Download or read book Group Leadership Skills for Nurse Managers written by Health Care Education Associates and published by Mosby Incorporated. This book was released on 1987 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Group Leadership Skills for Nurses Health Professionals Fifth Edition written by Carolyn Chambers Clark EdD, ARNP,FAAN and published by Springer Publishing Company. This book was released on 2008-12-02 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designated a Doody's Core Title! "This book provides a comprehensive and insightful overview of group leadership skills, applicable to both therapeutic and work-related groups, alike." Elizabeth McCay, RN, PD Ryerson University "[A] masterful guide that teaches us to gain the most from each group setting. Whether we are in our private practice or involved in a committee, this work gives us an excellent format to follow." William S. Bezmen, PhD, RN, CS Director, Pathways to Health, Holistic Treatment and Education Center "This is an excellent guide for key principles of leadership in managing group dynamics. Each chapter is well designed and supported with prominent research in the area which supports the theory development with current and historical evidence." Score: 97, 5 stars --Doody's Group Leadership Skills provides a solid foundation for using group concepts, theory, and research with a wide variety of groups and group settings. With this book, nurses and health professionals will learn the essential group process skills, including differentiating content from process, working with tension and anxiety, and enhancing cohesiveness. Clark presents practical strategies to improve the effectiveness of group leaders, such as helping groups solve problems and build teams. This edition is now newly expanded to apply to a diverse collection of groups. The strategies and techniques can be used with students, families, staff, codependency groups, depression groups, rape and sexual abuse groups, domestic violence groups, and many more. Key Features: Contains practical strategies for group leaders including conflict resolution, suggested ice-breakers, and discussion questions Includes new "Exercise Simulations" for many chapters, including chapters on working with older adults, focus groups, organizations, and communities Includes new feature, "Clinical Leader Challenges," which asks learners to apply theory and concepts to group situations

Download or read book The Future of Nursing written by Institute of Medicine and published by National Academies Press. This book was released on 2011-02-08 with total page 700 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Future of Nursing explores how nurses' roles, responsibilities, and education should change significantly to meet the increased demand for care that will be created by health care reform and to advance improvements in America's increasingly complex health system. At more than 3 million in number, nurses make up the single largest segment of the health care work force. They also spend the greatest amount of time in delivering patient care as a profession. Nurses therefore have valuable insights and unique abilities to contribute as partners with other health care professionals in improving the quality and safety of care as envisioned in the Affordable Care Act (ACA) enacted this year. Nurses should be fully engaged with other health professionals and assume leadership roles in redesigning care in the United States. To ensure its members are well-prepared, the profession should institute residency training for nurses, increase the percentage of nurses who attain a bachelor's degree to 80 percent by 2020, and double the number who pursue doctorates. Furthermore, regulatory and institutional obstacles-including limits on nurses' scope of practice-should be removed so that the health system can reap the full benefit of nurses' training, skills, and knowledge in patient care. In this book, the Institute of Medicine makes recommendations for an action-oriented blueprint for the future of nursing.

Download or read book Group Leadership Skills for Nurses Health Professionals written by Carolyn Chambers Clark, EdD, ARNP,FAAN and published by Springer Publishing Company. This book was released on 2008-12-02 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designated a Doody's Core Title! "This book provides a comprehensive and insightful overview of group leadership skills, applicable to both therapeutic and work-related groups, alike." Elizabeth McCay, RN, PD Ryerson University "[A] masterful guide that teaches us to gain the most from each group setting. Whether we are in our private practice or involved in a committee, this work gives us an excellent format to follow." William S. Bezmen, PhD, RN, CS Director, Pathways to Health, Holistic Treatment and Education Center "This is an excellent guide for key principles of leadership in managing group dynamics. Each chapter is well designed and supported with prominent research in the area which supports the theory development with current and historical evidence." Score: 97, 5 stars --Doody's Group Leadership Skills provides a solid foundation for using group concepts, theory, and research with a wide variety of groups and group settings. With this book, nurses and health professionals will learn the essential group process skills, including differentiating content from process, working with tension and anxiety, and enhancing cohesiveness. Clark presents practical strategies to improve the effectiveness of group leaders, such as helping groups solve problems and build teams. This edition is now newly expanded to apply to a diverse collection of groups. The strategies and techniques can be used with students, families, staff, codependency groups, depression groups, rape and sexual abuse groups, domestic violence groups, and many more. Key Features: Contains practical strategies for group leaders including conflict resolution, suggested ice-breakers, and discussion questions Includes new "Exercise Simulations" for many chapters, including chapters on working with older adults, focus groups, organizations, and communities Includes new feature, "Clinical Leader Challenges," which asks learners to apply theory and concepts to group situations

