Download or read book Higher Education Interlibrary Loan Management Benchmarks 2014 written by Primary Research Group and published by Primary Research Group Inc. This book was released on 2013 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: The study presents detailed data on the interlibrary loan operations of approximately 50 colleges and universities with data broken out for different types of higher education institutions and by other variables, such as for public and private institutions, and by college enrollment level. The report gives detailed data on turnaround times for various kinds of interlibrary loan borrowing and lending requests, use of technology and services, impact of distance learning and MOOCs on interlibrary loan, copyright and open access issues, the administrative jurisdiction of the interlibrary loan department, departmental cost structure, personnel benchmarks, trends in departmental budgets and other issues in interlibrary loan management.

Download or read book HIGHER EDUCATION INTER LIBRARY LOAN MANAGEMENT BENCHMARKS 2018 written by and published by . This book was released on 2018 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Profiles of Best Practices in Academic Library Interlibrary Loan written by Paul Kelsey and published by Primary Research Group Inc. This book was released on 2009 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: The study profiles the interlibrary loan efforts of nine leading American colleges: the University of Texas at Arlington, Tulane University, the University of Minnesota, Indiana University-Purdue University Indianapolis, Brigham Young University, the University of Tennessee, Colorado State University, Oberlin College and Stony Brook University. The libraries interviewed shared their thoughts on a broad range of topics including but not restricted to: workflow management, productivity measures, departmental organization, budgets and spending trends, service to distance learning students, copyright and licensing issues, measures for special collections, automation and software use, use of institutional repositories and open access publications, shipping costs and procedures, and many other facets of academic interlibrary loan management. The purpose of the report is to define and diffuse best practices by profiling measures taken by nine leading institutions of higher education. Although the report contains much useful quantitative information, especially relating to budgets and employment, the focus in this report is on a journalistic narrative explaining departmental goals, procedures and practices and evaluating results.

Download or read book Academic Interlibrary Loan Benchmarks written by and published by . This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Academic Interlibrary Loan Benchmarks presents the results of a survey of th einterlibrary loan operations of 75 academic libraries predominantly in the USA, the UK and Canada. The 140 page report presents data on staffing, budgeting, shipping expenses and other facets of interlibrary loan departmental management. The study also offers details on the impact of eBooks, digital repositories, and distance learning programs on interlibrary loan practices. The report also covers developments in consortiums, state networks, the negotiation of interlibary loan contract terms with information providers, work flow studies, automation, fee structure and other facets of and issues in interlibrary loan in a higher education setting. Data is broken out by size and type of library and for public and private institutions.

Download or read book Interlibrary Loan in Academic and Research Libraries written by Pat Weaver-Meyers and published by Association of Research Libr. This book was released on 1989 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: A dramatic increase in interlibrary loan (ILL) in academic and research libraries in the last five years, combined with a changing office environment, is forcing reassessment of the relationship between the volume and cost of loans to service quality. In the spring of 1988, a survey was sent to 116 member libraries of the Association of Research Libraries (ARL) to gather data about workload, professional and non-professional staffing levels, use of bibliographic utilities, fillrates, and perceptions about staffing adequacy. This report uses the 76 responses received to present an overview of ILL staffing patterns, test assumptions about workloads and fillrates, and suggest some guidelines for libraries to follow in the analysis of their own efficiency and effectiveness. In conclusion, it is suggested that the importance of professionals in ILL may be underestimated, and that increasing ILL activity may be causing a reduction in the quality of service in borrowing operations. Six tables highlight survey responses. Appended are a copy of the survey and cover letter; a self-analysis workform showing median productivity levels for libraries found to be effective and efficient in ILL operations; and linear and quadratic correlations and a chart for monthly analysis of unfills. (11 references) (NRP)

Download or read book Interlibrary Loan Practices Handbook written by Cherié L. Weible and published by American Library Association. This book was released on 2011 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Guidance on how to do ILL efficiently and effectively, with advice on being a considerate borrower and lender.

Download or read book Interlibrary Loan and Document Delivery written by Lee Andrew Hilyer and published by Routledge. This book was released on 2006 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: Interlibrary Loan and Document Delivery is a how-to guide to organizing an interlibrary loan department, providing extensive content on copyright law, ILL management systems, and human resources. This comprehensive book includes an introduction to ILL operations, governing policies, up-to-date information on borrowing and lending, and considerations for medicals libraries and distance learning. It also includes an extensive listing of resources relevant to today's ILL that serves as a handy desk reference when problem solving and investigating ways to improve service delivery.

Download or read book Measuring the Performance of Interlibrary Loan Operations in North American Research and College Libraries written by Mary Ellen Jackson and published by . This book was released on 1998 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Measuring the Performance of Interlibrary Loan Operations in North American Research and College Libraries written by Mary E. Jackson and published by . This book was released on 1998 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Interlibrary Loan Practices Handbook written by Virginia Boucher and published by American Library Association. This book was released on 1997 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this new edition of the definitive Interlibrary Loan Practices Handbook, edited by CheriT Weible and Karen Janke, expert contributors clearly explain the complexities of getting materials for patrons from outside the library. This collection presents a complete view of the interlibrary loan (ILL) process, with contributions from all areas of the technical services community, providing Guidance on how to do ILL efficiently and effectively, with advice on being a considerate borrower and lender Details of preferred staffing and management techniques, showing how best practices can be implemented at any institution Discussion of important issues that can fall between the cracks, such as hidden copyright issues, and the logistics of lending internationally As consortia and other library partnerships share ever larger fractions of their collections, this book gives library staff the tools necessary for a smoothly functioning ILL system.

