Download or read book Handling Workplace Violence and Managing Aggressive Behavior written by James Bartel and published by Lulu.com. This book was released on 2017-09-06 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: We live in an era very workplace violence is all to common. As a business owner or manager, the time to prepare to handle such violence is before it happens. Also, detecting signs of aggressive behavior that could suddenly erupt into violence can be learned and dealth with.
Download or read book Aggression in the Workplace written by Marc McElhaney and published by AuthorHouse. This book was released on 2004 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Violence in the workplace has risen to "epidemic" proportions according to the Centers of Disease Control. In this volume, Dr. Marc McElhaney, a specialist in workplace violence, presents a comprehensive guide that no manager can do without when having to prepare for these potentially dangerous and often disruptive events. These are situations that often seem to explode in the workplace without warning, when in fact, they have often long incubated outside the manager's awareness. Utilizing a risk management approach that focuses on the process of how these situations evolve, as opposed to an oversimplified presentation of "profiles", will provide the manager with the needed tools to prevent and effectively intervene, to ensure a safe and cost-effective resolution. This book takes a comprehensive view that covers the broad range of aggression control strategies that an organization can utilize, from the fundamental building blocks of a primary prevention program to specific techniques that the manager can use to defuse and stabilize situations that are already threatening to explode. In between, the author presents a step-by-step description of the assessment and intervention process that should occur when and if an organization is faced with a potentially dangerous set of circumstances. Specific high-risk situations, such as employee termination, are discussed in detail, along with strategies that Dr. McElhaney has found to be particularly effective when having to stabilize, control and ultimately ensure a safe and long-lasting conclusion. Utilizing an approach that combines his knowledge and experience from the fields of threat assessment, risk management, conflict resolution and crisis negotiation, the author focuses on an approach that not only addresses the organization's immediate needs, but which also strives for a resolution and management plan that addresses long-term safety concerns.
Download or read book Workplace Violence written by Sharon Edwards and published by . This book was released on 1999-09-01 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Guidelines for Preventing Workplace Violence for Health care and Social service Workers written by and published by . This book was released on 2003 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Guidelines for Preventing Workplace Violence for Health Care and Social Service Workers written by and published by . This book was released on 1996 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Before Conflict written by John D. Byrnes and published by R&L Education. This book was released on 2002-07-09 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Before Conflict: Preventing Aggressive Behavior, John Byrnes gets to the heart of the concept of aggression prevention. Rather than look strictly at violence and all its implications_fatalities, crime, and assault_Byrnes instead chooses to look ahead, in order to prevent violence rather than simply to act in reaction to it. By using a unique methodology of 'Aggression Management,' those responsible for the safety of others may circumvent the standard practice of mere 'conflict resolution' by dealing with the problem before it creates conflict. Because everyone experiences and manages anger differently, 'Aggression Management' teaches readers not only how to measure their own aggression, but that of others as well. The result empowers the reader to stop problems before they even develop. This book is recommended for anyone responsible for the safety of others, especially people who work in the fields of education, health care and social services, law enforcement, the retail food service industry, and the U.S. Postal Service.
Download or read book Managing Violence in the Workplace written by Thomas K. Capozzoli and published by CRC Press. This book was released on 1996-05-03 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Violence in the Workplace is a prescription that contains many lists of "do's" and "don'ts" and "how to's" for proactive and reactive responses to workplace violence. The authors have analyzed numerous incidents in the workplace and constructed "how to" guidelines. Be prepared for managing workplace violence. Develop procedures to reduce the potential for violence, create contingency plans, fulfill your legal and moral obligation to employees and the public, reduce your company's liability, and provide a safer environment for all. Who can benefit from Managing Violence in the Workplace? Any organizational executive, risk manager, security, or human resource professional... anyone working to create a comprehensive, organizational program for response to potential and actual incidents of workplace violence.
Download or read book The Violence prone Workplace written by R. V. Denenberg and published by Cornell University Press. This book was released on 1999 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Almost every week reports of violence erupting in the workplace make headlines. Contrary to popular opinion, such incidents are not random and senseless but, according to Richard V. Denenberg and Mark Braverman, typically result from conflict that has been allowed to fester. Combining the insights of both crisis management and dispute resolution, their book presents a comprehensive look at the problem of violence on the job, including ways of preventing it.Rather than focusing on the supposedly "lethal" or dysfunctional employee as the source of danger, Denenberg and Braverman point to the dysfunctional workplace as the problem. They describe underlying factors in the workplace which can foster extreme behavior and prevent an effective response. Calling for early intervention in situations that could result in violence, the authors suggest specific techniques for reducing the risk that an office, plant, or school will suffer crises arising from threats or a climate of hostility.At the heart of the book are fourteen vivid examples of real-life incidents involving violence, a threat of violence, or a perception that such a threat was made. They include instances in which domestic violence spilled over into the workplace, difficulties caused by racial and ethnic tension, and explosive behavior in response to common workplace occurrences such as downsizing or a change in corporate culture. Each example is followed by an analysis of the response to the actual or potential danger, indicating where mistakes were made because of poor information, bad judgment, absence of a clear policy, lack of consensus, or even irrational fear. An extensive appendix provides government guidelines and sample policies intended to serve as templates for violence-prevention plans. Both the examples and sample policies allow organizations to benefit from the experience of others and avoid common mistakes.