Download or read book Leadership and Management Competence in Nursing Practice written by Audrey M. Beauvais, DNP, MSN, MBA, RN, and published by Springer Publishing Company. This book was released on 2018-11-28 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written specifically for the experienced nurse enrolled in an RN-to-BSN program, this text guides nurses through an interactive critical thinking process to become effective and confident nurse leaders. All nurses involved with direct patient care already rely on similar strategies to oversee patient safety, make care decisions, and integrate plan of care in collaboration with patients and families. This text expands upon that knowledge and provides a firm base to reach the next steps in academia and practice, enabling the BSN-prepared nurse to tackle serious issues in care delivery with a high level of self-awareness and skill. Leadership and Management Competence in Nursing Practice relies on a keen understanding of what experienced nurses already bring to the classroom. This text provides a core framework and useful skills and strategies to successfully lead nursing and healthcare forward. Clear, concise chapters cover leadership skills and personal attributes of leaders with minimal repetition of material covered in associate’s degree programs. Content builds on the framework of AACN Essentials of Baccalaureate Education, IOM Competencies, and QSEN KSAs. Each chapter presents case scenarios to promote critical thinking and decision-making. Self-assessment tools featured throughout the text enable nurses to evaluate their current strengths, areas for growth, and learning needs. Key Features: Provides information needed for the associate’s degree nurse to advance to the level of professionally prepared baccalaureate degree nurse Chapters contain critical thinking exercises, vignettes, and case scenarios targeted to the RN-to-BSN audience Self-assessment tools included in most chapters to help the reader determine where they are now on the topic and to what point they need to advance to obtain competence and confidence in the professional nursing role Provides information and skills needed by nurses in a variety of healthcare settings Includes an instructor’s manual and PowerPoint slides

Download or read book Leadership and Nursing Care Management written by Jean Nagelkerk and published by Elsevier Health Sciences. This book was released on 2005-11-01 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Study Guide corresponds to the new 3rd edition of Huber: Leadership and Nursing Care Management. Chapter summariesLearning Tools, such as individual and group activities and case studiesLearning ResourcesDiscussion questions (short answer)Study questions (true/false, multiple-choice, matching)Supplemental ReadingsAnswers to Chapter Study Questions This Study Guide corresponds to the new 3rd edition of Huber: Leadership and Nursing Care Management.

