Download or read book Hardware Asset Management in ServiceNow written by Laurence E. Tindall and published by . This book was released on 2023 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Hardware Asset Management in ServiceNow: The ultimate guide for understanding and learning Hardware Asset Management (HAM) in ServiceNow. This book will teach you all of the core HAM workflows and modules in ServiceNow, including all of the latest features included with the Hardware Asset Management Professional application from ServiceNow. Get a firm understanding of how to manage hardware assets from cradle to grave using the Now Platform."--
Download or read book An It Manager s Guide to Hardware Asset Management written by Laurence Tindall and published by Independently Published. This book was released on 2018-11-02 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: An IT Manager's Guide to Hardware Asset Management: The perfect guide for implementing an IT Asset Management (ITAM) program. This book will teach you what IT Asset Management is, and how it can substantially benefit your organization. Get a grasp of your IT Assets today and start learning how to effectively organize and manage them. Acquire the knowledge on how to setup up a successful IT Asset Management program from the ground up.This book is aimed towards all IT professionals that seek to learn the skills and fundamentals of Hardware Asset Management.
Download or read book SAMonNOW written by Bill Cypert and published by . This book was released on 2020-06-15 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: This purpose of this book is to provide an effective introduction to and roadmap for Software Asset Management (SAM) implementations leveraging the ServiceNow Orlando version. It would be impossible to address every SAM scenario as these are driven by different factors at each organization.This book should be used as a guideline in terms of procedures in the Software Asset Management space. Your organization can leverage this information as an outline in creating and refining your own SAM process. The bottom line is that your process needs to be owned by you and your organization based on best practices.Wherever possible, I have tried to stay "out of the box" as possible in terms of ServiceNow Platform and the ServiceNow SAM Professional Module. The release of this book is in line with the Orlando release of ServiceNow.
Download or read book ServiceNow for Architects and Project Leaders written by Roy Justus and published by Packt Publishing Ltd. This book was released on 2022-12-01 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gain insight and strategic advice for driving value in your organization with this practical guide that condenses a decade of ServiceNow wisdom into the must-know essentials for impactful deployments Key FeaturesFocus on what to do when shaping and leading a ServiceNow journeyExplore strategies for making your projects impactful and valuableGuidance for leaders at every level to maximize return on their investments in ServiceNowBook Description ServiceNow is the leading enterprise service management platform that enables the effective management of services in a modern enterprise. In this book, you'll learn how to avoid pitfalls that can challenge value realization, where to focus, how to balance tradeoffs, and how to get buy-in for complex decisions. You'll understand the key drivers of value in ServiceNow implementation and how to structure your program for successful delivery. Moving ahead, you'll get practical guidance on the methods and considerations in securely using ServiceNow. You'll also learn how to set up a multi-instance environment including best practices, patterns and alternatives in the use and maintenance of a multi-instance pipeline. Later chapters cover methods and approaches to design processes that deliver optimal ROI. Further, you'll receive tips for designing technical standards, designing for scale, ensuring maintainability, and building a supportable instance. Finally, you'll focus on the innovative possibilities that can be unlocked in a ServiceNow journey which will help you to manage uncertainty and claim the value of being an early adopter. By the end of this book, you'll be prepared to lead or support a ServiceNow implementation with confidence that you're bringing not only a solution but also making an impact in your organization. What you will learnUnderstand the key drivers of value in ServiceNow implementationStructure your ServiceNow programs for successful deliveryDiscover methods and tools for securely using ServiceNowSet up a multi-instance environment with best practices and patternsArchitect and lead the deployment of AI capabilities in ServiceNowBuild innovative experiences using NLU, virtual agents and the Now Experience FrameworkWho this book is for This book is for architects, consultants and project leaders looking to drive value by applying ServiceNow effectively and efficiently. Platform administration or development experience is useful but not necessary to get the most out of this book. However, some familiarity with the modules and features of ServiceNow is expected.
Download or read book ITAMOrg IT Asset Management Foundation Courseware written by Jan Øberg and published by Van Haren. This book was released on 2020-09-17 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITAMOrg® IT Asset Management Foundation Certifications is suitable for individuals wanting to demonstrate they have achieved sufficient understanding of how to apply and tailor the ITAM practices. Changing business practices, the introduction of new technologies, combined with customer and stakeholder feedback led to the need for understanding ITAM disciplines. The ITAMOrg guidance will be easier to navigate and understand the ITAM practical in its approach. The Foundation exam with a fundamental understanding of the ITAM elements and equips the participant to focus on the practical skills to apply ITAM practices. Key benefits: • ITAM can be successfully applied to any sized organisation, and professional role • ITAM leverages off the real-life expertise of the global ITAMOrg community, offering a overview of the ITAM disciplines and IT Asset areas to be controlled. • The exams highlight real world applications that equip professionals for success in IT Asset Management This Courseware is suited for the ITAMOrg® 2020 Foundation exam. There is also a sample exam added of the ITAMOrg® 2020 Foundation in case the participant prefers to refresh its knowledge. The Exam is delivered in English.
