Download or read book Fasten Your Seatbelt The Passenger is Flying the Plane written by Nawal K. Taneja and published by Routledge. This book was released on 2018-01-09 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fasten Your Seatbelt: The Passenger is Flying the Plane is the fourth in a series written at the encouragement of practitioners in the global airline industry. Core customers are beginning to seize control of the direction of the industry from airline management. Customers are doing so due to deep dissatisfaction with what is being offered by traditional carriers across all areas, including network, product, price, customer service and the distribution system. New airlines have clearly focused business designs with the discipline to reject non-valued products or services. In the US, new airlines score higher in customer satisfaction, offering lower fares and making larger operating profits. This book is about customer behaviour and how to address it. It provides detailed but easy-to-read practical discussion of the changes required on the part of airline management not only to think boldly, but also to execute courageously and relentlessly, ground-breaking strategies to fly ahead of their customers. As with previous books written by Nawal Taneja, the primary audience continues to be senior level practitioners within the global airline industry - in both traditional carrier and low complexity carrier segments. The approach is impartial, candid and pragmatic, based on what is happening in the actual market place rather than theoretical business models.

Download or read book Aircraft Accident Report written by and published by . This book was released on 1971 with total page 578 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Flying Ahead of the Airplane written by Nawal K. Taneja and published by Routledge. This book was released on 2016-04-15 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Airlines willing to develop insight from foresight relating to the expected ’step phase changes’ will eventually improve their margins. However, the backward-looking airline, managed using old strategic levers and short-term metrics, will cease to exist, merge, shrink, become more dependent on government support, or become irrelevant. ’Management innovations’ are not going to deliver the required improvements; innovation within management is essential for airlines' survival. In Flying Ahead of the Airplane, Nawal Taneja analyzes global changes and thought-provoking scenarios to help airline executives adjust and adapt to the chaotic world. Drawing on his experience of real airline situations worldwide, the author concludes that there is a gulf between what executives are doing now and what they need to do to stay ahead of the curve. To close this gap, the author suggests that airline executives focus on just three relevant initiatives: a) aligning business and technology strategies, b) redesigning organization structures to centralize the role of the scheduling function, and c) developing relevant brands that integrate social networking technology. To support this third initiative, the book provides insights on branding from 20 fascinating non-aviation case studies from around the world. Flying Ahead of the Airplane will assist practitioners in airlines of every size to integrate future trends into their mainstream thinking and launch flexible business models to manage risk and compete effectively in the ’flattening world’.

Download or read book The Richest Family in the World Family Secrets written by Eddie Rogers Sr. and published by iUniverse. This book was released on 2005-12-23 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Richest Family in the World is the fictional tale of the Goodwins, a hard-working, God-fearing family whose deep spirituality serves them well, especially during times of crisis. Like many families around the world, the Goodwins rely on their faith in God to guide them through their many adventures. John and Sarah Goodwin, a farming couple with eight children, have been happily married for forty-two years. All eight children helped work the farm when they were younger; however, much to their father's disappointment, as adults, they have no interest in taking over the family business. As a result, John and Sarah Goodwin must face the biggest heartbreak of their lives-losing the farm. Another tragedy strikes the family when Sarah travels to visit the brother she never knew existed and is critically injured in a plane crash. The richest family in the world is the family that loves, respects, and helps one another, especially through controversy and difficult times. Through the roller coaster adventures of the Goodwins, The Richest Family in the World demonstrates that there are no perfect families-just families who share the faith that, through it all, they will survive and hope and love will prevail.

Download or read book Airline Industry written by Nawal K. Taneja and published by Routledge. This book was released on 2016-06-23 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many business sectors have been, and are being, forced to compete with new competitors-disrupters of some sort-who have found new ways to create and deliver new value for customers often through the use of technology that is coupled with a new underlying production or business model, and/or a broad array of partners, including, in some cases, customers themselves. Think about the disruption created by Apple by the introduction of the iPod and iTunes, and by Netflix within the entertainment sectors using partners within the ecosystem; think of Uber that didn’t build an app around the taxi business but rather built a mobility business around the app to improve customer experience. Airline Industry considers whether the airline industry is poised for disruptive innovations from inside or outside of the industry. Although airlines have a long history of continuous improvements and innovation, few of their innovations can be classified as disruptive innovations. The few disruptive innovations that did emerge were facilitated, for example by new technology (jet aircraft) and government policy (deregulation). Now there are new forces in play-customers who expect to receive products that are more personalized and experience-based throughout the entire journey, new customer interfaces (via social media), advanced information systems and analytics, financially powerful airlines based in emerging nations, and the rise of unencumbered entrepreneurs who think differently as well as platform-focused integrators.

