Download or read book Federal Student Loans Education Could Improve Direct Loan Program Customer Service and Oversight written by U.s. Government Accountability Office and published by Createspace Independent Publishing Platform. This book was released on 2017-07-25 with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt: " Education issued almost $96 billion in Direct Loans for higher education to 9.1 million borrowers during fiscal year 2015. Education contracts with and monitors the performance of servicers that handle billing and other services for borrowers. GAO was asked to examine Education's management of the program. This report addresses (1) the type of Direct Loan information Education and servicers provide to borrowers, and how accessible it is; and (2) the extent to which Education oversees servicers to manage the Direct Loan program. GAO reviewed Education's contracts, policies, and procedures; analyzed its oversight reports and processes; and reviewed servicer websites and other information provided to borrowers. GAO also interviewed officials from Education, the Consumer Financial Protection Bureau, servicers that serve over 95 percent of Direct Loan borrowers, and a nongeneralizable sample of 24 borrowers selected randomly from Education data. "

Download or read book Federal Student Loans Education Could Improve Direct Loan Program Customer Service and Oversight Report to Congressional Requesters written by United States. Government Accountability Office and published by . This book was released on 2016 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Federal Student Loans written by United States Government Accountability Office and published by Createspace Independent Publishing Platform. This book was released on 2017-12-25 with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt: FEDERAL STUDENT LOANS: Education Could Improve Direct Loan Program Customer Service and Oversight

Download or read book Federal Student Loans written by Melissa Emrey-Arras and published by . This book was released on 2016-07-30 with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Department of Education (Education) issued almost $96 billion in Direct Loans for higher education to 9.1 million borrowers during FY 2015. Education contracts with and monitors the performance of servicers that handle billing and other services for borrowers. This report examined Education's management of the Direct Loan program. It addresses (1) the type of Direct Loan information that Education and servicers provide to borrowers, and how accessible it is; and (2) the extent to which Education oversees servicers to manage the Direct Loan program. Includes recommendations. Table and figure. This is a print on demand report.

Download or read book Federal Student Loans Better Oversight Could Improve Defaulted Loan Rehabilitation written by U.s. Government Accountability Office and published by Createspace Independent Publishing Platform. This book was released on 2017-07-27 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: " As of fiscal year 2013 about $94 billion-over 11 percent of federal student loan volume in repayment-was in default, which generally occurs when a borrower fails to make a payment for more than 270 days. Loan rehabilitation was established as an option to help Education collect defaulted student loans, and borrowers address the adverse consequences of default, such as repairing damaged credit. GAO was asked to review Education's loan rehabilitation process. This report examines how: (1) Education assists borrowers in rehabilitating defaulted student loans; (2) the upgrade of its defaulted loan information system affected loan rehabilitation; and (3) Education oversees private collection agencies in implementing loan rehabilitation. GAO reviewed Education's policies, procedures and guidance; contracts and monitoring records for the defaulted loan information system contractor and 22 collection agencies; collections and rehabilitation data; and relevant federal laws and regulations. GAO interviewed Education officials, representatives of borrower advocacy groups, and visited 6 selected collection agencies, based on their loan volume and geographic location. "

Download or read book Oversight on national direct student loan program regulations written by United States. Congress. House. Committee on Education andLabor. Subcommittee on Postsecondary Education and published by . This book was released on 1983 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Federal student loans better oversight could improve defaulted loan rehabilitation written by and published by . This book was released on 2014 with total page 31 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Student Financial Aid written by and published by . This book was released on 1998 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Oversight of the Direct Student Loan Program written by United States. Congress. Senate. Committee on Labor and Human Resources. Subcommittee on Education, Arts, and Humanities and published by . This book was released on 1995 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Hearing on Federal Student Loan Programs written by United States. Congress. House. Committee on Economic and Educational Opportunities. Subcommittee on Oversight and Investigations and published by . This book was released on 1995 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Government run Student Loans written by United States. Congress. House. Committee on Education and the Workforce. Subcommittee on Higher Education and Workforce Training and published by . This book was released on 2011 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Federal Family Education Loan Program written by George A. Scott and published by . This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Concerns have been raised about the Department of Education's (Education) role in overseeing the lenders and schools that participate in the largest of the federal government's student loan programs, the Federal Family Education Loan Program (FFELP). GAO was asked to analyze Education's use of its oversight, guidance, and enforcement authorities under FFELP. To do this, GAO reviewed departmental documents and federal laws, regulations, and cases and interviewed officials from Education and the student loan industry. GAO recommends that the Secretary of Education: (1) update the department's oversight mechanisms to proactively identify possible instances of improper inducements and limitations on borrower choice; (2) be more proactive in investigating situations involving possible instances of these prohibited activities; (3) issue new guidance regarding inducements to guide the student loan industry until the relevant proposed regulations are finalized and become effective; and (4) develop a protocol to determine the appropriate level of response for cases of non-compliance and assess the effectiveness of these actions to inform and improve this protocol. Education agreed with the first two recommendations but did not explicitly agree or disagree with the other two. The following are appended: (1) Briefing Slides; (2) Scope and Methodology; (3) Comments from the Department of Education; and (4) GAO Contact and Staff Acknowledgments. [This report was produced by the United States Government Accountability Office.].

Download or read book Department of Education written by United States. General Accounting Office and published by . This book was released on 2001 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Federal Family Education Loan Program written by United States. Government Accountability Office and published by DIANE Publishing. This book was released on 2004 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Student Loans written by United States. General Accounting Office and published by . This book was released on 1991 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Federal Student Loan Programs Opportunities Exist to Improve Audit Requirements and Oversight Procedures written by Kay L. Daly and published by DIANE Publishing. This book was released on 2010-11 with total page 37 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Direct Student Loan Program written by Cornelia M. Ashby and published by DIANE Publishing. This book was released on 2004-03 with total page 50 pages. Available in PDF, EPUB and Kindle. Book excerpt: