Download or read book Workplace Strategies and Facilities Management written by Rick Best and published by Routledge. This book was released on 2007-08-22 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides comprehensive coverage of issues that facility managers in the property industry need to understand and apply in the pursuit of value for money over the life span of built facilities. The authors introduce the fast-growing discipline of facility management, examine the core competencies that facility managers should possess and study different contemporary drivers of change. The book emphasises the need to consider facilities management issues at the pre-design stage of the construction process, rather than only when the building is completed, in order to maximise value for money.

Download or read book How Facility Management Influences Organizational Performance written by Johnny Ch Lok and published by . This book was released on 2021-03-13 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: McNaughton 2007 says "Facilities management provides an opportunity for businesses and large conglomerates to focus on their "core business" leaving the secondary services of security, mailing and cleaning in the hands of the facilities management experts". If implemented correctly, facilities management can benefit your company in the following ways: ⦁ Reduced risk and increased productivity⦁ Reduced operating costs by focusing on core business structures⦁ Encourages and sustains a healthy and safe corporate culture⦁ Delivers sustainable resource utilisation⦁ Optimise asset utilisation⦁How Operational and Strategic Facilities Management Can Improve service Performance?Facilities management can be divided into two sections, namely operational facilities management and strategic facilities management. Operational facilities management is the interaction within the facilities department itself (i.e the facilities manager and the various functional units such as maintenance, interior planning, architecture etc). The various functional units can be in house or outsourced. Each functional unit should be aware of current techniques and regulations within their specific area of work. The facilities manger is expected to communicate with the core business regularly to identify current facilities requirements. The facilities manager will then benchmark facilities service currently in practice within the organisation against other facilities management organisations and see where an improvement can be made (Barrett, 1998). It can be said that the primary function of facilities management is the operational side as it is the most visible. The function supports the regular needs of the core business. (Chotipanich, 2004)Strategic facilities management looks at the future. The facilities manager will interact with the core business to establish future changes that might occur to the business due to external factors such as competitors etc. The facilities manager will also identify possible developments within the facilities management arena. Interaction between strategic and operational facilities management must occur and the aim is to synergistically balance current operations with the needs of the future. (Barrett, 1998)The structure of facilities management is related to the needs, environment and circumstances of the organisation at the time. Its practice and composition are particularly important to the characteristics and contexts of the organisation. (Chotipanich, 2004)Barrett (1998) suggests that facility managers should not just select service items from the standard list at random, but provide only those services that are needed by their particular organisation. Facilities management practice is seen as adapting to its situation. Barrett (1998) also stands by the fact that facilities management practice needs to be personalised to a specific organisation. The facilities managers are involved in strategic planning i.e plans for the future as well as daily operations, particularly in relation to buildings and premises. Responsibilities and duties may vary depending on the type of corporation but the most likely responsibilities include:

Download or read book Facility Management Performance Improving Strategy written by John Lok and published by . This book was released on 2023-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: I write this book aims to hope any organization leaders can attempt to apply psychological methods to predict whether their in-house facility management service is enough or/and human resource management strategy and training course program strategies which both have relationship to influence their employees' productive efficiency and service performance in order to achieve aim to raise more satisfactory feeling to their customers. I believe that effective facility management can improve better workplace environment to influence employee individual productive efficiency raising as well as effective human resource training course program can improve employee individual service performance in order to achieve customers to feel more satisfactory service performance in consequence for the organization's service.

