new paradigm for management which goes beyond TQM as it is commonly viewed today. The case studies exemplify the concepts in practice and give students a context for discussing the practical applications of TQM. While maintaining a strong customer value orientation throughout, this text addresses the entire spectrum of issues related to TQM - from human resources management and organizational culture to customer value measurement and statistical quality control. This well-balanced approach is based on sound research and consistently reinforces the crucial link between TQM and business strategy.
Download or read book Investing in Natural Capital written by A.-M. Jansson and published by . This book was released on 1994-05 with total page 532 pages. Available in PDF, EPUB and Kindle. Book excerpt: The results of a workshop held following the second biannual conference of the International Society for Ecological Economics, Investing in Natural Capital emphasizes the essential connections between natural ecosystems and human socioeconomic systems, and the importance of ensuring that both remain resilient.
Download or read book Digital Governance written by Michael E. Milakovich and published by Routledge. This book was released on 2021-09-27 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.
Download or read book Skills for Successful 21st Century School Leaders written by John R. Hoyle and published by R&L Education. This book was released on 2005 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: This resource is the most important book in years focusing on the preparation and development of school leaders. Comprehensive in scope and extremely readable, Skills for Successful 21st Century School Leaders provides a complete overview of the knowledge base and skills for successful school leaders. The publication is based on the standards recently developed by the American Association of School Administrators (AASA), the Interstate School Leaders Licensure Consortium (ISLLe, the National Policy Board for Educational Administration (NPBEA), the National Council for Accreditation of Teacher Education (NCATE), and state education agencies.
Download or read book The Definition of Quality and Approaches to Its Assessment written by Avedis Donabedian and published by ACHE Management. This book was released on 1980 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Published more than 30 years ago, this historic book provides a sound basis for understanding the concept of healthcare quality. It covers the definition of quality and the basic approaches to how it is assessed.This book, originally published in 1980, was the first of three volumes on healthcare quality written by Dr. Avedis Donabedian. This book covers: Quality definitions Monetary cost and the quality of care Quality assessment and program evaluation Accessibility, continuity, and coordination of qualtiy The client's view of quality The provider's view of quality Structure, process, and outcome of quality assessment Contributions to innovation in medical care
Download or read book The Handbook of Experimental Economics written by John H. Kagel and published by Princeton University Press. This book was released on 2020-05-05 with total page 742 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, which comprises eight chapters, presents a comprehensive critical survey of the results and methods of laboratory experiments in economics. The first chapter provides an introduction to experimental economics as a whole, with the remaining chapters providing surveys by leading practitioners in areas of economics that have seen a concentration of experiments: public goods, coordination problems, bargaining, industrial organization, asset markets, auctions, and individual decision making. The work aims both to help specialists set an agenda for future research and to provide nonspecialists with a critical review of work completed to date. Its focus is on elucidating the role of experimental studies as a progressive research tool so that wherever possible, emphasis is on series of experiments that build on one another. The contributors to the volume--Colin Camerer, Charles A. Holt, John H. Kagel, John O. Ledyard, Jack Ochs, Alvin E. Roth, and Shyam Sunder--adopt a particular methodological point of view: the way to learn how to design and conduct experiments is to consider how good experiments grow organically out of the issues and hypotheses they are designed to investigate.
Download or read book Business Ethics in Theory and Practice written by Patricia Werhane and published by Springer Science & Business Media. This book was released on 2013-04-17 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book originated in a symposium on business ethics that took place in the Faculty of Commerce at the University of Canterbury in September of 1997. Professor Werhane, who was a visiting Erskine Fellow, provided the keynote address, and many of the papers in this collection were originally presented at this symposium. We are grateful to Kluwer Publishers for the opportunity to publish these essays in their series on International Business Ethics. We want to thank the Olsson Center for Applied Ethics at the Darden School, University of Virginia, and the Erskine Trust and the Department of Management at the University of Canterbury for their support of Professor Werhane's fellowship, research for this text, and funding for its production. We especially want to thank Lisa Spiro, who copy-edited and prepared the manuscript for publication. INTRODUCTION AND OVERVIEW This book originated in a symposium on business ethics that took place in the faculty of commerce, at the University of Canterbury, in September 1997. Professor Werhane, who was a visiting Erskine Fellow, provided the keynote address. Contributions to the proceedings were. inter-disciplinary, spanning theory and practice. Subsequent contributions were obtained from within New Zealand and from Asia. The book starts off on rather a pessimistic note: the new managerialism (the kind of thing Scott Adams jokes about in the world-famous Dilbert cartoons) is economically suspect and psychologically damaging.
