Download or read book Upstream written by Dan Heath and published by Simon and Schuster. This book was released on 2020-03-03 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wall Street Journal Bestseller New York Times bestselling author Dan Heath explores how to prevent problems before they happen, drawing on insights from hundreds of interviews with unconventional problem solvers. So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems. Cops chase robbers, doctors treat patients with chronic illnesses, and call-center reps address customer complaints. But many crimes, chronic illnesses, and customer complaints are preventable. So why do our efforts skew so heavily toward reaction rather than prevention? Upstream probes the psychological forces that push us downstream—including “problem blindness,” which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored massive victories by switching to an upstream mindset. One online travel website prevented twenty million customer service calls every year by making some simple tweaks to its booking system. A major urban school district cut its dropout rate in half after it figured out that it could predict which students would drop out—as early as the ninth grade. A European nation almost eliminated teenage alcohol and drug abuse by deliberately changing the nation’s culture. And one EMS system accelerated the emergency-response time of its ambulances by using data to predict where 911 calls would emerge—and forward-deploying its ambulances to stand by in those areas. Upstream delivers practical solutions for preventing problems rather than reacting to them. How many problems in our lives and in society are we tolerating simply because we’ve forgotten that we can fix them?

Download or read book Cold Enough for Snow written by Jessica Au and published by Giramondo Publishing. This book was released on 2022-02-01 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: The inaugural winner of The Novel Prize, an international biennial award established by Giramondo (Australia), Fitzcarraldo Editions (UK) and New Directions (USA). Cold Enough for Snow was unanimously chosen from over 1500 entries. A novel about the relationship between life and art, and between language and the inner world – how difficult it is to speak truly, to know and be known by another, and how much power and friction lies in the unsaid, especially between a mother and daughter. A young woman has arranged a holiday with her mother in Japan. They travel by train, visit galleries and churches chosen for their art and architecture, eat together in small cafés and restaurants and walk along the canals at night, on guard against the autumn rain and the prospect of snow. All the while, they talk, or seem to talk: about the weather, horoscopes, clothes and objects; about the mother’s family in Hong Kong, and the daughter’s own formative experiences. But uncertainties abound. How much is spoken between them, how much is thought but unspoken? Cold Enough for Snow is a reckoning and an elegy: with extraordinary skill, Au creates an enveloping atmosphere that expresses both the tenderness between mother and daughter, and the distance between them. 'So calm and clear and deep, I wished it would flow on forever.' — Helen Garner 'Rarely have I been so moved, reading a book: I love the quiet beauty of Cold Enough for Snow and how, within its calm simplicity, Jessica Au camouflages incredible power.' — Edouard Louis 'Au’s prose is elegant and measured. In descriptions of bracing clarity she evokes ‘shaking delicate impressions’ of worlds within worlds that are symbolic of the parts of ourselves we keep hidden and those we choose to lay bare. Put simply, this novel is an intricate and multi-layered work of art — a complex and profound meditation on identity, familial bonds and our inability to fully understand ourselves, those we love and the world around us.' — Jacqui Davies, Books+Publishing

Download or read book Burn written by Heath Gibson and published by North Star Editions, Inc.. This book was released on 2012-08-08 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: William Tucker loves being a volunteer firefighter. After he rescues his crush, she undergoes a profound transformation for the better. He may not be able to meet his father’s expectations or protect his gay brother, but for those who need a second chance at life, William isn’t afraid to light the match—and become the hero the town needs.

Download or read book Hangman written by Jack Heath and published by Harlequin. This book was released on 2018-06-12 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE INTERNATIONAL BESTSELLER “Brilliant!” —Jeffery Deaver, New York Times bestselling author “Two well-chewed thumbs up.” —Gregg Hurwitz, New York Times bestselling author An addictive debut thriller starring an FBI consultant with a peculiar taste for crime and punishment… A boy vanishes on his way home from school. His frantic mother receives a ransom call: pay or else. It’s only hours before the deadline, and the police have no leads. Enter Timothy Blake, an FBI consultant with a knack for solving impossible cases but whose expertise comes at a price. Every time he saves a life, he takes one, trying to satisfy an urge he fears he can only control for so long. And this time Blake may have met his match. The kidnapper is more cunning and ruthless than any he’s faced before. And he’s been assigned a new partner within the Bureau: a woman linked to the past he’s so desperate to forget. Because he has a secret, one so dark he will do anything to keep it hidden. For fans of Dexter and Hannibal, Hangman introduces a darkly mesmerizing character whose skill at finding criminals comes from a knowledge that can only be learned firsthand.