Download or read book Nursing Leadership and Management written by Elaine L. La Monica and published by Jones & Bartlett Learning. This book was released on 1986 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book A Practical Guide to Recruitment Retention written by Shelley Cohen and published by Hcpro, a Division of Simplify Compliance. This book was released on 2005 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: The forecast doesn't look good. A shortage of nurses continues to be a major problem. Facilities like yours are shelling out high salaries and signing bonuses just to get RNs in the door. Unfortunately, that hasn't proven to be enough. Once you get quality nursing professionals in the door, you need to know how to keep them from walking out. Staff in, staff out, staff in, staff out . . . Stop the revolving door from spinning! The "revolving door" trend is discouraging, but even more than that it's dangerous. Inadequately staffed facilities run the risk of preventable errors, avoidable complications, and increased length of stay and readmissions. And, many states are considering nurse/patient ratio legislation. A Practical Guide to Recruitment and Retention is a handy book that provides you with practical, field-tested strategies to attract and, more importantly, retain high-quality nursing and healthcare personnel. Filled with timely, user-friendly ideas, concepts, and tools, A Practical Guide to Recruitment and Retention helps today's nurse managers and nurse executives make effective decisions related to recruitment and retention. From recruiting student nurses to confronting troublesome nurses who can cause turnover, this book covers it all. Inside this must-have book you'll find: An in-depth look at youth recruitment Appropriate methods to recruit and retain every type of nurse Techniques for implementing quality work place improvements Ideas for recognition and reward programs Ways to embrace diversity in the healthcare workplace Numerous tools, templates, and procedures to adapt to your facility Case studies that will help drive the messages home and provide evidence of recruitment and retention strategies that work! Table of Contents Embracing diversity in the workplace Developing Nurse Managers and leaders Retaining and supporting the middle manager level nurse Helping the Nurse Manager "make time" for staff Improving interview skills and hiring techniques Employee and family-friendly policies and procedures Expanding the EAP program Focus on flexible orientation processes Surprising staff with the unexpected Professional models of care Implementing quality workplace improvement systems Assuring interdisciplinary collaboration Building collaborative practices between nursing and medical staff Methods that help staff feel a true part of the process Professional development Encouraging your staff to fulfill their career development Recognition and reward programs that promote retention The senior nurse executive's role in recruitment and retention Establishing an educational pipeline Working with Junior and Senior High Schools Working with nursing schools to secure staff Measuring recruitment and retention metrics Top ten things to do/not to do in recruitment What's working in the non-healthcare environment Learning Objectives Identify the major disadvantages of high staff turnover Identify diversity characteristics Discuss strategies for managing diversity in your organization Verbalize techniques managers can use to leave a perception with staff that you make time for them List warning signs that a manager is in need of support, guidance, and direction Discuss strategies that promote an employee friendly workplace Discuss program examples that leave a perception with staff that their employer is family friendly Identify the components of professional models of care Discuss the benefits of professional models of care Identify ways to implement quality workplace improvement systems Evaluate the results of implementing quality workplace improvement systems Identify effective methods of promoting collaborative practice between nursing, medicine, and other professional departments Discuss the benefits when nursing staff actively participate in systems and processes related to patient care List resources the staff nurse can access to enhance professional development Discuss how a commitment to professional development aids recruitment and retention Identify ways to reward staff for exceptional performance List essential aspects of the performance review that enhance retention Identify examples of appropriate goal setting for a staff nurse Identify methods to recruit young people into healthcare careers Discuss the value of establishing relationships with schools of nursing List examples of recruitment and retention data that is useful to manage your workforce Identify the values of using metrics to measure recruitment and retention success Identify ineffective recruitment strategies Identify effective recruitment strategies Identify recruitment and retention methods that have been proven successful outside the healthcare environment Compare basic recruitment and retention principles from the general workplace to those from nursing

Download or read book Team Leadership and Partnering in Nursing and Health Care written by Cynthia Armstrong Persily, PhD, RN, FAAN and published by Springer Publishing Company. This book was released on 2013-06-28 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: "I enjoyed this book. It provides excellent information on the current use of healthcare teams and partnerships. It is a worthwhile resource for anyone interested in developing and working with healthcare teams." Score: 100, 5 Stars.--Doody's Medical Reviews Teamwork is an undisputed asset for reducing nursing and medical errors, improving quality of patient care, resolving workload issues, and avoiding burnout. This text helps to foster the leadership expertise and partnerships that will facilitate the delivery of the highest-quality care. It based on the time-tested wisdom that leadership knowledge, skills and, competencies gained by training a group of nurses in the same organization rather than a single nurse are much more likely to result in genuine organizational transformation. It is the only text available to focus in depth on building and maintaining effective partnerships, motivating and developing others in the team, organizational analysis, strategizing, communicating, planning and managing change, measuring team and partnership effectiveness through metrics, and leveraging results within and outside of the organization. Case studies across a variety of organizations and environments and drawn from years of nursing team and leadership training, illuminate key points and provide readers with real life examples of the application of key concepts. These include such scenarios as developing a team to create, implement and evaluate a nurse residency program in a large tertiary hospital; creating a cross-agency public health team to plan and deploy rural H1N1 responses; founding a multi-campus team for the creation and implementation of a new BSN curriculum; and leadership in a partnership to support the legislative creation of a nursing workforce center. Learning objectives, tables, charts, models, and questions for thought in each chapter reinforce information in the text. Plentiful references provide opportunities for further study. Authored by a noted expert in education, team building, and policy making in nursing and health care, the book will be of value to emerging and seasoned leaders and graduate educators and students, including CNL, DNP, and NPs. Key Features: Examines, in depth, team leadership and professional, clinical, and educational partnering in and for nursing Features real-life case studies in diverse practice and academic centers Offers a practical approach to applying team leadership and partnership concepts when facilitating health care change Reviews team models and skills, how to take action, issues and challenges along the way, measuring results, and applying leverage to sustain gains Presents information in a concise, step-by-step format replete with learning objectives, tables, charts, and questions for thought