Download or read book Re platforming the Airline Business written by Nawal K. Taneja and published by Routledge. This book was released on 2019-01-10 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: Airline business models continue to be shaped by powerful forces relating to customers, complexities and regulators. However, at the same time, there are emerging technologies that can help airlines cater to the needs of their changing customer bases and manage the complexities of the business. In his previous books, Nawal Taneja has deliberated on these forces and how the airline industry is poised for disruptive change that could come from within or outside of the industry. He also discussed the point that the airline planning systems and process in use are neither contemporary nor sufficiently integrated to meet the changing needs of customers who now are looking for outcomes, not products. In Re-platforming the Airline Business: To Meet Travelers' Total Mobility Needs, Taneja not only reiterates the need for transformation of the airline business but provides a map of the transformational process. This book proposes that different sectors of the aviation industry, particularly airlines and airports, should consider using not just a wide array of technologies (Artificial Intelligence, biometrics, blockchain, and the Internet of Things), but also specifically-designed customer-centric platforms to make informed decisions and to develop and implement transformative strategies to meet travelers’ total mobility needs. These technologies and platforms can enable airlines and airports to achieve scale and scope as well as agility and flexibility (through strategic partnerships) to offer intelligently aggregated travel-related services right now. Subsequently, they will enable various members in the travel chain to provide solutions to travelers’ global mobility requirements, effectively and with better experiences.

Download or read book Designing Future Oriented Airline Businesses written by Nawal K. Taneja and published by Routledge. This book was released on 2016-04-22 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designing Future-Oriented Airline Businesses is the eighth Ashgate book by Nawal K. Taneja to address the ongoing challenges and opportunities facing all generations of airlines. Firstly, it challenges and encourages airline managements to take a deeper dive into new ways of doing business. Secondly, it provides a framework for identifying and developing strategies and capabilities, as well as executing them efficiently and effectively, to change the focus from cost reduction to revenue enhancement and from competitive advantage to comparative advantage. Based on the author’s own extensive experience and ongoing work in the global airline industry, as well as through a synthesis of leading business practices both inside and outside of the industry, Designing Future-Oriented Airline Businesses sets out to demystify numerous concepts being discussed within the airline industry and to facilitate managements to identify and articulate the boundaries of their business models. It provides material from which managements can set about answering the key questions, especially with respect to strategies, capabilities and execution, and pursue an effective redesign of their business. As with the author’s previous books, the primary audience is senior-level practitioners of differing generations of airlines worldwide as well as related businesses. The material presented continues to be at a pragmatic level, not an academic exercise, to lead managements to ask themselves and their teams some critical thought-provoking questions.

Download or read book Transforming Airlines written by Nawal K. Taneja and published by Routledge. This book was released on 2020-03-19 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a flight plan for riding the impending connectivity transformation curve. It takes the perspective of actionability, highlighting initiatives that executives in airlines and related businesses can use from the insights of multi-industry executives. The emphasis is on execution, not on the concepts themselves. There is a cluster of at least four distinct megatrends that may converge to form disruptive conditions: (1) elevated expectations of existing and new customer segmentations, those who expect available and accessible air mass transportation systems, and those who expect connected services and seamless travel on different modes of transportation; (2) new emerging technology, incorporated in the air and ground vehicles, that will create new opportunities for existing and new service providers to offer new value propositions; (3) platforms developed around the ecosystem of customers; and (4) the impact on travel that the fast-changing demographic and economic characteristics of two major countries: India and China. These megatrends could lead existing or new businesses to create value propositions specifically dedicated to the new segments once each reaches a critical mass. Drawing on the author’s own experience in the airline industry and related businesses, this book discusses the "how", relating to reimagining the business, re-entrepreneuring the organization, innovating through partnerships, reengaging with customers and employees, and rebranding the business in response to these trends. This book is recommended reading for all senior-level practitioners of airlines and related businesses worldwide.

Download or read book 21st Century Airlines written by Nawal K. Taneja and published by Routledge. This book was released on 2017-09-08 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 21st Century Airlines: Connecting the Dots, Nawal Taneja addresses the challenges and opportunities facing the airline industry as it tries to innovate and create products and services that are radically different by ‘connecting the dots’ at four key levels: recognizing the implications of global events, improving cross-functional collaboration within the organization, working more closely with the travel chain, and providing much higher engagements with connectors within the social networks. The book synthesizes insights gained from the experience of non-traditional businesses, such as Uber, that have no physical assets and that focus on scalability through platforms, as well as traditional businesses, such as Mercedes-Benz, that are transitioning from operators of physical assets to adapt to the on-demand and sharing economies. These insights show pragmatically that digitizing airline businesses would require digital mind-sets, digital technologies, digital strategies, and digital workplaces to explore new frontiers in value for both customers and airlines. Moreover, forward-thinking airlines need to consider working with bimodal organizational structures, in which one group optimizes current business models (network, fleet, and schedule planning, as well as revenue management) while a second group explores innovative ways to add digital features to physical products to provide a consistent experience throughout the journey. The book is written for all senior-level practitioners of airlines and related businesses worldwide, as well as senior-level government policymakers.

