Download or read book The Gold Standard written by Colin Cowie and published by HarperCollins Leadership. This book was released on 2021-09-07 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable “wow” events for the world’s most demanding clients. If you’re searching for ways to ensure your customers walk away from your company with a smile on their face and a plan to return, you found it. And any business organization can adapt the tools and techniques in this book. Colin Cowie, one of the world’s most sought-after event planners, shares the hard-won and hard-nosed advice he has learned through entertaining and engaging stories and examples. He gives readers the indisputable blueprint for creating a customer-service culture that anyone can tailor to their own needs, whether you’re a shopkeeper, corporate marketing director, or budding event planner. Upon coming to the United States from South Africa with $400 in his pocket, Colin built his highly successful catering and event-planning business from the ground up to become event planner to the most respected tastemakers and personalities in the world—including Oprah Winfrey, Jennifer Lopez, Ryan Seacrest, and Kim Kardashian, to name a few. In this book, you will: Learn how to formulate your own vision, mission statements, and guiding principles, and effectively communicate them to your team. Learn how you can align your vision with your essential mission statement. Discover the core values, including service and accountability, that fuel Colin’s customer-care ethos, and how you can apply those values to your own business. Have a renewed understanding of how vitally important it is that you take good care of the people who work for you so they, in turn, can care for your customers. Become armed to inspire and empower your team. Be guided to create your own “bible” of scripts, protocols, and procedures that will streamline customer-care situations while making every customer feel like their individual desires are being taken care of. Learn how to use every complaint as an opportunity, as well as why you should be more afraid of a client who doesn’t complain when something goes wrong versus one who does.
Download or read book The Gold Standard at the Turn of the Twentieth Century written by Steven Bryan and published by Columbia University Press. This book was released on 2010-08-31 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: By the end of the nineteenth century, the world was ready to adopt the gold standard out of concerns of national power, prestige, and anti-English competition. Yet although the gold standard allowed countries to enact a virtual single world currency, the years before World War I were not a time of unfettered liberal economics and one-world, one-market harmony. Outside of Europe, the gold standard became a tool for nationalists and protectionists primarily interested in growing domestic industry and imperial expansion. This overlooked trend, provocatively reassessed in Steven Bryan's well-documented history, contradicts our conception of the gold standard as a British-based system infused with English ideas, interests, and institutions. In countries like Japan and Argentina, where nationalist concerns focused on infant-industry protection and the growth of military power, the gold standard enabled the expansion of trade and the goals of the age: industry and empire. Bryan argues that these countries looked less to Britain and more to North America and the rest of Europe for ideological models. Not only does this history challenge our idealistic notions of the prewar period, but it also reorients our understanding of the history that followed. Policymakers of the 1920s latched onto the idea that global prosperity before World War I was the result of a system dominated by English liberalism. Their attempt to reproduce this triumph helped bring about the global downturn, the Great Depression, and the collapse of the interwar world.
Download or read book The True Gold Standard written by Lewis E. Lehrman and published by The Lehrman Institute. This book was released on 2011-10-05 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: Of the monetary reform plan -- Introduction -- The purpose of The True Gold Standard -- The properties of gold -- Restoration of the gold dollar -- How we get from here to there -- Conclusion -- Appendix I: Excerpts from the United States Constitution -- Appendix II: Coinage Act of 1792 -- Appendix III: American monetary history in brief, price stability.
Download or read book Gold written by Nathan Lewis and published by . This book was released on 2017-05-30 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: An eBook in .pdf is available at: newworldeconomics.com. This is the third book on the topic of gold-based monetary systems by Nathan Lewis, following Gold: the Once and Future Money (2007) and Gold: the Monetary Polaris (2013). It builds upon the principles expressed in those first two books, and takes a historical approach to humans' long experience with gold- and silver-based monetary systems.
Download or read book The Anatomy of an International Monetary Regime written by Giulio M. Gallarotti and published by Oxford University Press, USA. This book was released on 1995 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: He challenges traditional assumptions about the period, arguing that cooperation among nations or central banks was not a principal factor in either the origin or stability of the system, and that neither the British state nor the Bank of England were the leaders or managers of the gold standard.
