Download or read book IT Manager s Handbook written by Bill Holtsnider and published by Elsevier. This book was released on 2012-02-22 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chapter 1: The Role of an IT Manager Chapter 2: Managing Your IT Team Chapter 3: Staffing Your IT Team Chapter 4: Project Management Chapter 5: Changing Companies Chapter 6: Budgeting Chapter 7: Security and Compliance, including Disaster Recovery Chapter 8: Getting Started with the Technical Environment Chapter 9: Working with Users Chapter 10: Web 2.0, mobile, tablets, cloud, social media, etc.
Download or read book Mind Tools for Managers written by James Manktelow and published by John Wiley & Sons. This book was released on 2018-04-10 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The manager's must-have guide to excelling in all aspects of the job Mind Tools for Managers helps new and experienced leaders develop the skills they need to be more effective in everything they do. It brings together the 100 most important leadership skills—as voted for by 15,000 managers and professionals worldwide—into a single volume, providing an easy-access solutions manual for people wanting to be the best manager they can be. Each chapter details a related group of skills, providing links to additional resources as needed, plus the tools you need to put ideas into practice. Read beginning-to-end, this guide provides a crash course on the essential skills of any effective manager; used as a reference, its clear organization allows you to find the solution you need quickly and easily. Success in a leadership position comes from results, and results come from the effective coordination of often competing needs: your organization, your client, your team, and your projects. These all demand time, attention, and energy, and keeping everything running smoothly while making the important decisions is a lot to handle. This book shows you how to manage it all, and manage it well, with practical wisdom and expert guidance. Build your ideal team and keep them motivated Make better decisions and boost your strategy game Manage both time and stress to get more done with less Master effective communication, facilitate innovation, and much more Managers wear many hats and often operate under a tremendously diverse set of job duties. Delegation, prioritization, strategy, decision making, communication, problem solving, creativity, time management, project management and stress management are all part of your domain. Mind Tools for Managers helps you take control and get the best out of your team, your time, and yourself.
Download or read book Help Desk Manager s Crash Course written by Phil Gerbyshak and published by . This book was released on 2009-11-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: There's a saying that wisdom is what experience and a love of learning teaches you. There's another saying that genius is knowing how to hide your sources.They're both right.In Help Desk Manager's Crash Course, you'll find the shared experience of two of the industry's most well-known practitioners. Phil Gerbyshak and Jeffrey M. Brooks offer an easy to read-and ready to implement-source for the new manager, or a great refresher for the seasoned one. Their combination of expertise and easy-to-grasp teaching veers something close to genius for a support desk reference, so it's no surprise that HDI training leaders like Rick Joslin say "Gerbyshak and Brooks have done it again!"When it comes to the taller tasks facing a new manager, there's the kind of wisdom you need: How do I interview and hire quality people? How can I delegate effectively? What makes a great team, and great team-work, in the fast-paced environment of help-desks and the support field? These all-important chapters make the book an ideal choice to include in any hiring package for new managers.Phil and Jeff's unique insight will be obvious to the seasoned manager, too. Sections on measuring and managing performance, along with easy to implement metrics, will serve the newbie and the sage equally well. You'll find a clear and thoughtful discussion of a vital but often overlooked skill: designing appraisals that encourage improvement rather than suspicion or resistance.Crafted in an approachable style and format, Help Desk Manager's Crash Course doesn't tell, it shows. Via clear example and revealing anecdote, Phil and Jeff demonstrate that the job of a help desk manager can be a satisfying role built around a magnetic idea: a few simple metrics, a great attitude, and enabling others to succeed are a manager's biggest secret.
Download or read book A Guide to Computer User Support for Help Desk Support Specialists written by Fred Beisse and published by . This book was released on 2001 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, this titles emphasizes problem-solving and communication skills in addition to technical coverage. Using creative Hands-On exercises and Case Projects, users apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for today's team-oriented work environment.
