Download or read book Fundamentals of Performance Improvement written by Darlene Van Tiem and published by John Wiley & Sons. This book was released on 2012-05-01 with total page 706 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fundamentals of Performance Improvement, 3rd Edition Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions. “It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?” —CEDRIC T. COCO, CPT, SVP, Learning and Organizational Effectiveness, Lowe’s Companies “Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations.” —DIANA WHITNEY, PhD, president, Corporation for Positive Change “If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process.” —JAMES A. PERSHING, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University “Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context.” —DALJIT SINGH, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia

Download or read book Fundamentals of Performance Technology written by Darlene Van Tiem and published by Pfeiffer. This book was released on 2004 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Human Performance Improvement written by William J. Rothwell and published by Routledge. This book was released on 2012-06-14 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety. Written by a group of highly respected authors in the field, this book will show you how to:- - discover and analyze performance gaps - plan for future improvements in human performance - design and develop cost-effective interventions to close performance gaps.

Download or read book Healthcare Analytics for Quality and Performance Improvement written by Trevor L. Strome and published by John Wiley & Sons. This book was released on 2013-10-02 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve patient outcomes, lower costs, reduce fraud—all with healthcare analytics Healthcare Analytics for Quality and Performance Improvement walks your healthcare organization from relying on generic reports and dashboards to developing powerful analytic applications that drive effective decision-making throughout your organization. Renowned healthcare analytics leader Trevor Strome reveals in this groundbreaking volume the true potential of analytics to harness the vast amounts of data being generated in order to improve the decision-making ability of healthcare managers and improvement teams. Examines how technology has impacted healthcare delivery Discusses the challenge facing healthcare organizations: to leverage advances in both clinical and information technology to improve quality and performance while containing costs Explores the tools and techniques to analyze and extract value from healthcare data Demonstrates how the clinical, business, and technology components of healthcare organizations (HCOs) must work together to leverage analytics Other industries are already taking advantage of big data. Healthcare Analytics for Quality and Performance Improvement helps the healthcare industry make the most of the precious data already at its fingertips for long-overdue quality and performance improvement.

Download or read book Always Making Progress written by Ian Madden and published by CRC Press. This book was released on 2022-04-19 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book guides process-industry professionals from the implementation of the basic foundations of Continuous Improvement (CI) through to an organization where CI is a “way of life” and a defining feature of the culture of the organization. The readers of this book are seeking solutions to such pressing issues as: • Eliminating accidents and near misses. • Reducing customer complaints. • Improving customer delivery performance. • Elimination of accidents and near misses. • Reducing customer complaints. • Improving customer delivery performance. • Introducing new products. • Improving staff productivity. • Removing costs to meet the budget. • Dealing with absence and poor morale. • Improving staff retention. This book provides them with guidance on how to address issues in these areas in a way that enables improvements to be realized quickly but not at the expense of a long-term goal of a sustainable Continuous Improvement culture. In addition, this book presents the implementation of CI as a cyclical journey with no endpoint. The stages are ordered in a sequence that enables the reader to get started in their area of the company and build up the elements without the need for an overall organizational strategy at the beginning. Continuous Improvement is a vast subject with many takes on principles, approaches, and tools. This book is about how all the fundamentals of these areas fit together and, as such, covers only some of them. However, within the bibliography, I have signposted the books that have guided me during my career and which go into the principles, approaches, and tools further.

Download or read book Fundamentals of Business Process Management written by Marlon Dumas and published by Springer. This book was released on 2018-03-23 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

Download or read book The 5 Principles of Human Performance A Contemporary Update of the Building Blocks of Human Performance for the New View of Safety written by Todd E. Conklin and published by Independently Published. This book was released on 2019-01-23 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conklin's book is an interesting and informal discussion with the reader about the 5 Principles of Human Performance principle by principle, chapter by chapter. These 5 theroies about how humans perform in organiations are principles, the building blocks of Human Performance, through which we have established a new way to think about safety and reliability in our worlds. ...and changing the way we think about work is a vital step towards improvement.Work never stops and work is never normal. This idea would scare a mere-mortal manager, but an enlightened leader knows the power of continuous learning and improvement. Work is constantly in motion, therefore learning must continue. Work is never the same, therefore we never really know how work is being done. If we don't know how we perform work how will we know how we can improve?The 5 Principles of Human Performance are, in a sense, a repository of the central values of Human Performance. Keeping these principles at the core of our thinking, training, and practices will allow the basic building blocks of this philosophy to help organizational programs reduce the normal philosophical drift that is present and predictable in all safety programs. Having these espoused principles keeps us all honest and keeps our Human Performance effort on track and successful.