Download or read book Strategic Facilities Management 77 6403 00L written by and published by . This book was released on 2017 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Total Facility Management written by Brian Atkin and published by John Wiley & Sons. This book was released on 2021-04-06 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: TOTAL FACILITY MANAGEMENT A comprehensive review of what facility management means to owners, operators, occupiers, facility managers and professional advisors The newly revised Fifth Edition of Total Facility Management is an accessible and practical text that shows readers how the concept and principles of facility management can be implemented in practice. The book deals with the most common and intractable challenges facing professionals, academics and students in the field and provides practical solutions with the means to implement them. The new edition includes a greater focus on applicable ISO standards in facility management as well as maintaining an international perspective throughout. The book contains easy-to-access advice on how facilities can be better managed from a range of perspectives, and the subjects covered provide a comprehensive treatment of facility management. Readers will benefit from the inclusion of: A thorough introduction to the fundamentals of facility management, including key roles, responsibilities and accountabilities and the core competencies of facility management An exploration of facility planning, facility management strategy, outsourcing, procurement, facility management organization, facility maintenance management and business continuity and recovery planning An examination of human resources management, well-being, workplace productivity, performance management health, safety, security and the environment A review of sustainable practices, change management, facility management systems, information management (including building information models and digital twins) and innovative technology. The book is the perfect choice for undergraduate and graduate studies in facility management, construction management, project management, surveying and other AEC disciplines. Total Facility Management will also earn a place on the desk of practicing facility managers, as well as in the libraries of academics and researchers whose work requires them to understand the theory and practice of facility management.

Download or read book Facilities Management written by Peter Barrett and published by John Wiley & Sons. This book was released on 2009-02-18 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Facilities management has been one of the fastest growing professional disciplines for some years, both in terms of volume and diversity of commercial activity. However, a widely accepted and implemented body of knowledge is still lacking. This book contributes to that knowledge building by taking models and ideas from a wide range of sources and linking them to extensive case study material drawn from practising facilities managers. The text is divided into three parts: · Current practice is illustrated, with a second chapter looking at enhancing services · Key facilities management issues are considered:user needs evaluation, outsourcing and computer-based information systems · Extensive advice is provided on managing people through change and on decision making The Second Edition features new material on user needs, briefing and procurement strategy, together with new public sector case studies. ‘This high quality book provides a comprehensive approach to the range of issues [and] the combination of case studies with theoretical perspectives and research has a strong practical emphasis’ Chartered Surveyor Monthly 'A thorough and very well researched book...as a student text it is first class' Construction Manager

Download or read book Strategic Management of Built Facilities written by Craig Langston and published by Routledge. This book was released on 2013-05-13 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: The effective management of facilities can significantly improve business productivity. In this textbook the authors provide an overview of facility economics and outline the way in which businesses and facility managers can get better value from their physical assets. Students on facilities management and property related degrees will find this an invaluable introduction.

Download or read book Knowledge Management and Information Tools for Building Maintenance and Facility Management written by Cinzia Talamo and published by Springer. This book was released on 2015-10-29 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes the latest methods and tools for the management of information within facility management services and explains how it is possible to collect, organize, and use information over the life cycle of a building in order to optimize the integration of these services and improve the efficiency of processes. The coverage includes presentation and analysis of basic concepts, procedures, and international standards in the development and management of real estate inventories, building registries, and information systems for facility management. Models of strategic management are discussed and the functions and roles of the strategic management center, explained. Detailed attention is also devoted to building information modeling (BIM) for facility management and potential interactions between information systems and BIM applications. Criteria for evaluating information system performance are identified, and guidelines of value in developing technical specifications for facility management services are proposed. The book will aid clients and facility managers in ensuring that information bases are effectively compiled and used in order to enhance building maintenance and facility management.

Download or read book Mastering Facility Management A Comprehensive Guide for Beginners written by Neil Bright and published by Richards Education. This book was released on with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Embark on a journey to master the intricate world of Facility Management with "Mastering Facility Management: A Comprehensive Guide for Beginners." This indispensable handbook offers a holistic approach to understanding and excelling in the field, covering everything from the fundamentals of facility planning to cutting-edge innovations shaping the future. With ten meticulously crafted chapters, readers are guided through essential topics such as strategic planning, space management, environmental sustainability, technology integration, health and safety management, project leadership, and emerging trends. Whether you're a novice eager to dive into the industry or a seasoned professional seeking to enhance your skills, this book equips you with the knowledge and tools needed to thrive in the dynamic realm of Facility Management. Unlock the secrets to efficient operations, sustainable practices, and visionary leadership, and transform your approach to managing facilities with confidence and expertise.