Download or read book The Damn Good Resume Guide Fifth Edition written by Yana Parker and published by Ten Speed Press. This book was released on 2012-05-22 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the best-selling resume books of all time and a trusted resource for job-seekers for nearly three decades, this edition of The Damn Good Resume Guide has been completely revised and updated for today’s marketplace. One of the best-selling resume books of all time and a trusted resource for job-seekers for nearly three decades, this edition of The Damn Good Resume Guide has been completely revised and updated for today’s marketplace. The Shortest Distance Between You and Your Next Job For hundreds of thousands of job seekers, The Damn Good Resume Guide has been the go-to resource for writing and refining their resumes to damn near perfection. Filled with savvy advice and written in a straightforward, user-friendly style, The Damn Good Resume Guide will help you zero in on that dream job, then craft a winning resume that gets your foot in the door. This tried-and-true best seller has been fully revised and updated for today’s job market, including: Contemporary sample resumes (all of which landed interviews!) with job objectives running the career gamut—from line cook to sales manager, school principal to software engineer. Tips on creating a functional, chronological, or hybrid resume—and advice on choosing which format is best for you. What to include and what to leave out of your resume, so you get the job you really want. Smart ways to deal with gaps in your work history and other less-than-ideal resume scenarios. Instructions for writing cover emails and submitting resumes electronically. How to set up (and excel at) an informational interview. Advice for formatting, polishing, and proofing your resume so that it stands out in the right way. And much more! Follow Parker and Brown’s ten easy steps, and you’ll be well on your way to a smart, effective, and thoroughly modern resume—a resume that makes you look good and produces results.
Download or read book Executive MBA in IT City of London College of Economics 12 months 100 online self paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 6786 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview An MBA in information technology (or a Master of Business Administration in Information Technology) is a degree that will prepare you to be a leader in the IT industry. Content - Managing Projects and IT - Information Systems and Information Technology - IT Manager's Handbook - Business Process Management - Human Resource Management - Principles of Marketing - The Leadership - Just What Does an IT Manager Do? - The Strategic Value of the IT Department - Developing an IT Strategy - Starting Your New Job - The First 100 Days etc. - Managing Operations - Cut-Over into Operations - Agile-Scrum Project Management - IT Portfolio Management - The IT Organization etc. - Introduction to Project Management - The Project Management and Information Technology Context - The Project Management Process Groups: A Case Study - Project Integration Management - Project Scope Management - Project Time Management - Project Cost Management - Project Quality Management - Project Human Resource Management - Project Communications Management - Project Risk Management - Project Procurement Management - Project Stakeholder Management - 50 Models for Strategic Thinking - English Vocabulary For Computers and Information Technology Duration 12 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Download or read book Crash Course in Managing People written by Brian Clegg and published by Kogan Page Publishers. This book was released on 2002 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors present a structured, easy-to-use way to improve managerial skills. They explain the key elements that make for effective management, then provide exercises and techniques to develop managerial skills.
Download or read book The Comprehensive Guide To Clinical Research written by Chris Sauber and published by Independently Published. This book was released on 2019-04-21 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Condensing the most important topics in all of clinical research in an easy to understand presentation. The 20 percent of what you need to know in order to be 80 percent proficient!The authors who have operated various levels of businesses in the clinical research industry since 2005 believe that more practical information pertaining to clinical research needs to be accessible to individuals who are new to the industry or are curious about entering the rewarding world of clinical trials.This book reads in an easy to understand style and is based on proven methods the authors have developed to train their own employees and students of their various clinical research academies throughout the years. Picking this up and absorbing the information will allow anyone to gain much better insight into the complicated dynamics of clinical research. This practical roadmap is all you will need to get started on your clinical trial journey!In this book you will learn about:Regulations and the history as well as evolution of GCP.Clinical Research Site OperationsMonitoring Dynamics and Typical Monitoring VistsCRO ActivitiesSponsor Level DynamicsIndustry VendorsCommon Career Opportunities and Employment Roadmaps
Download or read book Crash Course in Library Budgeting and Finance written by Leslie Edmonds Holt and published by Bloomsbury Publishing USA. This book was released on 2016-08-22 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Concise, informative, and well-indexed, this book helps readers get the "big picture" as well as the considerable number of details involved in managing the finances for a library. For all libraries, money is critical to decision-making about technology, staffing, and collections. As a result, informed budgeting is critically important for any library to succeed. This book explains library finance in a practical, engaging way, using examples of real situations in different types of libraries to teach key points. Written by authors with years of experience in budgeting and financial planning within a variety of library settings and in teaching library management or fundraising at the university level, Crash Course in Library Budgeting and Finance makes it painless to learn how to properly manage money in any library environment. The book addresses the entire process of financial planning, from a general, conceptual overview of library budgeting to the details of generating and spending income, and describes best practices for implementing financial controls. Subjects covered include building construction and capital projects, fund raising, capital campaigns, moving to fee-based services, extending and developing earned income, financial best practices, and assessment and evaluation. The authors also make recommendations regarding when and how to share relevant financial information throughout the organization and with constituents throughout the book.