Download or read book The New Gold Standard 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz Carlton Hotel Company written by Joseph A. Michelli and published by McGraw Hill Professional. This book was released on 2008-07-01 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: Understanding the ever-evolving needs of customers Empowering employees by treating them with the utmost respect Anticipating customers' unexpressed needs and concerns Developing and conducting an unsurpassed training regimen Sharing engaging stories from the company's employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization.
Download or read book The Gold Standard written by Mike Krzyzewski and published by Hachette UK. This book was released on 2009-04-06 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: Half a book on basketball, half a book on management techniques, The Gold Standard captures Coach K's personal style and approach to getting different (and sometimes difficult) people to work hard and succeed in reaching a common goal. "In all forms of leadership, whether you are a coach, a CEO, or a parent, there are four words that, when said, can bring out the best in your team, your employees, and your family...I BELIEVE IN YOU. These four words can mean the difference between a fear of failure and the courage to try." In his previous bestselling books, Coach K has guided readers to success the way he has guided his teams at Duke University—with the power of his inspirational words and phenomenal leadership skills. But that was with college kids. Now, Coach K has stepped up to take on an entirely new challenge: volunteering to coach the US Olympic Basketball team. Comprised of some of the biggest NBA stars, Coach K had to work with huge egos and personal rivalries in order to create an American team that could win against the best competition in the world and restore Team USA to the gold standard of basketball. This is more than a celebratory book—it's Coach K's first-hand account of how he dealt with such stars as Lebron James, Kobe Bryant, Carmelo Anthony, and all the rest to buy into his "total team" play.
Download or read book A Retrospective on the Classical Gold Standard 1821 1931 written by Michael D. Bordo and published by University of Chicago Press. This book was released on 2009-02-15 with total page 694 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a timely review of the gold standard covering the 110 years of its operation until 1931, when Britain abandoned it in the midst of the Depression. Current dissatisfaction with floating rates of exchange has spurred interest in a return to a commodity standard. The studies in this volume were designed to gain a better understanding of the historical gold standard, but they also throw light on the question of whether restoring it today could help cure inflation, high interest rates, and low productivity growth. The volume includes a review of the literature on the classical gold standard; studies the experience with gold in England, Germany, Italy, Sweden, and Canada; and perspectives on international linkages and the stability of price-level trends under the gold standard. The articles and commentaries reflect strong, conflicting views among hte participants on issues of central bank behavior, purchasing-power an interest-rate parity, independent monetary policies, economic growth, the "Atlantic economy," and trends in commodity prices and long-term interest rates. This is a thoughtful and provocative book.
Download or read book Golden Fetters written by Barry J. Eichengreen and published by NBER Series on Long-term Factors in Economic Development. This book was released on 1992 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a reassessment of the international monetary problems that led to the global economic crisis of the 1930s. The author shows how policies, in conjunction with the imbalances created by World War I, gave rise to the global crisis of the 1930s.
Download or read book The Making of Modern Finance written by Samuel Knafo and published by Routledge. This book was released on 2013-07-03 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Making of Modern Finance is a path-breaking study of the construction of liberal financial governance and demonstrates how complex forms of control by the state profoundly transformed the nature of modern finance. Challenging dominant theoretical conceptions of liberal financial governance in international political economy, this book argues that liberal economic governance is too often perceived as a passive form of governance. It situates the gold standard in relation to practices of monetary governance which preceded it, tracing the evolution of monetary governance from the late middle Ages to show how the 19th century gold standard transformed the way states relate to finance. More specifically, Knafo demonstrates that the institutions of the gold standard helped to put in place instruments of modern monetary policy that are usually associated with central banking and argues that the gold standard was a prelude to Keynesian policies rather than its antithesis. The author reveals that these state interventions played a vital role in the rise of modern financial techniques which emerged in the late 18th and 19th century and served as the foundation for contemporary financial systems. This book will be of strong interest to students and scholars of international political economy, economic history and historical sociology. It will appeal to those interested in monetary and financial history, the modern state, liberal governance, and varieties of capitalism.