Download or read book Quality Facility Management written by Stormy Friday and published by John Wiley & Sons. This book was released on 1994-10-28 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a facility manager, you're concerned with building quality into your operation but possibly unsure about how to go about it in a systematic way. Perhaps it's because a Total Quality Management program seems too imposing and costly for your department to undertake. Or maybe you're leery of certain aspects of such a concerted effort, like measuring quality or marketing facility services, because they've never been adequately explained to you. Possessing considerable backgrounds in facility management, Stormy Friday and Dave Cotts understand these uncertainties. In Quality Facility Management, they have pooled their knowledge and experience to develop a comprehensive resource that demystifies the quality movement and shows you how to apply the old-fashioned but enduring commonsense principles of quality management often overshadowed by TQM. Flecked with humor and written as if the authors were simply talking to you, this refreshing new book identifies the five major elements underpinning any effective quality facility management program and takes you step by step through each one in a detailed yet accessible way. Gradually, you learn how to put these elements all together and—by incorporating selected modern techniques—devise a program to meet your specific situation. With the help of real-world examples, checklists, and other how-to aids, Quality Facility Management reveals: Why customers must be the driving force behind your quality effort, how you can exceed customers' performance expectations, and how you can effectively recover from service mistakes How quality facility management has its roots in TQM, what constitutes the major aspects of a TQM program, and how you can implement quality facility management without a full-blown TQM program Which aspects of your operation need to be measured and evaluated, which measuring tools should be used, and how to get your customers involved in the measurement process How to develop a facility marketing plan that increases awareness of your services, improves your image as a provider, and acts as an "insurance policy" in retaining the support of senior management in the face of organizational upheaval How to engineer a program of continuous quality improvement by assuming a specific leadership role, empowering frontline staff, instituting effective customer service training, and partnering with vendors The final chapter provides a bounty of practical case histories of companies that are realizing quality facility management right now, including major organizations like Celestica, Bell Atlantic, Hewlett-Packard, and Lockheed. Here, you'll find ample evidence of quality tools and strategies at work—from interior preventive maintenance crews to staff productivity improvements, infrastructure planning teams to customer satisfaction programs. Indeed, whether you're in the public or private sector, in a large or small facility, part of an in-house organization or a contracted firm, Quality Facility Management enables you to plan, organize, staff, direct, and evaluate for quality, so that you maximize your department's responsiveness to customers and your value to top management. Quality facility management is the only way to do business. Here's the only way to do quality facility management. Facility managers want to answer the call for quality but many feel they don't have the resources or guidance to make it an essential feature of their operation. Total Quality Management programs require too much of them and various aspects of the quality effort, whether it's quality measurement or facility marketing, seem hard to carry out or even beside the point. Finally there's a sensible guide that enables you to build quality into your department simply by applying basic, old-fashioned quality principles and selected modern techniques—Quality Facility Management With the assistance of examples, checklists, and other handy tools, this invigorating resource reveals the five key aspects of quality facility management and shows you how to bring them all together to develop a program that fits your particular circumstances. Emphasizing why your customers are the driving force behind your quality efforts, Quality Facility Management helps you: Surpass customers' performance expectations and recover effectively from even the most damaging mistakes Provide quality facility management without implementing a formal TQM program Accurately measure critical aspects of your operation and act effectively on that feedback Devise a facility marketing plan that enhances your department's image with customers and top management Put a program of continuous quality improvement into effect through leadership, staff training and empowerment, vendor collaborations, and other proven means Packed with case studies of facility managers who are building quality into their operation, Friday and Cotts's Quality Facility Management illustrates how your quest for quality can dramatically upgrade customer and senior management satisfaction—without draining department resources.