Download or read book Looking Beyond the Runway written by Nawal K. Taneja and published by Routledge. This book was released on 2016-12-05 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: The global airline industry, facing significant changes and discontinuity is prompted and forced to deal with a "new normal." Who would have imagined a few years ago that: - a significant percentage of consumers in the US now prefer to fly low-cost airlines instead of full-service airlines because they perceive the product to be better, - airlines would generate up to a third of their total income from non-ticket revenue, - many low-cost airlines would add complexity to their original simple business models through the development of code-share agreements, the use of global distribution systems, and travel agents to distribute their seats, - Jetstar, a low-cost subsidiary of Qantas, would grow faster and be more profitable than its parent, - a survey carried out by Ryanair would show that 42 percent of passengers would be willing to stand on short (one hour) flights if they could pay 50 percent less than seated passengers, - passengers could pay as little as US$2,000 for a transatlantic Business Class ticket on top-brand airlines, - Lufthansa would have ownership in airlines based in Austria, Belgium, Italy, Switzerland, Turkey, the UK, and the US, and that it would continue to pursue equity ownership in airlines based in Poland and Scandinavia, or - the Japanese and Canadian governments would struggle to find different ways to bail out their heretofore flag carriers? To deal with this upcoming "new normal", airlines have to go beyond their short-term circumstantial strategies - they need strategic renewal of their ageing business model. In this candidly-written book, Nawal Taneja explains what will separate the winners from the losers. He maintains the leaders will be the airlines that: (1) exploit this crisis-driven change to their best advantage, (2) learn to work around the airline-inherent constraints that prevent them from running their businesses just like other businesses, (3) learn from successes and failures of other global enterprises, (4) sharpen their business intelligence, analytics, and strategic agility, and (5) proactively explore the "pockets of growth" in this emerging-markets century. To help airline executives become informed of new competitive games, the author analyzes numerous business sectors such as auto, hospitality, retail, technology, and entertainment. For example, relevant lessons can be learned from the strategic mistakes made by the US automakers. Likewise, emergent and compelling insights can be gained in superior customer experience from Ritz Carlton and Zappos, and in value-creating innovation from Cirque du Soleil and Zipcar. The book also features a multitiude of forewords from airlines and related businesses to provide readers with multiple perspectives on the changing landscape in the global airline industry. Nawal Taneja is a career analyst of the global airline industry with wide-ranging experience in the aviation industry, academia, and public policy. Encouraged by industry executives, he has written five other books for practitioners in the global airline industry, including FASTEN YOUR SEATBELT: The Passenger is Flying the Plane and Flying Ahead of the Airplane.

Download or read book Flight TG 101 to nowhere written by Subroto Sinha and published by Notion Press. This book was released on with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A daring covert action by the CIA to hijack a Boeing 777 passenger plane carrying Russian and Chinese computer scientists to London from Bangkok. These scientists were collaborating on a project to develop a highly sensitive software that could hack computer systems in the USA and bring all activities under their control. As part of the operation, the entire plane with all the passengers, including the scientists, were hijacked and transported to an isolated island in the Indian Ocean, which was serving as a strategic naval base of the USA. Here the scientists were separated from the other passengers and sent to a secret location in the USA in different military aircrafts. The scientists were interrogated and coerced into working for the USA. They were given all facilities needed to develop the program and implement it on the computer systems in Moscow. A startling story of how the program, which was prepared to paralyze the American computer network, was used, instead, to cause a breakdown of the power system in Moscow. Meanwhile, all international efforts to track the Boeing 777 plane proved futile and it was believed to have crashed in the ocean leaving no survivors. The American government also joined the search effort, officially and offered condolences for the “death” of the passengers."