Download or read book Money and Empire written by Marcello De Cecco and published by . This book was released on 1975 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book How Bad Are Bananas written by Mike Berners-Lee and published by Profile Books. This book was released on 2020-09-03 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'It is terrific. I can't remember the last time I read a book that was more fascinating and useful and enjoyable all at the same time.' Bill Bryson How Bad Are Bananas? was a groundbreaking book when first published in 2009, when most of us were hearing the phrase 'carbon footprint' for the first time. Mike Berners-Lee set out to inform us what was important (aviation, heating, swimming pools) and what made very little difference (bananas, naturally packaged, are good!). This new edition updates all the figures (from data centres to hosting a World Cup) and introduces many areas that have become a regular part of modern life - Twitter, the Cloud, Bitcoin, electric bikes and cars, even space tourism. Berners-Lee runs a considered eye over each area and gives us the figures to manage and reduce our own carbon footprint, as well as to lobby our companies, businesses and government. His findings, presented in clear and even entertaining prose, are often surprising. And they are essential if we are to address climate change.
Download or read book Gold Standard Sustainability Reporting written by Kye Gbangbola and published by Routledge. This book was released on 2020-03-24 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: This highly practical and concise book shows you how to undertake a reporting process and produce a sustainability report in line with the new standards and frameworks presented by the International Integrated Reporting Council (IIRC) and the Global Reporting Initiative (GRI). Fully updated to ensure compliance with the new standards, this second edition shows how to actually produce a sustainability report as well as the key processes in the planning: how to produce a business case; the development of actions plans; process and team leadership; and generating cross-functional buy in. Templates are provided for certain steps in order to simplify the tasks involved at each point in the process. Anyone involved in delivering or developing a process to embed sustainability reporting for an organization will find this book invaluable, for example Chief Sustainability Officers, Chief Financial Officers and Company Secretaries. It will also be of interest to students in the field of sustainability.
Download or read book The Golden Revolution written by John Butler and published by John Wiley & Sons. This book was released on 2012-04-10 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why the gold standard is due for a comeback A reserve currency can only function as such if there is a general consensus that it provides a stable store of value. Without this trust, money, no matter what form it takes, will be abandoned—either suddenly in a crisis, or gradually over time—in favor of something else. The Golden Revolution looks at how the world is rapidly moving toward some form of global metallic standard, in which money, at least in official, international transactions, is linked directly to gold, silver, or both. The practical reality of the transition to the coming global gold (or bimetallic) standard is going to be substantially different from the global fiat monetary and financial regime of today. It is not just money that is going to change. The nature and business of banking will also be affected, as will finance in general. Incisive and thoughtful, The Golden Revolution is a treatise on the broad effects of the current and future monetary structure Looks at why the world is headed inexorably back towards a metallic money standard Explores what the transition period might look like, including some historical examples of both orderly and disorderly transitions Examines how the world of banking, finance, and investment, including asset valuation and portfolio management techniques, will work under a future gold standard and which industries, countries and markets are likely to benefit and which are likely to suffer Full of advice on how investors can profit and protect themselves during this critical time of change, the book knows that those who are prepared will prosper, while those who won't stand to lose it all.
Download or read book Brief History of the Gold Standard GS in the United States written by Craig K. Elwell and published by DIANE Publishing. This book was released on 2011-10 with total page 18 pages. Available in PDF, EPUB and Kindle. Book excerpt: The U.S. monetary system is based on paper money backed by the full faith and credit of the fed. gov't. The currency is neither valued in, backed by, nor officially convertible into gold or silver. Through much of its history, however, the U.S. was on a metallic standard of one sort or another. On occasion, there are calls to return to such a system. Such calls are usually accompanied by claims that gold or silver backing has provided considerable economic benefits in the past. This report reviews the history of the GS in the U.S. It clarifies the dates during which the GS was used, the type of GS in operation at the various times, and the statutory changes used to alter the GS and eventually end it. It is not a discussion of the merits of the GS. A print on demand oub.
Download or read book Economics of a Pure Gold Standard written by Mark Skousen and published by . This book was released on 1996 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Gold Standard and the Logic of Naturalism written by Walter Benn Michaels and published by Univ of California Press. This book was released on 1987 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Michaels has written a book that will be essential reading for all those interested in American fiction and American culture. . . . This is a daring, brash work of the best kind—it will be much discussed."—Philip Fisher, Brandeis University "Like Michel Foucault, Michaels locates the 'political' in the relations between individuals, in consciousness, and in language. His work represents a far more subtle, internalized, and unschematic conception of the convergence of literature and power than we have had in American studies. He is one of the most gifted practitioners of cultural criticism today."—Leo Marx, Massachusetts Institute of Technology