Download or read book Facility Management Service Strategy Implementation Steps written by John Lok and published by Writat. This book was released on 2023-08-21 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: publishing copyright All rights reserved. This book or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of the publisher except for the use of brief quotations in a book review or scholarly journal. Introduction Nowadays, in construction industry aspect, many businesses began to consider facility management, they believe that any properties ought need have effective facility management system in order to help their organizations any facilities can keep long time using life. The question concerns that whether facility management can bring what real benefits to any organizations, even it can influence consumers have positive consumption emotions, when they enter the shop, can they own effective facility management protection? Can facility management bring social and economic advantages? How and why can FM bring advantages to entertainment theme park and theatre organizations? Whether do any organizations need facility management department? What function of benefits will bring when the organization sets up one facility management department? If the organization lacked one facility management department, what the disadvantage it will bring to influence the organization's operation? Does it has relationship between raising efficiency or improving performance and facility management department? Organization facility management (FM) strategy aims to keep the best facility equipment repair improvement to let any organizational equipment can be used in long time. Hence, FM aims to help organizations to avoid to spend much expenditure on long time repair. When any organizational equipment can be improved to achieve good quality. Instead of improvement equipment quality aspect, can improvement facility equipment bring good customer emotion?

Download or read book Facilities Management written by Trevor Payne and published by Chartridge Books Oxford. This book was released on 2000 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: This books is aimed at all those individuals with facilities management (FM) responsibilities who are trying to get to grips with the wide and demanding range of practical issues which they currently face. Contents include: the FM scene - an introduction (the range and complexity of the facilities portfolio and the core/non-core viewpoints are discussed); facilities strategy (the importance and benefit of facilities strategy; the facilities manager as a 'change driver'; organisational synergy; outsourcing); customer focus (who are the customers; specification - input vs. output; the changing workplace; virtual organisations; CAFM and helpdesks); facilities performance (service level agreements; monitoring; benchmarking; space management/cost of space; best value approach; quality and standards); risk management (statutory compliance; training and development; succession planning; core competencies); future directions and challenges.

Download or read book Facilities Management Models Methods and Tools written by Per Anker Jensen and published by Routledge. This book was released on 2019-05-28 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents research tested models, methods and tools that can make the work of the facilities manager more robust and sustainable, help long-term strategic planning and support students and practitioners in FM to improve the way they approach and deal with challenges in practice. The 34 models, methods and tools are presented in relation to five typical challenges for facilities managers: Strategy development Organisational design Space planning Building projects Optimisation The chapters are short and concise, presenting a central illustration of one model, method or tool with explanatory text and short, exemplary case studies. Each chapter includes references to further reading, and the book includes a keyword index. Essential reading for all involved in the management of built assets, this book bridges the gap between robust academic research and practical industry tools. It can also be used as a handy student reference.

Download or read book Facilities Management written by Doug Pearson and published by . This book was released on 2020-07-17 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Businesses expect facility managers to lead in a variety of ways--technically, socially, during times of crisis, and during change. All the while, they must control costs and improve service. In addition, leadership in facility management should occur in all directions: downward to staff, sideways to colleagues and upward to senior management. We have the responsibility to develop the facility management department into a professional operation, train and re-train staff, establish procedures and conduct quality assurance and performance management. The ideal facility manager must have Aristotle's logic and Solomon's wisdom, a priest's discretion, and a gambler's poker face, a lawyer's shrewdness and a marketing director's charm, a gladiator's guts, a marathon runner's perseverance and a sprinter's speed, a leatherneck's toughness and a dancer's agility, lots of good luck and 30 hours per day. How do we achieve such a daunting task? This textbook introduces some human aspects of facilities management. More importantly, it raises awareness of these topics and offers facilities managers the knowledge to improve their performance through simple mindfulness of their significance. Facilities Management: What Really Matters covers eight critical areas. These include basic human needs, emotional intelligence, change management, conflict management, motivation, recognition, power of positive attitude, and customer service. As a bonus, the text includes PowerPoint slides, recommended videos, and a quiz at the end of each chapter.