Download or read book Fundamentals of Quality Control and Improvement 2e written by Amitava Mitra and published by Custom Pub. This book was released on 2005-01-01 with total page 682 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covers the foundations of modern methods of quality control and improvement that are used in the manufacturing and service industries. Quality is key to surviving tough competition. Consequently, business needs technically competent people who are well-versed in statistical quality control and improvement. This book should serve the needs of students in business and management and students in engineering, technology, and other related disciplines. Professionals will find this book to be a valuable reference in the field.

Download or read book Home Performance Diagnostics the Guide to Advanced Testing written by Corbett Lunsford and published by the Building Performance Workshop. This book was released on 2012-02-28 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: NOW AT YOUR FINGERTIPS: Every performance test for completing a home energy audit. If you're a professional in today's fast-evolving industry of high performance construction and retrofits, then you've probably found yourself wondering a few things: Who can show me how to run that test? How do I get the most out of the equipment I own? Why do the tests work, and how do I explain them? What quality control methods should I use? Which tools will make my job faster and easier? With this guide, experienced and new diagnosticians alike will get step-by-step details on advanced testing, complete with best practices, important concepts and pitfalls, ways to present data to the client, Step-By-Step photographs, and time-saving tips, plus quiz questions for each diagnostic!

Download or read book Optimizing Oracle Performance written by Cary Millsap and published by "O'Reilly Media, Inc.". This book was released on 2003-09-16 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt: Oracle system performance inefficiencies often go undetected for months or even years--even under intense scrutiny--because traditional Oracle performance analysis methods and tools are fundamentally flawed. They're unreliable and inefficient.Oracle DBAs and developers are all too familiar with the outlay of time and resources, blown budgets, missed deadlines, and marginally effective performance fiddling that is commonplace with traditional methods of Oracle performance tuning. In this crucial book, Cary Millsap, former VP of Oracle's System Performance Group, clearly and concisely explains how to use Oracle's response time statistics to diagnose and repair performance problems. Cary also shows how "queueing theory" can be applied to response time statistics to predict the impact of upgrades and other system changes.Optimizing Oracle Performance eliminates the time-consuming, trial-and-error guesswork inherent in most conventional approaches to tuning. You can determine exactly where a system's performance problem is, and with equal importance, where it is not, in just a few minutes--even if the problem is several years old.Optimizing Oracle Performance cuts a path through the complexity of current tuning methods, and streamlines an approach that focuses on optimization techniques that any DBA can use quickly and successfully to make noticeable--even dramatic--improvements.For example, the one thing database users care most about is response time. Naturally, DBAs focus much of their time and effort towards improving response time. But it is entirely too easy to spend hundreds of hours to improve important system metrics such as hit ratios, average latencies, and wait times, only to find users are unable to perceive the difference. And an expensive hardware upgrade may not help either.It doesn't have to be that way. Technological advances have added impact, efficiency, measurability, predictive capacity, reliability, speed, and practicality to the science of Oracle performance optimization. Optimizing Oracle Performance shows you how to slash the frustration and expense associated with unraveling the true root cause of any type of performance problem, and reliably predict future performance.The price of this essential book will be paid back in hours saved the first time its methods are used.