Download or read book Help Desk Manager s Crash Course Guide written by Phil Gerbyshak and published by . This book was released on 2009-05-01 with total page 89 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book How to Manage the IT Helpdesk written by Noel Bruton and published by Routledge. This book was released on 2002 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: The result of over 15 years of practical experience, this volume offers tools for measuring IT help desk productivity and features ten steps for successful support, demonstrating successes and failures through real life case studies.
Download or read book Help Desk Practitioner s Handbook written by Barbara Czegel and published by John Wiley & Sons, Incorporated. This book was released on 1999 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most major companies have some form of help desk or internal technical support. This book is aimed squarely at the help desk staff and the manager who has to train and help those frontline operators.
Download or read book Managerial Economics Crash Course written by IntroBooks and published by IntroBooks. This book was released on 2018-02-21 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: Early traders dealt with competition on a relatively smaller scale as we do today. Most businesses were run mainly on the business acumen and knowledge of the trader without much study about the theories that ruled the world of business. While Economics has existed as a branch of knowledge since the ancient era, managerial economics is an emerging branch of economics which integrates business theories with practical business applications. In early days when business was less competitive, the application of economics to business was not considered to be important. But with the considerable amount of changes in the business landscape, and the cut-throat competition that dominates every aspect of business makes it important for business leaders in today’s world to understand economic theories and apply it prudently to the business to ensure steady growth and profits and to achieve the desired business goals.
Download or read book The Leadership Crash Course written by Paul Taffinder and published by Kogan Page Publishers. This book was released on 2006 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: With this concise self-improvement guide to leadership, readers can analyze their strengths and weaknesses with guidance on taking on new leadership roles, communicating change to employees, and disturbing the organizational culture to make things happen.
Download or read book 10 Hours Crash Course on Budgeting written by Amir Morani CPA CMA CFM CTP MBA and published by Amir Morani. This book was released on 2015-03-02 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt: 10 Hours to Budgeting Competency: A Crash Course for All Managers is a simple and practical guide to understanding the essential steps to creating an effective and manageable budgeting plan. There are nine short lessons in total with each highlighting the core operational functions of every business. The lessons are followed by an exercise where concepts learned are put into practice and planning. Once completed, business owners and managers will have a tailored budgeting plan that will guide in setting goals, achieving goals, and act as a tool for decision-making on business endeavors. We recommend involving the management team in the preparation and execution phases to ensure the viability and sustainability of the budgeting plan. We hope you will find this guide useful to the management and success of your business.
Download or read book The New Manager s Workbook written by Randy Clark and published by Createspace Independent Publishing Platform. This book was released on 2016-03-15 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New Manager's Workbook: A Crash course in Effective Management is a workbook and guidebook to help new managers navigate the intricacies and pitfalls of being at a position of power over employees. Most everyone has experienced a manager who falls at one extreme or another, from the angry micro-manager to the absentee "sure, whatever" manager. With decades of managerial experience under his belt, Randy Clark guides you toward that happy middle where good managers live and work. He shows how to deal with the good (hiring, praising, and motivating employees), the bad (navigating silos and dealing with low-quality work), and the ugly (controlling confrontation employees and, if need be, firing them) while keeping your soul intact. The New Manager's Workbook is a great gift for anyone about to take a seat for the first time behind the managerial desk.
Download or read book Managing to Change the World written by Alison Green and published by John Wiley & Sons. This book was released on 2012-04-03 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why getting results should be every nonprofit manager's first priority A nonprofit manager's fundamental job is to get results, sustained over time, rather than boost morale or promote staff development. This is a shift from the tenor of many management books, particularly in the nonprofit world. Managing to Change the World is designed to teach new and experienced nonprofit managers the fundamental skills of effective management, including: managing specific tasks and broader responsibilities; setting clear goals and holding people accountable to them; creating a results-oriented culture; hiring, developing, and retaining a staff of superstars. Offers nonprofit managers a clear guide to the most effective management skills Shows how to address performance problems, dismiss staffers who fall short, and the right way to exercising authority Gives guidance for managing time wisely and offers suggestions for staying in sync with your boss and managing up This important resource contains 41 resources and downloadable tools that can be implemented immediately.