Download or read book Cursed Bunny written by Bora Chung and published by Honford Star. This book was released on 2021-07-15 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cursed Bunny is a genre-defying collection of short stories by Korean author Bora Chung. Blurring the lines between magical realism, horror, and science-fiction, Chung uses elements of the fantastic and surreal to address the very real horrors and cruelties of patriarchy and capitalism in modern society. Anton Hur’s translation skilfully captures the way Chung’s prose effortlessly glides from being terrifying to wryly humorous. Winner of a PEN/Heim Grant.

Download or read book The Truth App written by Jack Heath and published by Simon and Schuster. This book was released on 2020-02-25 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A swift, intense page-turner.” —BCCB In this pulse-pounding tech-thriller, Jack Heath creates a world where everyone knows when you lie—and telling the truth doesn’t always set you free. Jarli likes to think he’s an honest guy. He’s a big believer in telling the truth, no matter what. So he develops The Truth App, a mobile application that listens in on your conversations and can tell when someone’s lying. Then his app goes viral and, suddenly, Jarli is an internet sensation. But, soon enough, Jarli realizes that being famous can be dangerous—especially when you’ve just exposed everyone’s deepest, darkest secrets. Now his entire town is out to get him: kids at school, teachers, the police, even his own family. Also, an underground network of criminals has just added Jarli to their hit list. Sometimes, exposing the truth comes with a price…

Download or read book The Doloriad written by Missouri Williams and published by MCD x FSG Originals. This book was released on 2022-03-01 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: "[The Doloriad] just might be what your rotten little heart deserves." —J. Robert Lennon, The New York Times Book Review Named a Most Anticipated Book of 2022 by i-D, Cosmopolitan, Thrillist, Lit Reactor, and Lit Hub, and one of Nylon's March 2022 Books to Add to Your Reading List Macabre, provocative, depraved, and unforgettable, The Doloriad marks the debut of Missouri Williams, a terrifyingly original new voice In the wake of a mysterious environmental cataclysm that has wiped out the rest of humankind, the Matriarch, her brother, and the family descended from their incest cling to existence on the edges of a deserted city. The Matriarch, ruling with fear and force, dreams of starting humanity over again, though her children are not so certain. Together the family scavenges supplies and attempts to cultivate the poisoned earth. For entertainment, they watch old VHS tapes of a TV show in which a problem-solving medieval saint faces down a sequence of logical and ethical dilemmas. But one day the Matriarch dreams of another group of survivors and sends away one of her daughters, the legless Dolores, as a marriage offering. When Dolores returns the next day, her reappearance triggers the breakdown of the Matriarch’s fragile order, and the control she wields over their sprawling family begins to weaken. Told in extraordinary, intricate prose that moves with a life of its own, and at times striking with the power of physical force, Missouri Williams’s debut novel is a blazingly original document of depravity and salvation. Gothic and strange, moving and disquieting, and often hilarious, The Doloriad stares down, with narrowed eyes, humanity’s unbreakable commitment to life.

Download or read book Decisive written by Chip Heath and published by Random House Canada. This book was released on 2013-03-26 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: The four principles that can help us to overcome our brains' natural biases to make better, more informed decisions--in our lives, careers, families and organizations. In Decisive, Chip Heath and Dan Heath, the bestselling authors of Made to Stick and Switch, tackle the thorny problem of how to overcome our natural biases and irrational thinking to make better decisions, about our work, lives, companies and careers. When it comes to decision making, our brains are flawed instruments. But given that we are biologically hard-wired to act foolishly and behave irrationally at times, how can we do better? A number of recent bestsellers have identified how irrational our decision making can be. But being aware of a bias doesn't correct it, just as knowing that you are nearsighted doesn't help you to see better. In Decisive, the Heath brothers, drawing on extensive studies, stories and research, offer specific, practical tools that can help us to think more clearly about our options, and get out of our heads, to improve our decision making, at work and at home.

Download or read book We Were the Least of These written by Elaine A. Heath and published by Brazos Press. This book was released on 2011-05 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: An expert in pastoral ministry illuminates the good news of healing and liberation the Bible offers survivors of sexual abuse.

Download or read book The Power of Moments written by Chip Heath and published by Simon and Schuster. This book was released on 2017-10-03 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work. While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember twenty years later? What if a manager knew how to create an experience that would delight customers? What if you had a better sense of how to create memories that matter for your children? This book delves into some fascinating mysteries of experience: Why we tend to remember the best or worst moment of an experience, as well as the last moment, and forget the rest. Why “we feel most comfortable when things are certain, but we feel most alive when they’re not.” And why our most cherished memories are clustered into a brief period during our youth. Readers discover how brief experiences can change lives, such as the experiment in which two strangers meet in a room, and forty-five minutes later, they leave as best friends. (What happens in that time?) Or the tale of the world’s youngest female billionaire, who credits her resilience to something her father asked the family at the dinner table. (What was that simple question?) Many of the defining moments in our lives are the result of accident or luck—but why would we leave our most meaningful, memorable moments to chance when we can create them? The Power of Moments shows us how to be the author of richer experiences.

