Download or read book Gesti n de las reclamaciones De la insatisfacci n a la fidelidad written by Palmira López Fresno and published by . This book was released on 2011-11-04 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Democracy in Mexico written by Pablo González Casanova and published by New York : Oxford University Press. This book was released on 1970 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Ozu written by Donald Richie and published by Univ of California Press. This book was released on 1977-03-15 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Substantially the book that devotees of the director have been waiting for: a full-length critical work about Ozu's life, career and working methods, buttressed with reproductions of pages from his notebooks and shooting scripts, numerous quotes from co-workers and Japanese critics, a great many stills and an unusually detailed filmography."—Sight and Sound Yasujiro Ozu, the man whom his kinsmen consider the most Japanese for all film directors, had but one major subject, the Japanese family, and but one major theme, its dissolution. The Japanese family in dissolution figures in every one of his fifty-three films. In his later pictures, the whole world exists in one family, the characters are family members rather than members of a society, and the ends of the earth seem no more distant than the outside of the house.
Download or read book Cultural Tourism written by bob Mckercher and published by Routledge. This book was released on 2012-10-02 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examine cultural tourism issues from both sides of the industry! Unique in concept and content, Cultural Tourism: The Partnership Between Tourism and Cultural Heritage Management examines the relationship between the sectors that represent opposite sides of the cultural tourism coin. While tourism professionals assess cultural assets for their profit potential, cultural heritage professionals judge the same assets for their intrinsic value. Sustainable cultural tourism can only occur when the two sides form a true partnership based on understanding and appreciation of each other's merits. The authors--one, a tourism specialist, the other, a cultural heritage management expert--present a model for a working partnership with mutual benefits, integrating management theory and practice from both disciplines. Cultural Tourism is the first book to combine the different perspectives of tourism management and cultural heritage management. It examines the role of tangible (physical evidence of culture) and intangible (continuing cultural practices, knowledge, and living experiences) heritage, describes the differences between cultural tourism products and cultural heritage assets, and develops a number of conceptual models, including a classification system for cultural tourists, indicators of tourism potential at cultural and heritage assets, and assessment criteria for cultural and heritage assets with tourism potential. Cultural Tourism examines the five main constituent elements involved in cultural tourism: cultural and heritage assets in tourism sites such as the Royal Palace in Bangkok, the Cook Islands, and Alcatraz Prison in San Francisco. tourism--what it is, how it works, and what makes it a success five different types of cultural tourists consumption of products, value adding, and commodification integrating the first four elements to satisfy the tourist, meet the needs of the tourism industry, and conserve the intrinsic value of the asset Though tourism and cultural heritage management professionals have mutual interests in the management, conservation, and presentation of cultural and heritage assets, the two sectors operate on parallel planes, maintaining an uneasy partnership with surprisingly little dialogue. Cultural Tourism provides professionals and students in each field with a better understanding of their own roles in the partnership, bridging the gap via sound planning, management, and marketing to produce top-quality, long-lasting cultural tourism products. Now translated into simplified Chinese.
Download or read book Gesti n de quejas y reclamaciones written by José María Acosta Vera and published by Profit Editorial. This book was released on 2012-11-01 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cómo aprovechar las quejas de los clientes para la mejora continua. Dirigido a cualquier persona sin importar el tipo de empresa o sector, este libro explica cómo favorecer una cultura de empresa que facilite la política de mejora continua en el servicio y atención a los clientes, aprovechándose de sus quejas. Analiza los aspectos psicológicos del tema, ayudando a conocer los verdaderos motivos de la queja, para conocer las expectativas del cliente y afrontar los conflictos. Así, se proponen soluciones apoyadas en la Inteligencia Emocional y la práctica inteligente de la toma de decisiones. Con ello, se ayuda a liderar una cultura de cambio en la empresa que permita asegurar un mejor servicio, recuperando y fidelizando el máximo número de clientes para la empresa. • Propone cambios en conductas negativas inconscientes pero muy arraigadas en las personas. • Aborda los aspectos psicológicos que influyen en la toma de decisiones. • Muestra cómo beneficiarse con las técnicas de la inteligencia emocional en la empresa.
Download or read book The Conditions of Social Performance written by Cyril S. Belshaw and published by . This book was released on 1970 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1998. Routledge is an imprint of Taylor & Francis, an informa company.
Download or read book Health Promotion Planning written by Lawrence W. Green and published by . This book was released on 1991 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rev. ed. of: Health education planning / Lawrence W. Green. 1st ed.