Download or read book AIR CRASH INVESTIGATIONS Inadvertent In Flight Slat Deployment The Near Crash of China Eastern Airlines Flight 583 written by Dirk Barreveld and published by Lulu.com. This book was released on 2015-11-28 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt: On April 6, 1993, a China Eastern Airlines McDonnell Douglas MD-11, flight 583, on its way from Beijing, China, to Los Angeles, California, had an inadvertent deployment of the leading edge wing slats while in cruise flight, not far from Shemya, Alaska. The autopilot disconnected, and the captain was manually controlling the airplane when it progressed through several violent pitch oscillations and lost 5,000 feet of altitude. Two passengers were fatally injured, and 149 passengers and 7 crewmembers received various injuries. The airplane did not receive external structural damage, but the passenger cabin was substantially damaged. The National Transportation Safety Board determined that the probable cause of this accident was the inadequate design of the flap/slat actuation handle by the Douglas Aircraft Company that allowed the handle to be easily and inadvertently dislodged from the UP/RET position, thereby causing extension of the leading edge slats during cruise flight.

Download or read book Global Airlines written by James Patrick Hanlon and published by Routledge. This book was released on 2007 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides comprehensive insight into today's global airline industry - now in its 3rd edition!

Download or read book Living the Lighting Life written by Brad Schiller and published by Routledge. This book was released on 2020-09-28 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Living the Lighting Life provides practical tools and advice for a successful career in entertainment lighting. This easy-to-navigate guide offers real-world examples and documentation from the author and key industry experts, giving readers a comprehensive overview of the lighting life. The book provides insight on: Different job opportunities in the entertainment lighting industry; Business procedures, contracts, time sheets, and invoices; Tips on self-promotion, networking, and continual learning; The lighting lifestyle, healthy living, and work-related travel; Maintaining and developing creativity to provide innovative lighting and solutions. With insightful interviews from industry veterans, Living the Lighting Life is a key navigational resource for anyone considering a career in entertainment lighting or just starting out.

Download or read book Fasten Your Seat Belts written by Valerie Lester and published by . This book was released on 1995 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fasten Your Seat Belts! is the first history of an airline to be told from the view point of its cabin crew. Through hundreds of interviews, Valerie Lester has encouraged Pan Am's flight attendants to recount their personal dramatic, tragic, comic & heroic stories, many of which deserve to take an honored place in the annals of air transport history. She includes accounts of the heroic deeds of the cabin crews in such incidents as the 1947 crash in the Syrian desert; the terrorism in Cairo & Rome; the last flight from Saigon; the holocaust at Tenerife; & the siege at Karachi. There are tales of the first stewards & their experiences during World War II; Pan Am's brave & resourceful first stewardesses; the first round-the-world flights (both planned & unplanned); the White House Press charters; the advent of jets--& of bigger jets; Desert Storm; & Pan Am's final, heart-rendering flight. Until now, the important role that flight attendants have played in the history of civil aviation has been poorly served. Here, at last, is a book that redresses the balance.

Download or read book The Nervous Flyer s Handbook Your Portable Flight Coach written by Kate L. Fellows and published by Dog Ear Publishing. This book was released on 2009-11 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Finally, a resource for nervous and fearful flyers from someone who can relate Written by an "expert passenger" and former nervous flyer, this portable "flight coach" provides honest, realistic and time-tested ways to manage flight (and possibly even enjoy the experience). The Nervous Flyer's Handbook will help you: - Understand that your feelings about flight are normal - Put your nervousness or fear into perspective - Think about flight in new ways - Prepare for a flight in order to minimize any additional stressors - Understand the basics and get through each phase of flight - Plan effective, distracting activities and coping techniques - Manage special issues that might come up Don't let your nervousness about flight take priority over visiting loved ones, taking that vacation, or an important business trip. The Nervous Flyer's Handbook is here to encourage and coach you along - for all of your future flights Kate Fellows has been a domestic and international "reluctant frequent flyer" for over 20 years, with well over five hundred flights worth of experience. For many of those years, she struggled with an intense fear of flying, but was determined to not let that stop her from visiting family and taking business trips. Finding most fear-of-flying resources from pilots and psychologists either too technical, unrealistic or generic, Kate started writing down her own perspectives, coping techniques and other ideas about the flight experience. Her pile of notes grew with each flight, and she found that re-reading these before and during each flight greatly reduced her fear of flying. Today Kate flies confidently and with ease, and those notes have evolved into this book, which she hopes can benefit other passengers in the same way. Kate lives with her family in Washington state.

Download or read book Betty in the Sky With a Suitcase written by Betty N Thesky and published by Rowman & Littlefield. This book was released on 2023-08-01 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Betty in the Sky with a Suitcase" is a wildly popular podcast about airline travel by real life flight attendant Betty, who shares funny stories from pilots, flight controllers, ground crew, passengers, and fellow flight attendants and is listened to by hundreds of thousands of Betty fans around the world. Now, by popular demand, here is the best of Betty in a book. It's a wonderful way to be entertained in the airport, on a plane, at home, and anywhere you want a good laugh!