Download or read book The Nurse as Group Leader written by Carolyn Chambers Clark and published by Churchill Livingstone. This book was released on 1994 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: The volumes in this popular series provide nurse educators with material to help them plan, conduct, and evaluate their instructional goals and accomplishments. The series addresses a broad spectrum of teaching situations, classroom settings, and clinical instruction-supervision. New to this edition are chapters on working with the elderly in groups, and in working with groups with specific problems, such as eating disorders, rape, or depression.

Download or read book The Nuts and Bolts of Nursing Leadership Your Toolkit for Success written by Rose O. Sherman and published by . This book was released on 2021-03-15 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transitioning into a nursing leadership role has never been more challenging. The health care environment is characterized by volatility, uncertainty, complexity, and ambiguity. The recent crisis with COVID-19 has heightened awareness of the vital need for nurse leaders who can balance the organization's needs with advocacy for staff. Yet, nurses are often promoted into leadership without the tools they need to be successful. Moving from a clinical role into leadership requires a different mindset and new knowledge, skills, and abilities. Both nursing staff and leaders in healthcare organizations have high-performance expectations of nurses who step up to become leaders. Knowing what to do and what not to do in leadership today can be challenging, especially for novices. The author, a nationally known leadership expert, breaks down the nuts and bolts of nursing leadership today. The essential knowledge, skills, and leadership behaviors are discussed using leadership examples. The book includes actionable strategies that can immediately be applied and help you move from feeling overwhelmed to feeling confident. The Nuts and Bolts of Nursing Leadership gives you tools and ideas to become an effective nurse leader, whether you are just beginning the journey or have years of experience. Let it be your toolkit and practical guide to a successful leadership career regardless of your clinical setting.

Download or read book Nurse Leadership and Management written by Joyce J. Fitzpatrick, PhD, MBA, RN, FAAN and published by Springer Publishing Company. This book was released on 2022-09-30 with total page 637 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The authors of this book are innovators, strategists, provocateurs, transformational leaders, and compassionate clinicians. Their advice is based on evidence and years of experience and serves as a guide for leaders to overcome constraints and lead the nation to better health. While the content is foundational for new leaders and executives, the advice from these leaders is an inspiration to all." –Deborah Zimmermann, DNP, RN, NEA-BC, FAAN Chief Executive Officer, DAISY Foundation President-elect, American Organization for Nursing Leadership Global Advisory Board Member, Marian K. Shaughnessy Nurse Leadership Academy –Erik Martin, DNP, RN, CENP VP, Patient Care Services, and Chief Nursing Officer, Norton Children's Hospital President, American Organization for Nursing Leadership Inaugural Coldiron Fellow, Marian K. Shaughnessy Nurse Leadership Academy American Nurses Association, Healthcare Finance Management Association Distinguished by its accomplished Editor and Contributor team, this innovative leadership and management text for graduate nursing students is unique in its focus on relationships, communications, and emotional intelligence at all stages of the nurse’s career. Filled with practical content demonstrating how leadership skills are a key component of management, the text examines specific nursing roles—nurse managers, leaders, and executives—while incorporating the most recent AACN, AONL, and ANA competencies. Case examples demonstrate leadership and management responsibilities in a variety of scenarios, and in-depth, comprehensive case studies at the end of the book address complex issues relating to content from the text. The contributors include a diverse and accomplished team of Nurse Leaders with experience in clinical, administrative, executive, and academic settings. Organizations and schools represented by the author team include: American Nurses Association American Organization for Nursing Leadership Association for Leadership Science in Nursing Cleveland Clinic DAISY Foundation Eisenhower Health Frances Payne Bolton School of Nursing, Case Western Reserve University New York University New York-Presbyterian Weill-Cornell Medical Center University of Texas MD Anderson Cancer Center Chapters follow a structured format and address leadership, professionalism, relational leadership in practice, social determinants of health, telehealth, innovation, strategic planning, finance and budgeting, and governance. Student activities are included throughout the text, and case examples encourage students to assess their own skills and put learning into practice. Learning objectives and study questions in each chapter reinforce content and emphasize different competencies required for executives and managers. Role-playing exercises help facilitate effective relationship and communication skills, and Instructor resources provide learning activities and teaching strategies for molding future nurse leaders. Key Features: Contributor team includes top-level nurse leaders experienced in healthcare system administration Underscores the importance of relationships and emotional intelligence in skillful nursing leadership and management Demonstrates specific nursing roles and practical applications through abundant, high-quality case studies Clearly distinguishes between different leadership competencies Offers role-playing exercises to improve relationship and communication skills Provides abundant instructor resources including PowerPoints and an Instructor's Manual that includes learning activities and teaching strategies