Download or read book Pocket CIO The Guide to Successful IT Asset Management written by Phara McLachlan and published by Packt Publishing Ltd. This book was released on 2018-03-30 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create and manage a clear working IT asset management strategy with this unique guide Key Features A detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents Includes in-depth discussion on how risk management has changed and the possible solutions needed to address the new normal A step-by-step ITAM manual for newbies as well as seasoned ITAM veterans Book DescriptionThis book is a detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents. It is a step-by-step IT Asset Management manual for the newbies as well as the seasoned ITAM veterans, providing a unique insight into asset management. It discusses how risk management has changed over time and the possible solutions needed to address the new normal. This book is your perfect guide to create holistic IT Asset Management and Software Asset Management programs that close the risk gaps, increases productivity and results in cost efficiencies. It allows the IT Asset Managers, Software Asset Managers, and/or the full ITAM program team to take a deep dive by using the templates offered in the guidebook. You will be aware of the specific roles and responsibilities for every aspect of IT Asset Management, Software Asset Management, and Software License Compliance Audit Response. By the end of this book, you will be well aware of what IT and Software Asset Management is all about and the different steps, processes, and roles required to truly master it.What you will learn Close the hidden risk gaps created by IT assets (hardware and software) Create and manage a proactive ITAM and SAM program and policy A clear, concise explanation of what IT Asset Management and Software Asset Management is, the benefits, and results The best ways to manage a software audit and how to be prepared for one Considerations for selecting the best technology for a specific company including what questions should be asked at the onset Increasing ITAM program and project success with change management Who this book is for This book is intended for CIOs, VPs and CTOs of mid to large-sized enterprises and organizations. If you are dealing with changes such as mergers, acquisitions, divestitures, new products or services, cyber security, mandated regulations, expansion, and much more, this book will help you too.
Download or read book Hardware Asset Management written by Stephan Kammerer and published by . This book was released on 2010 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book IBM Maximo Asset Management The Consultant s Guide Second Edition written by Robert Zientara and published by Robert Zientara. This book was released on 2021-05-09 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book was written by a Maximo consultant for Maximo functional consultants to help them lead implementation projects better and faster. This is already the second edition of this book, revised and extended. The book covers the topic of how to implement IBM Maximo Asset Management efficiently and bring value to customers. The book begins by describing how to prepare the project and run the workshops. There is an explanation of how to design the system and what deliverables will be. The following chapters focus on the project organization to make it productive. This part of the book can be helpful also for managers of Maximo implementation teams. The second part of the book describes Maximo applications, their interactions, and processes. You will also find here a lot of configuration examples and sample content of the project deliverables. See what my readers have to say… “…I must thank you for your contribution towards the industry and how much it can help young and upcoming business consultants like me in getting things right. Knowledge is invaluable. Thanks for your time in creating a medium to share it globally…” —Hashmeet “…The book has immensely helped me in planning the activities and deploying the project….” —Kushal “…Very well written for a consultant to understand how to approach projects. Utilize many of your talking points with my clients. Great work!...” —John
Download or read book Hardware Asset Management Critical Questions Skills Assessment written by The Art Of Service and published by Independently Published. This book was released on 2022-10-23 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are financial resources adequate to accomplish what your organization wants to accomplish? Are there underutilized assets with the potential for sustainable livelihood benefits? Have any assets held by your organization in one account been sold to another account? How can corporate facilities management support your organizations digital transformation? How do you structure project governance to ensure asset management outcomes are protected? How frequently does the governing body review and approve valuation service providers? Is the provider able to integrate the tracking system with your asset management system? What can be done to help ensure infrastructure in your community is managed effectively? What do you currently do when unauthorized software assets are discovered on your network? Where should corporate real estate start when it comes to supporting the wellness agenda? This Hardware Asset Management Guide is unlike books you're used to. If you're looking for a textbook, this might not be for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the Hardware Asset Management challenges you're facing and generate better solutions to solve those problems. Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you're talking a one-time, single-use project, there should be a process. That process needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Hardware Asset Management investments work better. This Hardware Asset Management All-Inclusive Self-Assessment enables You to be that person. INCLUDES all the tools you need to an in-depth Hardware Asset Management Self-Assessment. Featuring new and updated case-based questions, organized into seven core levels of Hardware Asset Management maturity, this Self-Assessment will help you identify areas in which Hardware Asset Management improvements can be made. In using the questions you will be better able to: Diagnose Hardware Asset Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices. Implement evidence-based best practice strategies aligned with overall goals. Integrate recent advances in Hardware Asset Management and process design strategies into practice according to best practice guidelines. Using the Self-Assessment tool gives you the Hardware Asset Management Scorecard, enabling you to develop a clear picture of which Hardware Asset Management areas need attention. Your purchase includes access to the Hardware Asset Management self-assessment digital components which gives you your dynamically prioritized projects-ready tool that enables you to define, show and lead your organization exactly with what's important.
Download or read book ServiceNow IT Operations Management written by Ajaykumar Guggilla and published by Packt Publishing Ltd. This book was released on 2017-04-27 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Align your business requirements with IT by implementing ServiceNow IT Operations with ease. About This Book Written to the latest specification, it will cover basic to advanced concepts and architecture. Take a service-centric approach to operations management and consolidate all your resource data into a single system IT record. Beat the key challenge of managing multiple business operations (even running globally) over a complex IT infrastructure and see immediate results. Who This Book Is For The book is aimed at System administrators, IT operations and IT managers who plan to implement ServiceNow IT Operations Management for their organization. They have no knowledge of ServiceNow ITOM. What You Will Learn Step by step guide in setting up each features with in ServiceNow ITOM Install and configure the required application or plugin Integrate with other provider services as deemed appropriate Explore Orchestration capabilities and how to analyze the data Learn about the ServiceNow graphical interface Integrate with other applications within ServiceNow Aims to cover the fundamentals concepts to advanced concepts Best practices and advanced features In Detail ServiceNow ITOM enables infrastructure and processes to be managed in a highly automated manner. It contains various segments that ensure its applications and enterprise infrastructures are optimized for high performance and helps in creating a lean and agile organization through service-level visibility and automation. This book will be a comprehensive guide that will be based on Geneva release and will help you discover how IT activities can be connected to your business needs, rather than just focusing on internal IT process. It will take a service-centric approach to operations management and consolidate all your resource data into a single system IT record. You will learn about discovery, orchestration, MID server and cloud management, helping you take full advantage of ServiceNow IT Operations Management to improve the quality of service & increasing the service availability. By the end of the book, you will be able to achieve improved service availability, immediate visibility of vital business services and much more, all from the convenience of your single screen. Style and approach This will be a step by step learning guide helping readers to implement ServiceNow IT Operations Management for their organization.
Download or read book Certified Hardware Asset Management Professional written by and published by . This book was released on 2010 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book ServiceNow 360 written by Saqib Javed John and published by Independently Published. This book was released on 2023-09-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: ServiceNow 360° is a complete end-to-end ServiceNow Knowledge Guide. ServiceNow 360° contains all about ServiceNow ranging from basic to advance concepts and acts as a "ServiceNow Bible". This book In fact, a unique of its kind, giving a change to readers to quickly learn the key concepts about all the major modules of ServiceNow including ITSM, ITOM, ITAM, HRSD, SAM, HAM, SPM, GRC, CSM, APM, PPM, SPM. ServiceNow 360° is not only aims to provide quick career boost in a lesser time but also a smartest master piece to the ones who wants to appear in following certification exams in near future or later: CSA - (Certified System Administrator) CAD - (Certified Application Developer) CIS-SM - (Certified Implementation Specialist - Service Mapping) CIS-HR (Certified Implementation Specialist - Human Resource) CIS-EM - (Certified Implementation Specialist - Event Management) CIS-RC - (Certified Implementation Specialist - Risk and Compliance) CIS-Disco - (Certified Implementation Specialist - Discovery) CIS-ITSM - (Certified Implementation Specialist - IT Services Management) CIS-SAM - (Certified Implementation Specialist - Software Asset Management) CIS-HAM - (Certified Implementation Specialist - Hardware Asset Management) CIS-PPM - (Certified Implementation Specialist - Project Portfolio Management) CIS-CSM - (Certified Implementation Specialist - Customer Service Management) CIS-APM - (Certified Implementation Specialist - Application Portfolio Management) CIS-GRC - (Certified Implementation Specialist - Governance, Risk and Compliance) CIS-VRM - (Certified Implementation Specialist - Vendor Risk Management) CIS-SPM - (Certified Implementation Specialist - Strategic Portfolio Management) a.k.a. ITBM CIS-FSM - (Certified Implementation Specialist - Field Service Management)
Download or read book EXIN ITAMOrg IT Asset Management Foundation Workbook written by Johannes W. van den Bent and published by Van Haren. This book was released on 2017-10-30 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: IT Asset Management Foundation (ITAMF.EN) is a certification that validates a professional’s knowledge on managing the IT assets as part of an organization’s strategy, compliance and risk management. The content covered by the certification is based upon the philosophy of ITAMOrg, a membership organization and thought leader in IT Asset Management. The certificate IT Asset Management Foundation is part of the EXIN ITAMOrg qualification program and has been developed in cooperation with international experts in the field. This workbook will help you prepare for the IT Asset Management Foundation (ITAMF.EN) exam and provides you with an overview of the four key areas of IT Asset Management: Hardware Asset Management, including “mobile devices”; Software Asset Management; Services & Cloud Asset Management and People & Information Asset Management, including "Bring Your Own Device". The exam consists of 40 multiple choice questions with a pass mark of 65%. In this workbook, you will find several sample multiple choice questions, and to help increase your knowledge about IT Asset Management we have also included so-called “get it” questions. You will find these questions at the end of each chapter. The exam requirements are specified at the beginning of each chapter, and the weight of the different exam topics is expressed as a percentage of the total.