Download or read book Wisconsin Interlibrary Loan Guidelines written by Wisconsin. Committee on Statewide Interlibrary Loan and Reference Referral Patterns in Wisconsin and published by . This book was released on 1982 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Changing Landscape for Electronic Resources written by Yem S Fong and published by Routledge. This book was released on 2013-01-11 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep up-to-date with the latest in innovative electronic information services! The Changing Landscape for Electronic Resources: Content, Access, Delivery, and Legal Issues focuses on the effects and challenges of providing electronic resources for libraries. The authors are librarians and other professionals with practical experience in current issues and developing trends. With this book, you will learn about technical, legal, and resource sharing developments that will contribute to the future distribution of global information in libraries. This book shows how libraries using electronic resources can reduce costs and save transaction time for large and small public libraries as well as academic libraries. It also reveals recent initiatives related to open source software and core standards for resource sharing and interlibrary loal, such as the Bath profile and the NISO Circulation Interchange Protocol (NCIP). Special features of this timely book include figures, diagrams, references, and Web sites. This book contains the wisdom and experience of professionals applying electronic resources to: interlibrary loan systems copyright and licensing open source software international data standards scholarly publishing The Changing Landscape for Electronic Resources will help you avoid many of the potential pitfalls of managing electronic content in the evolving modern library. This book will help you prepare for a future in which electronic access improves the range, speed, and quantity of cost-effective information services for patrons and resource-sharing partners.

Download or read book Academic Interlibrary Loan Benchmarks written by and published by . This book was released on 2011 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Interlibrary Loan Document Delivery and Customer Satisfaction written by Pat L Weaver-Meyers and published by Routledge. This book was released on 2012-11-12 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems.Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies. Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional servicesInterlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries. The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one’s own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.

Download or read book A Feasibility Study of Centralized and Regionalized Interlibrary Loan Centers written by Rolland Elwell Stevens and published by Association of Research Libr. This book was released on 1973 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book College Tutoring Programs Benchmarks written by Primary Research Group Staff and published by Primary Research Group. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 112-page report brings data and commentary from 44 American colleges and universities about their tutoring programs. Among the topics covered: tutoring by students, faculty, adjuncts and professional tutors; use of various types of tutoring, embedded tutors, online tutoring, group tutoring, by appointment and walk-in tutoring, for example. Program budget, tutor salaries, technology use, integration into the library and into retention efforts, and training programs for student tutors. The study also presents highly detailed data on the overall growth rate of tutoring on college campuses, and the extent of use of different kinds of tutors, and tutoring approaches. Data in the report is broken out for public and private colleges, by enrollment size, tuition level, Carnegie class and by type of tutoring program (i.e. for the overall college, for a specific subject matter or for a specific student population type) Just a few of the report's many findings are that: *70.45% of survey participants offered a walk in tutoring service for which an appointment was not necessary.*Private colleges were much more likely than public ones to offer online tutoring.*For community colleges, student tutors accounted for only 52.77% of total tutoring staff hours.*The more a college charges for tuition, the greater the likelihood that it offers a training or certificate program for student tutors. 54.55% of colleges charging less than $4,500 in annual tuition offer training or certificate programs for student tutors while 81.82% of colleges charging more than $27,000 annually offer such program.

Download or read book Copyright written by Donna L. Ferullo and published by Rowman & Littlefield. This book was released on 2023-09-03 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: "An invaluable resource giving librarians the tools to assess copyright issues, risks, and approaches both domestically and internationally." -Library Journal, Starred Review Finally: a plain-language guide to best practices for the complex world of copyright management in academic libraries. Copyright issues continue to perplex librarians and educators. The difficulties and confusion in applying the U.S. Copyright Act became especially apparent when Covid hit and many universities turned to remote learning as their primary method of instruction. Librarians and educators struggled with applying the law for both remote learners and students who were on site. This book provides advice on how to analyze and apply the copyright law to specific areas encountered by librarians and instructors. Coverage includes: Controlled digital lending is a very hot issue and confusing to many as to how copyright could apply in those situations remote learning do’s and don’ts’ is at the forefront of copyright concerns which was highlighted during the pandemic The application of copyright to music in light of recent changes to the U.S. Copyright Act has caused much confusion. Analysis of the new law and strategies on how to include music in a curriculum as well as how libraries can provide access and preservation of musical works. Open access initiatives have become increasingly popular. However, open access does not mean that there is no copyright attached to the works. The use of data is exploding as are the copyright issues associated with it. We will examine the issues and provide options. Written by Donna L. Ferullo, the Director of the University Copyright Office at Purdue University who holds both law and library science degrees and Dwayne K. Buttler, the Evelyn J. Schneider Endowed Chair for Scholarly Communication at the University of Louisville, who also holds a law degree. Both Ferullo and Buttler have many years of experience advising their universities on copyright law.