Download or read book Core Skills for Nurse Managers written by Shelley Cohen and published by Hcpro, a Division of Blr. This book was released on 2004-09-17 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Core Skills for Nurse Managers As of June 20, 2014, contact hours for nurses are no longer available with this product. This toolkit will help you develop your leadership and management skills. The current staffing crisis may be forcing you to hire and promote staff nurses into managerial positions for which they are unprepared. Many hospitals' new nurse manager orientation programs are having to scale back and are becoming more and more self-directed. These programs introduce novice managers to colleagues and organizational policies and procedures, but leave little time for you to teach them the essential foundation supervisory/leadership skills every mid-level manager needs to succeed. To combat these challenges turn to this complete, ready-to-use, and effective program that equips new nurse managers--and experienced nurse managers who may have missed out--with a foundation of leadership skills they need to succeed."Core Skills for Nurse Managers""" includes: A CD-ROM packed with customizable tools and PowerPoint presentationsassociated with each management skill. Nurse Managers will benefit from interview questions, orientation schedules and check-offs, preceptor program policies, disciplinary action templates, and recognition memo templates. It also contains Excel spreadsheets that make assessing staff competencies, delegating tasks, and tracking short- and long-term goals effortless. A set of 6 audio CDsthat will motivate and inspire nurse managers through case scenarios, tips, and best practices. Learners can pop them into their car, computer--wherever--and learn from case scenarios, tips, and best practices that will motivate and inspire them to step up to the new and exciting challenges their job offers. A laminated card--"The top 10 things every nurse manager should remember" "Core Skills for Nurse Managers" will have an immediate positive impact on a nurse manager's career development--as well as his or her organization. Right out of the box, this multimedia toolkit will teach managers to be more than "just a manager"--they will lead, encourage, and inspire. Designed specifically for directors of nursing, VPs of nursing, chief nursing officers, directors of education, and nurse managers, the training toolkit allows you to build upon your leadership and management development without taking valuable time away from patients and staff.This core training toolkit covers the most integral management and leadership skills. Each chapter doubles as a training module and features learning objectives, real-life case scenarios and a quiz at the end. The manual also offers practical, user-friendly advice on running a leadership skills training program for frontline staff, and the critical chapter, "The first 100 days in your new role as a nurse manager."This training manual can be used not 1--but 2 ways! This invaluable training toolkit will help your nurse managers develop their leadership and management skills without taking valuable time away from patients and staff. You can reproduce the chapters and give them to your nurse managers as self-directed learning activities. This allows you and your nurse managers tremendous flexibility. You can also use the toolkit in a classroom setting. Each chapter comes with a ready-to-use PowerPoint presentation on CD-ROM that you can use for group learning! Nurse managers are your organization's most valuable resource. Encourage and inspire exceptional leaders with "Core Skills for Nurse Managers: A Training Toolkit" and develop this precious resource to guarantee future success for all.Learning Objectives: Upon completion of this activity, participants should be able to: Define leadership Identify five characteristics of a effective leader Define coaching and compare it to leadership Discuss four ways to motivate employees Describe three reasons communication fails List five ways you can improve communication with staff Name five ways to manage time more efficiently List five essentials for effective delegation Identify three common sources of conflict for the nurse manager List five elements that help to minimize conflict List three objectives of the interview Identify five types of interview questions Review 10 ways to better manage emotions and de-escalate situations Describe a model for assertive communications List three questions to ask yourself before confronting a disciplinary issue List five questions to consider before deciding to terminate an employee List four purposes of an orientation program Describe three characteristics of an effective preceptor Identify three scenarios that would require evaluation of an employee's competencies Identify three dimensions of competencies List three changes you can implement to improve the effectiveness of the evaluation process Describe the relationship of goals to the performance review List at least three risk-management pointers that ensure a well-documented record Identify at least three ways to help staff improve their documentation Table of Contents: Chapter 1: Successful orientation of the newly hired manager Chapter 2: A new nurse manager's 'first 100 days in office' Chapter 3: Leadership Chapter 4: Coaching Chapter 5: Communication Chapter 6: Time management and delegation Chapter 7: Conflict management Chapter 8: Interviewing and hiring Chapter 9: Dealing with difficult or disruptive behaviors Chapter 10: The disciplinary process and terminations Chapter 11: New employee orientation and training Chapter 12: Assessing competencies Chapter 13: Performance evaluations Chapter 14: The manager's accountability for documentation in the medical record