Download or read book Rare as Hens Teeth written by and published by . This book was released on 1989 with total page 614 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Switch written by Chip Heath and published by Crown Currency. This book was released on 2010-02-16 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives? The primary obstacle is a conflict that's built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems - the rational mind and the emotional mind—that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort - but if it is overcome, change can come quickly. In Switch, the Heaths show how everyday people - employees and managers, parents and nurses - have united both minds and, as a result, achieved dramatic results: • The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients • The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping • The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.

Download or read book The Heath written by Hunter Davies and published by Bloomsbury Publishing. This book was released on 2021-11-11 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: An engaging portrait of Hampstead Heath – a place rich not just in natural wonders but in history and monuments, emotions and memories, people and places. 'I enjoyed every inch of the way, from Parliament Hill to the Pergola... A late-life little masterpiece' Ferdinand Mount 'A love letter, both to the Heath and to his late wife' Islington Tribune 'An affectionate book which blends personal anecdote, history and interviews' Ham & High The eight hundred acres of Hampstead Heath lie just four miles from central London; and yet unlike the manicured inner-city parks, it feels like the countryside: it has hills and lakes, wild spots and tame spots. Hunter Davies has lived within a stone's throw of Hampstead Heath for more than sixty years and has walked on it nearly every day of his London life. For him, it is not just a place of recreation and relaxation but also a treasure-house of memories and emotions. In The Heath, he visits all parts of this, the largest area of common land in Britain's capital city: from Kenwood House to the Vale of Health, from Parliament Hill to Boudicca's Mound, and from the Ladies Bathing Pond to the fabulous pergola. As he walks, Davies talks to the diverse array of individuals who frequent the Heath: regulars; visitors; dog walkers; stall holders at the weekly farmer's market; famous faces having their morning stroll; twenty-first-century hippies spreading peace, love and happiness.

Download or read book The Lab written by Jack Heath and published by Pan Australia. This book was released on 2006 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sixteen-year-old agent Six of Hearts is the first human to be grown from designer DNA. He can run faster, jump higher and react more quickly than anyone else.Six escaped from his creators, a sinister underground organisation called the Lab, when he was a baby. Now, he works for the Deck, a group of vigilantes who are trying to protect the Code - the moral values set down before the world descended into anarchy. When the Deck begins investigating the Lab, Six walks a tightrope between his two worlds, trying to keep his origins a secret. Then he meets Kyntax, a boy with the same DNA...This science-fiction thriller for readers 12 years and over has all the requisite spy elements of gadgets and makeovers, high-octane chases, explosive fight scenes and a plot that leaves you guessing right till the end!

Download or read book Do Not Open This Book written by Andy Lee and published by Scholastic Press. This book was released on 2020-10-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Originally published in Australia by Lake Press Pty Ltd." -- Verso.

Download or read book Nobody Listens to Andrew written by Elizabeth Guilfoile and published by . This book was released on 2012-08-01 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: When His Family And Neighbor Finally Get Around To Listening To Andrew, They Find He Really Does Have Something Important To Say.

Download or read book Feel written by Chris Heath and published by Random House. This book was released on 2005 with total page 548 pages. Available in PDF, EPUB and Kindle. Book excerpt: The publication of Feel: Robbie Williams by Chris Heath in September 2004 caused shockwaves of controversy, delight and book-buying. Finally, after years of rumour and lies, the complete, intimate story of Robert P Williams has been written. Spanning his childhood through Take That to his current status as rock icon, probing his love life and his family relationships, this book takes you closer than you ever thought you'd get to Robbie Williams. Written by Chris Heath, who spent nearly two years working with Rob on this book, every word is imbued with Rob's humour, charisma, talent, memories and complexity. But more than ever before, this book tells the truth about his extraordinary life. Billy Connolly told his story through his wife, and with Rolling Stone journalist, Chris Heath, Robbie's own story has been brilliantly and insightfully told. You may have seen his face a million times, heard his music every day, followed him from the beginning of Take That, but this is a man with some serious surprises in store. This is a groundbreaking book; truly original and brilliantly written; a grippingly honest story of an extraordinary man.