Download or read book Pride Parades and LGBT Movements written by Abby Peterson and published by . This book was released on 2018 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Open Access version of this book, available at http://www.tandfebooks.com/doi/view/10.4324/9781315474052, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license Today, Pride parades are staged in countries and localities across the globe, providing the most visible manifestations of lesbian, gay, bisexual, trans, queer and intersex movements and politics. Pride Parades and LGBT Movements contributes to a better understanding of LGBT protest dynamics through a comparative study of eleven Pride parades in seven European countries - Czech Republic, Italy, Netherlands, Poland, Sweden, Switzerland, the UK - and Mexico. Peterson, Wahlström and Wennerhag uncover the dynamics producing similarities and differences between Pride parades, using unique data from surveys of Pride participants and qualitative interviews with parade organizers and key LGBT activists. In addition to outlining the histories of Pride in the respective countries, the authors explore how the different political and cultural contexts influence: Who participates, in terms of socio-demographic characteristics and political orientations; what Pride parades mean for their participants; how participants were mobilized; how Pride organizers relate to allies and what strategies they employ for their performances of Pride. This book will be of interest to political scientists and sociologists with an interest in LGBT studies, social movements, comparative politics and political behavior and participation.
Download or read book Pathmarks written by Martin Heidegger and published by Cambridge University Press. This book was released on 1998-04-28 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: New and updated translations of a seminal collection of essays by Martin Heidegger.
Download or read book Epidemiology and Prevention of Cardiovascular Diseases in Elderly People written by World Health Organization and published by . This book was released on 1995 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: A state-of-the-art review of what is currently known about the epidemiology of cardiovascular diseases in elderly people and the possibilities for prevention. Noting that little attention has been given to the problem of cardiovascular diseases in this age group, the report aims to highlight opportunities for prevention while also underscoring the medical social and economic implications of increased longevity and the corresponding increase in the prevalence of cardiovascular disease. Both population-based approaches to prevention and strategies for reaching high-risk individuals are considered. Areas where knowledge is weak and research is urgently needed are also indicated. The report has six main sections. The first on demographic trends summarizes key characteristics of the elderly population in various parts of the world discusses the current and projected size of the elderly population and describes changes in life expectancy over the past four years. A profile of cardiovascular diseases in the elderly is provided in the second section, which includes information on the global burden of cardiovascular diseases trends in mortality rates and possible explanations, the most important cardiovascular diseases affecting the elderly, and eight principal risk factors. The third and most extensive section reviews health policy options for the prevention of cardiovascular diseases in elderly people and discusses their relative cost-effectiveness. Emphasis is placed on lifestyle approaches and on the medical management of risk factors. The remaining sections discuss opportunities for rehabilitation and establish guidelines for the development of health policies aimed at the prevention of cardiovascular disease in the elderly.
Download or read book Gesti n de quejas y reclamaciones written by José Ma Acosta and published by . This book was released on 2022 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cómo aprovechar las quejas de los clientes para la mejora continua. Dirigido a cualquier persona sin importar el tipo de empresa o sector, este libro explica cómo favorecer una cultura de empresa que facilite la política de mejora continua en el servicio y atención a los clientes, aprovechándose de sus quejas. Analiza los aspectos psicológicos del tema, ayudando a conocer los verdaderos motivos de la queja, para conocer las expectativas del cliente y afrontar los conflictos. Así, se proponen soluciones apoyadas en la Inteligencia Emocional y la práctica inteligente de la toma de decisiones. Con ello, se ayuda a liderar una cultura de cambio en la empresa que permita asegurar un mejor servicio, recuperando y fidelizando el máximo número de clientes para la empresa. Propone cambios en conductas negativas inconscientes pero muy arraigadas en las personas. Aborda los aspectos psicológicos que influyen en la toma de decisiones. Muestra cómo beneficiarse con las técnicas de la inteligencia emocional en la empresa.
Download or read book Universit t Zwischen Selbst und Fremdbestimmung written by Reinhard Brandt and published by ISSN. This book was released on 2003 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Der Streit der Fakultäten (von 1798) stellt den Antagonismus der drei oberen Fakultäten (Theologie, Jurisprudenz, Medizin) und der unteren Philosophischen Fakultät dar. Die Streitfragen sind Probleme der praktischen, nicht der theoretischen Vernunft; die in ihrer Wahrheitssuche freie Philosophie konfrontiert die oberen Interessen-Fakultäten, die unter der inhaltlichen Direktive der Regierung spätere Beamte ausbilden, erstens mit der autonomen Moral (gegen den äußerlichen Buchglauben der Theologen), zweitens mit der autonomen Republik der Französischen Revolution (gegen die Fremdbestimmung durch die von den Juristen unterstützten Despoten) und drittens mit der Diätetik (gegen die äußerliche pharmakologische und chirurgische Medizin). Die Universität hat ihr vereinigendes Zentrum in dieser dreifachen kritischen Auseinandersetzung, sie läßt sich als ein Realsystem der praktischen Metaphysik fassen. Heideggers Rektoratsrede bildet den Gegenpol zur liberalen Kultur der Auseinandersetzung bei Kant; sie ist nicht nur Reflex der Machtergreifung der Nationalsozialisten von 1933, sondern verdankt einen wesentlichen Impuls der Spätphilosophie Friedrich Schlegels. Die Selbstbehauptung der Universität kündet von der lebendigen Einheit der völkischen Universität und stellt deren Selbstbejahung gegen den Verneinungsgeist der üblichen Wissenschaften. Die geltenden sittlichen Maßstäbe werden in der neuen Lebens- und Wesenseinheit außer Kraft gesetzt.