Download or read book The Management of Patient Care written by Thora Kron and published by W.B. Saunders Company. This book was released on 1987 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Educating Nurses for Leadership written by Harriet R. Feldman, PhD, RN, FAAN and published by Springer Publishing Company. This book was released on 2005-04-18 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of an AJN Book of the Year Award! Nurses are presented with the challenge of leading a variety of groups in our healthcare environment , ranging from patients and families to communities and organizations. While there appears to be little time for leadership development, leadership skills are in great demand. This first book of its kind fills the leadership development void not perviously addressed in nursing education.

Download or read book A Practical Guide to Leadership Development written by Patrick R. Coonan and published by HC Pro, Inc.. This book was released on 2007 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Practical Guide to Leadership Development uses practical examples to highlight important leadership competencies as a way to help healthcare leaders meet the challenges of today's healthcare systems. The competencies were developed with input from top professional societies, including the American Organization of Nurse Executives.

Download or read book Leadership and Nursing Care Management E Book written by M. Lindell Joseph and published by Elsevier Health Sciences. This book was released on 2021-05-18 with total page 594 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develop your management and nursing leadership skills! Leadership & Nursing Care Management, 7th Edition focuses on best practices to help you learn to effectively manage interdisciplinary teams, client needs, and systems of care. A research-based approach includes realistic cases studies showing how to apply management principles to nursing practice. Arranged by American Organization for Nursing Leadership (AONL) competencies, the text addresses topics such as staffing and scheduling, budgeting, team building, legal and ethical issues, and measurement of outcomes. Written by noted nursing educators Diane L. Huber and Maria Lindell Joseph, this edition includes new Next Generation NCLEX® content to prepare you for success on the NGN certification exam. UNIQUE! Organization of chapters by AONL competencies addresses leadership and care management topics by the five competencies integral to nurse executive roles. Evidence-based approach keeps you on the cutting edge of the nursing profession with respect to best practices. Critical thinking exercises at the end of each chapter challenge you to reflect on chapter content, critically analyze the information, and apply it to a situation. Case studies at the end of each chapter present real-world leadership and management vignettes and illustrate how concepts can be applied to specific situations. Research Notes in each chapter summarize current research studies relating to nursing leadership and management. Full-color photos and figures depict concepts and enhance learning. NEW! Updates are included for information relating to the competencies of leadership, professionalism, communication and relationship building, knowledge of the healthcare environment, and business skills. NEW! Five NGN-specific case studies are included in this edition to align with clinical judgment content, preparing you for the Next Generation NCLEX® (NGN) examination. NEW contributors — leading experts in the field — update the book’s content.