Download or read book 7 Fundamentals of an Operationally Excellent Management System written by Chitram Lutchman and published by CRC Press. This book was released on 2015-01-22 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developing and maintaining a disciplined management system provides any organization with a blueprint for exceptional performance and success. Indeed, for larger multinational corporations, a management system is a critical component for sustainable growth and performance management. In this book, the authors discuss a series of fundamentals for cr

Download or read book Foundations for Superior Performance written by Richard S. Williams and published by . This book was released on 1998 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Foundations for Superior Performance" is designed to help structure the daily rehearsal and advance the performance level of the ensemble. The primary goal is to offer a framework of exercises and routine drills that will facilitate the mastery of essential playing fundamentals. Different skill levels have been integrated into this book to meet the needs of the inexperienced player, and, at the same time, challenge the most advanced.

Download or read book Handbook of Human Performance Technology written by James A. Pershing and published by John Wiley & Sons. This book was released on 2006-05-19 with total page 1410 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first two editions of the Handbook of Human Performance Technology helped define the rapidly growing and vibrant field of human performance technology - a systematic approach to improving individual and organizational performance. Exhaustively researched, this comprehensive sourcebook not only updates key foundational chapters on organizational change, evaluation, instructional design, and motivation, but it also features breakthrough chapters on "performance technology in action" and addresses many new topics in the field, such as certification, Six Sigma, and communities of practice. Boasting fifty-five new chapters, contributors to this new edition comprise a veritable "who's who" in the field of performance improvement, including Geary Rummler, Roger Kaufman, Ruth Clark, Allison Rossett, Margo Murray, Judith Hale, Dana and James Robinson, and many others. Praise for the third edition of the Handbook of Human Performance Technology "If you are in the business of trying to improve organizational performance, this Handbook should be the first place you look for answers to questions about human performance technology." - Joseph J. Durzo, CPT, Ph.D., senior vice president and chief learning officer, Archstone-Smith "This newest edition of the Handbook provides an unparalleled, all-encompassing survey of the latest theory and its practical application in this emergent field. This book is a must-have reference for any professional wishing to systematically improve performance within their organization." - Weston McMillan, CPT, manager, training and development, eBay Inc. "An invaluable, engaging resource for anyone charged with improving workplace performance. It not only provides the background and foundations of our profession, but more importantly, it also provides the most up-to-date descriptions of how to apply HPT to drive results." - Rodger Stotz, CPT, vice president and managing consultant, Maritz Inc. "This book is filled with insights--both for those who are new to the field and also for those who are experienced. It offers concrete advice and examples on how to use HPT to impact business results and how to work successfully within organizations." - Anne Marie Laures, CPT, director, learning services, Walgreen Co. "The Handbook contains many of the secrets for improving the performance of individuals, groups, and organizations." - Robert F. Mager, author, Analyzing Performance Problems and How to Turn Learners On...Without Turning Them Off

Download or read book Factory Physics for Managers PB written by Edward S. Pound and published by McGraw Hill Professional. This book was released on 2014-04-04 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the award-winning developers of Factory Physics—a powerful leadership guide for breakthrough performance A comprehensive guide that cuts through the hodgepodge of copycat initiatives, overblown buzzwords, confusing mathematics, and misguided software, Factory Physics for Managers is a breath of fresh air for operations managers and executives. Written by the leaders and experts behind the bestselling Factory Physics, it’s a brilliant crash course in the practical science of operations designed to help you: Achieve best possible profit, cash flow, and customer service Attain highest return with existing Lean, Six Sigma, and ERP initiatives Manage your capacity, inventory, response time, and variability with high predictability Simplify management of complexity using existing IT systems Use the fundamentals of science to ensure your operation’s success See your company and procedures more clearly Improve intuition, decision making, and strategy execution A strategy of imitation is not much of a strategy. Most every company uses the common continuous improvement initiatives. This highly accessible guide addresses but goes beyond other business approaches such as Lean, Six Sigma, and Theory of Constraints by offering a customizable plan that you can apply to any manufacturing-based industry or supply chain. You’ll discover invaluable tools for developing operations strategy and driving execution by using practical science to assess your procedures, target problems, and find solutions. You’ll learn essential life lessons from the best—and worst—practices of corporate leaders like Toyota and Boeing. You’ll find ingenious new ways to improve your leadership by predictively managing the tradeoffs that every operation faces—whether it’s more or less inventory or capacity, higher or lower customer service, or more or fewer products. Using this approach, you can tackle these natural conflicts in business through a practical, comprehensive science of operations. Factory Physics for Managers makes it easier to choose and execute the best strategy for better productivity—and even bigger profits. Praise for Factory Physics for Managers “Factory Physics for Managers is a proven path to flawless execution and results. Leading vs. following in our industry is predicated on the relentless pursuit of putting order to chaos. Factory Physics science and CSUITE software have given our organization the ability to plan, predict, model, and execute based on explosive growth and rapid-fire, dynamic changes to our business model. In our case, history is not a good predictor of the future, so we need to deploy our resources wisely, and the Factory Physics approach has helped us do just that.” —Larry Doerr, COO, Stratasys “Shows how the science behind Lean initiatives can greatly improve results in terms of productivity and resources.” —Bill Fierle, Vice President and General Manager, TopWorx, Emerson “Brings powerful, accessible science to operations management. The Factory Physics playbook enables me to lead the harnessing of our data more effectively for modeling, planning, control, and feedback. Armed with the concepts, common language, and tools in this book, I can partner with operations’ leadership to impact the bottom line.” —Jeffrey Korman, CIO, Hu-Friedy Mfg LLC, Chicago