Download or read book Software Asset Management A Complete Guide 2020 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2019-10-10 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you import inventory and / or assets into the new system from an existing spreadsheet or database? What is an asset management plan? How do you promote knowledge management in organizations? What policies and processes do you have associated with integrating hardware asset and software asset inventories? How consistent are your hardware asset management processes across the different parts of your organization? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Software Asset Management investments work better. This Software Asset Management All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Software Asset Management Self-Assessment. Featuring 2174 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Software Asset Management improvements can be made. In using the questions you will be better able to: - diagnose Software Asset Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Software Asset Management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Software Asset Management Scorecard, you will develop a clear picture of which Software Asset Management areas need attention. Your purchase includes access details to the Software Asset Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Software Asset Management Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Download or read book ServiceNow Application Development written by Sagar Gupta and published by Packt Publishing Ltd. This book was released on 2017-09-25 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develop and extend efficient cloud-native applications with ServiceNow About This Book Build and customize your apps and workflows to suit your organization's requirements Perform in-depth application development from designing forms to writing business rules, client-scripts, and workflows Comprehensive guide to the end-to-end implementation of designing and extending apps with ServiceNow Who This Book Is For If you are a ServiceNow administrator and developer and need to build and customize your service management solution (apps and workflows) with ServiceNow, then this book is for you. What You Will Learn Customize the ServiceNow dashboard to meet your business requirements Use Administration and Security Controls to add roles and ensure proper access Manage tables and columns using data dictionaries Learn how application scopes are defined within ServiceNow Configure different types of table to design your application Start using the different types of scripting options available in ServiceNow Design and create workflows for task tables Use debugging techniques available in ServiceNow to easily resolve script-related issues Run scripts at regular time intervals using the Scheduled Script Execution module In Detail ServiceNow provides service management for every department in the enterprise, including IT, Human Resources, Facilities, Field Service, and more. This book focuses on all the steps required to develop apps and workflows for any of your business requirements using ServiceNow. You will start with the first module, which covers the basics of ServiceNow and how applications are structured; how you can customize the dashboard as required; and also how to create users. After you get used to the dashboard, you will move on to the next module, Applications and Tables, where you will learn about working with different tables and how you can create a scope other than the global scope for your application. The next module is Scripting and APIs, where you will learn Scripting in ServiceNow and use powerful APIs to develop applications. The final module, Administration Essentials, covers debugging, advanced database features, and scheduled script creation. By the end of the book you will have mastered creating organized and customer-friendly applications Style and approach A step-by-step tutorial to designing applications and workflows with ServiceNow
Download or read book Developing WMI Solutions written by Craig Tunstall and published by Addison-Wesley Professional. This book was released on 2003 with total page 818 pages. Available in PDF, EPUB and Kindle. Book excerpt: PLEASE PROVIDE SUMMARY
Download or read book Learning ServiceNow written by Tim Woodruff and published by Packt Publishing Ltd. This book was released on 2018-06-20 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: IT service management automation at your fingertips Key Features Learn to leverage ServiceNow’s capabilities for improved IT automation by following step-by-step, practical instructions Build core administration, development, and maintenance skills with IT service management in ServiceNow Improve your workflow efficiency by designing and creating responsive and automated workflows, business logic, and front-end automation Book Description This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business' workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro. What you will learn Read and write clear, effective code for the ServiceNow platform Identify and avoid common pitfalls and missteps that could seriously impact future progress and upgradeability Use debugging tools to troubleshoot when things go wrong Discover tips and tricks from top ServiceNow developers, architects, and administrators. Find out what the pros wish they knew when they were starting out Who this book is for This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks. Some familiarity with web technologies (JavaScript) would be helpful. Prior ServiceNow experience is not necessary.