Download or read book Workplace Violence in Mental and General Healthcare Settings written by Michael R. Privitera and published by Jones & Bartlett Publishers. This book was released on 2010-04-28 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: The American Psychiatric Foundation Manfred Guttmacher Award Winner for 2012. Workplace Violence in Mental and General Health Settings provides clinicians, health care administrators, law enforcement professionals and educators with an easily accessible, cross-disciplinary approach to preventing and controlling violence in the workplace. This book condenses the vast literature available on workplace violence and renders it operational—allowing readers to rapidly digest important concepts and put them into action in real-world settings. Workplace Violence in Mental and General Health Settings draws on knowledge from fields beyond medicine to provide a comprehensive resource on everything from organizational and emergency room violence to self-defense techniques for the health care professional. More than any other, this book guides the reader from theory to practical application of prevention and management methods in the workplace. Key Features: - An explanation of violence terminology to enhance readability - New information on how workplace violence affects quality of care - Steps to manage high-volume emergency room violence - Specific training protocol to prevent workplace violence - A free CD-Rom containing sample workplace violence guidelines, powerpoints, internet links and more
Download or read book Risky Business written by William Winston and published by Routledge. This book was released on 2014-06-03 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Risky Business tells in plain language the specific behaviors that indicate an employee has the potential to become violent, and it tells managers what to do--and what not to do--to prevent workplace violence. Author Lynne Falkin McClure describes in clear detail the eight major categories of behavioral clues to violence and includes anecdotes from work settings to help managers and others identify potentially violent employees. Most importantly, she emphasizes the precautions and steps managers must take when they see these “clues” in an employee’s behavior and how to create and maintain a work environment that is likely to protect everyone. Including the hiring--appraisal--training process, Risky Business focuses on system-wide, ongoing prevention steps organizations can take to protect everyone in the workplace. The book points out for readers informal organizational ‘policies’that unwittingly encourage potentially dangerous behaviors in employees and then offers alternative ‘policies’that create and maintain a safer environment. Managers, members of personnel, and public relations representatives learn how to deal effectively with the fears of workers and customers should a violent event occur that affects the company’s morale and image. However, readers are certain to gain the skills and foresight necessary to avert disaster before it strikes. Lynne Falkin McClure, PhD, is a management consultant, workshop designer/facilitator, and public speaker in Tempe, Arizona. President of McClure Associates Management Consultants, Inc., since 1980, she specializes in work relationships and conducts inhouse workshops for corporations and government agencies. Through The McClure Institute in Tempe, she offers intensive 5--day courses for executives, directors, and managers, as well as for EAP specialists and mental health professionals, on how to identify and prevent potential workplace violence. Dr. McClure has been a guest on several national shows, including appearances on “Maury Povich,” “Between the Lines” (Associated Press Broadcast News), “Good Day Atlanta,” “Market Talk” (KWHY-TV, America’s first all-financial station), and “Wireless Flash” (San Diego).
Download or read book Preventing and Responding to Violence at Work written by Kimberly Ann Rogers and published by International Labour Organization. This book was released on 2003 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace violence is one of today's most serious occupational hazards. This practical guide offers valuable information on how to systematically design and develop workplace prevention programs and policies. The book approaches the issue from two fronts. First, it demonstrates how workplace violence can be prevented by examining how organizations and groups are handling the problem. It reviews an array of existing guidelines and policies developed by governments, trade unions, special study groups, workplace violence experts, employers' groups, and specific industries and generates a useful survey of best practice strategies. Second, the guide outlines in detail a reliable and effective methodology for developing workplace violence prevention programs which includes: assessing and describing risk; designing, implementing, and monitoring preventive and reactive measures; and reviewing the risk management process. Every worker deserves a safe and secure environment and violence should not be accepted as part of any job. This book presents concrete guidance for combating violence in the workplace while also providing a wider understanding of the factors and conditions that contribute to it.