Download or read book Cases on Performance Improvement Innovation written by Van Tiem, Darlene M. and published by IGI Global. This book was released on 2020-06-26 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies in today’s market are continually looking for techniques that will enhance and improve their overall performance. The rise of data analytics in recent years has changed the way managers are viewing performance methods within an organization. Innovative strategies in developing organizational execution are becoming more accessible; however, there remains a lack of research on performance improvement methods through scientific analysis. Cases on Performance Improvement Innovation is a collection of innovative research that illustrates many applications of performance improvement based on analysis, selection of strategy, monitoring, and evaluating results to accomplish organizational change through people, processes, and organizations. While highlighting topics including intervention analysis, organizational development, and human performance technology, this book is ideally designed for students, researchers, executives, managers, practitioners, educators, and academicians seeking current research on contemporary innovations in organizational performance.

Download or read book Fundamentals of Ground Improvement Engineering written by Jeffrey Evans and published by CRC Press. This book was released on 2021-09-17 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ground improvement has been one of the most dynamic and rapidly evolving areas of geotechnical engineering and construction over the past 40 years. The need to develop sites with marginal soils has made ground improvement an increasingly important core component of geotechnical engineering curricula. Fundamentals of Ground Improvement Engineering addresses the most effective and latest cutting-edge techniques for ground improvement. Key ground improvement methods are introduced that provide readers with a thorough understanding of the theory, design principles, and construction approaches that underpin each method. Major topics are compaction, permeation grouting, vibratory methods, soil mixing, stabilization and solidification, cutoff walls, dewatering, consolidation, geosynthetics, jet grouting, ground freezing, compaction grouting, and earth retention. The book is ideal for undergraduate and graduate-level university students, as well as practitioners seeking fundamental background in these techniques. The numerous problems, with worked examples, photographs, schematics, charts and graphs make it an excellent reference and teaching tool.

Download or read book Handbook of Improving Performance in the Workplace Measurement and Evaluation written by James L. Moseley and published by John Wiley & Sons. This book was released on 2009-12-09 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: HANDBOOK of IMPROVING PERFORMANCE IN THE WORKPLACE Volume 3: Measurement and Evaluation Volume Three of the Handbook of Improving Performance in the Workplace focuses on Measurement and Evaluation and represents an invaluable addition to the literature that supports the field and practice of Instructional Systems Design. With contributions from leading national scholars and practitioners, this volume is filled with information on time-tested theories, leading-edge research, developments, and applications and provides a comprehensive review of the most pertinent information available on critical topics, including: Measuring and Evaluating Learning and Performance, Designing Evaluation, Qualitative and Quantitative Performance Measurements, Evidence-based Performance Measurements, Analyzing Data, Planning Performance Measurement and Evaluation, Strategies for Implementation, Business Evaluation Strategy, Measurement and Evaluation in Non-Profit Sectors, among many others. It also contains illustrative case studies and performance support tools. Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three core areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation.