Download or read book Factors Influencing the Adoption and Implementation of Customer Relationship Management Strategies by Small and Medium Enterprises in KwaZulu Natal written by Cletos Garatsa and published by . This book was released on 2021 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Factors Influencing Owners of Small and Medium Retail Firms to Adopt a Customer Relationship Management System written by Shanty Isenia and published by . This book was released on 2015 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Development and Implementation of Customer Relationship Management and Client Retention Strategies in Small to Medium sized Businesses written by Dave Riches and published by . This book was released on 2007 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Organisational Factors which Influence the Adoption of Customer Relationship Management written by Laurie Boxwell and published by . This book was released on 2000 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Library Information Science Abstracts written by and published by . This book was released on 2006 with total page 816 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Overcoming Failure in the Implementation of Customer Relationship Management Software in Small and Medium Sized Businesses written by Ateeq Rahman and published by . This book was released on 2018 with total page 53 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book A Study of the Customer Relationship Management CRM Strategy of Local Nks from the Perspective of MBA Students at UKZN written by Dhesigan Gurayah and published by . This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Small Business Clients Perspective of Customer Relationship Management of Vertex Computer Technology Within KwaZulu Natal written by Anil Hoolasi and published by . This book was released on 2020 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Factors Affecting the Performance of Small and Medium Enterprises in KwaZulu Natal written by Sharmilee Sitharam and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Factors Influencing the Adoption of Management Accounting Practices MAPs by Small and Medium Enterprises SMEs in the Manufacturing Sector in Durban written by Mbali Portia Msomi and published by . This book was released on 2020 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Managing Customer Experience and Relationships written by Don Peppers and published by John Wiley & Sons. This book was released on 2022-04-19 with total page 517 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every business on the planet is trying to maximize the value created by its customers Learn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for decades as two of the world's leading experts on customer experience issues, the book combines theory, case studies, and strategic analyses to guide a company on its own quest to position its customers at the very center of its business model, and to "treat different customers differently." This latest edition adds new material including: How to manage the mass-customization principles that drive digital interactions How to understand and manage data-driven marketing analytics issues, without having to do the math How to implement and monitor customer success management, the new discipline that has arisen alongside software-as-a-service businesses How to deal with the increasing threat to privacy, autonomy, and competition posed by the big tech companies like Facebook, Amazon, and Google Teaching slide decks to accompany the book, author-written test banks for all chapters, a complete glossary for the field, and full indexing Ideal not just for students, but for managers, executives, and other business leaders, Managing Customer Experience and Relationships should prove an indispensable resource for marketing, sales, or customer service professionals in both the B2C and B2B world.
Download or read book An Investigation Into Factors for Successful Customer Relationship Management Implementation written by Carl-Erik Wikström and published by . This book was released on 2008 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Critical Success Factors in Customer Relationship Management Implementation written by Kamyar Kavosh and published by . This book was released on 2015 with total page 13 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this study is to find the critical success factors of customer relationship management implementation in automobile industry. Semi-structured interviews were carried out to collect the needed data. The interviews were written or recorded then transcribed and analyzed by implying content analysis method. The results have reflected that all the investigated companies are implementing CRM furthermore some success factors such as training employees, top management support and the desired organizational culture have been determined that impacts the project significantly and intensely toward obtaining the desired results.
Download or read book Factors Influencing Small and Medium Enterprises Innovation Strategies in Durban written by Kudzai Nigel Makuwe and published by . This book was released on 2021 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Critical Success Factors for Implementing Customer Relationship Management in South African Organisations written by Thabo Kotoko Ezekiel Mokoto and published by . This book was released on 2001 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book An Investigation Into Factors for Succesful Customer Relationship Management Implementation written by Carl-Erik Wikström and published by . This book was released on 2008 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Influence of Technology Adoption on Small Business Growth in Mandeni Local Municipality KwaZulu Natal written by and published by . This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The aim of this research is investigate factors that influence the use and adoption of ICTs by rural small business enterprises in Mandeni, South Africa.