Download or read book Plato Not Prozac written by Lou Marinoff and published by Harper Collins. This book was released on 2012-08-07 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you're facing a dilemma -- whether it's handling a relationship, living ethically, dealing with a career change, or finding meaning in life -- the world's most important thinkers from centuries past will help guide you toward a solution compatible with your individual beliefs. From Kirkegaard's thoughts on coping with death to the I Ching's guidelines on adapting to change, Plato, Not Prozac! makes philosophy accessible and shows you how to use it to solve your everyday problems. Gone is the need for expensive therapists, medication, and lengthy analysis. Clearly organized by common problems to help you tailor Dr. Lou Marinoff's advice to your own needs, this is an intelligent, effective, and persuasive prescription for self-healing therapy that is giving psychotherapy a run for its money.
Download or read book The Hundred Years War written by and published by . This book was released on 1965 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Profile of Man and Culture in Mexico written by Samuel Ramos and published by . This book was released on 1963 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Profile of Man and Culture in Mexico, originally written in 1934, is addressed to the author’s compatriots, but it speaks to people, wherever they are, who are interested in enriching their own lives and in elevating the cultural level of their countries. And it speaks with a peculiar timeliness to citizens of the United States who would understand their neighbors to the south. Samuel Ramos’s avowed purpose is to assist in the spiritual reform of Mexico by developing a theory that might explain the real character of Mexican culture. His approach is not flattering to his fellow citizens. After an analysis of the historical forces that have molded the national psychology, Ramos concludes that the Mexican sense of inferiority is the basis for most of the Mexican’s spiritual troubles and for the shortcomings of the Mexican culture. Ramos subscribes to neither of the two major opposing schools of thought as to what norms should direct the development of Mexican culture. He agrees neither with the nationalists, who urge a deliberate search for originality and isolation from universal culture, nor with the “Europeanizers,” who advocate abandonment of the life around them and a withdrawal into the modes of foreign cultures. Ramos thinks that Mexico’s hope lies in a respect for the good in native elements and a careful selection of those foreign elements that are appropriate to Mexican life. Such a sensible choice of foreign elements will result not in imitation, but in assimilation. Combined with the nurturing of desirable native elements, it will result in an independent cultural unit, “a new branch grafted onto world culture.” Ramos finds in Mexico no lack of intelligence or vitality: “It needs only to learn.” And he believes that the future is Mexico’s, that favorable destinies await a Mexico striving for the elevation of humanity, for the betterment of life, for the development of all the national capacities.
Download or read book Our Final Hour written by Martin Rees and published by Basic Books. This book was released on 2009-03-17 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: A scientist known for unraveling the complexities of the universe over millions of years, Sir Martin Rees now warns that humankind is potentially the maker of its own demise -- and that of the cosmos. Though the twenty-first century could be the critical era in which life on Earth spreads beyond our solar system, it is just as likely that we have endangered the future of the entire universe. With clarity and precision, Rees maps out the ways technology could destroy our species and thereby foreclose the potential of a living universe whose evolution has just begun. Rees boldly forecasts the startling risks that stem from our accelerating rate of technological advances. We could be wiped out by lethal "engineered" airborne viruses, or by rogue nano-machines that replicate catastrophically. Experiments that crash together atomic nuclei could start a chain reaction that erodes all atoms of Earth, or could even tear the fabric of space itself. Through malign intent or by mistake, a single event could trigger global disaster. Though we can never completely safeguard our future, increased regulation and inspection can help us to prevent catastrophe. Rees's vision of the infinite future that we have put at risk -- a cosmos more vast and diverse than any of us has ever imagined -- is both a work of stunning scientific originality and a humanistic clarion call on behalf of the future of life.
Download or read book The Survival of the Adversary Culture written by Paul Hollander and published by Transaction Publishers. This book was released on 1988-01-01 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Survival of the Adversary Culture shows that contrary to much popular and journalistic opinion, the rejection of American society conceived during the 1960's has not substantially declined but has taken root and endured despite surface changes. These writings represent the insights and observations of an author who has long been a commentator and student of social scientitsts who have examined American institutions and social problems in comparative context.