Download or read book Facilities Management and the Business of Managing Assets written by Danny Then Shiem-Shin and published by Routledge. This book was released on 2004-08-15 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover why and how to use facility assets to achieve business goals and strategies by aligning them as a resource.

Download or read book Facility Management Function written by John Lok and published by . This book was released on 2023-07-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nowadays, in construction industry aspect, many businesses began to consider facility management, they believe that any properties ought need have effective facility management system in order to help their organizations any facilities can keep long time using life. The question concerns that whether facility management can bring what real benefits to any organizations, even it can influence consumers have positive consumption emotions, when they enter the shop, can they own effective facility management protection? Can facility management bring social and economic advantages? I write this book aims to hope any organization leaders can attempt to apply psychological methods to predict whether their in-house facility management service is enough or/and human resource management strategy and training course program strategies which both have relationship to influence their employees' productive efficiency and service performance in order to achieve aim to raise more satisfactory feeling to their customers. I believe that effective facility management can improve better workplace environment to influence employee individual productive efficiency raising as well as effective human resource training course program can improve employee individual service performance in order to achieve customers to feel more satisfactory service performance in consequence for the organization's service.his book concerns how to apply how behavioral economic and psychological methods to attempt to explain whether your organization can be influenced to raise your employee individual productive efficiency as well as improve service performance to achieve to let your clients feel more satisfaction by effective human resource training or/and facility management methods. My research questions include: Whether do any organizations need facility management department? What function of benefits will bring when the organization sets up one facility management department? If the organization lacked one facility management department, what the disadvantage it will bring to influence the organization's operation? Does it has relationship between raising efficiency or improving performance and facility management department?

Download or read book How Facility Management Influences written by Johnny Ch Lok and published by . This book was released on 2020-07-09 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: ⦁How facility management raise productive efficiency ?Facilities management and support services form a sizeable portion of spend in most companies. It is imperative to reduce cost and consistently improve quality of services. Therefore, optimization of these services can have a huge impact on a company's performance.Facility management represents planning, control and operational management of facilities related to services that support client needs, and the optimal acquisition of cost-effective external service delivery.Facility management has the potential to deliver cost savings, reduce energy consumption, improve sustainability and- most important-enhance the quality of your facilities and the campus experience. Executed properly, outsourcing facility management can help you attract and retain talented students, faculty and staff. Through highly visible campus improvements and smooth running real estate operations, outsourced facility management can deliver long-term cost savings by addressing deferred maintenance energy consumption and sustainability. Most importantly, it can enhance the quality of your facilities and the campus experience overall.Closing the gap between the potential of outsourced facility management and its ideal outcomes can be a challenge. Despite the benefits it can deliver, the topic of facility management outsourcing may spark concerns about job loss, service disruption and a decline in campus quality. You can overcome the misperceptions and help close the gap-if you undertake the outsourcing journey with thoughtful planning.Thus, outsourcing can advance your facility management goals through access to innovative ideas, leading practices and new facility management technologies. And, it eases the headaches of managing the physical campus. Take a look at your facility management infrastructure. Are you using leading technologies to improve building efficiency, save energy and streamline facility management functions? Do your building engineers use predictive and preventative maintenance strategies to keep building systems running smoothly? Do your systems track data space utilization data so you can optimize usage and avoid the cost of new construction? Wireless sensors, automation, machine learning and artificial intelligence are bringing new efficiency and data-driven decision making to facility management. However, many higher education institutions have yet to capitalize on facility management advances that are commonplace among leading facility management service provider firms.Do you have a process for prioritizing capital investments? Have you created a capital plan that balances repairs, replacements and modernization? Following the construction boom of the past decade, many colleges and universities now are revisiting campus upkeep. A facility management partner can assess your campus facilities, establish priorities and help you create a five-year campus plan. Have you implemented a comprehensive energy and sustainability program? Leading practices include more than 100 ways to reduce your institution's carbon footprint, from simple waste-reduction measures to adopting alternative energy sources.