Download or read book Dealing with Workplace Violence A Guide for Agency Planners written by Melvin Basye and published by DIANE Publishing. This book was released on 1999-09 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: The U.S. Office of Personnel Management presents the full text of a handbook entitled "Dealing with Workplace Violence: A Guide for Agency Planners," published in 1998. The handbook discusses how to establish workplace violence initiatives. The handbook covers the basic steps of program development, case studies, threat assessment, considerations of employee relations and the employee assistance program, workplace security, and organizational recovery after an incident.
Download or read book Essentials of Managing Workplace Violence written by and published by . This book was released on 1995 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Violence at Work written by Martin Gill and published by Routledge. This book was released on 2013-01-11 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace violence has emerged as a growing concern in today's interdependent political economy, and increasing attention is being paid to the phenomenon both by business and in the academic world to identifying its causes and to devise strategies to prevent it. In this book a distinguished international team, composed of both academics and practitioners, identify and address the key issues. It reviews the earlier literature on workplace violence, identifying and assessing key trends and patterns of violence at work, and reapplying traditional theories of victimisation and approaches to prevention, security and safety. Particular attention is paid to case studies which reflect innovative practice in prevention strategies, and in assessing informal frameworks which have been developed in response to this. Overall this book provides a foundation on which to base ways of better explaining, predicting, understanding and preventing workplace violence.
Download or read book Workplace Violence written by Kim Kerr and published by Butterworth-Heinemann. This book was released on 2010-05-21 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace violence in all its forms is becoming more prevalent and pervasive every year. Workplace Violence: Planning for Prevention and Response gives a comprehensive account of the problem using a multi-faceted approach to the issues surrounding workplace violence incidents, addressing how the topic affects victims, witnesses, the workforce, family members, and management. A series of chapters helps organizations to form action and response plans to manage incidents both large and small. The focus also includes organizations that are forced to address violent individuals in settings where law enforcement may not be immediately available. Kerr speaks first-hand about complex issues like corporate liability for violent or threatening acts committed by employees, as well as issues of privacy, and he includes chapters written by experts on legal issues, cyberthreats, and anger in the workplace. This book belongs on the desk of every security manager and HR professional, and offers solid advice to all managers regardless of the size of their organization. Details the problem from all angles to help the reader design a comprehensive strategy for all constituent groups Provides proven, detailed support for creating policies and procedures, awareness, and response training Discuses real-life case studies to help readers understand how to apply strategies discussed in the book
Download or read book Workplace Violence written by Eugene A. Rugala and published by . This book was released on 2003 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Understanding Workplace Violence written by Michele A. Paludi and published by Bloomsbury Publishing USA. This book was released on 2006-10-30 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: By any measure, workplace violence is increasing in frequency and intensity. A recent report estimates its cost at over $120 billion. Meanwhile, experts agree that risk factors, including psychological, behavioral, and situational stressors, are increasing in the context of today's volatile business environment. This timely book integrates insights from the fields of management and social psychology to identify the sources of workplace violence and offer readers practical strategies for preventing it, protecting themselves and their employees from it, and reacting swiftly and effectively when it happens. Featuring case examples, interviews, practical recommendations, and resources for additional information, the authors debunk common myths and misconceptions about workplace violence, its perpetrators, and its victims, and consider the link between domestic and workplace violence—in particular, its implications for women and minorities. The result is an essential guide for anyone, including managers and employees, human resource professionals and counselors, psychologists and other advocates, affected by the impact of workplace violence and seeking solutions. The statistics are alarming. Homicide is the most frequent manner in which female employees are fatally injured at work; it is the number two cause for men. According to a recent study cited by the Society for Human Resource Management, incidents of workplace violence have increased steadily over the past sixteen years; 58 percent of participating companies reported that disgruntled employees have threatened senior managers in the past year, 17 percent said employees had intentionally and maliciously downloaded computer viruses, and 10 percent said they were victims of product tampering. Meanwhile, the costs linked to workplace violence have been estimated at over $120 billion. Experts agree that risk factors for workplace violence include psychological, behavioral, and situational stressors—and today's volatile business environment increases their intensity. This timely book integrates insights from the fields of management and social psychology to identify the sources of workplace violence and offer readers practical strategies for preventing it, protecting themselves and their employees from it, and reacting swiftly and effectively when it happens. Featuring case examples, interviews, practical recommendations, and resources for additional information, the authors debunk common myths and misconceptions about workplace violence, its perpetrators, and its victims, and consider the link between domestic and workplace violence—in particular, its implications for women and minorities. The result is an essential guide for anyone, including managers and employees, human resource professionals and counselors, psychologists and other advocates, who is affected by the impact of workplace violence and is seeking solutions.
